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Cryptorush Casino

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 39 reviews
9.8/10
39 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints

AskGamblers Quick Overview

Editor’s View

Cryptorush Casino has plenty to offer in terms of games, payment methods, and support options. You’ll also have the option to switch to their sportsbook at any time. The site itself is user-friendly, with lots of menus to help you navigate from page to page. 

What we like
  • Low deposit options
  • 24/7 live chat
  • Good selection of games
What we don’t like
  • Could experience slow withdrawals
  • Small number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Cryptorush Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://cryptorush.com/en
Established
2024
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, Russian, French, German, Arabic, Czech, Spanish, Finnish, Italian, Japanese, Korean, Norwegian, Polish, Thai, Turkish, Chinese, Portuguese, Hindi, Greek, Azerbaijani, Uzbek, Kazakh
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Cryptorush Casino

Cryptorush Casino is an online casino site that offers crypto-friendly games to players worldwide. Our casino reviews will discuss the kinds of games available. 

Signing up is a quick and easy process, and the casino supports multiple languages. You can create an account using any device, including the latest smartphones and tablets. You can enjoy the mobile casino experience with your favourite games anywhere, anytime. 

StallCation

Complaints

Read the complaints other players have left for Cryptorush Casino. Learn more about complaints.

Show all complaints
Cryptorush Casino - Cryptorush casino voids my winnings
I have a big problem with Crypturush the online casino.
On 27 October 2024 at 21:30 (local time Greece), I made a deposit of 0.00402382 Bitcoins (BTC) (current price approximately 62,129€, deposited 249€) to that casino. As a result, I received an 100% welcome bonus and my amount was approximately 498€ mixed bonus and deposit.
I had a month to wager the appropriate amount, in order to complete the rollover and turn the bonus to real money. Because of some personal issues, I wasn’t able to place bets in regular volume and just 3 days before the time expires, I realized that I was about to loose even my initial deposit. So I started placing bets with a high volume. My plan was to place parlays of 3,4,5 or 6 selections and either I would loose my amount, or I would win and have an icreased sum in order to complete with higher stakes, the rollover.
It was Sunday evening and it was the match of Lazio vs Bologna which helped me to increase my amount. All the next day I placed bets in parlays in football, basketball , volleyball, tennis and hockey. Some of them won some other lost.
In the end I managed to complete the rollover just an hour before the time expires and my amount was around 3,100euros. I was about to ask for a withdrawal but because it was my first time withdrawing in BTC, I asked just for 700euros. The amount received on 26 November 2024 at 03:43. After that I asked for a next withdrawal of another 700euros. They responded to me saying that I had to wait for a week and they gave me the day and the time after that I would be able to ask for a next withdrawal.
I have to say that I had sent all my files for the KYC procedure and they were accepted. During this week I also placed some bets on parlays and my amount increased to 4,500€ approximately.
After that period of time I asked again for a withdrawal and they responded that there were issues that were under investigation. After some days and while I couldn’t even log in, conducting with the live chat, they responded that my account was deactivated and my winnings were voided. Just that without anything else.
I am very strict with all this because I really didn’t do anything illegal. I had read the T&C and I placed bets in Parlays, using only my MacBook or iPad or phone. I used only my house’s wifi or my phones data to be connected and just one weekend when I visited my parents I used their wifi.
I am submitting a screenshot from their reply when I contacted with them for a second time. I sent a lot of emails but they defiantly ignored me. My case is completely clear. I know that it is not so pleasant for a casino to have to pay to their customers but this is their job.

Please help me
Thank you in advance
staus Unresolved
€4500
Cryptorush Casino- Complaint due to the account Closure and fund confiscation
Subject: Complaint Against CryptoRush - Unjust Account Closure and Fund Confiscation

I am writing to formally file a complaint regarding the closure of my account and the confiscation of my funds by CryptoRush.


On 30th May 2024, I signed up with CryptoRush. I did not accept any sign-up bonuses. I deposited a total of 600 USD, placed bets on the sportsbook and casino (roulette), and subsequently lost 160 USD. I successfully withdrew on two occasions 350 USD and then 90 USD, leaving me with a net loss of 160 USD without any hassle.

I resumed betting on 31st July 2024, making total deposits of 1,150 USD between then and the present. I made a withdrawal of 33 USD on 13th August 2024, which was processed without any issues again.

On 21st August 2024, I noticed that my betting limits had been drastically reduced to insignificant amounts. I requested a withdrawal of 2,810 USD, which was abruptly canceled. CryptoRush accused me of "multi-accounting" and "exploiting loopholes in their system," which I categorically deny.

When I initially signed up, I submitted my international passport for KYC purposes. CryptoRush informed me that "Your account was already approved prior to you submitting documents." Despite this, I submitted additional documents (international passport, a selfie with my passport, and a bank statement) on 24th August 2024. I received confirmation from CryptoRush that my documents were received and that my KYC was completed.

Despite adhering to all the terms and conditions set forth by CryptoRush, my account has been unjustly closed, and my funds amounting to 2,810 USD have been confiscated. I had pending bets that won(but wasn't graded yet) as at the time my account got closed thus the total amounts being disputed will be greater that 2,810 USD.
Attached are all necessary correspondences and screenshots.


Thank you for your attention to this serious issue. I look forward to your prompt response.

Sincerely,
staus Resolved

Complaint Statistics

Resolved 1
Avg. Amount $ 2,320
Avg. Complaint Duration 12 days
Avg. Response Time 2 days

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Player rating
9.8/10 39 reviews

Top reviews from our players

CryptoRush Casino blew me away with its massive selection of games. From classic slots to innovative new releases, there’s something for everyone. The table games are also impressive, with a variety of blackjack, roulette, and poker options. The live dealer section feels authentic, with high-quality streams and professional dealers. I found myself spending hours exploring the games without a single issue. Highly recommended for anyone looking for variety and quality in an online casino.

I started to look into other platforms after having some problems with withdrawals on Roobet and discovered CryptoRush. I've had an amazing experience from the beginning! Because of the platform's ease of use, I had no trouble processing my transactions. The entire procedure has been seamless thanks to their friendly and responsive customer care team. Considering how easy everything has gone in comparison to my past encounters, I'm rather impressed. We are grateful to the CryptoRush crew for creating such an amazing experience. I sincerely appreciate the work that has been done, and I'm excited to use the platform frequently. Continue the amazing effort!

Hello jeromebaker66, Thank you so so much for such a kind review :) I appreciate you taking the time to review us. Our mission is to provide a safe and fun platform for our players. Amanda

user avatar

No complaints so far and they have been very generous with bonuses. Cryptorush casino has been consistently generous with its promotions, offering new and returning players a variety of bonuses. The site’s user-friendly interface makes it easy to navigate, and its customer service has received high praise for quick, responsive support. Players have noted fast withdrawals and a solid game selection, particularly in slots and live dealer games. While a few users have mentioned minor technical glitches, there have been no major complaints to date. Overall, Cryptorush Casino seems to be a trusted platform.

Hello MagnusOlsson46, We truly appreciate you taking time to review us and so happy to hear that you are enjoying our platform! Our mission is to provide a safe and fun platform for our players. Amanda

user avatar

After having problems withdrawing on roobet, I decided to check out cryptorush and let me tell you it has been a great experience. Thank you a lot guys!

Hello Barbara, We appreciate you taking the time to review us :) Thank you so so much for such a kind review :) Amanda

user avatar

From the hundreds of online casinos available cryptorush is one that is definitely worth checking out. I really like it a lot and highly recommend to all

Hello Ignacio_T, Thank you for your kind review. We truly appreciate you taking the time to leave a review for us! Amanda

user avatar

Fast and safe transfers using a variety of coin choices. large assortment of games, including as table games, live dealer options, and slots. Smooth and simple-to-use interface that is ideal for players of all skill levels. There is a quick-response and friendly support staff accessible to handle problems.

Restrictions could apply to certain players depending on where they are. Those who prefer more conventional payment methods may find the emphasis on cryptocurrencies to be disadvantageous.

Hello Stella336, Thank you for your kind review. We truly appreciate you taking the time to leave a review for us! Amanda

user avatar

The platform is sleek and user-friendly, making it easy to navigate through a wide range of games. The selection of slots and table games is impressive, and the seamless integration with various cryptocurrencies adds to the convenience.

Hello Lerri_142, Thank you so so much for such a kind review :)

user avatar

Fast and secure transactions with multiple cryptocurrency options. Extensive selection of games, including slots, table games, and live dealer options. Sleek and easy-to-navigate platform, perfect for both beginners and experienced players. A responsive and helpful support team is available to address issues quickly.

Some players may face restrictions based on their location. The focus on cryptocurrency might be a drawback for those who prefer traditional payment methods.

Hello there, We appreciate you taking the time to review us :) Thank you so so much for such a kind review :) Amanda

user avatar

Vast game selection, it is what made me select Cryptorush when I was initially choosing an online casino to play at. I am happy playing so far and I have no complaints yet. Thanks, guys please don’t switch up. Highly recommend everyone!!!!!

Hello David, Thank you so so much for such a kind review :) I appreciate you taking the time to review us :) Amanda

user avatar

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