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Awarded

iWild Casino

Item: iWild Casino
Rating: 6.9
Author: Sharon D.

Our Rating CasinoRank

6.9/10

CasinoRank

Player Rating 704 reviews

8.9/10

704 reviews

Complaint Response 57 complaints

2 days avg. 57 complaints

AskGamblers Quick Overview

Editor's View

Whether you're a crypto player, a live casino enthusiast, or any other type of player, iWild Casino is designed to make you feel at home. With its vast 8,000+ games catalogue, diverse payment options, and responsive customer support, iWild Casino caters to your unique gaming preferences, impressing at every turn.

Sharon D.

What we like

Fast withdrawals
Home to more than 50 providers
24/7 live chat

What we don’t like

Low withdrawal limits
Poor responsible gambling commitment

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

iWild Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://iwildcasino.com

Established

2021

Licences

Curacao Gaming Control Board

Company

Goodwin N.V.

Affiliate Program

iWild Partners

Languages

English, Romanian, Portuguese, Spanish, Hungarian, German, French, Norwegian, Finnish, Swedish, Italian, Bulgarian, Slovak, Slovenian, Croatian, Greek, Serbian, Japanese, Indonesian, Danish, Dutch, Polish, Czech, Latvian

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

General Information About iWild Casino

iWild Casino is an online casino ranked highly among AskGamblers players. There are hundreds of real player reviews, so if you want hands-on experience, we suggest you read these and our expert review below.

The site supports 24 languages, which is pretty impressive. The casino has maintained a strong reputation in the industry. This is evident at the foot of their casino, which is home to various accreditations and certifications. The casino also won Best New Casino in the AskGamblers 2021 awards. We’re confident that you’re picking a grand casino to try.

However, as with any new casino sites you try, it’s essential to know all the facts before jumping into anything. So, take a look at the rest of our review.

Deposit Methods

Visa, MasterCard, Rapid Transfer, Paysafecard, MiFinity, Skrill, Neteller, Bank Wire Transfer, Tether, Dogecoin, TRON, Bitcoin, Ethereum, Litecoin, CashtoCode, Neosurf, N26, Revolut, Binance, AstroPay Card, eZeeWallet, Google Pay, BLIK, Jeton

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, MiFinity, Skrill, Neteller, Tether, Bitcoin, Dogecoin, Litecoin, Ethereum, TRON, Rapid Transfer, eZeeWallet, Jeton

Withdrawal Fees

Withdrawal Limit

USD 1,000 per day

Currencies

Euros, Bitcoin, Ethereum, Tether, Dogecoin, TRON, Litecoin, Czech Republic korunas, British pounds sterling, Danish krone, Bulgarian leva, South African Rand, UAE dirhams, Peruvian nuevos soles, Indian rupees

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 1-7 days
Card Payments 1-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at iWild Casino

Whether you are a crypto player or still prefer the traditional payment methods, many of them are supported at iWild Casino. We have listed the payment methods above and which ones support withdrawals.

The minimum deposit required is €20, and the payment processor sets maximum limits. Unfortunately, there is no payment page for unregistered users but depositing information is available when you open the cashier.

The financial department processes all withdrawal requests within 24 hours after the successful identity and account verification every day from 9.00-18.00 (GMT+3).

If you have been asked to send in identification documents, do this as soon as possible to help speed up the process. Documents musat be emailed to the casino.

There is a limit of 3 simultaneous withdrawal requests. Once you reach this limit, you will need to wait for the withdrawals to be approved before submitting a new one. Withdrawals are capped at $1000 per day, and there are no other restrictions on the casino's side.

Game Providers

Play'n GO, Pragmatic Play, Nolimit City, Relax Gaming, Push Gaming, Evoplay, NetEnt, Games Global, Playson, Thunderkick, Booongo Gaming, Big Time Gaming, Yggdrasil Gaming, Elk Studios, Quickspin, 1x2Games, Apollo Games, Asia Gaming, August Gaming, BF Games, BetGames, Betsoft, Blueprint Gaming, Booming Games, Concept Gaming, Merkur Gaming, Amusnet (Former EGT Interactive), Evolution Gaming, Ezugi, Fugaso, GameArt, Habanero, High5Games, Igrosoft, Iron Dog Studios, iSoftBet, Leander Games, Leap, LuckyStreak, Mascot Gaming, PariPlay, Patagonia Entertainment, Pocket Games Soft, Platipus Gaming, Playtech, Red Tiger Gaming, ReelPlay, SA Gaming, Spinmatic Entertainment, Spigo, Spinomenal, Tom Horn Gaming, VIVO Gaming, Wazdan, XPro Gaming, Slammer Studios, Spribe, Hacksaw Gaming, 3 Oaks Gaming, Amatic Industries, GameBeat, Mancala Gaming, Platin Gaming, Belatra, CT Interactive, Endorphina, Ho Gaming, KA Gaming, NetGame, OneTouch Games, Wizard Games, Red Rake Gaming, Stakelogic, Gamzix, BGaming, Swintt, Octoplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Games at iWild Casino

The casino is home to more than 50 gaming providers. There are more games here than anyone needs, including online slot games, new slots and progressive slots. You can also browse our welcome bonuses if you are a new player trying the casino for the first time.

There are table games, online poker, and live casino games. There are enough games to keep you entertained, and the games lobby is player-friendly. You can jump to your favourite game categories and quickly pinpoint your favourite games.

You can browse by collection for starters, including Megaways, Buy Feature, Pays Both Ways and Wilds. You can also select your favourite gaming providers to view only their games or use the search engine. There are multiple ways to find the game you are looking for and save time.

If live casino games appeal to you, you will be satisfied. There are many to choose from, including games from world-class live providers.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

iWild Casino's Commitment to Responsible Gambling

Unfortunately, the casino let us down when it comes to responsible gambling. We were disappointed that they do not offer any responsible gambling tools except the self-exclusion tool. To self-exclude, simply head to your Account Settings and follow the steps there.

You can also ask for a cooling-off period by contacting the casino, which will carry out the request. This tool is useful if you need time to think about things.

We hope to see the casino improve its use of responsible gambling tools in the future.

This exquisite site, licenced by Curacao, will float your boat, whichever type of player you are.

Looking ahead, we see great potential for iWild Casino to further enhance its services. We hope to see a stronger focus on responsible gambling and the introduction of a broader set of tools to elevate the player experience further.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at iWild Casino

Regarding customer support, you’ll never have to worry about not being able to get help. The casino has a live chat feature which is open daily so that you can chat with someone 24/7.

Customer support agents are friendly and professional and reply promptly. They aim to reply within 10 seconds. However, it could be longer during busy periods. When you launch the live chat box, you can select which language you need.

You can contact the financial or customer service department by email if you need further assistance. Phone support is also available, and they have an estimated wait time of 45 minutes. We recommend using the live chat service as your quickest and most convenient option.

Unfortunately, we could not locate an FAQ page, but we hope to have answered most popular questions in our casino review.

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Complaints

Read the complaints other players have left for iWild Casino. Learn more about complaints.

Show all complaints

Submit complaint

iWild Casino - Missing funds from my account iwild casino

My funds suddenly disappeared from their website. 788 usdt (689 eur)

Website is iwildcasino. I have contacted their customer support and no one seems to care or to be helpful.

4 days have already passed. Apart from the chat I have also emailed them to their support department as mentioned in the last screenshot I have attached. I have received no answer.

Resolved

$788

iWild Casino - Sudden Account review

I have previously made successful withdrawals from my iWild Casino account without any restrictions.

Since 26 November, all withdrawal attempts have been blocked. After playing and winning, I am unable to withdraw my funds. Instead, I received the following message from the casino:

“Your gaming session has been forwarded to the provider for checking. During this process, all withdrawal requests will be temporarily paused. The review typically takes up to 14 days, although it may occasionally take longer.”

The stated 14-day review period has been exceeded, yet no outcome, explanation, or updated timeframe has been provided.

When contacting customer support, I receive only generic responses stating that the matter is “under review” or “handled by the provider,” without any substantive information or confirmation of progress.

At this stage:

Withdrawals that previously functioned normally are fully restricted

The review period has exceeded the casino’s stated timeframe

No clear reason or resolution date has been communicated

I am submitting this complaint through AskGamblers to request assistance in obtaining:

A clear and specific explanation for the ongoing withdrawal restriction

Confirmation of the current status of the review

A definitive and reasonable timeframe for completion of the review and release of withdrawals

I respectfully request that this matter be resolved in accordance with fair gaming practices

Rejected

$3078.7

iWild Casino - Veryfication taking forever

Hello, I submitted my documents at the beginning of November. They also asked for a photo with my ID in front of a casino. I sent the photo on November 18th. A few days later, I contacted them, but I didn't receive a response until I asked them to contact me via the chat on the website. I received a reply that they had my documents and were in the process of verifying them. On December 9th, I sent a request for verification, and I haven't received a response since. I would like to request contact with them to complete the verification process. I hope to recover approximately 1,000 euros of winnings from this account. I am asking for your help.

Resolved

€1000

iWild Casino - Delay in withdrawal processing

Hello,

I am submitting this complaint regarding delayed withdrawals at iWild Casino.

My account has been fully verified. All requested KYC documents were submitted and approved, and I received written confirmation from the casino that no additional documents are required.

On December 9, I requested a withdrawal of 500 EUR. According to iWild Casino’s website, withdrawals are processed within 24–72 hours. This timeframe has now passed, but the withdrawal is still marked as “Processing” and no payment has been received.

My total account balance is approximately 3,609.50 EUR. However, iWild Casino applies strict withdrawal limits per transaction/day, which prevents me from withdrawing my full balance at once. For this reason, this complaint concerns the full outstanding balance, not only the currently pending 500 EUR.

I have contacted live chat multiple times. Each time I was informed that the issue was “escalated” to the relevant department, but no clear timeline or resolution has been provided.

A bonus was selected during one of the deposits; however, no bonus funds were used. According to the casino’s own rules, bonus funds cannot be used while a real money balance is available. All gameplay was conducted using real funds only.

I kindly ask for assistance in receiving my full balance without further delays.

Thank you.

Resolved

€3609.5

iWild Casino - I can't get my withdrawal

Hello. I want to file a complaint against the casino. I played at the casino with my own money and did not use any casino bonuses.I played and won 1300 euros, after which I wanted to withdraw them, I placed a withdrawal request, but it was cancelled and I asked for verification.I sent all the documents they asked for and waited. They didn't like my selfie, so I sent it again, after which I waited 2 weeks for them to approve it. I passed it and immediately placed the money for withdrawal.They cancelled it again and started some kind of provider check, which began on November 17, 2025, and is still ongoing. Overall, I've been waiting for my money for over 40 days. But now another problem has arisen: I haven't been able to access their website for two days now.I beg you to help me. I want to get my money back and warn people that this casino is a scam.

Resolved

€1300

iWild Casino - Not doing my verification so they can delay my pay out

I have been trying to complete verification for over a month and they’re always come up with something. I have taken selfies with my IDs in my hand and the website behind me on the screen and all sort of other things but still no luck. I attached all the email trail as approved that I have been trying everything.

Resolved

iWild Casino - Delayed withdrawal for 50 days

My first withdrawal request was made on October 1st, 2025.

On October 2nd, 2025, I received an email requesting another KYC verification.

This verification process took until October 23rd, 2025.

On October 24th,2025, I submitted a second withdrawal request, which was rejected on the grounds that the providers needed to review the games.

This review is still ongoing.

Apparently, customer support cannot help, as this process can only be initiated by the provider.

I played without a bonus, and the current withdrawal amount is €1175.

Resolved

€1175

iWild Casino - Kyc verification taking weeks

I won around 300 euro on the 25th of October. A couple of days after this I was requested to provide ID with face in front of their website, bank confirmation and ID. None of this is required under Curacao license however I complied and sent everything. They then got back to me and asked for another document, a utility bill. I've sent 3 different ones not including the bank statement I already sent, and now I'm still waiting for a response. I've attached the emails I've sent they're basically ignoring me now I feel like I'm being scammed.

Resolved

€300

iWild Casino - Impossible verify KYC

The KYC team at this casino has not responded to the documents I sent via email for 2 months because this is the only verification option at this casino. Despite contacting them several times via email and live chat, I have not received any response for 2 months. I have $270 to withdraw and I don't think there is any chance of withdrawing it.

Resolved

$270

iWild Casino - Delayed withdrawal and verification for 11 days

There were no problems when I started depositing, and I insisted on verifying my account before it was needed because I wanted fast withdrawals when needed. But they calmed me that everything is alright, verification is random, and may not be needed. The KYC department decides.

So on my third deposit, I deposited 30euro for a 100% deposit, 30x wager, and 10 times max withdrawal. I did not receive the bonus, asked the support, and they credited it with 60x times wager requirements.

I reached the requirements and received the maximum bonus of 345 USDT.

The support helped me navigate how I should withdraw CRYPTO. I did a withdrawal, and the waiting began. For

For 4 days, my withdrawal was pending. After that, a verification of my ID was requested.

I gave them on the same day, and still no response from that mysterious KYC department. The regular support does not know when it is going to be ready. When I ask, I have received various answers from 1-2 hours to 72 hours to 5 working days.

Today was the 8th day since I want to withdraw, and I dont think this is normal, so I ask for your help. Even if you do not help me, make sure other people know and think twice before depositing in Iwild Casino..

Resolved

$345

Complaint Statistics

Resolved 51

Avg. Amount $ 3,296

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.9/10 ● 704 reviews

Top reviews from our players

Zkiwalf

3 years ago

10/10

Very nice and fast casino
Very nice and fast casino! Have a lot of my favourite games :) a lot of deposit methods! Interesting promotions, I really recommend it. 😉

raffraff

3 years ago

9/10

Anyone looking to play RNG versions of classic casino card and table games will be delighted with the selection of this Casino. Online casino has excellent credentials in regard to fair play.

it isn't possible for me to find something Bad at the moment I had lot of fun while playing here, just the Design of the menu is at the first time something special.

ruda1002

3 years ago

10/10

Friendly interface for mobile devices. Easy account registration and verification. A wide selection of games and tournaments. Professional live chat service. Fast withdrawals and deposits. I definitely recommend the huge amount of bonuses and promotions.

piotrogo25

3 years ago

10/10

Excellent customer support and representatives who are very knowledgeable, patient and friendly, good welcome bonuses. Beautiful interface, a very wide selection of games from various providers. Nice Casino!

wieslawo911

3 years ago

10/10

I can recommend the casino one hundred percent, a large selection of games, a transparent website with quick access to each tab contact with live chat hassle-free cool bonuses and a large selection of games the most necessary deposit methods it will definitely be a casino that I will be recommending to my friends.

Urban017

3 years ago

10/10

Not being convinced about the casino my mind changed very quickly. A solid casino, a lot of different slots, the look and service of the site at a high level. It's nice to use the website. Quick contact with live chat. I recommend highly

Madzialena11

3 years ago

9/10

No disadvantages of this casino, although they could add lc in Polish and the website of the casino so that it could be in Polish.

10/10

10/10

I recommend a great casino. Lots of slot machines to choose from. The website is clear and uncomplicated. There are many ways to deposit and withdraw. During cool evenings, the possibility of big wins to warm up.

aleksalight

3 years ago

10/10

I have registered at the newest Casino iWild. There are a lot of providers and great quantity of different slots. Each guest of casino will find special game that he needs for all taste. You can use different payment methods, including criptos and electronic wallets. Casino iWild provides for new players good bonus for first deposit and another interesting bonuses. Chat with support is working for users to help in any questions.