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Editor's View
Crusino Casino is an example of a successfully executed idea of a well-rounded online casino experience.
- Excellent fiat to crypto range
- High withdrawal limits
- 24/7 live chat
- Excellent range of responsible gambling tools
- High deposit rollover requirement
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Crusino Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Crusino Casino
Crusino Casino takes you to a world of underwater treasures hidden beneath the wavy seas of thousands of exciting games and an all-around pleasant experience. A multi-level Loyalty Program at this online casino promises the world of Free Spins, with the wagering requirement sinking ever lower as you progress. Additionally, the casino offers the 5 Fortune Wheels packed with prizes, where higher loyalty levels unlock even bigger rewards and exclusive opportunities.
The platform is licensed by Curacao and comes from the DAMA N.V. kitchen, a well-known name in iGaming with dozens of sites under its belt. As such, the offering of games and payment options is virtually the same as that of other casinos operated by DAMA. However, the casino review below lists them anew for a deeper insight.
Dive in for deeper info on the pros and cons we found at Crusino Casino.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Crusino Casino
Crusino Casino doesn't exactly provide a broad range in the payments section, but it covers all of the majors, so we gave it a thumbs up. In addition to popular cards and e-wallets, Crusino is one the new crypto casinos offering unlimited withdrawals.
Speaking of withdrawals, Crusino allows a big monthly limit of $30,000 and a more than decent single-cashout maximum of €4,000; knowing that daily max withdrawals can go as low as $500 these days, this is more than a fair amount. As for the minimum payout, it's $20.
Withdrawals are fee-free and the casino promises to process them in under 12 hours. However, beware that the procedure may be delayed due to missing verification documents.
Unfortunately, though, the minimum rollover requirement falls on the higher end of the market average: before requesting a withdrawal, the last deposit must be rolled over 3 times on slots or wagered 10 times over on table games.
Games at Crusino Casino
Crusino Casino games library is as expansive as any of its sister casinos, so you can expect the same: top software providers and regular delivery of new online slots, counting thousands in the slots department; the search is quick and precise, so no worries about finding what you want, though.
When it comes to table games, video and live versions are equally abundant, leaving no stone unturned regarding bet or table size. And let's not forget the video poker collection, which is just as memorable.
These and many more are found in the lobby and can be filtered in numerous variations, including Bonus Buy, Popular, or Bonus Wagering-eligible slots.
Crusino Casino's Commitment to Responsible Gambling
Crusino Casino, just as expected, scored highly on the responsible gambling scale. The reputation behind its operator is fully justified in this section, offering an excellent range of tools.
Except for Self-Exclusion by Request, these are all built-in, fully automated features.
Customer Support at Crusino Casino
If you have any questions or concerns, the casino's customer support team is here to help. Using the live chat feature is the fastest way to get assistance. It's located in the bottom right corner, and when you launch it, you will be directed to a bot; if you don't find a solution in the FAQs, you will be transferred to an agent.
At the time of testing, the chat worked just fine, and the queue was insignificant.
Also, the Contact form is in the footer and you can fill it out if you prefer this line of support; however, you should know that this process will be much slower, given that the form is delivered via email.
Complaints
Read the complaints other players have left for Crusino Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Dear Itsmonica98, Thank you for your feedback. It holds significant value for us. We're thrilled to hear that you love the name and design of Crusino—it’s great to know the sea-inspired theme resonates with you. We wanted to create a magical and immersive experience, so it's awesome to hear that it stood out! We're also glad to hear that you had a great time with the games and that our support team was able to assist you quickly with the issue you encountered. It’s always our goal to provide fast and helpful support whenever needed. It’s fantastic to hear that you enjoyed the First Deposit bonus and the Fortune Wheel spins! And we’re especially happy that your cashout was fast and allowed you to get a special gift for your husband—that's amazing! If you have any questions, please do not hesitate to reach out to our team at any time. We are always available to assist you in any way we can. Kind Regards, Crusino Casino Team
I like this site, an ocean theme looks interesting. I've already tried a lot of games, they're working without any lags, and even managed to get a good win. To withdraw funds, i had to go through verification, at first I didn't understand what exactly I had to upload, but the support helped me with everything, so I was able to get the money.
In general, i am satisfied with everything, I will continue to use this site, hope get more winnings soon here!
Dear Xxxkrishere , Thank you for your feedback! We're really glad to hear you enjoyed the ocean theme and that the games worked smoothly for you. It's great to know you had a positive experience with the verification process, and we're happy that our support team was able to assist you. We’ll continue working hard to provide the best experience for our players. Kind Regards, Crusino Casino Team
Just recently I was scrolling the web trying to find a new place to spend my leisure time and you know just light up the mood. And just then I randomly found this site.
At first I didn’t even mean to click on it but gosh I am really glad it turned out that way! So I want to share my real experience here. At first my eyes were captivated by the design and theme of this casino it really felt like I traveled to the bottom of the crystal clear ocean. Very pleasant to the eyesight. Also it’s really easy to navigate through it (there many sites out there with “cool” designs but when it comes to use it you just want to quite and forget about it) These few things were enough to convince me to give it a try. Registration process went smoothly can’t really say something outstanding but at the same time can’t complain either. Then I tried to make my first deposit right away but to make sure not to regret it later I decided to go with the minimum deposit amount (cuz you know you can’t trust a book by its cover) and then the first problem occurred (or I thought so) the money successfully were debited from my bank account but didn’t reflect on the website page. I was furious and went to the chat right away to figure out what was going on??!? Agent that was in charge of me replied within few seconds that really surprised me and she proceeded to look into my request immediately. Turned out there is so called “processed time” for deposit to be credited so I was asked to wait a little and while we were chatting she also talked me that I can get a bonus for my first deposit here and while it was explained to me in more detailed. My money really popped out in my account. Also Eliza (agents name if I remembered right)was the one who noticed it first and even offered me the first deposit bonus while we still were in the chat. So in the end I got my money and the bonus at the same time! Really awesome and understanding support service can’t be better honestly. Though luck wasn’t on my side during the gameplay after all but it was really exciting and thrilling as they got many top providers games here. And I also have next pack of my bonus spins waiting for me about a few hours from my bonus so no time be sad. Don’t know about withdrawals here cuz haven’t tried it yet so I will skip this topic for now. But I can tell for sure that next few days I will spend my time here and will try out as many features as possible. For now I really satisfied with it. Maybe will come back here to post an update who knows:)
Dear Daniel-grimes12, Thank you so much for sharing such a thoughtful review! We're delighted to hear that the design and theme of the casino captured your attention and created a relaxing atmosphere for you. It's also great to know you had a smooth registration process and that our support team, was able to assist you promptly and helpfully when the deposit issue arose. We always aim to provide the best service, so it's wonderful to hear your positive experience! We look forward to seeing you back soon. Kind Regards, Crusino Casino Team
Crusino is my beloved casino due to its design first of all. Despite I played here not for a long time, I liked it from first sight.
The sea vibes with ships, pearls and shellfish make you feel really relaxed and calm.
The bonuses are quite cool. I had some of them and enjoyed it.
I was so happy to win some funds. Many thanks to the support team that helped me a lot to find out how to withdraw my winnings and go though the verification team.
I really hope that this casino has a great future. I'll definitely come back.
Dear MissAbby, Thank you so much for sharing your experience with us! We’re thrilled to hear that the design and sea vibes made such a positive impression on you. It’s great to know you’ve been enjoying the bonuses and had a smooth experience with both the winnings and our support team. We truly appreciate your kind words and are excited that you’re looking forward to the future with Crusino. Kind Regards, Crusino Casino Team
Good selection of games, good bonuses (horrible T & Cs though read carefully) decent amount of providers, decent banking options, and games load and play smoothly. Overall everything that you would expect from an online casino and especially one part of an established brand like Dama.
Signed up, made a deposit with no bonus, managed to get a good balance and having withdrawn from dozens of dama casinos I know the process well. Upload documents and hit withdraw, I can see my documents were approved However the withdrawal stayed pending for 7 days lol never seen it happen before at a dama casino. Support not helpful, get usual copy and paste responses and let's be grown ups here and point out that this is simply so you reverse your withdrawal and play it. In the end I had seen enough of how this casino operates and was happy to zero my balance and close the account. It's unfortunate that there's a few rotten eggs amongst the dama casinos and this is one of them. All we ask for is be fair, follow your own policies and don't mess people around. Just a humble warning to anybody signing up here.
Dear Genovese, Thank you for your feedback. We're glad to hear that you enjoy the game selection, bonuses, providers, and smooth gaming experience overall. We also appreciate your insight on the importance of reading T&Cs carefully. Regarding your withdrawal experience, we sincerely apologize for the delay and understand your frustration. We understand how frustrating and inconvenient it can be when things don't go as smoothly as expected. It's disappointing to hear that our support team did not meet your expectations, and we'll make sure to pass along your feedback to improve our service. Your satisfaction is our top priority and we always strive to provide high-quality services. Please contact our support team directly so we can investigate the issue with your withdrawal and provide you with assistance regarding this matter. Kind Regards, Crusino Casino Team
It's been two weeks, and my deposit has still not gotten into my casino account, i deposited with crypto. I've asked the chat every day since, and they still keep giving me the same answer. that I have to wait a couple of days.. and that they're working hard on fixing it...
Dear Espeland95, Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during depositing. We genuinely understand how frustrating this might have been. We would like to emphasize that our primary focus is on effectively addressing and resolving the issue at hand. Our team always works hard to investigate and resolve any issue as smoothly as possible. Please contact our support team directly so we can provide you with further assistance. Your satisfaction is our priority, and we are always ready to help. Kind Regards, Crusino Casino Team
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I love the name of Crusino. It sounds like something magic and connected with blue. Its design is also my favourite as it is in the style of sea and it is marvellous. As for the games, I really enjoyed the time when I was playing, but I have an issue with one of them. Support team helped me with it really fast.
The First deposit bonus is something good. I loved free spin on Fortune Wheel where I won some additional free chips.
Also, as for the cashout, it was approved really fast and I bought a present for my husband, wow really impressive.