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Jackpot Star Casino

5.4
CasinoRank
6
Player rating 1 review
Complaint response 22 hours avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat available
  • Several Responsible Gambling tools included
  • Helpful FAQ section
What we don’t like
  • Live chat doesn’t work 24/7
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, Portuguese, Finnish

Established

2020

Licences

Malta Gaming Authority, UK Gambling Commission

Affiliate Program

EGO

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Neteller, Paysafecard, Payz, Skrill, Trustly, EPS, MuchBetter, AstroPay Card, Apple Pay, Siru Mobile, Euteller, Jeton, Bank Wire Transfer

Currencies

British pounds sterling, Euros, US dollars, Swiss francs, Australian dollars, Canadian dollars, Danish krone, Swedish kronor, Norwegian kroner, South African Rand, Russian rubles

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Skrill, Neteller, Trustly, Paysafe Card, Payz, MuchBetter, Apple Pay

Withdrawal Times

EWallets: 0-72 hours
Bank Transfers: 2-7 days
Cheques: Not offered
Card Payments: 2-7 days
Pending Time: 0-24 hours

Withdrawal Limit

EUR 5,000 per transaction, EUR 10,000 per month

Software

Amusnet (Former EGT Interactive), Big Time Gaming, Elk Studios, Eyecon, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Red Rake Gaming, Red Tiger Gaming, Relax Gaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Editor’s View

Jackpot Star Casino is a well-equipped casino site featuring all the biggest slot hits, a variety of payment options, exciting promotions, and a nice set of Responsible Gambling tools, all of which are good reasons for us to recommend the casino to you. Additionally, it’s licensed by a reputable gaming authority which is always a plus, as well.

General Information about Jackpot Star Casino

Jackpot Star Casino is an online casino licensed by the Malta Gaming Authority, one of the most respected regulatory bodies in the industry. 

To learn more about Jackpot Star Casino all you need to do is continue reading our expertly written casino review and peruse the casino detail sections, too.

Payment Information and Options at Jackpot Star Casino

Depending on the payment method used, withdrawing your money at Jackpot Star Casino will take a certain amount of time. For example, if you use a bank wire transfer, it may take between 2 and 7 business days for your funds to be credited to you. The same holds true for withdrawing funds using credit or debit cards, such as Visa or Maestro, whereas withdrawing using e-wallets like Skrill or Neteller will be processed the same day.

Unless stated otherwise in the casino’s specific promotions, the minimum deposit amount is €10, or a currency equivalent, and the minimum withdrawal amount is €20.

What’s more, the maximum cashout amount every 30 days is €10,000 and the maximum withdrawal amount per transaction is €5,000.

Customer Support at Jackpot Star Casino

Players can contact the Jackpot Star Casino customer support via email and live chat. However, be advised that you won’t be able to reach the agents around the clock through live chat; the live chat working hours are between 6am and midnight

Still, you can always turn to the very detailed FAQ section and check whether your question has already been answered.

Games at Jackpot Star Casino

The casino games at Jackpot Star Casino are powered by some of the biggest names in the iGaming industry, from Pragmatic Play and NetEnt to Evolution Gaming, Games Global, and Big Time Gaming.

No matter if you’re looking for online slots or live casino games, Jackpot Star Casino has it all. What’s more, the games section is very user-friendly and you can find games according to your preferences, such as volatility level, slot themes, number of paylines, etc.

Jackpot Star Casino's Commitment to Responsible Gambling

Jackpot Star Casino has several Responsible Gambling tools implemented on their website. You can ask to:

  • Cool off for 24 hours, 48 hours or a week
  • Be temporarily suspended for 30 days, 60 days, or 90 days
  • Be self-excluded for an indefinite period of time 

Additionally, there is a time limit control option, game status reminder, and you can do a self-assessment in the casino’s Responsible Gambling section.

Final Verdict on Jackpot Star Casino

Jackpot Star Casino is, in our opinion, a casino site worth your time. Whether you wish to play slot games or table games, the casino has it all. It’s dedicated to Responsible Gambling, which is good to know before opening an account, and you can reach the customer support via live chat between 6am and 12am.

Lastly, the casino has a nice welcome bonus for their first time depositors and it features slot tournaments and special Prize Twister promotions where you can win Free Spins and other exciting prizes.

Player Reviews

6
1 review
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Player rating
ssaedal12
January 7, 2022
6

I commend Masked Singer Games Casino for its solid background and library despite being established recently in 2020. It is both licensed and regulated by the UKGC (UK Gambling Commission) and MGA (Malta Gaming Authority), which means that they are credible.

However, there is also a drawback with Masked Singer Games being a relatively new online casino. They may have a plethora of games to offer but they are not (hopefully not yet) quite generous with their bonuses, especially their welcome bonus. When making the first deposit, they will only give ONE free spin on their exclusive game.

Welcome Bonus

Jackpot Star Casino: 100 Bonus Spins

First Deposit Only. Game: 777Strike, Spin Value: €0.10, Max Free Spins: 100. Free Spins will not trigger the jackpot, and do not contribute to the jackpot value. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min €0.10) of the free spin winnings amount or €5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonuses do not prevent withdrawing deposit balance.Bonus Policy applies. Full Terms apply.

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Jackpot Star Casino Complaints

  • resolved

    1 of 1

  • avg response

    22 hours

  • avg complaint life

    19 hours

  • avg amount

    624 USD