Page 15 – Player Reviews for King Billy Casino

Hello. In casinos, the slot machines are all the same, but the support I'm struggling with at Billy is absolutely the pinnacle in my class. What more do you want than the support that always comes to your advantage. Ludwator

It's a pretty decent casino with games from many different providers. Besides the welcome bonus which gives 20 spins daily for 10 days, free spins are also given upon the first deposit every day, guaranteeing a bonus for players no matter which day or time they decide to deposit thus making this the best part about playing here. The whole royalty theme is fresh too and makes it a little more fun to progress through the VIP club.

Only 5 spins are given for new players when they sign up; it can be off-putting for some players right from the start especially when other Direx N.V casinos gift a spin amount 2-5 times more than that.

I like that I get from the welcome bonus a lot of freespins, I like that I can play any slot that I want, I like that I can use live chat.

I don't like that don't get some freespins without deposit if I ask in chat, and I don't like the design from the site.

Good Like to be a recommended casino. They have a nice interface easy to use. I am new at this casino, and first bonus was great and support is very nice and friendly for the time I had to use it. There are a lot of good games.

Like to be a recommended casino. They have a nice interface easy to use. I am new at this casino, and first bonus was great and support is very nice and friendly for the time I had to use it. There are a lot of good games!

In overall there are no bad points although more bonus would be great.

It has amazing games selection. Online support is always as helpful as can be.

AMATIC slots are no longer available! No alot of no deposit bonuses are given.

I like very fast financial operations in the casino .... and just like they please us at times with their stocks !!!

I would like more bonuses))) and of course we need all the providers of games ... well, at least the most part ...

There is a lot to like about this casino & I have spent form me, quite a lot of money here.
There is a good range of games and overall I think it is a fair casino

I won 100 free spins on a tournament & went to use them, the email says I won them and says nothing at all about an expiry date.
I could not find the free spins from 2 days ago so contacted the online support.

they said my spins had expired. When I mentioned I spend a lot of money hear and have yet to ever withdraw a cent coupled with the fact nowhere on the email does it mention any expiry date, the support persons answer was "you are informed in the email of the expiry" I consider that a pretty rude response as it is basically calling me a liar.

I would rather they keep their bonus spins to themselves rather than tell me I won them and attach a hidden expiry date to them.

Support could use some instruction on trying to help in situations like this. Probably spend $800 a month here and the fact the guy refused to help me out on something so small makes me not want to spend my money there now.

10/10 For me. Firstly, by far the best customer service I have ever experienced at ANY casino, personable, friendly and patient - King Billy - should be really proud of your support staff. The casino itself has all the standard game vendors available for Aussies which is good, but for the most the platform actually seems to run faster than other casinos I with a similar outlay. The casino just loads quickly. Quick ID verification process within minutes. Seem to get fair and reasonable play time here. Min deposit is $15 au which I also like most casinos nowadays are around 25 / 30 and they may charge a fee. I don't get charged for deposits here. Oh, and bonuses are fair and reasonable. And quick withdrawals. Highly recommend this casino.

I havent had a bad experience.....................................

Definitely one of the best casino’s for Aussies, awesome online chat services and quick withdrawal process.

None so far. And hopefully it continues to like this.

Wow I have to say I am extremely surprised by this casino's professionalism and being on top of things, especially after all the hardship I have had to go through recently with other casino's.

Welcome bonus offer is fine and about the average around atm with 100% up to 200euro/usd etc 35x on the bonus which is of course acceptable.

In the bonus terms I have found no shady behavior or possibility for miscommunication or rogue behavior.
I sent in my documents and the review was done within hours, some of the documents I sent in did not get accepted so I changed them and they got reviewed within a couple of hours and accepted as well.. Very efficient and user friendly, service dedicated casino which is a joy to experience.

They have a lot of good games (I play slots exclusively) with PlayNGo, Microgaming, Netent, Endorphina, Yggdrasil and Thunderkick being among my favorite providers they have. The site feels organized and easy to maneuver and find out what you need to find out.

Withdrawal was confirmed less than hour and a half after being verified and the money was on my account shortly thereafter.
I have nothing but good words to say about this Casino at this point the dislikes will be about preferences as you'll all see and is the only reason that they don't the full 10 stars.

I miss some providers like:

Merkur
Greentube/Novo's
BigTimeGaming
Gamomat

I also wish some of my favorite games to play were not restricted in the bonus, like Dead OR Alive, Immortal Romance, Reactoonz.

I especially wonder why Immortal Romance is restricted while a clone of the same game Finer Reels of Life is not.. I wish I could understand the reasons for why they restrict slots at all, seeing as they have an edge regardless what slot a costumer plays. I do understand it on the slots where people can gain progress they can use later with their real money, point taken and understood on that, the rest I just feel is petty, but this goes for every casino.

I have nothing bad to say about KB. Just came here to commend the staff there who go the extra mile for you. I contacted them with an issue that was my fault as it turned out and they fixed it for me and gave me 50 free spins! Thanks guys!!

-Great selection of games
-Kind and responsive customer service
-Good welcome bonuses

-Some of the good providers are still not present
-First withdraw was a bit challenging but managed to get it done in a few days.

Two months ago I decided to try out King Billy casino and deposited 111 euro there using the first deposit bonus I beat the wagering and cashed out 3000 euro. The verification was done the same day I uploaded my documents without any problems and the withdrawal took only a few hours and the next day the money had arrived on my card. There's not many casinos that would be as happy to verify your documents and withdraw the money as quickly when you're a new customer as King Billy casino has in my opinion.

After my big win there I continued to win HUGE even on small deposits, I once deposited 16 euro and won 4800 euro and was able to withdraw it very quickly as well. I've now played regularly since then on the casino and I have had no problems with the live chat or anything else as a matter of fact. It's a fair and good casino with a good range of game providers. Although I would like to see them have Merkur or Novomatic's as well in the future.

I would also like to point out that they have promotions going on every week and they are almost always willing to hand out a goodwill bonus if you have been playing recently and not winning ;) just ask the chat for some :D

All in all it's an excellent casino and I highly suggest other's to play there.

I decided to write this review today after I deposited 20 euro yesterday for a bit of fun and lost my initial deposit but I got some free spins with it which I completed the wagering on and was able to withdraw quite a good sum of 1100 euro
Also if you see this review King Billy Casino support you will probably know who I am ;) but i'll just add my username here for good Karma.

Kind regards, thekingofslots

Could have more entertaining and rewarding tournaments.

(Latest Update)

Okay, so my second deposit at King Billy Casino went bust in just a few minutes! I was hoping to get Jesse and his outlaw boys with just some bullets, but experienced bounty hunters know damn well that it would be an almost impossible mission! Ah well...I was just testing my luck there, hahaha.

Well, my luck may not be good with Jesse, but with that shorty Finn Leprechaun guy...aaah...we seem to work together well! Hehehe. With just a $10 deposit (my third deposit at King Billy Casino), the third-time-lucky charm worked wonderfully for me on this day! After some hours of playing, with my balance going up and down like a yo-yo, to as low as $3+ and as high as $75+, I finally called it a day with a $62 withdrawal. Not a lot, as I would always say, but it's a nice win nonetheless!

The best part of it all was getting the money into my Neteller - 30 minutes to get an approval notification from King Billy, and 10 minutes later to get the money into my Neteller account! Whoopie! Well, I hate to admit it, but King Billy beat my gorgeous boxing lady, Lady Hammer - I still cannot make any win after 3 deposits there! So I guess a lady can only be a Queen, right? And you already know who the King is! Hehehe.

Great deposit methods, fast withdrawals, fast verification with documents, nice amount of slot games and table games.

They only have Netent live games and only blackjack works in the Netherlands. So live games is very limited unfortunately.

I love this casino a lot of games. Easy to get what you looking for, bonus is ok. Support chat is friendly helpfully and quick response.

Finally want wish a Happy Birthday to King Billy casino and sure all the team :)

I had fun playing here... Friendly live support, easy to navigate...
All the best slots in the industry are there...
Live table game are provided by ezugi unlike most live table game for Canadian, is usually provided by evolution!! Good product imo.
Fair operator overall!
You get some% of your net lost on Thursdays!

You can feel is't a fairly small sites.... So much you have to wager 3x any deposit to be able to withdraw any money if you dont play with bonus! The bonus are 35x turn over which is great!
Their live game is great imo but the choice is limited
Beside the cashback once a week...their promo is for very high volume

Haven't encountered really any issues yet. Verification was easy and quick, games have played nicely. Easy layout to find what you are looking for, site runs smoothly.

Very limited slots for Australians but that's to be expected due to the new legislation. Still, other casinos have a few more providers that King Billy doesn't such as quickspin and gameart.
Absolutely no live games for Australians. No idea why they don't use Evolution like the rest of the casinos do and many other casinos under the same Direx company.

First couple of withdrawals went nice and smoothly.
The last one took two business days before the casino even had approved the withdrawal even though it was the exact same as the previous ones so it had the option to recall it for all that time, lucky I left it there waiting but still it shouldn't take that long. I believe they purposely don't accept it for awhile to leave it there waiting so you recall it and lose it which is pretty sucky.

All in all its okay.

I love this casino a lot of games . Easy to get what you looking for, bonus is ok. Support chat is friendly helpfully and quick response.
Finally want wish a Happy Birthday to King Billy casino and sure all the team :)

Nice looking website. Decent amount of slots to play.

Live games don't work - couldn't find out why; waiting on email response. Live chat doesn't work for me (just a contact form).

William III, also known as King Billy, was the ruler of England, Ireland and Scotland back in the 17th century. Now in this 21st century, the king returns, in the form of a casino - to conquer and rule the world perhaps? Oh gees, to be able to do that, King Billy must first prove to be worthy, not in the governance of his countries, but in the governance of his netizens and customers! Hehehe.

Well, let's see how worthy this king is in the first place. Website wise, I cannot find anything bad to complain! That's because the casino's website ran smoothly on my 3G internet connection, but what is more important to me, it worked wonderfully well with my slow 2G connection! Yes, there were some infrequent lags during play and navigation on the 2G, but that's only to be expected. Other than that, loading of the web pages and games were fast and good!

There's a very wide selection of games from numerous game providers, so it is very unlikely that any of your favourite games would be missing from the casino's games list - hmm, okay, almost! Why? Because the list of games currently available is not exhaustive, but is more than sufficient to meet any player's needs and demands. Who knows, maybe in the future, there'll be several thousands of games available to choose from - then you'd probably complain "I don't know which game to play!" Hahaha. Ah, not me, of course, because I would stick to my few favourites games only, and that's usually just a handful of them.

Customer support was simply wonderful - second to none, I would say, but that's just my opinion. The Live Chat host was very friendly, helpful and fast. My queries via email were replied to within an hour or two, not like Skrill's customer support - no reply even after 1 week! Hehehe. But what I like best is the speed of verification done by the casino's KYC team. I was still uploading my 3rd and 4th document when the 1st and 2nd uploaded documents got approved! Whoopie! Some casinos would take several days just to look into those documents -so I really hate those kind of slow coaches!

Okay, so are there are dislikes? Well, I would be bluffing if I said "no"! What I disliked playing at this King Billy Casino was that I couldn't win playing my favourite game! The game started cold, very cold, and remained cold, until I lost all of my deposit and bonus money, getting only one blardy lousy Free Spins game in that entire session of play, so that got me very irritated and disappointed! Yeah, not really the casino's fault was it, but King Billy Casino still has to take the blame, nonetheless, right?

Nope! That's not all of it either - I've got one more dislike! Those 200 free spins from the 1st deposit offer were split over 10 days, at 20 free spins per day, and I simply hate this splitting up! For me, it must be all 200 free spins in one go, or I won't like it at all! Hehehe. Not only that, from all those 200 free spins on Starburst, I couldn't even get a final total win of $5.00, and that was blardy awful! From 200 spins on Starburst, I would expect a win of about $20, or a little less, but a $5 win was totally ridiculous! Yeah, yeah, not the casino's fault, was it? Hmm!

Nonetheless, King Billy is still one of the best-platformed casinos out there, working very well even with a slow internet connection, so the king can expect this jester to pop in once in a while, hahaha.

Nothing new here at KB and the games are not amazing with lots of average game play and graphics. I play the tournemants here as they seem fair and they do support BTC which is great! They do have plenty of pay options and I have won and taken wins here!

Very friendly casinos. Live chat answers questions efficiently. solvent.

Few promotions without a deposit. Minimal deposit quite high.

Such a great casino with nice design, full functionality, cashbacks and nice consultants in support.

I have nothing to say at all, had no issues at the moment

Well, what can I say, really?
This casino is TOP!
Super fast cash outs and KYC went smoothly. Thats all I ask for!

Had a blast last night and won £1200. Made a cash out and gave King Billy my documents. Everything was done when I wild up today. KYC approved and the withdrawal approved as well.

Fair Bonus T&Cs

Amazing customer support!

Brilliant

Would be nice to see games like Book Of Ra etc. It seems likeyou’re always logged in on the site, would be great if yo automaticly logs out after a while

Great game selection and easy to navigate site with personal touches like a favorites tab on home page and quick access and viewing to favorites /last played on the bottom of game screen.

Chat staff are friendly and help with a fast response time normally 1-2 mins. The main thing will be a fast withdraw time and almost instant approvals helping avoid the trap of canceling withdraws while waiting days for processing to start.

Not a instant withdraw that is locked from reversal while processing, I believe all withdraws should be final .

I received my freespins and won 0.49 EUR. When i tried to enter the game fruits shop christmas, I had a pop-up that told me the minimum bet amount in any game is 0, 50 EUR and I need to make a deposit to continue playing. But in the game the minimum bet was... 0.15 EUR. It's like a cheap marketing hook, but rather a deception than good marketing strategy. Also when I tried to enter the Terms and Conditions page, I have been redirected to the Russian version of the site, and half of rules are in Russian, other half is in English. When you try to change the window size, most part of text is cut off.
+ They have a really pretty design.
+ Very nice bonus program and the site idea ( this kingdom theme is really awesome )
+ Individual bonus program for bitcoin users
+ A lot of payout systems accepted.
+ Very cute and alive support, they answered fast, detailed and in a very positive way. :)

- Really high wager requirement on bonuses.
- Site is incomplete, a lot of little mistakes and bugs.
- Scanty welcome bonus program ( 111 EUR maximum bonus amount for each welcome bonus)
- A bit annoying and obsessive chat notifications about available bonuses.

In general, this casino has a big potential to be in the top of worldwide casinos, but they have to work a lot to fix all of the technical issues and bugs.
Also, they need to make their bonus offers a little less intrusive. 6/10

An excellent new casino. A large selection of slots. Problems with a mirror is not always easy to get to the site. The conclusion is very fast. Still liked the interface.

One of the better online casinos. Many different payment options.Support is brilliant. Bonuses are fantastic.

Top casino!!!!