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Joya Casino is closed, please try these instead:

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Joya Casino

Player Rating 219 reviews
9.2/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

AskGamblers Quick Overview

Editor's View

Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.

What we like
  • 24/7 live chat
  • Low deposit options
  • VIP program
What we don’t like
  • Poor choice of responsible gambling tools
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Joya Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://joya.casino/
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Japanese, Arabic, Turkish, Chinese, Polish, Finnish, Danish, Norwegian
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino

General Information About Joya Casino

Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.

You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.

Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.

StallCation

Complaints

Read the complaints other players have left for Joya Casino. Learn more about complaints.

Show all complaints
Joya Casino - Bonus round funds disappeared
I was playing Floating Dragons Megaways on the 23rd of April and received a bonus round. I won $6297.60 and took screenshots as I'm in the habit of doing when I win a large amount. This time, however, the winning amount didn't move into my account balance, and that's a first to ever happen in many years of online gambling. The money simply disappeared.

After waiting two weeks for resolution while being told repeatedly that it's in the hands of the game provider, I finally received an email this morning stating "We acknowledge receipt of your complaint regarding the display of winnings during gameplay on Joya.Casino. As per our Terms and Conditions (T&C) outlined in section 18.3.6 "If any of the casino games, that are hosted on Joya.Casino, don't show winnings, losses and/or bets on live feed within 3 seconds as the change occurs, Joya.Casino is not in obligation to pay winnings to users with the mentioned issues."

I of course question how this can be correct, fair, or even legal. I also question if the casino in fact even contacted the game provider due to the week long debacle I endured to be paid my previous withdrawal. I started the withdrawal process on the 19th of April and only finally received my funds 10 days later after providing them proof in the form of an email from the payment provider no withdrawal had ever been received. They finally sent the money via a different method a couple of days later.

I've had bonuses freeze and then correct themselves upon a reboot, and I've had to wait a couple of days for a payment provider to check game play for the purpose of a withdrawal after winning a large amount. I've never encountered having a big exciting win only to have the money actually never make it to my balance and a casino say "oh well" two weeks later, and just not receive the money.

This can't be right. Please help.
staus Resolved
$6290.6

Complaint Statistics

Resolved 3
Avg. Amount $ 2,801
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 219 reviews

Top reviews from our players

Service, Games, Selection are good!! Bonus is also good. The clear page structure. No problem to test this casino. Payment methods are also OK...... :-)

There are good games and everything works very good. They got good and friendly support and very good promotions. It's fun to play there and I like it.

I hope the bonus for the review can I claim, most Boni are not available for me and I don't know why, but I hope it works this time. But sometimes it works.

Very good site and a lot of great bonuses, the multiple choices of games and a good site overall. The site works great and the live support always helps.

I really enjoy playing at Joya, they have bonuses and free spin emails. They have a good variety of games and fast withdrawals. Their getting verified bonus is super easy and I don't have any difficulty navigating my way through their site. Definitely recommend this casino.

Nothing at this point. I have yet to find anything that I dislike about Joya casino. If I had to pick one thing it would be that the page can take a while to log into, that's about it for this point in time.

Good range of providers, quick connection, prompt live chat support. Quality games and good layout overall an 8 out of 10 from me. Would like some more live tables.

Joya casino is fun, friendly and easy to use with a huge variety of games to choose from... and the support is fast and efficient if ever you need them... great site to play on. Recommend!

I think this casino has a good variety of games, I think that a 24-hour chat is always something appreciate and they have plenty of offers like free spins or a % in deposits.

Really, there isn't too much to say, maybe the minimum withdrawal should be 30€ or 40€ which is something that some people do not like, but for me it's not só important because usually I like to withdraw minimum 50€.

I can confidently confirm my maximum rating at Joya casino. I've had an account for a short time, but I'm very positively surprised. 24/7 live chat support, They respond very quickly, a large amount of providers and games. And a wide range of deposits and withdrawals.

So far, I haven't noticed anything that I could assess negatively. Everything I've met is for positive feedback. So I don't have a minus rating, great casino.

So far I like this casino. It's easy to navigate around and check it all out. I like the selection of slots. Lots of the latest games too. I haven't won anything "yet" but I'm sure the process will be easy from what I've read. Overall, I give Joya a thumbs up 👍

Very good casino, various types of slot machines and more, many promotions and bonuses, also without deposit, I highly recommend it to everyone who likes to have fun.

Joya Casino News

Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.

You Can Claim Your Next AG Coin at Joya Casino
Promotion You Can Claim Your Next AG Coin at Joya Casino

It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!

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