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LuckyKong Casino

7.5
CasinoRank
8.1
Player rating 20 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Top gaming providers
  • Live chat is available
  • Safe & secure payment methods
  • Mobile friendly games
What we don’t like
  • Live chat is not 24/7
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2021

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Crypto Casino, Download, Instant Play, Live Casino, Mobile

Deposit Methods

Visa, MasterCard, AstroPay Card, Interac, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Bank Wire Transfer, MiFinity, Neosurf, Sofort

Currencies

Euros, Canadian dollars, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Indian rupees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, AstroPay Card, Interac, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum

Withdrawal Times

EWallets: 24-72 hours
Bank Transfers: 24-72 hours
Cheques: Not offered
Card Payments: 24-72 hours
Pending Time: 0-48 hours

Withdrawal Limit

EUR/CAD 1,000 per day, EUR/CAD 1,000 per transaction, EUR/CAD 10,000 per month

Software

NetEnt, Games Global, Nolimit City, Blueprint Gaming, BGaming, Endorphina, Quickspin, Thunderkick, Booongo Gaming, Spinomenal, Elk Studios, Playson, Booming Games, Habanero, Red Rake Gaming, Evolution Gaming, Just For The Win, Big Time Gaming, Mascot Gaming, Leap, iSoftBet, Red Tiger Gaming, ZEUS PLAY, SmartSoft Gaming, BetGames, CT Interactive, Igrosoft, Platipus Gaming, Spinmatic Entertainment, Tom Horn Gaming, Triple Cherry, VIVO Gaming, Ganapati, Amatic Industries, Evoplay, Belatra, Spade Gaming, Ezugi, GreenTube, RTG, XPro Gaming, Lightning Box, Ainsworth Gaming Technology, Rabcat, Caleta Gaming, HollywoodTV, NetGaming, Gamzix, Betsoft, KA Gaming, Pragmatic Play, Relax Gaming, Push Gaming, Wazdan, OneTouch Games, Eurasian Gaming, Revolver Gaming, Skywind Group, Super Spade Games, TrueLab Games, Yggdrasil Gaming, Elbet

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

LuckyKong Casino is an online casino that is home to a catalogue of games like video slots, table games, and more. The casino can offer these games from a list of software providers which includes well-known names such as Microgaming, NetEnt, Relax Gaming, Nolimit City, Thunderkick, Quickspin, and more. 

The site is available in English and it is supported across most devices which includes all the latest smartphones and tablets. Players can also feel safe as the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Curacao, France, Netherlands, and Saba. The casinos' terms and conditions provide more information, or players can check more ‘casino details’ below. 

Virtual Games

The games lobby is packed with games so players can check out their favourite video slots. There is a search engine so players can either search for their favourite game or provider. Players can also use the menus to access a list of all the available software providers. From here, players can click their favourites which then filters the games to show only the ones from their selection. 

Some of the popular games mentioned at the casino include the Starburst Slot, Stacked Slot, Gates of Olympus Slot and Lucky Lady Moon Slot. The casino is also home to the latest and most popular Megaways. 

If players visit the table games section they will find more games which include Blackjack, Roulette, and Poker. There is a good variety to choose from which range in rules and stakes so players never have to stick to the same games. 

There are also some video poker variations for players who enjoy card games. This means players can switch between game types as and when they want to. 

Live Casino

Finally, there is a live casino section where players can find even more games! These games are hosted by the likes of Vivo Gaming, and they are played with real-life dealers. Players may be able to interact with them, depending on the room, and can also be joined by other players, like in a land-based casino. 

Mobile Gaming

LuckyKong Casino is also available on the go for users to enjoy their favourite titles through their smartphones and tablets. Most devices are included, and the games are supported through a mobile browser so no app is needed.

Their mobile site works in the same way as their web version so players can still deposit, withdraw, and use more of the same features, and games. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. They have a live chat facility where an agent can be on hand to help, during business hours. When no one is available to talk, payers can leave an online message through their contact form. Players can also reach out to customer services through email. 

Security and Fairness

The security of their players' personal information is very important to the casino. The casino uses commercially acceptable means to protect confidential information and keep its players safe.

They are also using a random number generator to determine the game results so that they are unbiased and random, every time.

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Player Reviews

8.1
20 reviews
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Date
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Shabomann
3 months ago
1

Having to write something positive about a casino that has not been representing themselves well is hard. Easy to deposit. Of course they make it easy to take your money

Asked multiple times by email and chat support to close my account under responsible gaming. Ignored completely. Told by chat a supervisor will contact me and they never do. At least 6 emails and 5 chat sessions. They do not respect responsible gaming at all. And the support is horrible. Along with that you can actually feel the casino stops paying out fairly after one good withdrawal. Almost as if they set your account up to lose so they can recover losses. Overall a bad experience. Be watned

LuckyKong Casino
15 hours ago

Dear customer, may we know your name in order to investigate your complaint further?

Albert71
6 months ago
8

The smooth experience and quick payouts make this a solid choice. Customer service is friendly and helpful whenever needed. The only thing missing is a wider range of games, but I’ve still enjoyed playing here.

Mieszko47
7 months ago
8

I love how fast and friendly the customer service is at Lucky Kong. The verification process is simple, and withdrawals are quick. The site runs smoothly, but I’d like to see more game options available. It’s a safe casino I’d recommend for casual gaming.

Dietrich1947
7 months ago
8

I’ve had a good experience with the support team—they’re fast and polite whenever I reach out. The withdrawals are processed quickly, and the site itself runs well. The only thing I’d like to see is a wider variety of games.

Rolf757
8 months ago
7

The customer service is quick and friendly, which is a big plus. Withdrawals are fast, and the site runs smoothly. The game selection is good, but it could use a few more options.

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Jochen48
8 months ago
7

The customer service at this casino is quick and friendly, and the verification process is fast. I also appreciate the smooth withdrawals. The only downside is that the site isn’t as popular as some others, but it’s definitely worth checking out.

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Awesome25
1 year ago
9

Lucky Kong: Ape-solutely Monkey Business Or Serious Banana Stakes?

Last year, I decided to swing into the hot jungles of online casinos and stumbled upon Lucky Kong when my vine snapped. With a name that conjures images of a gorilla in a tuxedo rolling dice, how could I resist that combination? The 100% match bonus was the vine I needed to swing right in.

Upon landing, I was greeted by a visual feast of purple, yellow, and pink! A color scheme that would make even the most flamboyant tropical bird jealous for a long while.

A $20 deposit back in May, I've managed to climb my way up to Level 5, with 95% progress towards the next level. I feel like I'm in a video game, but instead of rescuing princesses I'm chasing new casinos, maybe a gorilla for stealing my banana bunch. It's a jungle out there, folks and even rescuing has some sort of opposition!

The crown jewel of Lucky Kong's promotions is their "Lucky Look" deal. Every day from 19:00 to 20:00 in your time zone (for me, that's 8:00 to 9:00 PM), one fortunate player can snag a wager-free 250 EUR prize. It sounds almost too good to be true. Almost like finding a banana tree in the middle of a desert. Is it just casino hype, or a genuine golden ticket? The scattered whispers of the jury are still rambling out on that one.

While the initial 100% match bonus was enough to lure me in last year, I'm now at a crossroads. Do I continue my journey with Lucky Kong, or swing to another casino tree? The occasional free spins they toss my way are like little bananas of joy, but is it enough to keep this mischievous monkey coming back for more?

For now, Lucky Kong remains an option in my gambling repertoire. The door is always cracked open, much like a mischievous ape might leave it after raiding the fridge. Will I return to this purple-hued paradise? Only time will tell.

In the grand casino jungle, Lucky Kong is neither king nor court jester. It's more like that quirky monkey who knows a few cool tricks but hasn't quite mastered swinging from vine to vine. For now, I'll keep it in my back pocket, ready to unleash it's lucky charm when the mood strikes.

Remember, in the world of online casinos, it's not about the size of the gorilla, but the punch in it's promotions and the care of their customer support, which by the way is fast and supportive. Lucky Kong packs just enough to keep things interesting, even if it's not always king of the jungle.

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Zekor2k
1 year ago
9

The customer service is very fast and extremely friendly + caring. I also noticed a fast verification process and very fast withdrawals.
The site is responding very fast also. Love it :)

I miss some game providers and the possibility to set limits, but that's about it. Maybe the casino would be more populated with these options. Nothing else to say.

Message
Archie17
2 years ago
9

So far I don't have this likes to this casino, been playing here for long now there providers are good and almost my favorite games are here. There promotions are nice too and the support team are very approachable. So what are you waiting for my fellow gamblers? Try this casino maybe you're luck are here?

Archie17
2 years ago
9

Nothing I can say to this casino, it’s all nice, the providers and the games almost all of my favorites games are here. The people I mean the support are nice too especially Lisa, they will give to you almost everyday free spins if you ask and wanted to play. So what are you waiting for my fellow gamblers come on and try this casino? Maybe our luck are here? Let’s play and rock n roll here 🤗

CalvesKalson
2 years ago
9

In my opinion, the casino is not very popular but still worth attention. Great selection of games from recognized providers, great support department with live chat, great promotions for me and a clear website interface.

As for me, a bit too few offers that do not require the player to deposit their own funds, too limited payment methods and too high minimum deposit amounts!

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Bazarbai
2 years ago
10

For me, a new crypto casino, an interesting design and interface, adequate operators in the chat. Still not enough when depositing a Skrill wallet and a card would be super. I hope in the future they will make these wallets.

On the negative side, I don’t see such an overly error right now. A new casino if the errors are insignificant. The main thing is to add new providers and Skrill.

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frappy
2 years ago
10

If I had to pick just three casinos, Luckykong would be one of them. All my expectations were exceeded, they have a huge catalog of games (well, what casino does not have), but they also have some very cool modern slots from smaller game studios, the verification took about 10 minutes and in next 2 hours I received confirmation of withdrawal - I think this is pretty quick.

One more thing I need to say is that the support is incredibly good, the agents are very competent and it feels like I am speaking with a manager every time. Any issue I had was resolved in a proper manner, in fact the solutions were always so good that I was not even expecting that :-) Somehow the next agent knew what I was talking about with another agent few days prior and what my issue was, a mind reader?

There isn't anything negative to report, I am petty and always want to receive more and more bonuses, they provide good bonuses but I always expect to receive more.

simudinlalic
2 years ago
10

Very good amount of bonuses, support team very fast and always responsible, having good withdrawal options. For a lot of other many reasons, this casino should have at least 9.00 rate tbh...

Nothing tbh the casino is very professional, maybe only one thing like few games are not available in my country that coz of vp and stuff but that's also nothing bad.

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strongman
2 years ago
10

I gave this casino a try. What I like the most are fast account verification and payouts. It took only a few hours to verify my account and get my winnings. Games, chat support, really generous bonuses system. It’s a solid casino, a good place to spend my time.

Honestly saying I am unable to complain about anything at all, I think hard about anything I did not like but in fact my whole experience was pleasant so far

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Tuu
2 years ago
10

I have been playing in this casino for several months now and this is definitely one of the best experiences that I had gambling.
I play on regular basis and they reward me with extra bonuses every time I come back - keeps my thrill high. When most casinos have exactly the same games it is important to differentiate by having original and surprising bonuses and this is what LuckyKong does in a creative way.

It happened once that certain game was blocked in my country, on chat they told me there is nothing they can do. Later I realized that I could probably overcome this by using VPN but I do not know if VPN is allowed.

Green_black18
3 years ago
10

I don't know why this casino was rated so poorly, I have to be honest it's a really good casino. The deposit methods are really good and the withdrawal methods are also really good. And the layout and design is also really good. And the support is really the best I have ever had in a casino honestly.

I really do not know what to say bad about the casino, because I find everything good in the casino. You could possibly offer a few more providers or even more deposit methods or withdrawal methods but there is actually nothing bad about the casino.

Tuu
3 years ago
9

I found this casino on AG and signed up few days ago, deposited certain amount and received my deposit bonus. Found all my favorite slots and I was playing for quite a bit until my balance was around x3 my deposit, I was tempted to withdraw but the bonuses keep coming to my account, so I obviously kept playing and in the end lost everything :) It is OK because I had several hours of fun with my deposit

My impression is pretty good, I use mobile phone for playing and this casino has good mobile interface, also every 20 minutes or so I received a bonus, this is nice because in other casinos I had to ask for bonuses - here I got them automatically.

They have all the slots I usually play and they have nearly all game studios but somehow the Playngo is missing, not sure maybe it is not available in my country but I think I played playngo games in other casinos

FIMASTER
3 years ago
10

I am still buzzing with excitement after my first big win ever, this casino is very lucky for me. I won quite a large amount, I immediately proceeded to withdraw my winnings and the process was quite smooth as well. I received a bunch of rewards just for playing, there is some kind of rewards system where you get a bonus every X number of spins- I really like this system cause I get a lot of free spins.

It is not easy for me to find any negatives right now, so far I played there for only 3 days. If I really have to say something negative it would be a game that was not available for some reason, I wrote on chat and they told me they will look into that.

kaijoke
3 years ago
2

There is some kind of mysterious/maybe insane bonus system. I deposit 100€ and got 100€ bonus. Then I normally wagered this 200€ for 35 times = 7000€. After then happened something weird. They transferred only this bonus amount 100€ into my real balance and rest of my winnings (after this 7000€ wagering) they said there is a "second" 35 times wagering against of this my rest winnings (i had over 1000€ winnings). We changed very many emails but I never get answer how their bonus system should work. Just some weird explanations. I had feeling they took this over 1000€ from me without basing any of their bonus terms.

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