- Top gaming providers
- Live chat is available
- Safe & secure payment methods
- Mobile friendly games
- Live chat is not 24/7
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LuckyKong Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
LuckyKong Casino is an online casino that is home to a catalogue of games like video slots, table games, and more. The casino can offer these games from a list of software providers which includes well-known names such as Microgaming, NetEnt, Relax Gaming, Nolimit City, Thunderkick, Quickspin, and more.
The site is available in English and it is supported across most devices which includes all the latest smartphones and tablets. Players can also feel safe as the casino is fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Curacao, France, Netherlands, and Saba. The casinos' terms and conditions provide more information, or players can check more ‘casino details’ below.
Mobile Gaming
LuckyKong Casino is also available on the go for users to enjoy their favourite titles through their smartphones and tablets. Most devices are included, and the games are supported through a mobile browser so no app is needed.
Their mobile site works in the same way as their web version so players can still deposit, withdraw, and use more of the same features, and games.
Security and Fairness
The security of their players' personal information is very important to the casino. The casino uses commercially acceptable means to protect confidential information and keep its players safe.
They are also using a random number generator to determine the game results so that they are unbiased and random, every time.
- E-Wallets 24-72 hours
- Bank Transfers 24-72 hours
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
The games lobby is packed with games so players can check out their favourite video slots. There is a search engine so players can either search for their favourite game or provider. Players can also use the menus to access a list of all the available software providers. From here, players can click their favourites which then filters the games to show only the ones from their selection.
Some of the popular games mentioned at the casino include the Starburst Slot, Stacked Slot, Gates of Olympus Slot and Lucky Lady Moon Slot. The casino is also home to the latest and most popular Megaways.
If players visit the table games section they will find more games which include Blackjack, Roulette, and Poker. There is a good variety to choose from which range in rules and stakes so players never have to stick to the same games.
There are also some video poker variations for players who enjoy card games. This means players can switch between game types as and when they want to.
Live Casino
Finally, there is a live casino section where players can find even more games! These games are hosted by the likes of Vivo Gaming, and they are played with real-life dealers. Players may be able to interact with them, depending on the room, and can also be joined by other players, like in a land-based casino.
Support
Anyone who needs help and assistance can contact the casino's customer support team. They have a live chat facility where an agent can be on hand to help, during business hours. When no one is available to talk, payers can leave an online message through their contact form. Players can also reach out to customer services through email.
Complaints
Read the complaints other players have left for LuckyKong Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
If I had to pick just three casinos, Luckykong would be one of them. All my expectations were exceeded, they have a huge catalog of games (well, what casino does not have), but they also have some very cool modern slots from smaller game studios, the verification took about 10 minutes and in next 2 hours I received confirmation of withdrawal - I think this is pretty quick.
One more thing I need to say is that the support is incredibly good, the agents are very competent and it feels like I am speaking with a manager every time. Any issue I had was resolved in a proper manner, in fact the solutions were always so good that I was not even expecting that :-) Somehow the next agent knew what I was talking about with another agent few days prior and what my issue was, a mind reader?
There isn't anything negative to report, I am petty and always want to receive more and more bonuses, they provide good bonuses but I always expect to receive more.
Very good amount of bonuses, support team very fast and always responsible, having good withdrawal options. For a lot of other many reasons, this casino should have at least 9.00 rate tbh...
Nothing tbh the casino is very professional, maybe only one thing like few games are not available in my country that coz of vp and stuff but that's also nothing bad.
I gave this casino a try. What I like the most are fast account verification and payouts. It took only a few hours to verify my account and get my winnings. Games, chat support, really generous bonuses system. It’s a solid casino, a good place to spend my time.
Honestly saying I am unable to complain about anything at all, I think hard about anything I did not like but in fact my whole experience was pleasant so far
I have been playing in this casino for several months now and this is definitely one of the best experiences that I had gambling.
I play on regular basis and they reward me with extra bonuses every time I come back - keeps my thrill high. When most casinos have exactly the same games it is important to differentiate by having original and surprising bonuses and this is what LuckyKong does in a creative way.
It happened once that certain game was blocked in my country, on chat they told me there is nothing they can do. Later I realized that I could probably overcome this by using VPN but I do not know if VPN is allowed.
I don't know why this casino was rated so poorly, I have to be honest it's a really good casino. The deposit methods are really good and the withdrawal methods are also really good. And the layout and design is also really good. And the support is really the best I have ever had in a casino honestly.
I really do not know what to say bad about the casino, because I find everything good in the casino. You could possibly offer a few more providers or even more deposit methods or withdrawal methods but there is actually nothing bad about the casino.
I found this casino on AG and signed up few days ago, deposited certain amount and received my deposit bonus. Found all my favorite slots and I was playing for quite a bit until my balance was around x3 my deposit, I was tempted to withdraw but the bonuses keep coming to my account, so I obviously kept playing and in the end lost everything :) It is OK because I had several hours of fun with my deposit
My impression is pretty good, I use mobile phone for playing and this casino has good mobile interface, also every 20 minutes or so I received a bonus, this is nice because in other casinos I had to ask for bonuses - here I got them automatically.
They have all the slots I usually play and they have nearly all game studios but somehow the Playngo is missing, not sure maybe it is not available in my country but I think I played playngo games in other casinos
I am still buzzing with excitement after my first big win ever, this casino is very lucky for me. I won quite a large amount, I immediately proceeded to withdraw my winnings and the process was quite smooth as well. I received a bunch of rewards just for playing, there is some kind of rewards system where you get a bonus every X number of spins- I really like this system cause I get a lot of free spins.
It is not easy for me to find any negatives right now, so far I played there for only 3 days. If I really have to say something negative it would be a game that was not available for some reason, I wrote on chat and they told me they will look into that.
There is some kind of mysterious/maybe insane bonus system. I deposit 100€ and got 100€ bonus. Then I normally wagered this 200€ for 35 times = 7000€. After then happened something weird. They transferred only this bonus amount 100€ into my real balance and rest of my winnings (after this 7000€ wagering) they said there is a "second" 35 times wagering against of this my rest winnings (i had over 1000€ winnings). We changed very many emails but I never get answer how their bonus system should work. Just some weird explanations. I had feeling they took this over 1000€ from me without basing any of their bonus terms.
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For me, a new crypto casino, an interesting design and interface, adequate operators in the chat. Still not enough when depositing a Skrill wallet and a card would be super. I hope in the future they will make these wallets.
On the negative side, I don’t see such an overly error right now. A new casino if the errors are insignificant. The main thing is to add new providers and Skrill.