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Manhattan Slots Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 34 Reviews
6.7/10
34 Reviews
Complaint Response 4 Complaints
3 days avg. 4 Complaints
What we like
  • Variety of RTG Games
  • Fantastic theme website
  • 24/7 Live Chat
  • SSL encryption
  • tested regularly by Gaming Labs Certified
What we don’t like
  • Available only in English language
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Manhattan Slots Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.manhattanslots.com
Established
2004
Licences
Curacao Gaming Control Board, Kahnawake Gaming Commission
Affiliate Program
Languages
English
Casino Type
Download, Instant Play, Mobile

Manhattan Slots Casino is an online casino owned by The Club World Casino Group, and is licensed by the government of Curacao. Manhattan Slot is an extremely well-designed website, sticking to the Manhattan theme that alludes to shopping and wealth in an upper class area. The website frame is a chic Manhattan boutique-style hotel making stand out as one of the most original RTG Casinos in the industry.

Restricted Countries

Due to strict regulations, Manhattan Slots Casino doesn’t accept players from Costa Rica, Israel, France, Netherlands Antilles, and United Kingdom at the moment.

Games

Manhattan Slots Casino offers a wide range of Real Time Gaming games. These include Slots Games, Table Games, and Video Poker, so you can say that there is something for every type of a player.

Slots lovers have the largest choice with amazing games that are bound to provide for an enjoyable gaming experience, but lead to big wins as well; especially if you manage to hit the progressive jackpot like the one in Aztec’s Millions slot. Their most popular games include slots such as Aladdin’s Wishes slot, Funky Monkey slot, and Cleopatra’s Gold slot.

Table Games fans can enjoy variants of Blackjack, Baccarat, Roulette, Pai Gow, Red Dog, and other exciting games. Of course, video poker fans aren’t left out either, as this casino also offers games such as Deuces Wild, Jacks or Better, and 7Stud.

Mobile Casino

More and more of Manhattan Slots Casino’s games are available on smartphones and tablets allowing players to enjoy an exciting gaming experience regardless where they are.

Support

Manhattan Slots Casino considers it important to offer superior customer support to their players in order to put them at ease and answer their questions. Phone, email and live chat are all offered to players. Support is available 24/7, so players never have to wait for an answer to any question that they may have.

Security and Fairness

You can rest assured that Manhattan Slots Casino employs all possible measures to provide you with secure money transactions. They use secure connections SSL, certified by Secure Server Certification Authority Verisign, to protect the loss, misuse, and alteration of any information you give them.

They also understand just how important it is that players have confidence in the fairness of their casino games. Therefore, they use software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems is rigorously tested on an ongoing basis by Gaming Labs Certified for fairness and randomness.

StallCation

Complaints

Read the complaints other players have left for Manhattan Slots Casino. Learn more about complaints.

Show all complaints
Manhattan Slots Casino - Undisclosed fees hitting bank on withdrawls AND deposits
Pure facts. Started the relationship with 150$ deposit.. withdrew 159.59$. Then made a deposit for 350$.. in this case simply withdrew 350$. Then deposited 450$.. withdrew 475.85. This is of course ridiculous to take more then I intend (34$ extra to GIVE THEM money.) They make the claim that their processors charge this and it's not disclosed on the site. As a matter of fact it says that deposits will be for unique amounts UNDER the deposit amount. Nevermind the fact that processor on 2nd deposit didn't charge and why not just use that processor if you care about your larger players.. Then it gets worse.. I win 1,101. They charge 25$ to process. Fine. Its disclosed. So I'm looking for 1,076$ to hit. Not going to happen, I receive 1,027.28. Another 54$.. my bank seperately charged me 15$ so non related. Again it's their processor. So to be clear.. 34$ undisclosed to give them 950$ and 54$ undisclosed to receive 1076$ ( something like 7 percent in the hole before you even walk in the door) ... They do credit the 34$ apologizing for me being overcharged.. they do nothing about the 54$ claiming that their intermediary (which they choose) isn't their fee and I'm out in the cold on it. (Now bare in mind they tell me they CANT send me a courier check so I really have no choice but to bank wire and get killed on fees) The story gets funnier.. I take the 34$ credit, rack it up to exactly 201$ and put in another withdraw request.. 25 to them to process.. should be 176 hitting.. guess what.. I get 131.57!!! (44 dollar fee in addition to 25$ disclosed fee) so yet another undisclosed fee, but instead of 5% like they fried me for on 1076$ now its 22%. (44 undisclosed on 176) I want winners to pay special attention to this model. It is essentially "We will pay you so that we aren't destroyed online in a way that effects our deposits, but instead we will completely cook you on disclosed and undisclosed fees that vary wildly (depending on the wind) from 5% to 22% on your withdrawls.. and we will remove more money from your bank (with the processors WE pick) when you're simply giving us money. If you catch it we will credit it back into your account where we can cook you again on the withdrawl side) Bottom line.. if you like being down 5%-22% on day 1 in ADDITION to their to their standard casino edge of who knows what then by all means play here.. I believe that the reason this isn't fully disclosed is because they clearly know that it will effect depositing levels.. Even just hitting my account more then my intended deposit is BAD... but 25+54 (7.6%) is insane on 1,101 withdrawl and 25+44 (34%) in insane on 201$... At best they pick bad processors, at worst they have an agreement with processors and share the overage. To satisfy my complaint I expect you to keep the 25 x 2 as its disclosed and wire to my checking account 98$ 7.6% undisclosed and 34% undisclosed. I am not interested in a credit going to my account where I have lack of faith that it won't be fee'd to death once again
staus Unresolved
$98

Complaint Statistics

Resolved 3
Avg. Amount $ 62
Avg. Complaint Duration 8 days
Avg. Response Time 3 days

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Player rating
6.7/10 34 reviews

Top reviews from our players

About the Manhattan Slots response to the last review:

I noticed you didn't answer the question about the $25 table limits. And that you looked up the possible account of the customer without their permission and then discussed it publicly.

Thank you for your input, not sure what you are getting at, but no detail of the account was actually discussed. The player brought the question to the open forum so surely that requires some kind of open response? To be able to give some kind of response also required us to look up the user with the details we had at the time. For us to answer the question (or any question from any player) on the table limits accurately, we would need to know the players username to give the correct information, as table limits can vary from player to player. The rating given didn't seem to reflect the user account that was found, which is why we needed to respond requesting a username, before we could answer fully and correctly regards the table limit question.

user avatar

What's with the table limits of $25 on table games like Perfect Pairs and Tri Card Poker? For that alone I'm down rating this casino.

Game play was good except for the low table limits. If you're a serious player, you'll recognize this as a sure way to lose your money eventually. When I went to ask customer service about that, the link wouldn't work.

Thanks for the heads up about the live chat link, will have that sorted out ASAP and apologies for any inconvenience caused by this. I've looked up your account from your name given here and I see that you've not actually played yet, maybe I have the wrong account? Would you be able to send me your username so that I can check your account more specifically or get in touch with our 24/7 customer service team here http://manhattanslots.com/Contact.aspx.

user avatar

This is 1.27.2015 and Manhattan Slots has verified and sent payment to my account. Therefore, I can say in my experience you should be verified first before you play anywhere. This will save a lot of headache.

I will play here again!!

On Monday 1.26.2015 I received an email saying one document had passed the verification process. My Texas Driver License. The documents for my bill was not clear to them, they wanted all credit cards I have used with them since I have been gambling with World Casino?

Hell, I gamble at so many casino's that I do not keep track of them all, do you? Nor do I notice whom owns them. Club World Casino owns about 10 I think and they want your name from everyone of them. I gave the ones I could remember.

They also wanted all credit cards I had played with them and copies of them. Most USA players use gift cards and if you are like myself, you change out these from time to time and do not keep these. So this is impossible for me to give them all to them, I did supply three of the six credit cards front and back. I sent over another form or bill with the date it was sent and the date it was due which was last month with my address on these.

I called at 1:45pm central time and their rep said the cashier was closed, it was 7 pm their time. So far, this has been my experience. Update you on next day to see if they verified me.

I played here on Saturday 1.24.2015 and used 25.00 USD plus their bonus. I have been playing online casino's for a few years now, and of course, a little bit worried if they will pay out.

I made over 3100.00 dollars Saturday playing TriCard poker. I have requested a 2250.00 withdrawal to my Chase of America Debit card as I live in Texas. It will be interesting to see how this transaction of withdrawal goes. I was told and kept a reference of the chat I had with their rep that my money would be paid out by the end of the day on Monday. I have sent all required paperwork to cash out.
I have never had a casino wire money back to a credit card before, so this should be interesting if this pans out. I will keep you updated as to the withdrawal of these funds , as I was very happy with my play at this casino.

I read on this website about all the casino's before I play them. I have put this on here for your information and as well as if I have problems with this cash out. AskGamblers is an excellent site for USA players, and I hope my transaction goes smooth, so I can report this back to you the gamblers in USA!

So for now Sunday 1.25.2015 I am excited about this casino, let's see what happens? I give it many stars for the play time I had. However if the withdrawal does not go well, I will change all.

Thank you and I hope this helps me and you.

Manhattan slots casino is a part of the Real Time Gaming software and is a very well known and established casino. I saw a no deposit bonus here and decided to join them and they were giving away a 30$ no deposit bonus so I registered on this casino.

The good thing about most of the casinos from Real Time Gaming is that almost all of them have an instant play mode of their casino. I redeemed the coupon form
the cashier ans started on this casino.

The first game i opened was the Achilles slot. And this is a real series slot. And on the first go I win on 6 lines which pay me 0.60$ and I had got j and 9 with the Achilles. After some spins I hit the k with 9 and this one got me 0.80$ and this time I had won on 5 lines. I like how real series slots tell us that on how many slots we have hit anything and won.

After this one I opened Derby Dollars and I have noticed that all RTG casinos have a little difference in their real series slots as well. Even though it is their own game.
here I hit the 9's with the running horse which got me 0.50$ and I won on lines 9 and 14. The least paying features were 10's and q's. Then I hit 4 9's on one line which got me 0.75$. Then a message popped which said that for security reasons your session has expired, log in again. Do not know why this happened but then logged in again.

After this one I played Lions liar. The games are arranged alphabetically and I like it because it does not make it confusing to find the games of our own choice. On the first go I get some leg prints with lions face and q which got me 0.15$. Then I hit the
another lion feature with 10's which got me 3$ his time. I only played the real series slots and I liked them a lot.

What would New York be without Manhattan? Times Square, Broadway, Chinatown, Wall Street.All this represents the glitz and glamour of the favorite shopping place for Carrie Bradshaw from Sex and the City. The designers of the Manhattan Slots webpage really took a creative approach and managed to reflect the everyday life from this world famous borough into one simple webpage. Everything you need is placed in one department building and you can go window shopping easily moving from one category to the other.

As any other Real Time Gaming platform this casino comes in instant play and download mode. Here at AskGamblers it says that they also have a mobile version but I personally have never tried it. They offer a nice 100 % match bonus up to 747 dollars with only 20 x bonus wager with no maximum cash out. You have to admit it’s as good as it gets. So for their welcome bonus a big plus. They also have a no deposit bonus here at AskGamblers. A small 7 dollars no deposit with only 15 x wager and max cash out of 10 x bonus.

I like RTG games and had some big wins there in the past so I decided to give it a go. I made an account very quickly and redeemed the coupon at the cashier. I got the money on my account and started to play. I started with Aladdins Wishes and played on a minimum bet of 0.20. When my balance was down to about 2 dollars I got 3 scattered lamps and managed to pick 25 free spins. Great for me. Even better when I managed to re trigger the feature about 10 spins later. I had a 100x bet win but on the minimum bet I only won 23 dollars. I continued to play and raised my bet to 0.40. I didn't want to change the game even though my balance was going down. When I was about half way on meeting the wager and almost zero to my balance I got 4 scattered lamps on the screen on a 0.40 bet. I thought that was it. And imagine that from the 4 picks I had all were multipliers and no free spins. I had a win of about 4 dollars but soon lost it all. Just bad luck.

Anyway I had a great time here and will come again to go shopping for some bonus.

Inactive user
1/10

Ok, I have never started my review like this one, because these feelings are more then obvious and I have a headache. Like so many other times I wanted to play today, rainy day and not so much to do outside and I came across a very interesting name, Manhattan Slots Casino and their ND bonus through AskGamblers of 7 dollars x 15 wagering requirements. This casino is a part of the Club World Group and uses RTG software. A casino that looks good and has such a nice name.

I wanted to play Aladdin's Wishes and I did. For 2 hours or even longer. I was doing so well at the start with my min.bet of 0.20 dollars and on my first spin I had a 21 dollar win. I have increased my bet on 0.40 and it seemed it wont give me much, then I went on to 0.80 and again I was in the bonus game. After triggeringat least 4 times free spins and the winwas 25 on my last bet of 1 dollar my balance was 62 dollars. I won 70 dollars and something and I have managed to make a withdrawal. I was so happy and then what happened. I contacted live chat to ask what was the min.deposit and I got the explanation, to refer to previous account Awena and that present account, the one I played from was deleted. I wish the agent said at least sorry to hear that, don't take me wrong but this wasn't the nicest agent, because at some customer services they would say: ' Sorry to hear that '.

What is very important is that you check with their live chat in case you created an account before as I was notified that mine was created back in April. Be careful, because casinos with Real Time gaming software will allow you to create a new account with the same e-mail address as your previous one ( in the case you already have one ). I won't say a single word more, besides, be aware of this fact.

After this experience maybe I will come to play here, but I am not really sure because that would remind me of today's day. So the same would happen if I had deposited money here. But now I know, first check with live chat when playing in RTG if you have an account there. Actually I sent the e-mail request to close my account permanently because I just want to forget today's experience.

Manhattan Slots Casino is powered by RTG software and they were my favorites, well they still are casino slots.Manhattan Slots casino is from the Club World Casinos Group which I can say they are good casinos, casinos you can trust. When I try to find a little bit about them I didn't find anything bad, only nice things about them and while I was searching I found on one site they were offering 20$ no deposit free chip.

Well off course the next thing was I did sign up and took theirs 20$ free chip and started to play. I tried playing Hillbillies slot, well I like this slot, because I have managed to wager on this slot an no deposit free chip with this game so I played it here. At the beginning I started to play with the minimum bet 0.20$ per spins but the game wasn't loading good so I changed the slot and played Count Spectacular, which is favorite or number 1 slot game I like to play at RTG casinos.

At the beginning I was having empty spins and then I retriggered the free spins feature which you have option to choose to get 8 free spins or to respins 4 times, which the Count Spectacular feature stays at reels 1 and 5 so getting 1 or 2 of them, which that happened to me, the winnings are fantastic. But this time I choose to play the 4 respins and got only 2.50$ so I was having 12.50 $ on my account. I carry on playing this slot, but I lost the money very fast. I like this casino, but I have never deposited here, just because I have another favorite slots and casinos at the time.

Yes I do trust this casino group and I think it is worth of trying them. Good Luck!

I joined Manhattan slots casino long time ago, when I just googling no deposit bonuses and took them. Manhattan slots casino is using Real Time Gaming software, USA ok, and they are owned by Club world casinos group, which is really good and great group.

I took from this casino 50$ no deposit bonus, and started playing different slots, they were unknown for me a bit, because before I never made deposits in any RTG casino, just take no deposits, so I just switch from one slot to another, working on my wagering requirements and balance. After around two or three hours I finally cleared bonus and had 800$ on my account, but live chat agent told me that max I can withdraw was 250$ and also I should made verification deposit. I did it, and got email with documents request.
I did it asap, and started waiting. On next day I got call from Manhattan slots casino, and lady on the phone asking my personal details to check everything. That was done, and few hours later I get email that my documents were approved, and withdrawal will be processed soon, I got my money on next day. I made deposits lately on this casino of course, and can say that live chat is really great, bonuses always cool, and everything is fine with this casino.

Manhattan slots casino is one of the best Real Time Gaming casino I have ever joined, but since I do not like this software, I will rate them with 8 stars. Also I must admit that it looks like they made recent changes, and now withdrawals on e-wallets did not have any pending period, and usually comes within 24 hours. Also good thing they give me birthday bonuses each year, and soon I get 50$ no deposit bonus from them, as soon will come my birthday.

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