General Information about Drakaris Casino
Drakaris Casino is owned and operated by Novatrix SRL that is incorporated under the laws of Costa Rica. The online casino is operating under E-gaming license No. 0000002 issued by Tobique Gaming Commission.
The sign-up process is easy and takes just a few minutes. You can activate your account with any of our Drakaris Casino bonuses. I accepted a €4,500 welcome package that was spread across multiple deposits. However, their offers are country specific and subject to change. Free spins were also included in the package or you can check our expert casino reviews for more sites with great welcome offers.
The casino is available across multiple devices which means you can access their mobile casino site wherever you are. You’ll have access to the same kind of features and games wherever you are. I played using my Mac and had no issues. Once you’re a member, there’s plenty of promotions, active tournaments and a VIP program. You can rise through the ranks based on your wagering for enhanced rewards, bonuses and premium privileges.
Payment Information and Options at Drakaris Casino
The casino supports a variety of payment options and whatever you choose must be registered in your name. Drakaris is also a cryptocurrency casino support options that include BCH, LTC, ETH, USDT and more. You’ll see all the options in the cashier according to your country alongside any fees, if applicable. The minimum deposit generally starts at €20 and the same applies to withdrawals.
If you win from any no deposit bonuses, the maximum you can withdraw is €50. Otherwise, you can withdraw up to €2,000 per day, €5,000 per 7 days or up to €20,000 per month except for progressive jackpots which are paid in full. Your monthly limits will reset on the 1st of every month.
You must complete the verification process before you can make a withdrawal. Once verified, the casino aims to process your withdrawal within 72 hours. If your account is inactive for 12 consecutive months, the casino will charge you a €10 monthly fee.
Customer Support at Drakaris Casino
If you have any questions or concerns, live chat is open 24/7. It’s easy to find and you can be connected to a live chat agent. Live chat is available in multiple languages which you can select from inside the live chat box. Initially, you’ll be connected to a chatbot but you can speak to a human agent at any time. I had a pleasant experience with one of their agents. Support was fast and they were able to answer any questions I asked.
There are other support options available for anything less urgent. You can either email the casino or fill in their online contact form. Both of these are monitored so you should receive a fast reply. Unfortunately, I was not able to find any phone support.
Games at Drakaris Casino
The casino has plenty of games to entertain and keep you busy. You’ll find the latest online slot collection from a list of popular providers. These can be listed in the games lobby so that you can select your favourites. There are more than 18,000 games available which is impressive! Using the sorting options and categories can come in handy when there is so much choice. You can also use the search engine to find any game instantly.
Unfortunately, I couldn’t find any RTP information but I tested some of the games and was happy with my overall user experience here. There’s more than 190 providers so I always found something to play that interested me.
The casino is also home to lots of table games, including blackjack variations, online poker, roulette and more. You can use the menu option to sort these or you can try their live casino games. The live casino is once again packed with the best games in the industry. You’ll join the hosts from popular providers and games are open around the clock.
Drakaris Casino’s Commitment to Responsible Gambling
You’ll have access to a personal limits feature to help manage your gaming activities. You can set deposit, loss and wager limits to help manage your finances. These can either be activated in your account or you can email the casino to activate them.
If you need to take a break, you can either activate a cooling-off period or self-exclude. A cooling-off period can last for 1 week, 1 month, 3 months or 6 months. However, you can self-exclude for 6 months, 9 months or 1 year. I think the casino has managed to cover all areas of responsible gambling.
