Page 25 – Player Reviews for FortuneJack Casino

Great selection of games, fast withdrawal and multiple currencies deposit options.

Customer support is just incompetent.For a week i had a "technical issue", my bets were disappearing randomly and of course the winnings not credited. I've reported this kind of issue multiple times a day for 8 days straight.... NOTHING!!!!

There are both good and bad things about Fortunejack. The good:
- Great selection of games (slots, live tables etc. )
- There are a fe probably Fair games they have created like Plinko and mines.
- They have a dice platform with a jackpot feature
- They accept different cryptocurrencies for deposits and withdrawals
- They have frequent contests
- They have a fairly new Sportsbook as well

And now most importantly here are the bad:
- Their dice is not truly Probably Fair as they claim it is. Their Provably Fair algorithm does not support the "Nonce" factor which is necessary to ensure every bet made is random. This means that the player would have to change the seed after every bet to maintain a true Provably Fair outcome. However that is unrealistic as no player will go through the trouble to do this and Fortunejack know that. After the first bet all the bets following can be manipulated. Between all there Provably Fair games dice is the only game without a Nonce.

- Another issue with the dice platform on mobile play is the '-' & '+' buttons which are used to add or subtract the bet amount. For whatever reason when I try to push one of these buttons I constantly get my "copy | paste" option that my phone displays similar to when I long press a word to highlight it. I'm guessing it's because it always takes me 3 or 4 tries to actually push the button. Maybe if they were bigger this wouldn't happen.

- There Plinko is also difficult to play on mobile. The major issue is the bet button is located too low on the page. As a result in order to hit the "bet" button I must scoll down on the page resulting in the Plinko pins getting cut off. Therefore to have the vet button and the plinko pins visible at the same time only the last 3 rows of pins are visible. This forces me to hit the button and scroll back up every time I bet so I can watch the balls drop. This is a simple fix by placing the bet button directly below the plinko pins. I would like to clarify I'm. Using a Google Pixel 3 XL so my screen is fairly large

- Another issue is the Live Tables, these can not be played on mobile. When I go to the live tables on mobile and choose a specific table it will proceed to load but instead an error codes pops up.

Fast and reliable transactions, fast and polite support. I strongly recommend this casino for crypto gambling! I have played high stakes games there and I had never ever had problems cashing out!

One of my favorite bitcoin casinos online right now! Super fast payouts!
They have my favorite slots, and I've cashed out a couple big ones from here so I like it a lot!
I've been playing here for a long time already and this casino never lets you down.

Already almost a year in this casino and once again I would like to mention how great they are.
Biggest selection of cryptocurrencies, the most games I’ve ever come across in the online gaming, great sportsbook, never had problem with withdrawals and live support chat is amazing. They are very friendly!

Thank you all fortunejack team!
I will definitely stay here enjoying my casino time.

Verification was simple and easy! Great variety of games. Good bonuses. Good live chat support system. Very fast response. And I like their new sportsbook!
This casino has everything that will make me stay here for a long time!

Sometimes deposits and withdrawals are a little late, but their support chat is always very fast and helpful with everything.
That's pretty much all.

Access. The site was available and allowed me to bet, so as a basic function. I was able to be there so I give them that. They also a few games that seemed fun but the interface was slowwwww.

Withdrawing cash is tricky and there's not a lot of instructions on how to select an account or wallet. The interface doesn't make sense. I bet on the wrong team by accident. The site is laggy.

The Live Support Staff is the most important function with online casinos Fortunejacks Live support staff has been very helpful they are a very intelligent fair group of people. Special thanks to Scarlett she has helped me be worry free with my deposits and withdraws.

Fortunejack has a large inventory of slot games ,table games slots and even a dice game which I play on a regular basis in hopes to win that 1+btc jackpot that is given away almost every week !

I like that some of the slot software providers convert your bitcoin balance into EUR this is done automatically so when you leave the game that was played with EUR you still have a balance that is in BTC.

The slots here seem to be looser Im not just saying this I can prove it with my win loss report that I can easily access in the account section.

to make withdraws you dont have to submit a bunch of documentation , all you need to do is verify your email and a phone number and then you can withdraw!

Its great that there is no minimum deposit using btc so I can deposit very little if needed

Withdraws are quick almost instant .

The loyalty program is no good , one month I had wagered a lot and was earning CP in my loyalty program after a few days of not playing it reset to zero , since ive been playing at fortunejack ive made 42 deposits since late January and havent seen a single perk from the loyalty program ,Though On 3 occasions I had been given 20 freespins this was not from the loyalty program.

it would be great if Fortunejack had more perk like freespins more often , its what keeps me coming back to make deposits ! and if these types of perks were give without having to ask for them. that would be very wise of fortunejack to do! if they changes this one thing it would get a 10 star review and I would make all of my deposits at fortunejack!

Nothing really, site looks nice that is about all they have going for them, but since I am required to fill this out to post a review here it is. I suppose its also pretty responsive lag wise.

Pretty much everything. Promotions they always find a way out of not honoring. Their dice game you cannot verify individual rolls like other sites and if you ever play it you will most likely see why they don't have that feature as many have already pointed out. Has to be the only crypto casino that has a minimum deposit roll over before you can even withdraw your own money on most games. Pretty much everything about this site is horrible including support.

Nothing good to say about Fortunejack, not anymore because they have gone downhill and fast

First off, I started playing here in 2015 and was a loyal player for years. I stopped playing for the most part when they re-designed their website and lost the mobile versions for over a year. Well they got their mobile website back up about 2 weeks ago finally and I was excited but didn't last long.

In the month of March I deposited about 0.15 btc or equivalent of $750. Thoughout the same month I won .04 btc or equivalent $200. So as a result, in total I lost .11 btc or equivalent $550. That program they have, I think they call it a "loyalty program" although I'm not sure why because loyalty isn't in Fortunejacks vocabulary. Well anyways I was about 5% off from qualifing for the 2% Cashback losses they offer as part of the non-loyalty, I mean loyalty program. So I ask for some free spins because I was so close to getting it but didnt and they said no. Shocker!

Nothing changes with them, unless your dropping $10,000 a week they don't care about you. That loyalty program is the worst one I've ever seen and I've played at a lot of casinos. They were better off when they didn't have one at all in my opinion.

On top of that their affiliate program is just as bad as their casino if not, worse. They have so many rules in their T&C's in place so they don't have to pay out any commission affiliates earn. First off, their minimum balance to withdraw affiliate earnings is 0.02 btc. Really? How about there should be a minimum because the money belongs to me for bringing in paying players. Second, they require an affiliate to have at least 7 first depositing players in order to get automatic monthly payments paid out to the affiliate. That's just 2 rules that are in place to limit Fortunejack from paying their affiliatea.

They should take some lessons from some other casinos. Like probably the most popular one I can think of ( rhymes with take) offer total transparency, daily and weekly giveaways, rakeback, any affiliate commissioms earned can be instantly withdrawn no matter the amount, they supercede in so many ways.

I'm so fed up with you Fortunejack, I'm gone for good. Keep my 0.012 btc in affiliate commission and your loyalty program and all the other shady practices you guys do.

< content removed >.They will not give me my 25 free spins which I earned by placing on their leaderboard. They make you claim the same bonus twice one day apart. Only gives 24 hours to claim a bonus which I had to earn by wagering. On their T&C they state "The Top 50 winners will receive their prize within 24 hours after the promotion ends." which is not true.more like 72 hours. Then they follow up with this crap in the end

FortuneJack will notify players of any material change to these terms and conditions before they come into effect. However, FortuneJack may, at its sole discretion, make immaterial changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.

These guys are a joke.And their loyalty program is also a big joke.To advance from the lowest level to the next, you need to wager $1,000,000.00 USD and they give you only a month to do it.These guys got their heads up each others asses. Don't waste your money here. Customer support is terrible.

I very sad about fortunejack welcome bonus, they write free up to 110% and up to 1.5btc when u first deposit, ok, I put all my btc in because of the promotion, then I saw the bonus there have that 110% capital, but the problem is, u must use all ur initial capital which mean ur real money only can use the bonus capital.
Fine, I lost all my real money, is time to use bonus money right?
After that I find out only can use on slot, wagered need 40x only can change back to real money, but I play on slot until more than 2000x, the wagered only 18%, this really drive me crazy, I almost lose all my bonus capital now, if fortunejack don't want let people cash out the bonus capital, please don't say bonus capital up to 110%, this is useless, they so limitation, force people play only slot, I don't like to play slot, and the wagered total cheating, 40X on other games, but they not allow us to play other games?
I will not recommend people to join this online casino.

Nothing!!!!!! Everything is so bad. I never ever see the online casino like that.

I deposit by BTC the waitting time over half hr. That's fine np. the bad thing is when I make withdraw the pending time over 12hrs and still pending. I was deposit by BTC still pending for long time. I what is going on so I ask the support. u know what is her answer? She give me many FAQ tell me to found the issue here. Omg im the customer u dont give me the answer and let found the answer by my self its so craczy. so what ru doing here what is u job. In short, it’s a group of silly casinos. Please take it for granted. Don’t take them.

They do not follow the responsible gambling rules. I lost 5ķ$ last night again because they reactivated my account.

I've asked to be block "FOREVER" and "PERMANENTLY" but you can always get it reactivate easily just by answering few questions via email.

This has happened multiple times.

I have never had an issue receiving a payout. Support is friendly however lacks any real ability to help

Fortune Jack is the most unreliable unsophisticated and untechnical casino I have ever played at. What casino lets you access their site take your deposit and play by mobile phone and when something goes wrong says its your fault cause they are not a mobile site. Its 2019 eveyone has a mobile platform but you.

I am constantly plagued with game errors randomn disconnects when there is nothing wrong with my internet. I swear they disconnect me on purpose to interupt a winning streak, or manipulate the games somehow, in my opinion.

Then comes their Plinko, I have seen Plinko balls bounce from the outside edge all the way to the middle slot unnaturally to say the least. The best part is if you look at their list of bigger wins IT IS THE SAME 2-3 PEOPLE everday 29X, 83X winners, guess nobody else ever gets lucky in Plinko. I question if they are even real people. I sent them a video of errors in the game they tell me my fault try another device, and I was on my laptop for once.

No faith no trust in Fortune Jack for this player. It also makes me wonder what Askgambler’s knows about these guys since even with positive reviews they can get above 5 stars ( I take that as a hint only wish I had done it sooner.)

I like the variety of games, and the graphics. I enjoy playing on fortunejack.

My Ltc deposit has been pending for hours, yet it has over 80 confirmations on the blockchain. Chat only said sorry it may take hours to have support reach out to me. That really don't make sense to me when it's already been confirmed through the blockchain. Just sitting here pending on my account. I could be enjoying the games playing, but unfortunately deposit issues take hours to solve. Really disappointed!

Today I opened 2 tickets about my 2 bonus issues


1st issue.

Today I received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when I tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.

Screenshot: http://myprintscreen.com/s/1547539615.509867.png


2nd Bonus issue

1st Bonus activated and I received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after I received Bonus amount, but I did not place any bet.

Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png

( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even I did not placed any single bet.


2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.

( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even I did not received Bonus amount.

Here is the support screenshot:

http://myprintscreen.com/s/1547540079.03874311.png

http://myprintscreen.com/s/1547540112.34887939.png

In support screenshot, you can clearly see this that 2 and 3 bonus.

In second Line The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate. ( Check Bonus Valid Date on support screenshot )

In third line The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after I received Bonus amount and but I did not place any bet. ( Check Bonus Valid Date on support screenshot)

Screenshot Attached: http://myprintscreen.com/s/1547535578.7673686.png




They closed all my tickets without a single response.

http://myprintscreen.com/s/1547541548.92696708.png

This review is a huge shout out to my girl Scarlet!
I was having trouble accessing some of the features of FortuneJack, and more anxiety inducing, wasn’t having any success cashing out some recent winnings. Initially, I thought “great, just like every other p-o-s casino out there”. However, I quickly had to eat my words once the support team kicked it into gear. Scarlet had my problems sorted out quickly, and even though it was obviously stupidity on my behalf, she never gave me any guff about it. She had me cashed out and back to enjoying all the games they have to offer in less than 10 minutes. Which is literally faster than it took the barista at Starbucks to fix my latte yesterday.
Kudos girl!!!

Every cryptocurrency user has a few horror stories of a company or vendor who claimed to accept it but didn’t know what they were doing with it. These places had no business dealing in things like bitcoin, but they still tried and ending up screwing people in the process.

However, FortuneJack is not one of them. They take a wide array of crypto’s and know exactly how to handle the digital world. My deposits were available immediately, and when it came time to cash out some winnings, they were loaded in m wallet in a flash.

I’ve never had an issue with anything relating to the currency side, or anything else for that matter, and intend to be a repeat player for the foreseeable future.

I could get lost into the weeds with all the technical advantages and performance of this casino, but I’m gonna stick to what’s important to me…THIS IS AWESOME. Plain and simple, this is the most fun I’ve ever had on an online casino. I never run out of games or slots to play and once I feel like I’ve played them all, I go back and find one that I feel like I haven’t played in months. Even on the rare occasion that I don’t feel like playing the slots and the live games are also incredible and reignite that fire in my belly and have me smiling and fist pumping all over again. This casino is great, in just about every way. Now, I gotta get back to Space Race before someone else hits the jackpot! Lol

Nothing says “we’re on the cutting edge” like an all cryptocurrency platform. With conventional currency still ruling the market, it’s hard for digital guys like me to find a site or a business that deals exclusively in bitcoin. I honestly just don’t trust a casino that deals in both currencies, they’re way to different to properly handle everyone’s transactions without something getting messed up and people potentially losing money. That’s why I put my faith in FortuneJack. Since they only do transactions in cypto, I can trust that what deposits I make, or withdraws I take, are going to be handled professionally and quickly. Other places should take note and get in line, the worlds changing and casinos like FortuneJack are the ones who are gonna lead the way.

I really like the site, and how fast the payouts are. They have lot of games and a great sign up offer. And now
they have Play'ngo which is awesome. They have a great support, and the largest welcome package in BTC (5BTC)

Only having BTC may not be good for people who uses some e-wallets

This is the probably the best online Casino website i been on and better than the actual thing has variety of slots and actual live dealer games which you can enjoy at your comfort. Also they have a lot of bonuses and even cashback's the more wage the the more points you get and free bonus $$$ you get.

Hello, someone on BTCointalk said that I should inquire to you about a problem I have recently had with FJ if you could please take a look.
Hello FortuneJack community my username is verusfides on the website known popularly as fortunejack.com. I am coming to you today as a recent player on it's website who has not been paid my earnings and have been robbed because of a bug which occured on one of there games. Below is a full break down of the events that have occurred.

(TL;DR below)

Yesterday, I had made a small deposit to FortuneJack. They had recently sent me a notifcation asking to try a new game and I was intrigued. During the game I had accrued some amount of funds roughly amounting 2 BTC. I, in my belief was that I had acquired these winnings fairly without any fraudulent or illegal play. Later I try to make a small withdrawal of roughly a quarter of my winnings around .45 BTC, which then said was undergoing review. I thought everything was fine up till this point.

This is where it gets interesting. As the night progresses, I am still on the site gambling for nearly 8 hours, eventually heading over to there plinko page. I keep playing and playing and then the jackpot hit. You should understand I was literally speechless when this happened. It was a payout of 20 BTC.

About 15 minutes later however, all the funds in my account were subtracted and later they had claimed that my winnings on Adrenaline were obtained due to a bug, and that they therefore would have to penalize ALL the money I acquired. Clearly this is unjustifiable. Even if the winnings I won in Adrenaline were from a bug. I had been on the casino website for nearly 8 hours. I am sure I have wagered over 10000x my initial deposit. Even if the casino were to claim that I won a small amount from a bug, the plinko bet was won fair and square. They even know this because they have nothing to say about it, but simply because of the Adrenaline game which THEY advertised me to play, they are refusing my winnings. I am coming to the community here today to see what they have to say about this. I am being robbed for playing a game they had suggested to me?

TL;DR Won a total of 22 BTC -20 from Plinko jackpot 1000x and 2 from Adrenaline. Fortunejack siezed all earnings claiming a bug from the game Adrenaline which was advertised by them.

https://imgur.com/5zhJstp

https://imgur.com/V0yzqih

The options that FortuneJack provides to their players is absolutely insane! They have slots of every kind, video poker, blackjack, roulette, dice games and a host of other games that I haven’t even been able to try out yet. Combine that with the customer service the provide, like their 24/7 live chat that’s easily accessible on the main page and the withdraw times that are crazy fast and you’ve found yourself an online casino that not only matches what a brick and motor one can provide, but goes way past it. Every time I’m on here I feel like a valued part of the community and not just some number that they’re trying to make a buck off of. If you’re out there looking for a place to deposit your bitcoin, stop looking around and get to FortuneJack now! I promise you wont regret it!

Fast deposits, same day, quick withdrawals. Large variety of games. Dice game is very fun.

When online gaming became a huge hit, I was one of the first ones on the bandwagon. There’s something so much easier about sitting down in your own home and enjoying the games and the thrill that casinos have to offer. However, even though I’m online, I like to find one casino that I frequent and know how it works, so I’m pretty picky about what a place has to offer before I’m willing to deposit anything. FortuneJack has great deposit bonuses running all the time, which is a huge incentive. I think I got 110% of what I first deposited, which is nice since it bases how much free play you get on how much you’re willing to put up. In the past, I had deposited large amounts with other sites and got the same small deposit bonus of someone who dropped the minimum, which isn’t fair to me. Not the case with FortuneJack, which is just one of the reasons I will be a loyal patron for life!

If you’ve ever ran into problems while using an online resource of any kind, you know what a pain it can be to get the help you need, and your problem resolved. So, when I had a deposit issue on FortuneJack, and my bitcoin was kinda lost in the ether for a little, I was panicking and thought for sure I’d be left to the wolves. But, thanks to their awesome customer service staff, and especially Lili, my problems were resolved quickly, quietly and without having to email ten different people over the course of a week. Obviously, one of the biggest risks of online gaming is not having the “floor staff” right there if you experience an issue, but FortuneJack took care of that with their attentive, live support and now I can spin away without a worry.

It could be better if there was a possibility to play with more currencies.

I prefer to deal discreetly whenever I’m online. Needless to say, when cryptocurrency made its place in the market, I was one of the first to hop on the train. With the privacy vendors like bitcoin provide, I deal in crypto whenever I can. So, when I wanted to get back into online gaming, my first priority was finding a site that was going to honor my privacy, and my love of cryptocurrency, just as much as I do. FortuneJack accepts a range of crypto’s and deals exclusively in them. Because of that, the deposits and cash outs are faster than I’ve ever seen and go directly to my wallet before I can even check to see if they’ve arrived. No more having your funds trapped on some site that needs to “verify” a bunch of details you’ve already given them. FortuneJack is fast, discreet and truly cares about providing a great gaming platform.

With the world still acting a little stupid when it comes to cryptocurrencies like bitcoin, those of us on the future side of money can have a hard time finding a quality place to spend our digital dollars. Even those who claim to be crypto friendly frequently want you to deposit conventionally and offer to withdraw to you in a format such as bitcoin, which to me, defeats the purpose altogether. However, when I came across FortuneJack, it was clear that they were not part of the old guard and were ready to move into the future with people like me. Deposit and withdraws are fast and don’t come with the headache that other joints like to stick you with. Well done guys and girls, keep up the great work!