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Page 2 – Player Reviews for JustBit Casino

JustBit Casino
Welcome Bonus

100% up to €250, 1st Deposit Bonus

Our Rating CasinoRank
5.7/10
CasinoRank
Player Rating 22 reviews
7.6/10
22 reviews
Complaint Response 18 complaints
2 days avg. 18 complaints

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Player Rating
7.6/10 ● 22 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide range of games and the excellent customer service, highlighting the fast withdrawals and good bonuses. Many reviews mention the fun experience and great communication, especially for VIP players.

Some players expressed a desire for a lower minimum deposit amount, suggesting ten bucks would be more accessible. Additionally, the high wagering requirements on certain bonuses were seen as challenging and frustrating.

Top Reviews From Our Players

When I joined this site, the verification process was not necessary for crypto users. I joined the site three years ago.
Two months ago, I entered some Tether on the site and then I was asked to verify my identity. I said I don’t want to continue playing on the site and please return my last deposit because you have changed the rules. My request was not processed for 1.5 months. Then I was told to send an official request in an email with the reason and I did. In response, they asked me for 14 days to process it. After 14 days, they continued to drag out the matter and immediately restricted my email so that I could not email support. They also closed my account. And when I opened the site page to talk to support live, they repeated the same words and after 19 days they also restricted my system so that I could not talk to support on the main page of the site.

On the X site or the old Twitter, I said in a comment why they behave so disrespectfully? Exactly with such words. They immediately requested to limit my X account.

Yes. If you have problem, they will treat you with such respect.

Dear miriyam8888, Thank you for taking the time to share your feedback with us. We would like to clarify that the KYC (Know Your Customer) procedure was requested due to a refund request initiated from your side. For security purposes and in line with our policies, such situations require us to verify the identity of the user involved. As stated in our Terms and Conditions under User’s account registration, p.14, Justbit reserves the right to conduct user identification procedures in specific cases. These may be initiated if there are strong grounds to believe there is a risk of fraud, money laundering, or any form of abuse, or in cases where a single user makes frequent and substantial withdrawals within a relatively short period of time. Your security is very important to us, and these measures are in place to ensure a safe and compliant environment for all our users. If you have any further questions or need assistance, please don’t hesitate to reach out.

user avatar
Inactive user
2/10

The casino left an unpleasant impression. The design of the site is made as if by a schoolboy. There are many unresolved complaints. There is no live chat, as stated. But, on the other hand, there is a Live bot that is of no use at all. It is not possible to contact the operator.

My acquaintance with this casino turned out to be very unpleasant. I registered, made a deposit, placed 2 sports bets, and requested the first withdrawal of funds. Half an hour later, I received an email asking me to pass verification, which I did. A day later, I wrote a letter saying that I had not received my money yet. I have not received an answer. Then, within two days, I wrote 2 more letters, and also did not receive a response. And today I couldn't log in to my account. The inscription read as follows: your account is blocked due to the fact that you entered the wrong password 5 times when logging in, contact the operator. I wrote a letter, and INSTANTLY!!! I received a reply: your account is blocked because registration from your country is prohibited. It turned out that you cannot register from my country. Yes, my fault is here, I haven't read the terms and conditions, but is everyone reading them?
I'm interested in something else here... The "personal information" column is always present on the website of any casino. After registration, each player can fill in all the information about himself, and it is always visible whether your country is on the list for registration or not. There is nowhere to enter your personal information in this casino. There is simply no such column for filling in personal information here. Does the casino mislead the players in this way?
I have been verified at this casino, as there is an official certificate. But then the casino blocks my account. Is the casino misleading the player again?
Well, purely humanly... Since it's not only my fault but also the casino's. They could at least offer to refund my $50 deposit. But that didn't happen either.
I would really like to hear someone's opinion on this issue. Perhaps even the opinion of Askgamblers.

Hello ramzes13, Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced and appreciate the opportunity to address them. Firstly, we do want to clarify that our Live Chat support is active and available for all players, and we’re committed to assisting with any concerns in real-time. If you ever need help, please feel free to reach out via our Live Chat—our support team is here and ready to assist you. We understand your frustrations regarding account verification, country restrictions, and communication delays, and we’ll use this feedback to work on improving our processes and communication. It’s essential to us that all players have a clear, smooth experience on our platform, so your insights are incredibly valuable. If you’d like us to look further into this specific case, please reach out to us directly via Live Chat or our email, and we’ll do our best to resolve any remaining issues. Thank you again for your feedback—it helps us grow and serve you better.

user avatar

Many games from different providers, bookmaker section with many sport games.
Rakeback, cashback, VIP-promotion, tournaments, missions, wheel and others bonuses.

This casino positions itself as a cryptocurrency casino without verifying the player’s identity, as indicated by the banner on the main page “NO KYC for crypto players”. However, according to the rules, the casino can request KYC at any time for any withdrawal, including when playing with cryptocurrencies.

I believed them and played with cryptocurrencies, but upon payment they demanded that I go through the KYC. If they had not lured me with an advertising banner, I would not have even registered because for me anonymity during the game is the most important thing! I am not going to provide documents, and my payment of $2200 is frozen.

In fact, Justbit is misleading new players by luring them in with false information. I regard these actions as fraudulent.

Dear VellDone, We regret any confusion caused by our advertising and understand your concerns regarding the KYC process. At JustBit, we strive to offer a seamless gaming experience for cryptocurrency players, and while we aim to minimize the need for KYC verification, there are instances where it may be necessary, particularly during withdrawal transactions. Please rest assured that our primary goal is to ensure the security and integrity of our platform, and the verification process is in place to protect both our players and our platform from fraudulent activities. We are committed to handling your information with the utmost care and confidentiality. We apologize for any inconvenience this may cause you, and we assure you that our customer support team is available to assist you every step of the way. Should you require any assistance or have any questions regarding the verification process, please do not hesitate to contact us. Wish you luck and wins, JustBit Casino

user avatar

I recently played at JustBit and absolutely loved the experience! The games are engaging and provide hours of entertainment. I especially enjoyed the variety of slots and table games like roulette and blackjack. The odds are fair and the payouts are prompt.
JustBit is definitely my new favorite casino! The overall gaming experience is top notch and the interface is easy to use. The support team was extremely helpful and answered all my questions professionally.
I can recommend JustBit to anyone looking for a top-notch online casino. Take advantage of the welcome bonus to start your adventure at JustBit - it's definitely worth it!
Good luck and have fun at JustBit!

Dear screammr, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you thoroughly enjoyed your time at JustBit and that our games provided you with hours of entertainment. We take pride in offering a wide variety of engaging slots and classic table games like roulette and blackjack, and we're thrilled to hear that you found the odds fair and the payouts prompt. Providing our players with a top-notch gaming experience is always our priority, and we're glad to hear that our interface was easy to navigate and that our support team was able to assist you professionally. We truly appreciate your recommendation and are thrilled to have you as a valued member of the JustBit community. Don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Wishing you the best of luck on your future adventures at JustBit! Warm regards, JustBit Casino

user avatar

Great Selection of games from many providers. Site is quite fast for me. The VIP staff are very responsive via email or chat. Games are fair. Verification and withdrawals were basically instant with funds appearing in my account the next day. have enjoyed my time there so far and will be back. I guess it's hard not to have fun when you are winning money.

I honestly haven’t had any kind of problems besides some of the games loading slow but I’m sure that’s not their fault other than that I’ve honestly had no problems.

Dear Kelseacrumpton, Thank you for sharing your positive feedback about your experience at our casino! We're thrilled to hear that you've enjoyed the selection of games from our various providers and that our site's speed has met your expectations. Our VIP staff takes great pride in providing responsive and helpful assistance, whether it's through email or chat. We're glad to hear that your verification and withdrawals were seamless, with funds appearing promptly in your account. We're delighted that you've had an enjoyable time with us so far and appreciate your understanding regarding any minor issues with game loading speed. Rest assured, we continuously strive to optimize our platform for the best possible gaming experience. Thank you for choosing us as your online casino destination, and we look forward to welcoming you back for more exciting gameplay! Best regards, JustBit Casino

user avatar

My overall opinion of JustBit is that it is a great online casino with great games and customer support that is available 24/7. Deposits and withdrawals are also fast, I like it a lot.
The greatest thing for me was that you don't need to verify your documents to make a withdrawal. I have tried a lot of different casinos in the past and this is one of the best I have come across.

Dear 3rahul_pol, We are very pleased and highly appreciate your opinion. Thank you for your feedback. Our specialists work to add more and more enjoyable and fun games. Wish you luck and wins, JustBit Casino

user avatar

The casino has a lot of different games to choose from, and it's easy to find what you're looking to play. They have a good selection of table games and a wide selection of slots machines as well.
The site is also really nice to look at. It has a very modern look and feel to it and it makes it easy to navigate to where you want to go to find the information you need.

Their customer service is top-notch as well. They are available to help you with whatever you need at any time of the day, so you'll never feel left out of the loop. Overall, the Rushmore Casino is a great place to play if you are looking for somewhere to go online. I highly recommend it!

Had an issue with a bonus, but got a great response back from customer support and it was resolved quickly and painlessly. Thank you for that!

So far this site is my favorite online casino.

Dear bartash14stop, We are delighted that you admire our style, especially the designers happy to know it as they are proud of their work. Don't forget to subscribe to our newsletters as there are even more bonuses waiting for you. Wish you luck and happy gambling, JustBit Casino

user avatar

I would recommend giving it a try and maybe getting something out of it. I think the website is easy to navigate. There are a lot of sections with different games and you can quickly find what you are looking for without difficulty. The site has a nice design and it is easy to get to where you want to go. I also like the games they have here. The graphics are awesome, the gameplay is smooth and I haven't had any issues with the site or gameplay. The customer service is great, and they have a wide variety of ewallets that are accepted.

I have been playing here for about 2 or 3 months and I have never cashed out. I usually receive some free chips every once in a while though, so that's nice.

Dear polshart1kurt, We appreciate your feedback. We are very pleased with your great trust. Let us suggest you subscribe to our secret Telegram channel to receive the latest news about JustBit Casino, participate in interactive activities and get special bonuses only for subscribers - https://t.me/JustBitio! Wish you luck and wins, JustBit Casino

user avatar

This is a pretty good casino, I like it a lot. A nice looking site, that has good navigation. Games are loading fast, there is a lot of it on different subjects, and everyone could find something that he likes. Withdrawals are also fast enough, I got mine in 15 minutes after requesting it. Support is really nice and polite, responding fast. Offering good bonuses on your first deposit, which was a big plus for me!

Had an issue with logging in, my account got blocked but I've contacted support, and they helped me to sort this out. Also, some providers are restricted in my country, but still, there are a large amount of games you can play so it doesn't really matter to me.

Dear moris44bod, Thank you for sharing your experience with us. Our specialists are working to add more games and providers and we will be happy to provide you with new amazing games. Your profile was blocked due to security reasons but be sure that our Support will be more than happy to help you get access to it back as well as answer any of your questions 24/7. Wish you luck and happy gambling, JustBit Casino

user avatar

I am kind of new to crypto casinos, so I needed a very detailed explanation of how everything works here. Customer support was extremely patient and answered all my questions in detail. So my first experience with them was pleasant, except for one issue with the winning bet, which was fixed and the winnings got credited. recently withdrew my first win in BTC! I got lucky in this casino.

There was an issue with the bet and winnings got not credited, but I submitted a tech ticket and support helped me with my winnings. I had to wait a bit, but still, it was good and I got the help I needed. Live chat works much faster, than emails.

Dear KKKARENTHIRTINITY, We appreciate the opinion you have formed from your gaming experience, and we hope you will enjoy staying with us. Our support team is doing its best to make each player's gaming cozy and pleasant. Sometimes, we face technical issues with crediting winnings, but we always try to solve them as soon as possible. Thus, we are grateful for the patience and time you wasted waiting for a solution. Wish you luck and wins, JustBit Casino

user avatar

Nice looking casino with a nice bonus system. I prefer the cash back with the real money because I have no luck with the bonus with wager requirements. There were added CSC that is better for me right now

There was some problem with the game, but when I contacted the support in the live chat problem was solved. the problem was never repeated but I wish that the problem did not even exist.

Dear BENBROCK, Thanks for your feedback. We are happy to know you are experiencing enjoyable impressions playing with JustBit. Sometimes we suggest secret promotions on our Telegram channel. Thus, you can subscribe if you want to receive the latest news about JustBit Casino, participate in interactive activities and get special bonuses only for subscribers - https://t.me/JustBitio! Unfortunately, sometimes there are troubles with games, providers' servers, and other types of errors. Our support team is always ready to help you with that! Wish you luck and happy gambling, JustBit Casino

user avatar

Decent lookin casino and design.
Fast loading and decent choice of games offered.
Support response is quick and polite but useless, as they seem uncapable to do anything.

Well the fast loading is the only positive thing I can say about it.
Most of the games ( Play'n GO , Netent ) simply don't load with an error message can't load the game. Contacted support on every single occasion and I got no support whatsoever.
I deposit ETH and was lucky to do big win.
Tried to withdraw but their withdraw system seems no able to process it and been like that for the past 4 days.
Every time I contact the support they respond but do nothing about it.

Overall - I would not play with them.

Hello Angelinaman, Often, some providers set limitations for their games in different regions. Unfortunately, we are not able to influence it, but we recommend you play the games that are available for the region you are in. Let us figure out the circumstances of your case, please. May I ask you to share your email so we could contact you back and clarify the situation? Thank you in advance, JustBit Casino

user avatar

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