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Mostbet Casino is restricted in your country, please try these instead:

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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

No lags or glitches, everything works great. Mostbet may not be a top casino, but it fixes all the bugs, and everything works great both in the app and on the website. There are no problems with withdrawals; they work quickly. Good Asian slots and a selection of their own slots, I like it. But the roulette could be made more diverse.

Hello, Dear Lccon! Thank you for your feedback and appreciation. We are glad to try and develop further for our favorite customers! We wish you good luck! Regards, Mostbet.

user avatar

Mostbet didn't let me down, although there were some glitches in technical support, they helped. Although sometimes you have to get nervous waiting for an answer, otherwise it's a great casino with various slots and good poker.

Hello, Dear Cyber! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I've had all sorts of things, I don't know how professional bettors can handle this stress, but I'm scared of small amounts. If anything, Mostbet has slots, the adrenaline doesn't jump there

Dear Vyaistr, Thank you for your feedback! We strive to ensure that every customer is satisfied with our company :) Best regards, Mostbet

user avatar

The Mostbet mobile app is convenient and works stably. You can play slots and bet anywhere, which is very convenient. I'm sure some people will disagree with me, but I like it here. I've never been cheated with winnings and always paid quickly.

Hello, Dear Korrrrr! Thank you for your feedback, we will continue to do our best to make it interesting and comfortable for you to play in our project. We wish you good luck and great winnings! Your Mostbet.

user avatar

I use Mostbet for sports and casino betting. Convenient website, fast deposits and withdrawals, support responds quickly and helps resolve issues.I really enjoy playing here! Great selection of slots and a great table games section! I recommend it

Hello, Dear Faril! Thank you for taking the time to write a review. We are happy to know that you are satisfied! We wish you good luck! Sincerely yours, Mostbet.

user avatar

After six months of playing on Mostbet, I can say that the platform is developing and getting better. They add new slots, promotions, and the functionality of the site is becoming more convenient. verification passed money is transferred application works broadcasts shows

Hello, Dear NeoVortex! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

I am a little annoyed by only one thing - the withdrawal threshold.. I agree, it is not a problem at all and not a minus as such, just sometimes you want to quickly withdraw some change, well, for a shawarma with double cheese)) but you have to wait and save up to reach the minimum. I would like to make the limit smaller (you don’t want me to faint from hunger). In all other respects, Mostbet is absolutely the best. If the statistics continue to please, then I will be with them forever)))

Hello, Dear wesleyP255! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. Have a nice day! Your Mostbet.

user avatar

Playing on Mostbet, I noticed that the site works stably even during peak hours. The support team responds quickly and helps to solve any issues, which adds confidence in the platform. I recommend this platform

Hello, Dear Leroy_Leed! Thank you for your feedback and high rating! We're very pleased that you choose and recommend Mostbet. We really put a lot of effort into making our users happy. Wishing you successful bets! Your Mostbet.

user avatar

Top casino, Mostbet worked hard Here you can really relax, while receiving this or that amount of money. Ordinary people are allowed to win. I like Mostbet, good selection of slots and payments are fast. Bonuses and promotions make the game more enjoyable.

Hello, Dear Conen! Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :) Wishing you successful bets! Best regards, Mostbet.

user avatar

Lots of slots with interesting bonuses, easy to earn and withdraw money Roulette Mostbetis a super mode, it really helps you win a lot! If you are lucky, you can earn an incredible amount, the main thing is to stop in time:) Slots are my favorite mode on Mostbet, easy to use and at the same time you can win)

Hello, Dear Wwwayne! Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :) Wishing you successful bets! Best regards, Mostbet.

user avatar

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