Gama Casino

Item: Gama Casino
Rating: 5.9
Author: Sharon D.

Gama Casino

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Our Rating CasinoRank

5.9/10

CasinoRank

Player Rating 53 reviews

9.4/10

53 reviews

Complaint Response 3 complaints

2 days avg. 3 complaints

Gama Casino: My Expert Opinion

Overall, the casino was welcoming and we were able to navigate around the site with ease. Menus were also easy to find and use. The gaming lobby lacks filtering options. However, you can list gaming providers so you’ll be able to see which ones are available in your country, creating an overall great user experience.

By Sharon D.

What we like

No withdrawal fees
24/7 live chat
Home to industry leading game studios

What we don’t like

Low withdrawal limits for new players
72 hour withdrawals for amounts over 1,000 EUR

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Gama Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.gama.casino

Established

2023

Licences

Curacao Gaming Control Board

Company

Fun Fusion N.V. Casinos

Affiliate Program

Cat Affs

Languages

English, French, Russian, Kazakh, Finnish, Norwegian, Turkish, Portuguese, Spanish, Azerbaijani, Uzbek

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile

Deposit Methods

Visa, MasterCard, eZeeWallet, AstroPay Card, Jeton, Neteller, Skrill, Paysafecard, Rapid Transfer, Binance, Bitcoin, Ethereum, Tether, TRON, Interac, Bank Wire Transfer, Revolut, PayDo, Litecoin

Deposit Fees

Withdrawal Methods

Visa, MasterCard, eZeeWallet, Skrill, Neteller, Rapid Transfer, Bitcoin, Litecoin, Ethereum, Tether, TRON, Interac, Bank Wire Transfer, Jeton

Withdrawal Fees

Withdrawal Limit

EUR 1,800 per day, EUR 6,000 EUR per week, EUR 15,300 per month

Currencies

Euros, Russian rubles, Canadian dollars, Kazakhstani tenges, Turkish Lira, Brazilian reals, Argentine pesos, Mexican pesos, Colombian pesos, Azerbaijani manats, Belarusian rubles, New Zealand dollars, Uzbekistan som, Bitcoin, Ethereum, Tether, TRON, Litecoin

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 1-7 days
Card Payments 1-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Amatic Industries, BGaming, Belatra, Betsoft, Big Time Gaming, Endorphina, Evoplay, Evolution Gaming, GameArt, Gamzix, Habanero, Hacksaw Gaming, Igrosoft, Mascot Gaming, NetEnt, Nolimit City, Onlyplay, Platipus Gaming, Playson, Push Gaming, Quickspin, Red Tiger Gaming, Relax Gaming, SmartSoft Gaming, Spribe, Spinomenal, Thunderkick, Wazdan, Yggdrasil Gaming, 3 Oaks Gaming, Aviatrix, Elk Studios, NetGame, Novomatic, Play'n GO, Pragmatic Play, Turbo Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

General Information about Gama Casino

Gama Casino is an online casino that offers a fully licensed and regulated online environment. The casino supports multiple languages which can be selected using the left hand side menu.

You can log in or register directly through your web browsers or if you prefer mobile casinos, you can switch to the latest smartphones and tablets.

We have tried and tested the casino and reported back in our online casino review so you can get the facts before you play. You can also check this page for Gama player reviews, or write your own.

Payment Information and Options at Gama Casino

The casino supports a variety of payment methods and aims to process withdrawals as quickly as possible. Security measures are followed which means you must send identification documents and verify your account.

The amount you can withdraw depends on your status. If you’re a new player you can only withdraw 185 EUR per day, but this increases when you remain an active member.

You will be rated either a Player, Regular or Pro and the amount you can withdraw per day, week and month depends on those statues, which we have listed above. Per day and individual limits can also be discussed with the casino.

Withdrawals are processed every day, including weekends and they are processed on a first come first serve basis within 24 hours. If the withdrawal exceeds 1000 EUR it can take up to 72 hours and there are no fees.

Customer Support at Gama Casino

If you need help and assistance with anything, you can contact the casino using the live chat feature which is available in English or Russian. Initially you will be greeted with a chatbot who can assist with some of the casinos most asked questions, including bonuses, verification and technical support.

However, you can also connect to a live chat agent at any time. You will either join a queue or transfer immediately, depending on how busy they are. We tested live chat and did not experience any waiting times. The agent was friendly and responsive, and live chat is open 24/7.

If live chat cannot help or you need further support, you can email the casino. If you visit the support section of the site you can also use the online contact form and the casino aims to reply within 24 hours.

Games at Gama Casino

There is a good selection of casino games and you can choose from more than 30 gaming providers, including well-known industry names. Providers can be listed in the games lobby so you can select your favourites individually, or simultaneously.

You can enjoy the latest online slots, casino table games and instant games. If slots are your thing the casino also has the latest Bonus Buy titles so you can buy your way into the bonus rounds. If you enjoy chasing a dream, there’s also a selection of progressive jackpot slots.

Filtering options are limited though. Other than being able to list by gaming providers, the only other option to find games quicker is the search engine.

If you prefer the thrill of a live casino, there are plenty of games to choose from. You can enjoy games from Evolution Gaming and Pragmatic Play Live and for some games you can see the minimum and maximum betting limits from the main games lobby.

Gama Casinos Commitment to Responsible Gambling

The casino has a responsible gambling policy in place but there is limited information available on the site.

We have listed which tools you can use in our Responsible Gambling tab above. Loss limits allow you to set the maximum loss limit for selected periods. You can change the losses to become more restrictive at any time but they take 48 hours if you want them to become less restrictive. To self exclude you must email customer support.

Complaints

Read the complaints other players have left for Gama Casino. Learn more about complaints.

Show all complaints

Submit complaint

Refund denial

My name < first name removed >. Based in republic of Belarus. I am writing to formally complain about Gama Casino, operating under your jurisdiction.

Facts of the case:

1. On 04.03.2026, I made a deposit of 48.162033 TRX (cryptocurrency) to my Gama Casino account.

Transaction Hash: d982e2078b08884bf02e29661077de1ae572acf31ac0577d2fab4b8342d70cde.

2. Immediately after the deposit, I was unable to access the service (slot games). The website displayed an error: "wrong currency". This error persists to this day (13.03.2026).

3. I contacted customer support on the same day (04.03). They promised a fix within 24 hours. I contacted them again on 05.03, 06.03, 09.03, and 13.03. Each time, I received the same: "Wait, it's a regional issue, the technical department is working on it."

4. Starting from 05.03, I stopped asking them to fix the game. I explicitly asked them to return my deposit, because the service is not being provided. Support ignored these requests.

5. On 13.03.2026, after I directly asked why they refuse to return my money, the support agent forcibly closed the chat without answering my question and without resolving the issue (screenshots attached).

6. According to Gama Casino's own Terms and Conditions (clause 27.5) , which I have attached:

"If you do not receive a response from us to your complaint or notification, or if, in your opinion, the problem has not yet been resolved, you can file a complaint with the licensing and supervision organization by contacting [email protected]."

I am following this instruction.

My demand:

I demand the immediate return of my full deposit (48.162033 TRX) to the original wallet address: TZFPYUxpnMcfxGanyCmCDxXQj9aQi1C8v6

Attachments:

1. Screenshot of the "wrong currency" error.

2. Screenshots of the entire chat history with support (including the forcibly closed chat).

3. Screenshot of clause 27.5 from the casino's rules, showing the complaint email.

I await your intervention to resolve this matter.

Resolved

$14

Gama Casino ignored self exclusion request

Dear AskGamblers team,

I would like to file a complaint against Gama Casino (operated by Fun Fusion N.V., license case OGL/2024/750/0202).

Timeline of events:

14 January 2026 – I contacted Gama Casino support and explicitly asked to block my account, stating that gambling was causing me moral suffering and that I could not control my actions. This was a clear request for self-exclusion due to gambling harm.

21 January 2026 – A support agent confirmed that my account would be blocked within 48 hours. I specified the period – 3 years. The block never happened. My account remained active.

2 February 2026 – Another manager (Vladimir) contacted me with bonuses and an offer to install an app, even though I had already requested a block. When asked for the reason, I explicitly replied: “ludomania” (gambling addiction).

3 March 2026 – I logged in again, deposited, and lost 1919.22 BYN (approximately 665 USD). The deposit was made on a date when my account should have already been blocked for over a month.

3 March 2026 – After the loss, I contacted support again, demanding a block and a refund. Only then did the casino immediately block my account – but refused to refund the money, citing “project rules.”

Important: I never asked to cancel the self-exclusion. I simply was never blocked in time.

In private communication, the casino still refuses to provide the exact blocking date and avoids answering whether I had access after my two requests (January and February).

Their own rules were violated:
— Their Responsible Gaming Policy states: self-exclusion requests must be processed within 24 hours. In reality, the block happened only after one and a half months, after my third request, and after I had already lost money.
— Their policy prohibits offering bonuses to players showing signs of problem gambling. In February, knowing about my block request, they offered me bonuses and an app.
— Their policy states that a player who explicitly mentions moral suffering and ludomania must be protected. This was ignored in both January and February.
— Their own employee gave a written promise to block within 48 hours. That promise was broken.

Attached screenshots:

1. Screenshot 1 – My request to block the account on 14 January 2026, mentioning moral suffering.
2. Screenshot 2 – Casino's response on 21 January 2026: promise to block within 48 hours, 3-year period confirmed.
3. Screenshot 3 – Conversation with manager Vladimir on 2 February 2026: he offers bonuses, I remind about blocking and explicitly state “ludomania”.
4. Screenshot 4 – Deposit history showing the loss of 1919.22 BYN on 3 March 2026.
5. Screenshot 5 – Casino's final response: account blocked after my third request, but refund refused.
6. Screenshot 6 – Their own Responsible Gaming Policy: 24-hour deadline for self-exclusion.

My requests:
1. Full refund of 1919.22 BYN (≈ 665 USD) – the amount lost after the promised block deadline.
2. Confirmation that my account ([email protected]) is permanently blocked with no possibility of reopening.
3. Acknowledgment that the casino violated its own self-exclusion procedure.

Thank you for your help.

Resolved

$665

Closed account with all winnings for playing network tournaments

Hello! Gama casino closed account because i played network tournaments. The reason they sent me at e-mail:
You used a strategy to gain an unfair advantage.
So i played network (not even from casino!!) tournaments where prizes gives provider, not even casino! I didnt you bonuses or else, just played slots.
The full letter:
Hello, Alas. the client

Hello!

According to the Terms and Conditions of our casino, the site Administration has the right to monitor all transactions and logs at its discretion and at any time. If the fact of unfair play, abuse of bonuses by the player or other violation of the Rules is revealed, the Administration has the right to review and cancel the winnings received.

When checking your account, it was found that you have violated the rules of our casino, namely: you have used a strategy to gain an unfair advantage, which will result in your winnings being reset and your account being blocked.

Any attempts to gain an unfair advantage are strictly prohibited, regardless of whether such methods are explicitly mentioned in the rules or not. Any activity aimed at gaining an unfair advantage, even if it does not appear to be a violation of the rules when strictly interpreted due to the imperfections of the rules or software, is also prohibited. If you have any questions or concerns, please contact our support team.

Thank you

Resolved

Gama Casino Complaint Stats

Resolved 3 / 3

Avg. Amount $226

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

Review this casino

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Player Rating

9.4/10 ● 53 reviews

Top reviews from our players

artembandura

8 months ago

10/10

One of the most reliable projects I've encountered. Fast work, clear support, no unnecessary complications. Everything is perfect. I was pleasantly surprised by Gama: excellent support, user-friendly functionality, and fast execution of all operations. It's clear the team is passionate about their work.

Lothar69

1 year ago

7/10

Gama Casino has been a pleasant surprise. The variety of games is impressive, and I’ve had fun trying my luck at different options. The site is easy to use, so I’ve never had trouble finding what I want to play.

Sometimes, the site loads slower than expected, but it’s not a dealbreaker. Overall, I’ve had a great time at Gama Casino, and I’d recommend it to anyone who enjoys a mix of fun and excitement in their online gaming experience.

Hello! Thank you for your positive feedback! We are pleased to hear warm words from our visitors. Our team is trying to improve our project and bring something new to it every day. Best Regards, Gama Casino team.

Gama Casino 1 year ago

toddbr

1 year ago

10/10

In my sophisticated opinion the best casino at the moment, in which every aspect is close to ideal, whether it is the support service, withdrawal methods or bonus system.

Vierad

1 year ago

10/10

I can say with confidence that this online casino is one of the best out there. It's got a great selection of games and a solid, all-encompassing loyalty program for players. On top of that, the bonuses drop from everywhere, which is really nice.🤑🤑🤑

wrightj

2 years ago

10/10

Pretty happy with their Live Casino games after trying a few ones this one got me. Although far from perfection, seems solid and fun so far for me. Been playing here for the past month

Gothammm

2 years ago

10/10

Having had a lot of bad luck at other casinos with withdrawal processes etc I was lucky enough to have a win. Gama processed both verification and withdrawals fast! As a player if you deposit funds, you want to know that getting your money out is just as easy.

Xiname

2 years ago

10/10

Great experience. The site is reliable, the games are fair, payouts are fast. It is by far my favorite online casino. The site runs smoothly on all my devices, making it easy to play anytime, anywhere.

Harakes

2 years ago

10/10

I’m thrilled with this casino’s attention to detail. They’ve got a great mix of classic and new games, and their promotions are always fair. I had a nice win recently, and the money was transferred without any issues.
Games
Fast verification
Customer support

Forbie

2 years ago

9/10

Started playing here last week, because of my friends recommendation. Firstly, amazing welcome bonus with low wager.
Secondly, a lot of deposit methods. Thirdly, many different games and helpful support.
Finally, I tried to withdraw money and it was super easy! They didn't give me any headache like other casinos with Curacao licence.

GaryAnders

2 years ago

10/10

Offers an incredible gaming experience with a vast selection of games, excellent customer service, and quick withdrawals. Highly recommended for both new and seasoned players!