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Lucky Circus Casino

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 6 Reviews
7.8/10
6 Reviews
Complaint Response 4 Complaints
2 days avg. 4 Complaints

AskGamblers Quick Overview

Editor's View

Lucky Circus Casino has an attractive game portfolio filled with popular titles from award-winning providers and studios. The site is easy to use with seamless navigation and lots of menus to help you get from page to page. You’ll also be greeted with 24/7 support and an excellent variety of bonuses and exclusive offers.

What we like
  • Excellent selection of games
  • Good variety of payment methods
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lucky Circus Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://luckycircus.com/
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Norwegian, Finnish, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information About Lucky Circus Casino

Lucky Circus Casino is an online casino site, offering a good variety of games, payment methods, support options and bonuses. We’ll discuss all this and more in our online casino reviews.

Signing up is quick and easy and the casino is available in multiple languages. You can use most devices to register and play, including the latest handsets. The mobile casino experience is available wherever you are.

StallCation

Complaints

Read the complaints other players have left for Lucky Circus Casino. Learn more about complaints.

Show all complaints
Lucky Circus Casino - Removed winnings 15489 from account

On Dec 4th I received a phone call of a bonus offered to me, and then i was emailed that bonus which was 150% up to $250 and a max payout of $1500. I deposited $100 and played and did the wagering requirements and came out with $700.

I tried withdrawing on 4th Dec at 8:12 to which it was rejected due to needing to upload some documents. I tried withdrawing again after uploading the relevant documents at 19:12 and was rejected once more. I then decided to play out with the money that was back into my account and lost the $700.

4th Dec 21:38 I deposited another $100 with no bonus attached just a deposit and played over a span of six days with this deposit and had won an accumulated amount of $18000 playing casino live and online slots.

I was already having issues with withdrawing and uploading documents as they were asking me for same documents I had already uploaded. This was extremely hard and annoying process. I tried withdrawing $4000 on 12th Dec as this was the max amount it was letting me withdraw to but this was declined due to again wanting more documents. I tried again on the 4th and it was rejected and all money was removed from my account except $2011.35

I then received an email which stated that the money in my account was won on a bonus deposit and was now void as the max payout was $1500 but as a goodwill gesture I will receive $2011.35. This is not true, I won this accumulated amount on my second deposit which has no bonus attached.

I have tried resolving this with the casino but they are now not responding to my emails. I have read terms and conditions and it says all bonuses are automatically cancelled reaching a certain amount and this term only applies to the balance tied to a bonus and not to funds on the players balance gained from other deposits.

They are stating that somehow my first deposit and second deposit have got mixed up and now I don't get my winnings from my second deposit. I asked to see my gameplay as you can only see the last 50 on this website to which they responded this information will take 1-2 months but are telling me they have already reviewed this but cannot show me any of this information?? This is a lot of money to miss out on and I feel as though I am being shafted and scammed and am now just being ignored.

I can upload any screenshots from this website or messages with this company if needed

Thank you please help.

staus Resolved
$2011.35
Lucky Circus Casino - Unable to withdraw winnings due to missing original payment method
Hello AskGamblers Team,

I would like to submit a complaint regarding my withdrawal issue at Lucky Circus Casino.

On 27 November 2025, I initiated my first withdrawal using Virtual Visa, which was also the method I previously used for depositing. As soon as I started this withdrawal, the casino began the KYC verification process.

I successfully completed the entire KYC procedure.
After verification, the casino informed me that I must withdraw using the same method as my last deposit. However, the Virtual Visa withdrawal option has disappeared from my account. The only available withdrawal method now is bank transfer.

I contacted support multiple times to explain that the original method is no longer available.

On 5 December, the casino asked me to submit a bank transfer withdrawal request, which I did.
However, the next day the withdrawal was cancelled, and I received the message:
“Please use the same withdrawal method as the one being used on your last deposit.”

I explained again that this method is no longer available to me. The casino repeated the same instruction, and my withdrawal was cancelled again, despite following their guidance.

Today, 10 December, support once again told me to “try again,” but the same issue continues with no resolution.

I am worried that the casino is unwilling or unable to process my withdrawal.

Amount pending: 14,000 NOK (~1,400 EUR)

What I am requesting

I kindly ask AskGamblers to assist me in ensuring that Lucky Circus processes my withdrawal using the only available method (bank transfer), or alternatively restores the Virtual Visa option so I can withdraw using the original deposit method.

I have followed all instructions, completed KYC, and attempted all withdrawal methods available to me. I am ready to provide any screenshots, emails, chat transcripts, or additional proof if needed.

Thank you for your assistance
staus Unresolved
kr14000

Complaint Statistics

Resolved 3
Avg. Amount $ 4,126
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
7.8/10 6 reviews

Top reviews from our players

The casino offers a wide selection of games from well-known providers, and the platform itself works smoothly. Deposits are processed instantly, and the registration process is simple. KYC verification was completed without unnecessary requests, which shows that the onboarding process is handled efficiently.

The withdrawal process has been very problematic. Multiple withdrawal requests were cancelled despite full KYC verification and following all instructions from support. Communication has been unclear and repetitive, with no concrete timelines or accountability, resulting in long delays and significant frustration.

I found the bonuses are bonuses are very good and helpful, there are good perks also a good number and variety of games. I have recommended Lucky Circus Casino to friends and family.

Me I would like to save certain games as favorites as it would be a lot easier to find, also not being able to withdraw anything under 1000 I dislike.

Dear Marcus, Sorry for the late reply, and thank you for your kind words about our bonuses and games, it means a lot to us. We understand how important it is to easily find your favourite games, so you can save them by clicking the heart icon at the top right when opening a game. Regarding withdrawals, please note the minimum is 20€ (or equivalent). All the best!

user avatar

The Lucky Circus Casino has everything inside the page, Amazing Games, Bonuses and General Staff Approvals and Help. The payments don't take more then a 24-36 hour payments and you are not responsible for a bad outcome.

I don't dislike them, and I like the Atmosphere and everyone involved are very Friendly. The Casino games don't cause any issues, and everything is REAL. Circus Casino is 100% honest and willing to discuss any and all issues.

Really a good casino, lots of free spin and good bonus. Many bonuses that you can get and the deposit process is fast. Hope it can help someone to find a good casino!

The withdrawal process is a little long and the welcome bonus didnt work the first time but i found the problem and now its ok. I am satisfied with it so far!

Smooth-running and easily navigated sites, a hassle-free verification process, fast payouts, a great selection of games, and attractive deposit bonuses are all expected. Having tested Lucky Circus over the past few days, I found that it delivers on all these fronts. The site is user-friendly, making it easy to explore different game options without any issues. The verification process is straightforward and quick, eliminating unnecessary delays. Payouts are processed swiftly, ensuring a hassle-free experience when withdrawing winnings. The selection of games is impressive, offering plenty of variety for different preferences. Additionally, the deposit bonuses are attractive and add extra value for players. Overall, my experience with Lucky Circus has been smooth and enjoyable, with no major drawbacks. Everything has met or exceeded expectations, making it a reliable option for those looking for an efficient, rewarding, and enjoyable online gaming platform.

I have been unable to find much not to like so far, as everything has met or exceeded my expectations. The platform runs smoothly, making navigation effortless. The verification process is simple and hassle-free, eliminating unnecessary delays. Payouts are processed quickly, ensuring players receive their winnings without frustration. The selection of games is diverse and engaging, catering to different preferences. Additionally, the deposit bonuses are attractive, adding extra value to the overall experience. Every feature functions as expected, with no major issues or concerns. Customer support is responsive and helpful, further enhancing the user experience. The platform’s design is intuitive, making it easy for both new and experienced players to navigate without complications. Overall, my experience has been overwhelmingly positive, and I have yet to find any significant drawbacks. It delivers on all key aspects, making it a solid choice for a smooth and enjoyable gaming experience.

Another Dama/Softswiss outfit (the newest one, I believe, as of October 2024 ) where things like smooth running and easily navigated sites, hassle-free verification process, speed payouts, good selection of games and attractive deposit bonuses are to be expected.
And having tried them out over the past few days: I found Lucky Circus deliver on all of the above.
Especially impressive is that there is no max cash out tied to the welcome package match bonus, nor the free spins that come along with it.
As for verfication, it only took a few hours for my documents to be fully approved. I did not have to wait untill initiating a withdrawal for them to look at the documents either, so that was very nice to have gotten out of the way in advance.
Several providers, like Pragmatic, Thunderkick, BGaming, or Popiplay are offered at the better RTP versions of 96-97%. I have seen other new casinos, like, say, SlotLords, starting out at this RTP only to lower it before long. I really hope this won't be the case with Lucky Circus.
On my first deposit, I was credited with the wrong bonus amoount due to different currency. I contacted support about it and the friendly agent solved my issue in no-time.
I requested a card withdrawal at 22:00 CET on a Sunday evening, and by Monday at 15:00, the transaction was complete.

Slots from Hacksaw and Nolimit City, like Wanted, or Fire in the Hole 2, are at 92% RTP. This is of course terrible and, as I have noticed, a very disturbing trend among Dama and Hollycorn casinos.
Some would say their withdrawal limits are low. As a low roller, you'll be fine. Personally, I would love to be in a situation where being able to withdraw $15000 pr month becomes a problem.

Lucky Circus Casino News

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