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Kakadu Casino

Player Rating 505 reviews
9.2/10
505 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints

AskGamblers Quick Overview

Editor’s View

If you love a colourful and vibrant environment, you will enjoy Kakadu Casino. The famous bird welcomes you and introduces you to a large number of slots, table, and live casino games. The website navigation is smooth, and you can access everything from the main menu.

Players can download the mobile app directly from their website and enjoy the games on the go, but if they want to find out more information about payments, responsible gambling, or the Terms and Conditions, they can scroll down to the bottom of the page.

What we like
  • Home to more than 35+ gaming vendors
  • Fast withdrawals (up to 12 hours)
  • No payment fees
What we don’t like
  • Support is available in only two languages
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Kakadu Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.casinokakadu.com/
Established
2021
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Finnish, Bulgarian
Casino Type
Instant Play, Mobile, Live Casino

General Information About Kakadu Casino

Kakadu Casino is an online casino that is not only highly rated by AskGamblers but also in our Kakadu player reviews. The casino has also been accredited by several trusted companies, which are available at the foot of the casino. This includes the casino receiving the prestigious AskGamblers Certificate of Trust.

Now, our expert Kakadu Casino Review can go into more detail so you can find out the ins and outs of everything to do with payments, customer support, games, responsible gaming, and more. Don’t forget to check the casino reviews online to see what your fellow punters say about the Kakadu online casino.

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Complaints

Read the complaints other players have left for Kakadu Casino. Learn more about complaints.

Show all complaints
Kakadu Casino - Incompetence of their payment department

On 01 Aug 2022, 19:28 I deposit 22.58€ with my Revolut mastercard in Casino Kakadu I took welcome bonus played it through and won 301.24€. I made withdrawal on 02 Aug 2022, 4:12 my account was fully verified in just 3 hours, which is great and fast but in process of verification my document of transaction-statement, wasn't approved even if that is the thing they are asking for in verification processes (Proof of PaymentScreenshot or photo from online bank, bank statement, Skrill page, etc. showing the deposit. Must display the company name. Must display the amount paid.) They said like this: Reason: Please upload a front photo of your bank card used for deposits with the name, expiry date, the first 6 and last 4 digits visible. Which I did and I was fully verified.

Here it begins nightmare my cashout of 301.24 EUR on 02 Aug 2022, 4:12 has been canceled it was withdrawal on master card and they said I have to make a new in bank which I did on 02 Aug 2022, 6:59 an it was rejected and it was rejected 2 times more they gave the reason that (The cashout was approved from our side, but it was rejected by your payment system.)

So it was like that until 08.august 2022. when I was asked in live chat, does the bank you want to withdraw belongs to Lithuania? And I said yes and that this is clearly visible in transaction-statement which I have send them it is Revolut bank and I even fill in the address in bank withdrawal form.

They said: Unfortunately, we do not process winnings to Lithuania and: Do you have the opportunity to create a request via any other payment system? So to make this shorter I did make a deposit of 24€ with Neteller on 09 Aug 2022, 1:34 and made withdrawal of 222.48€. I uploaded my Neteller account info screenshot and my Neteller Transacton ID and withdaeal was rejected!!!

So I asked the why in live chat and was told: Please upload a screenshot of the deposit with Neteller, where your e-mail is visible.

I told them I did that and they approved my Neteller documents and told me to, create a new cashout request and I went to to this but Neteller option was not available for me!!!!!!!!!!!!!!

That was today 09,Aug 2022. 15:24 pm CEST from then I was being told: At the moment we can just exercise a little patient as we wait for the answer from payment department. We currently waiting for the responde from payment departmant as to why Nettler isnt available at the moment kindly wait .

As I can see our managers are still working on your issue. Kindly, wait a bit, we need some more time to solve it. Hope for your understanding and patience! We are waiting for the reply from financial department. And then: The financial department doesn't work directle with us. We sent them a request, it should be proceeded in 24 hours.

Well this the whole story I don't believe them that they will send me email i don't believe them for the reason they never did in this 7 days instead I had to come in live chat and wasting my time and yes they even didn't reply to any email I sent to [email protected] !!

I have all chat transcripts and all screenshots of everything my level of frustration is indescribable as well as is their level of incompetence of their payment department is undisputed and unbelievable!!!! All misspelling are quotes from their side I have live chat transcripts in email I download them but file type is not supported, I can send that in email if needed.

staus Resolved
€222.48

Complaint Statistics

Resolved 2
Avg. Amount $ 551
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 505 reviews

Top reviews from our players

I have been playing in this casino almost from the start.
I like their attitude towards players and constant reminders of bonuses and tournaments by mail. The bonus package is quite high quality and besides the casino has weekly promotions, with which I can make x2 on winnings.
What about the platform, I think that it is very well designed and provides everything you need for the convenience of the game and for getting maximum enjoyment.

I don’t know why, but my documents for withdrawing money were considered longer than usual. I was able to withdraw money for my first win only on the second day. But then I had no more problems with the withdrawal

Greetings, Berrysaw ! Thank you for your review! Thanks to you, we are always working on our mistakes! Regards, Kakadu team.

user avatar

I´ve been playing at Kakadu Casino for almost half a year and I recommend it to other online casino lovers. The choice of slots here is good, they are all proven and from well-known developers.
Money comes very quickly, usually in a couple of hours all the winnings are already in my wallet.
The casino has a pleasant interface, it is very convenient to use the site, support quickly responds in chat, for this I give them a separate plus

Greetings, doswerd! Thank you for your review! Regards, Kakadu team.

user avatar

I can say that this site works well, the developers did a good job on the design - I like everything. I often play in this casino and I get enough adrenaline from this game.

I didn't have any problems here, I contacted the support a couple of times and quickly received a response. I plan to make a few more deposits and try my luck with them. Here they give nice bonuses for deposits, everything is good with it.

I would like them to reduce the size of the wagers a little and that they give more time to wager the bonus. I have no more complaints, the casino has everything for a comfortable gambling

Greetings, Jytero ! Thank you for your review! We're glad you're comfortable with us! Regards, Kakadu team.

user avatar

Kakadu is a relatively new casino and they tried their best to create a comfortable environment for players on their website, so I think that the casino is very promising. After registration, I played Wolf Strike, Sizzling Gems, Mega Jade slots for a couple of weeks. The game runs smoothly without any freezes and the atmosphere here is just what you need. I like their VIP program, with it you can additionally get bonuses for reaching levels.
The minimum deposit is only 20 euros, but when I deposited for the first time, I caught x200 and I was very happy. I would also like to note that bonus free spins can be used on different slots and it's nice that the casino gives players the right to choose.

Greetings, Marcelios ! Thank you for your review! We are constantly working on our loyalty system to make it perfect! Regards, Kakadu team.

user avatar

I recently registered on the Kakadu website. I can say that so far everything is going well. The pool with games is quite wide, there are all the top games. They provide many options to replenish the balance. I registered the account very quickly, but the verification took a little time and I played the slots in the demo while waiting. Good bonuses fell from the first deposits.
So far, I've only played slots, but I want to try my hand at video poker, let's see what happens)
They processed the first request for a payout in a couple of hours, so I think that the guys are honest and you can play here.

Greetings, Jerichd ! Thank you for your review! We hope you'll stay to play with us again! Regards, Kakadu team.

user avatar

Hi guys! I am a regular online casino player and you can say that I can't live without games. I always follow the news on casino portals such as Аskgamblers, on forums where you can get insider information, chat with players on topics of interest and discuss novelties in the world of gambling.
Half a year ago, they discussed on the forum the opening of the Kakadu casino and the benefits that were announced before the launch of this online gambling platform. And after half a year they have become my favorites, and I spend a lot of time playing my favorite games on their site. I would like to leave a detailed review so that those who read it can easily create an image of this online casino.
Let's start:
Some information about them: Kakadu Casino is owned and operated by N1 Interactive Ltd, a company incorporated under the laws of Malta, licensed and regulated by the Malta Gaming Authority
Creating an account in Kakadu is very simple and clear, for registration you need to enter standard information - mail / password / currency (in which you will make deposits). Then you must to confirm your email address and that's all - your account is activated. Also Kakadu has the opportunity to play demo versions for free, so before making a deposit, I advise you to play and find those slots that you like. All withdrawals and deposits are approved by the casino in EUR, USD, CAD, NOK, PLN, NZD, JPY.

The casino provides a lot of payment methods and I think that you will definitely have the right credit card or e-wallet, so I will not list them. The minimum deposit and withdrawal amount is €20 or equivalent. All withdrawals of money you can make after a short verification. My verification process went very quickly.


To receive a welcome bonus in Kakadu, you will need to make a deposit, which must be at least 20 EUR / USD and it applies to the first three replenishments.
The maximum replenishment amounts for receiving the largest possible bonuses are:
- for the first deposit 250 EUR/USD
- on the second deposit 300 EUR/USD
- on the third deposit 150 EUR/USD
The wagering time is 7 days and I can say that this is enough to make three deposits and wager them on their platform. I also want to note that the withdrawal limit can be increased for players with a higher VIP level.


The developers have put together a very decent section with games from the coolest developers on the iGaming market, including Microgaming, NetEnt, Red Tiger, Play’N GO, Betsoft and others. I think that every connoisseur of gambling will find something to entertain himself on their website. I want to list the sections with games that are in Kakadu: Slots / Jackpots / Table Games / Live Casino. I also want to note that Kakadu has a loyalty program that will give you the opportunity to receive Comp Points (points) by playing any slot, and upon reaching the levels you will be able to receive additional bonuses, and this is very cool!

And finally, I would like to say that Kakadu is a casino that definitely deserves attention, because there are all conditions for a comfortable game and getting cool emotions and adrenaline

Greetings, ommes ! Thank you for such a detailed and great review! Thanks to reviews like yours, many players can learn about our bonuses and terms of use without even visiting our website! We really appreciate such feedback and your time. Thank you so much again! Regards, Kakadu team.

user avatar

I enjoy playing on their platform. Every week I steadily replenish the deposit by $500 and mix roulette with slots. The casino offers really worthwhile bonuses. Usually I communicate with support in a chat - they answer even at night. My profit is $700 at the moment and I think it will only increase, because slots give a good return and always cheer me up) I think that this casino is good and it’s quite possible to catch luck here, so I catch excitement here

Greetings, Dynomora ! Thank you for your appreciation. Yes, you are right, luck is here today and there tomorrow. We just create all the conditions for you to have the most pleasant time catching it with us! Regards, Kakadu team.

user avatar

I registered on the Kakadu to see what they offer to gamers, because this casino is relatively new. I really liked their variety of slots and the whole platform in general. Free spins pay off well, when I started to win back the wager from the second deposit, I caught x200 on bonus free spins and it made me very happy. The documents were requested before the withdrawal, but it did not take much time. There are no freezes during the game and you get the maximum enjoyment from the game.I did not see any negative points in the casino. My score is a solid 9

Greetings, wasterlord ! Thank you for your appreciation. We do everything to make you feel happy on our site! Regards, Kakadu team.

user avatar

Very good casino. Time spend here is very nice. The high welcome bonus was a very generous great quality of games it was very e enjoyable nice selection of games excellent welcome bonuses a great way to let time pass 2hen bored.

Greetings, Maciej00 ! Do not forget to subscribe to the mail, there often come unique bonuses and offers that will diversify the game even more! Regards, Kakadu team.

user avatar

I would like to share my gaming experience on this site. When I registered with them, I was interested in their welcome package and the bonuses that you can get after registration.
The conditions for wagering bonuses in Kakadu are very loyal. I like to play roulette, cards and slots here. I like slots the most because here you can relax and get maximum pleasure from the atmosphere and the return of the machines.
I will not write about the shortcomings because they are not here, and I want to wish Kakadu to continue to remain at such a high level.

Greetings, Qwarq ! Thank you for your kind words! We'll keep up the good work! And we will never stop evolving! Regards, Kakadu team.

user avatar

Kakadu Casino News

Read all news about Kakadu Casino, check for updates and stay tuned for exclusive bonuses.

You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu
Promotion You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu

Kakadu Casino hosts monthly tournaments, and you’re invited! The only requirement is that you wear bright clothes, and grab a cocktail or two!Each month the online casino picks a selection of slots, all you have to do is play them. This month's prize pot stands at €1,000 and there are 750 spins up for grabs too! To win, you just need to secure yourself a place on the leaderboard in the top 20 positions. Spin to Win! Their tournaments reset every month and February’s is in full swing. You have until the last day of the month to get involved and to qualify you must be a member at the casino and have made at least one deposit. If you're new to the site all you have to do is head over to Kakadu Casino and hit ‘Sign up. Once you’re a member, make your first deposit and you’re good to go!Play a selection of online slots and you could win a share of the monthly prize pool.You must play any of the selected online slots (found on their promotional page) and any bets made with bonus funds will not count. You will earn 1 point for every €1 you wager! Naturally, the more you spin, the more points you’ll earn! Your mission is to get your name on the leaderboard in the top 20 positions to secure a prize! Sharing the PrizesThe prize fund this month stands at €1000 which is shared amongst the top 10 players. If you fall slightly below and finish in the top 20 you’ll win a share of the 750 spins instead! Here’s how the top prizes look:1st Place - €2002nd Place - €1503rd Place - €130Cash houses are paid out with an x3 wagering requirement attached, and any winnings from the spins will need to be wagered at least 40x. Don't forget, these are regular monthly tournaments. This means if you don’t secure a prize this month, you can try again next month! Full terms and conditions can be found on their website, we recommend that you read these before you enter. Good luck.

We Have the Winners of Our Exclusive Kakadu Casino Contest!
Promotion We Have the Winners of Our Exclusive Kakadu Casino Contest!

Over the last two months, we have teamed up with Kakadu Casino to bring an exclusive contest to our loyal AskGamblers members and gifted some incredible prizes! The prize pot was €8,000, and the top 15 players on the leaderboard would win a share.To enter, players also had to be members of AskGamblers and choose any online slots to play at Kakadu, earning 1 point for €1 wagered. The competition was fierce for two months, and the top players were hot on each other's heels, but the competition has now closed, and we have the winners!The Winners Are HereAnyone who took part in our exclusive competition can now visit Kakadu Casino and check out the leaderboard. Participants who see their name in the top 15 positions have won a share of the €8,000 prize pot.Check out the leaderboard at Kakadu Casino, where the top 15 places are guaranteed a prize.Prizes will be credited to the winners' accounts with a 5x wagering requirement, and here is how they are shared out:1st Place: €2,5002nd Place: €2,0003rd Place: €1,0004th Place: €6005th Place: €4006 - 10th Place: €200 each11 - 15th Place: €100 eachThank you to everyone who entered and congratulations to the winners. Members are also more than welcome to check out our Kakadu Casino bonuses page and see if there is anything else worth claiming!Enchant AffiliatesA special thanks goes to Enchant Affiliates, without whom none of this would be possible. Enchant is the affiliate programme behind Kakadu Casino, heavily focused on the international iGaming market, with several online casino brands on its roster.Licensed by the jurisdiction of Malta and Curacao, Enchant Affiliates is worth checking out for any affiliate looking for a reliable partner and excellent promotional tools.

Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust
Industry Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust

We're kicking off the week with some fantastic news, with Kakadu Casino having received our prestigious AskGamblers Certificate of Trust. Kakadu Casino will now join our group of elite Certified Casinos which we have carefully chosen thanks to their transparency!Kakadu Casino enters 2022 with the AskGamblers Certificate of Trust.We handpick our casinos to make sure we're only choosing the ones that we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry and Kakadu Casino has ticked all the boxes.Kakadu Casino Joins Our Trusted Casinos FamilyWe’ve had our eye on Kakadu Casino since they joined AskGamblers and we are pleased to say that this is a casino you can trust: they’re transparent, customer-oriented, and willing to solve any issues as soon as they can.An absolute highlight of Kakadu Casino's performance is that this casino has a clean complaints history at AskGamblers. In other words, since joining AskGamblers, the casino has not received a single complaint against them!Trustworthy and TransparentOur badge of trust will now be visible on their review page at AskGamblers and you’ll be able to see it on the casinos' website for complete peace of mind. Our certification can give you confidence and is proof of trustworthiness.Kakadu Casino also has an admirable CasinoRank score of 8.72, which is another reason why they were worthy of our certification. The casino also runs fair, secure, and honest operations and is fully licensed and regulated by a reputable licensing body for further peace of mind!Take a Look YourselfThey’re just some of the reasons why you should check out Kakadu Casino if you haven’t already. We’ve also teamed up with the casino and launched an exclusive tournament which gives you the chance to win a share of €8,000. To take part all you have to do is play your favourite online slots and they’re home to providers like Microgaming, Quickspin, and Red Tiger Gaming.If you’re a new member you can also check out our Kakadu Casino bonuses page before you get started. All that is left for us to say is congratulations to Kakadu and good luck to you!

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