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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

Overall, it's well done and I'm sure anyone, regardless of experience, can figure it out. Even my wife, who occasionally plays crash games, was able to reach the maximum withdrawal of 590, even though she doesn't play often. In my case, the results are much better.

Hello, Dear StarD0Ninja! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

The casino here left an unforgettable impression on me, and I would not hesitate to give it the maximum rating - 10 out of 10. I was especially impressed by the fast crash games, which I first heard about in an advertisement. This was the reason for my decision to get to know the casino better. Now, every couple of weeks, I win an average of 5000 to 8000, which is significantly more than my initial expectations.

Hello, Dear WwInTeR! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

As soon as you open the site, you immediately feel the atmosphere of celebration and challenge. Daily tournaments are a chance to test yourself, check your luck, and, perhaps, become the owner of a grand prize. Our winners do not remain in the shadows, because they receive recognition and respect from the entire gaming team! Do not miss the chance to become part of this exciting world, where every minute is filled with energy and delight.

Hello, Dear ElysianDreamer! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I have always strived to improve my skills in playing casino games and have been looking for a platform for a long time where I can use cryptocurrency to replenish my game account. Friends recommended this casino to me! I registered through the application, where, in addition to sports, there are real tables for playing roulette and poker. I went to the site, completed all the necessary procedures for placing bets and only then replenished my account to start playing live roulette. I have been here for more than two years - I think that this fact can say a lot).

Hello, Dear Mystique77! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Mostbet is not just an online casino, it is a place where you can enjoy your favorite games and get unforgettable emotions. Trust in this casino has been built for years, and I will confidently continue to play here, knowing that each visit will give only positive impressions. Customer support at Mostbet also left a positive impression. At any time of the day, a professional team is ready to provide assistance and answer all questions that arise. This creates an additional feeling of comfort and confidence that each player receives quality service.

Hello, Dear B3eelath! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

The casino always keeps up with the times, introducing the most modern technologies and innovative solutions. This contributes to the creation of a safe and reliable gaming environment, where each player can be confident in the honesty and transparency of the processes. The user-friendly interface and fast response time of the portal provide uninterrupted access to a wide range of games, from classic slot machines to the latest innovations in the world of the gambling industry.

Hello, Dear Ikeyrantono_1986! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

The casino website made a positive impression on me due to its user-friendly and modern interface. Navigation is intuitive, with all elements logically arranged, making it easy to find games and other features. The design is adapted for mobile devices, ensuring smooth performance on both computers and smartphones. Visual effects do not overload the page, and loading times are quick.

Technical support deserves special praise. The support team is available 24/7, responding quickly and professionally. I received assistance with registration and withdrawal questions, and I was satisfied with their competence. Multi-language support is a huge advantage for international players.

The bonus offers at this casino are diverse and generous. New players receive attractive welcome packages, and regular promotions encourage continued play. The loyalty program rewards regular users with cashback and exclusive bonuses. The transparency of the wagering conditions and the availability of related information make using the bonuses straightforward and enjoyable.

Overall, this casino provides a well-thought-out and comfortable gaming experience

My experience with this casino left me disappointed in several key aspects. Firstly, the verification process took significantly longer than I expected. Despite submitting all the required documents promptly, the verification process took several days, delaying the start of gameplay and access to the site's main features. This is inconvenient, especially compared to other casinos where identity confirmation takes just a few hours.

Another major drawback is the limit on maximum winnings. I found that even when playing successfully and earning good winnings, I couldn't withdraw the entire amount at once due to imposed limits. This significantly restricts the enjoyment of playing and makes using the platform less appealing. The conditions regarding the winnings cap were also not immediately clear, which added to my dissatisfaction.

In conclusion, the lengthy verification process and strict withdrawal limits greatly diminished my experience with this site.

Hello, Dear Discaro! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

Mostbet stands out from many other online platforms thanks to its well-thought-out interface and variety of games. The range of entertainment here is simply stunning - from traditional card games to cutting-edge video slots. The level of graphics and sound is always at its best, which creates the atmosphere of a real casino, available at any time and in any place.

Hello, Dear Suleto! Thank you for your feedback. We really appreciate it. We look forward to seeing you on our website! Yours, Mostbet.

user avatar

In my experience, I would like to note how I spent time playing on the Mostbet platform for six months. During this time, I did not have any problems. This is probably due to the fact that Mostbet has long established itself in the market and does not seek to deceive its users - reputation is extremely important to them. In addition, I would like to emphasize the convenient ways of conducting financial transactions: deposits and withdrawals are carried out practically without commissions, which are reduced to a minimum. If you decide to try your luck at an online casino, I recommend paying attention to this site.

Hello, Dear RyanBlack77! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

The appearance and functionality of the Mostbet casino website leave a pleasant impression, each element is carefully thought out and emphasizes the professionalism of the team. As an admirer of a comfortable and reliable gaming process, I highly appreciated their incredibly prompt withdrawal of winnings. All this together makes Mostbet not just a place to play, but a real find for those who value the balance of excitement and comfort.

Hello, Dear 01Wizardi! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

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