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Terminated

Cresus Casino has been terminated due to being unresponsive. Consider these instead:

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9.9 /10 3
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Cresus Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 11 reviews
5.8/10
11 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints
What we like
  • 0-24 hour withdrawal timeframe
  • Live chat available
  • Mobile friendly design
  • Easy to use lobby
What we don’t like
  • Limited withdrawal methods
  • Limited live chat hours 9:00am – 10:00pm
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Cresus Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.cresuscasino.com
Established
2014
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

Cresus Casino is an online casino site inspired by the ancient King Cresus of Lydia. The site’s historical theme contrasts nicely with its modern instant-play interface and game selection. Players at Cresus Casino will find games from providers such as Play'n GO, Evolution GamingBetsoft, and other big industry names that sign gaming entertainment like slots, live table games, and more. A large number of these games are accessible on most smartphones and tablets, too. Cresus Casino is licensed by the government of Curacao.

Restricted Countries

Cresus Casino does not allow players from certain countries including but not limited to the United States, the United Kingdom, Australia and Denmark. Players from all other countries where online gambling is not illegal are welcome to play. More information on restricted countries can be found under 'More casino details' section.

Mobile Gaming

Many of Cresus Casino’s games can be accessed on most HTML5-compatible smartphones and tablets. To access them, players just have to load the Cresus Casino website in a mobile browser. No app download is required.

Security and Fairness

Players can count on Cresus Casino to treat their private details with the utmost care. The entire site is encrypted with modern SSL technology, the same protocol used by all reputable online stores and services. It works by obscuring private information like credit card numbers and passwords to prevent anyone from being able to steal the data.

Cresus Casino uses only games from platforms that have been audited and shown to be fair. Independent agencies like TST and iTech Labs have tested these games and shown them to use genuinely random software.

StallCation

Complaints

Read the complaints other players have left for Cresus Casino. Learn more about complaints.

Show all complaints
Cresus Casino - Chat agent requesting a document from Skrill that does not exist

This is a very strange complaint to submit and I'm shocked Cresus casino would want this on Askgamblers.

Cresus casino verified my ID, selfie and POA no issue.

They then requested the standard profile page of skrill. I uploaded this. It was declined. When I spoke with 'Claude' on email I attached the screenshot which was rejected and then uploaded the email from Cresus (received after the skrill screenshot was rejected) requesting the exact same screenshot? Claude then began to ask things that I think were getting lost in translation or it was a competence issue. He began to ask if I had downloaded my screenshot?

It took 30 minutes and Claude finally said the finance team had requested a 'Skrill Monitor Official'? (Chat below)

'Kyle

Your finance team wants to me send skrill an email and ask them to send me a 'Skrill monitor official?'

Claude

Yes'

Needless to say when I called skrill and then opened a ticket about this they were just as miffed as me and stated they have no idea what the casino is on about?


I'm not sure if things are getting lost in translation, if the casino is being difficult as I have a small withdrawal or what?

I really need Askgamblers to mediate this as i have supplied all necessary KYC as per official emails from Cresus and the confusion seems to have come from the chat agent and the odd 'Skrill Monitor Official'? Which does not exist.

All evidence attached.

Thank you in advance

staus Unresolved

Complaint Statistics

Resolved 2
Avg. Amount $ 1,315
Avg. Complaint Duration 3 days
Avg. Response Time 2 days

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Player rating
5.8/10 11 reviews

Top reviews from our players

I played to a lot of online casinos and now I am looking for new casinos with new bonuses to spend my money and obviously to have fun! I found out about this casino when I was searching for a good welcome bonus on AskGamblers website! I saw that it is powered by a couple of slots providers, one of them being NetEnt and I took a look at their welcome offer to see if it deserves!

I created my account and I made a 10 euro deposit via Skrill, I received another 10 euro bonus and I was very happy with the wagering requirements, only 30 timesdeposit+bonus!

They have an interesting website, with a nice look and also video poker and live casino! After I made my deposit I searched for a good game to play and I was attracted by Jack Hammer slot, an old one that I didn’t played for a couple of time! So I opened this game and I started to spin! The game paid me well at the beginning, I managed to increase my account balance to 32 euro and I kept playing this slot because I wanted to catch the free spins feature! About 2 hours later I saw that I completed the wagering requirements and I requested a withdrawal of 33 euro via Skrill!

I had fun here, I like this casino and I will try to rate it from my own experience even if it was a short one! For the welcome bonus I will give a 9 because I was happy with the low wagering requirements and with the minimum deposit of just 10 euro! For the payment methods I will give an 8 because they don’t have lots of options available! I didn’t had the chance to test the support team but I will give a 9 because I saw that they have an important option for me, the live chat!

Hi, Thank you for the honest and very much important feedback. We appreciate our players taking their time and writing review for our casino. We always take these reviews seriously as it helps us to further develop our product and make it better and more enjoyable. It is always great to read all positive review about out casino brand. It simply adds to the box of self satisfaction for us and shows that our work is appreciated and enjoyed as it supposed to be! Cresus Casino has developed a great portfolio of top notch game providers in the industry, offering most exciting games. We are sure that all player will find the one for them to enjoy excitement these games bring. In 2022 Cresus Casino is keeping up with the trends in payment options that players need. We offer all most up to date withdrawal methods including bank wire, Skrill, Neteller, Visa, Master Card and crypto. So everyone can have quick and safe access to their winnings! We always say that communications is the key to the relation. No surprise, we can boast some of the greatest live support agents there are. Our agents are on stand by every day from 10AM till 10PM CET. We hope to see you enjoying exciting games and bonuses we have at our casino. Have fun and play responsibly! Sincerely, Cresus Casino team

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