Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Mostbet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.9/10 815 reviews

Top reviews from our players

I play live, with live dealers, like in beta and TV games, but without smart roulette and poker. I liked indigo blackjack, I only play it here. In three months I withdrew $250. Thank you. I recommend that beginners try Magnitifi and similar games, do not forget to start with demo versions.

Hello, Dear Tanton44! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

Dealing with such a reliable platform is a real gift for any connoisseur of quality gambling, because everything here is thought out to the smallest detail, and you want to come back here again and again, remaining confident in the future.

Hello, Dear Modeyonallly! Thank you for your feedback! We're glad to make you happier! Best regards, Mostbet.

user avatar

Have a nice day!
My user has been suspended for months and I have booked an appointment for Skype authentication twice, but they never picked me up at the appointed time. Personally, I don't see this as fair.

Hello, Dear severingergo! Thank you for informing us about the situation. It requires our close attention. Please provide your account ID so that we can look into your problem. Best regards, Mostbet.

user avatar

It's nice to know that I've found a platform that combines reliability, diversity, and quality service. Every time I visit this casino, I not only get new emotions but also the confidence that all aspects of my game are in the hands of professionals. Customer support is truly top-notch - they promptly resolve any issues, making my gaming experience more comfortable and enjoyable. Trust in this casino is supported by positive reviews from many players and personal experience of successfully withdrawing winnings.

Hello, Dear Bafisspanna1r! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

Everything is thought out to the smallest detail on this platform. Mostbet online casino is amazingly convenient, and I really enjoy the simplicity and intuitiveness of their site. I was lucky enough to win a significant amount recently, and I am confident that I will soon be able to try my luck again, because there are no obstacles here. Replenishment of the account in the personal account is carried out in literally a few clicks, and I have never had any problems with the withdrawal of funds. They offer a variety of options for all life situations, and the processing times for withdrawals are pleasantly pleasing with their efficiency. I wish myself even more luck and thank the team of site developers for their work and continuous improvement of the platform.

This is a truly wonderful gaming establishment that offers everything that my friend and I dreamed of, from the wide range of deposit and withdrawal methods for different countries to the affordable minimum deposit. It is very convenient to place bets here, even if your goal is just to try and see if this leisure format suits you. The variety of available games is really impressive, and users never cease to note this, so I just want to confirm that I am happy to recommend Mostbet Casino to those who want to dive into the world of online betting. All our winnings were fairly paid out without any difficulties, and the support service was always ready to help if we had any questions.

Here you will find not only exciting machines and classic fruit slots but also more than a thousand unique variations of games that will satisfy even the most demanding players. The casino collection also features themed games that create a special atmosphere throughout the year and perfectly complement festive events. For beginners, the conditions for wagering bonuses may seem a little confusing, but experienced players know very well that real victories often require not only luck but also a competent strategy.

Hello, Dear Filit! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I deservedly rate Mostbet Casino as the highest mark and confidently recommend it to both friends and colleagues. The verification process does not present any particular difficulties, and deposit and withdrawal operations are carried out reliably and quickly.

Hello, Dear Wriaropis7_1! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

Hello I won 12k euros from 20 euros on a sports bet. I wanted to withdraw the money, since then the authentication procedure has been going on. Everything went well except the Skype conversation, they didn't call me for the third time. It's not fair to blow the winners at will!
So I want an answer to why they have been complaining for more than a month, why they are not calling me on Skype?

Hello, Dear sakamoto12! Thank you for your feedback. We understand it's not nice to find out that your account has been frozen. However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts. Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time. Once verification is complete, we will send you a notification to your email address. In order for us to review your request in detail and help you, please provide your game account ID. Have a nice day! Yours, Mostbet.

user avatar

The range includes an amazing variety of slot machines, from modern video slots to classic fruit machines, providing over a thousand exciting options to choose from. The casino also offers special themed games, which are perfect for celebrating various holidays and events. The conditions for wagering bonuses can be difficult to understand at first, but having experience in gambling, I know that receiving bonuses sometimes requires patience and helps to increase the excitement.

Hello, Dear Penc! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play