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Gama Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 53 reviews
9.4/10
53 reviews
Complaint Response 3 complaints
2 days avg. 3 complaints

Gama Casino: My Expert Opinion

Overall, the casino was welcoming and we were able to navigate around the site with ease. Menus were also easy to find and use. The gaming lobby lacks filtering options. However, you can list gaming providers so you’ll be able to see which ones are available in your country, creating an overall great user experience. 

What we like
  • No withdrawal fees
  • 24/7 live chat
  • Home to industry leading game studios
What we don’t like
  • Low withdrawal limits for new players
  • 72 hour withdrawals for amounts over 1,000 EUR
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gama Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Kazakh, Finnish, Norwegian, Turkish, Portuguese, Spanish, Azerbaijani, Uzbek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Gama Casino

Gama Casino is an online casino that offers a fully licensed and regulated online environment. The casino supports multiple languages which can be selected using the left hand side menu. 

You can log in or register directly through your web browsers or if you prefer mobile casinos, you can switch to the latest smartphones and tablets. 

We have tried and tested the casino and reported back in our online casino review so you can get the facts before you play. You can also check this page for Gama player reviews, or write your own. 

Payment Information and Options at Gama Casino

The casino supports a variety of payment methods and aims to process withdrawals as quickly as possible. Security measures are followed which means you must send identification documents and verify your account. 

The amount you can withdraw depends on your status. If you’re a new player you can only withdraw 185 EUR per day, but this increases when you remain an active member. 

You will be rated either a Player, Regular or Pro and the amount you can withdraw per day, week and month depends on those statues, which we have listed above. Per day and individual limits can also be discussed with the casino.

Withdrawals are processed every day, including weekends and they are processed on a first come first serve basis within 24 hours. If the withdrawal exceeds 1000 EUR it can take up to 72 hours and there are no fees. 

Customer Support at Gama Casino

If you need help and assistance with anything, you can contact the casino using the live chat feature which is available in English or Russian. Initially you will be greeted with a chatbot who can assist with some of the casinos most asked questions, including bonuses, verification and technical support. 

However, you can also connect to a live chat agent at any time. You will either join a queue or transfer immediately, depending on how busy they are. We tested live chat and did not experience any waiting times. The agent was friendly and responsive, and live chat is open 24/7.

If live chat cannot help or you need further support, you can email the casino. If you visit the support section of the site you can also use the online contact form and the casino aims to reply within 24 hours. 

Games at Gama Casino

There is a good selection of casino games and you can choose from more than 30 gaming providers, including well-known industry names. Providers can be listed in the games lobby so you can select your favourites individually, or simultaneously. 

You can enjoy the latest online slots, casino table games and instant games. If slots are your thing the casino also has the latest Bonus Buy titles so you can buy your way into the bonus rounds. If you enjoy chasing a dream, there’s also a selection of progressive jackpot slots. 

Filtering options are limited though. Other than being able to list by gaming providers, the only other option to find games quicker is the search engine. 

If you prefer the thrill of a live casino, there are plenty of games to choose from. You can enjoy games from Evolution Gaming and Pragmatic Play Live and for some games you can see the minimum and maximum betting limits from the main games lobby. 

Gama Casinos Commitment to Responsible Gambling

The casino has a responsible gambling policy in place but there is limited information available on the site. 

We have listed which tools you can use in our Responsible Gambling tab above. Loss limits allow you to set the maximum loss limit for selected periods. You can change the losses to become more restrictive at any time but they take 48 hours if you want them to become less restrictive. To self exclude you must email customer support. 

StallCation

Complaints

Read the complaints other players have left for Gama Casino. Learn more about complaints.

Show all complaints
Refund denial

My name < first name removed >. Based in republic of Belarus. I am writing to formally complain about Gama Casino, operating under your jurisdiction.


Facts of the case:


1. On 04.03.2026, I made a deposit of 48.162033 TRX (cryptocurrency) to my Gama Casino account.

Transaction Hash: d982e2078b08884bf02e29661077de1ae572acf31ac0577d2fab4b8342d70cde.

2. Immediately after the deposit, I was unable to access the service (slot games). The website displayed an error: "wrong currency". This error persists to this day (13.03.2026).

3. I contacted customer support on the same day (04.03). They promised a fix within 24 hours. I contacted them again on 05.03, 06.03, 09.03, and 13.03. Each time, I received the same: "Wait, it's a regional issue, the technical department is working on it."

4. Starting from 05.03, I stopped asking them to fix the game. I explicitly asked them to return my deposit, because the service is not being provided. Support ignored these requests.

5. On 13.03.2026, after I directly asked why they refuse to return my money, the support agent forcibly closed the chat without answering my question and without resolving the issue (screenshots attached).

6. According to Gama Casino's own Terms and Conditions (clause 27.5) , which I have attached:

"If you do not receive a response from us to your complaint or notification, or if, in your opinion, the problem has not yet been resolved, you can file a complaint with the licensing and supervision organization by contacting [email protected]."


I am following this instruction.


My demand:

I demand the immediate return of my full deposit (48.162033 TRX) to the original wallet address: TZFPYUxpnMcfxGanyCmCDxXQj9aQi1C8v6


Attachments:


1. Screenshot of the "wrong currency" error.

2. Screenshots of the entire chat history with support (including the forcibly closed chat).

3. Screenshot of clause 27.5 from the casino's rules, showing the complaint email.


I await your intervention to resolve this matter.

Status solved Resolved
$14
Gama Casino ignored self exclusion request
Dear AskGamblers team,

I would like to file a complaint against Gama Casino (operated by Fun Fusion N.V., license case OGL/2024/750/0202).

Timeline of events:

14 January 2026 – I contacted Gama Casino support and explicitly asked to block my account, stating that gambling was causing me moral suffering and that I could not control my actions. This was a clear request for self-exclusion due to gambling harm.

21 January 2026 – A support agent confirmed that my account would be blocked within 48 hours. I specified the period – 3 years. The block never happened. My account remained active.

2 February 2026 – Another manager (Vladimir) contacted me with bonuses and an offer to install an app, even though I had already requested a block. When asked for the reason, I explicitly replied: “ludomania” (gambling addiction).

3 March 2026 – I logged in again, deposited, and lost 1919.22 BYN (approximately 665 USD). The deposit was made on a date when my account should have already been blocked for over a month.

3 March 2026 – After the loss, I contacted support again, demanding a block and a refund. Only then did the casino immediately block my account – but refused to refund the money, citing “project rules.”

Important: I never asked to cancel the self-exclusion. I simply was never blocked in time.

In private communication, the casino still refuses to provide the exact blocking date and avoids answering whether I had access after my two requests (January and February).

Their own rules were violated:
— Their Responsible Gaming Policy states: self-exclusion requests must be processed within 24 hours. In reality, the block happened only after one and a half months, after my third request, and after I had already lost money.
— Their policy prohibits offering bonuses to players showing signs of problem gambling. In February, knowing about my block request, they offered me bonuses and an app.
— Their policy states that a player who explicitly mentions moral suffering and ludomania must be protected. This was ignored in both January and February.
— Their own employee gave a written promise to block within 48 hours. That promise was broken.

Attached screenshots:

1. Screenshot 1 – My request to block the account on 14 January 2026, mentioning moral suffering.
2. Screenshot 2 – Casino's response on 21 January 2026: promise to block within 48 hours, 3-year period confirmed.
3. Screenshot 3 – Conversation with manager Vladimir on 2 February 2026: he offers bonuses, I remind about blocking and explicitly state “ludomania”.
4. Screenshot 4 – Deposit history showing the loss of 1919.22 BYN on 3 March 2026.
5. Screenshot 5 – Casino's final response: account blocked after my third request, but refund refused.
6. Screenshot 6 – Their own Responsible Gaming Policy: 24-hour deadline for self-exclusion.

My requests:
1. Full refund of 1919.22 BYN (≈ 665 USD) – the amount lost after the promised block deadline.
2. Confirmation that my account ([email protected]) is permanently blocked with no possibility of reopening.
3. Acknowledgment that the casino violated its own self-exclusion procedure.

Thank you for your help.
Status solved Resolved
$665

Gama Casino Complaint Stats

Resolved 3 / 3
Avg. Amount $226
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player Rating
9.4/10 53 reviews

Top reviews from our players

I'm thrilled to share my outstanding experience with Gama Casino here on AskGamblers! From the moment I joined, it's been a remarkable journey. The game selection is simply fantastic, offering a wide variety of slots, table games, and live dealer options. The quality of graphics and gameplay is top-notch, immersing you in the world of feline-themed excitement. But what truly sets Gama Casino apart is its commitment to player satisfaction. The payouts are not only quick but also hassle-free. I've had some delightful wins here, and the thrill of it all keeps me coming back for more. The customer support team is exceptional – responsive, helpful, and knowledgeable. They've been instrumental in making my experience enjoyable and seamless.

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

The welcome bonuses in Gama Casino is great. It's why I tried it in the first place and it served well to show me around the website. That is a €650 well spent. I'd love it if that kind of bonus is available again on holidays.

It doesn't have the games I want to play and there isn't any great incentives to stay. There's the VIP Club but there are are few tier rewards only but the point difference between them is too far.

Hello! We are glad you appreciated our welcome bonus and your overall experience at Gama Casino. We always strive to provide our players with the best possible bonuses and promotions, and your feedback inspires us. Regarding your feedback regarding the games and VIP Club, we are always working to improve our casino and strive to provide a variety of gaming options and reward programs. Your comments will be taken into consideration and we will endeavor to meet your expectations in the future.

user avatar

This online casino is a true gem! The game variety is outstanding, and the platform is incredibly user-friendly. I've had some remarkable wins here, and the payouts are fast. What's more, the customer support team is top-notch, always ready to assist. I can't recommend this casino enough for an exhilarating and reliable gaming experience!

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I've had an incredible experience at this online casino! Right from the start, the registration process was a breeze, and the welcome bonuses were a pleasant surprise. The game library is extensive and diverse, catering to every gaming preference, whether you're a slot enthusiast, a fan of table games, or looking for the excitement of live dealer options.

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Having tried my luck at Gama Casino as a player from Germany, here's my concise review. The casino impresses with its diverse range of slots, featuring top providers for an engaging gaming experience. Navigating the site is effortless, and the banking options are efficient and secure, catering to German players. However, the limited live chat availability and somewhat unclear bonus terms could use improvement. All in all, Gama is a worthwhile choice for German players seeking entertainment and potential winnings. Viel Glück!

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I have registered in Gama 2 monthes ago and play here twice a week when I have time. I have several casinos in my favorites but here I prefer spending my time mostly. What is the best for me is a design. It is black and do not disturb me while playing. Also I like that when I open a chat with the support they answer in 2 minutes and explain to me the problem with the bonus, I agreed with them. So I see that it is the honest casino and I think that I will continue playing here but if something changed I will let you know

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

On the Askgamblers website I found a promocode for a no deposit bonus at the Gama casino. I decided to try it out since I am a newbie and don’t have much experience. I was pleasantly surprised as I was able to successfully use the bonus and withdraw my first winnings. I'm emotional and very pleased!

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I got a promocode for free spins at this casino. I decided to try my luck and try to play. I heard that this casino opened relatively recently, so I hoped that I would be lucky. And so it happened! I played my free spins and got my first win. To be honest, I did not count on a withdrawal, but they brought me out on the same day. We will see how things will go on, but at the moment I really like everything and I can safely leave a positive review of Gama casino.

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Firstly, it is realistic to fulfill the conditions of the bonuses, and secondly, the accruals are decent. It seems like Gama is a rebranding of some old site. Definitely now the casino looks dignified and modern.
In general, I recommend at least trying the casino, and then you will understand everything yourself!

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Gama is definitely a fun experience for me to play in. This site is all about bringing an immersive experience for its players, and I can say that they have done a great job in allowing me to play various slot games that have been rewarding for me to enjoy at the very least. I have never had any problems with the support. They are active 24/7

You take my time!!! ahahahaha
I can spend hours here, but it is my mistake, I know ahahah
Also I wish to have more games, but I understand that time should pass for it.

Hello! Thank you for your review! We are very pleased that you have chosen our project to play! We wish you luck and great victories! If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

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