CosmicSlot Casino

Withdrawal pending for 4 days

€50,000

I made a $500 withdrawal four days ago, and the funds haven't been credited yet. I've emailed support or KYC to inquire about the status of my withdrawal, but the response is always the same: "The Finance Department processes withdrawal requests daily from 9:00 to 18:00 (GMT+3). The processing time may depend on the department's current workload."

My first withdrawal of 50 euros has been received, and there are three more pending withdrawals of 500 euros each, totaling 1,500 euros.

I'm very frustrated. How can I complete all my withdrawals if the maximum per withdrawal is 500 euros and they're pending all this time?

Delaying withdrawal for a week

$4,000

I made a withdrawal for $500 a week ago, and after 3 days had passed and multiple attempts to try and see what was going on, my withdrawal was canceled randomly.

I received an email saying not to worry and to make the withdrawal again, and it would be accepted immediately. So I did, and then a couple more days went by, and finally switched into the processing status, which it has now sat there for almost 3 days.

I've attempted to reach out to numerous people and emails that they keep giving me, and just keep being told to be patient and not to worry, and nobody can direct me as to where my money is or what is going on, or how much longer it's going to take.

But it's going on for a week now, at least, and still no progress has been made

No withdrawal agter 6 days

$500

The reason for my contact today is because cosmicslot Casino is not paying my 500EUR withdrawal after 6 bussiness days, when I try to contact their support team through Live Chat, it's always the same answer that tells me to keep waiting without any updates, and when I contact their email I get no answers. On there site it says that withdrawal tooks 3 days but it isn't when I losing always and finally whanted to withdrawal they keep waiting me for it

I'm afraid I will not receive my money, so I contact you guys as my last option to help me in this case.

Casino cancelled pending cash outs

Hi,

My account has been fully verified with this casino before, I had 3 pending cash outs of €500 all 24hrs apart as per the casinos terms and conditions. They have been pending since 5th/8th & 9th of Feb, 2025. I also have another 3k balance on my account that I won on 9th Feb and was waiting for the 24hr period to pass so I could request another cashout. The website says €1000 per transaction, but it will only allow €500 Withdrawal per transaction.

The casino have emailed me today requesting me to upload ID and address again, I have no problem doing this. But the site does not give me the option as my account has already been verified. I contacted support they told me to email KYC finance dept. I have emailed them and attached the requested documents. I now have €4,500 balance back on my account.

I feel this casino is trying to stall payments In the hope that I use the balance up.

Please help AskGamblers, this is extremely frustrating.

Cosmicslot delay payment

Hello, I started to use Cosmic slot casino, made a deposit. All was good. But now I'm waiting for withdraw more than 5 days, from live chat support I didn't get any answer, they just repeated the same. " Your withdrawal will be soon as possible". They not allowed to ask for more than 500, so I asked for 1 withdrawal of 500e. They are trying to scam me or delaying on purpose, without any information on what's going on. It looks like scam site, but let's see, if ask gmablers can help with this case. I uploaded screenshot where u will see my pending transaction and hope u will help to solve this problem with cosmic slot and their bad behaviour. Thanks

CosmicSlots - Prize from a competition not rewarded

CosmicSlot Casino held a competition on their social media platform where they would award 150 euro and 150 free spins to 3 lucky winners.

I participated in the contest and I was among the 3 players that won the draw.

I received a private message on my account to submit my email address that’s linked to my casino account and I did. They said that the rewards would be credited to my account in max 48 hours. The draw took place on 30 May!

After 3 days I messaged them again on both their social media and on live support on their site but they didn’t even answer on social media and on their platform the support said the appropriate person was looking into it.

6 days have passed, and no response! So I decided to open a complaint here

Unresolved

€50

Delayed cashout

Cosmicslot casino don't process withdrawal from 15th January , account was verified 16th, They also don't respond to emails 4 days already. Live chat can't help, only ask to wait for replay from Financial department. Waiting week or more for verified account I think is too long. I already lost back €400 and €500 is pending from 15th January.

Deposit amount did not appear in the casino account

Made a deposit of €20 in Ethereum on January 7, 2024, but haven't received it in my account so far. I've repeatedly spoken with live chat but haven't received assistance. They ask for the same documents and pictures each time. They say the finance department is handling it and it should be resolved soon, but there have been no results so far. They don't care.

No 2nd deposit confirmation

€20

The situation is this: I played on this site Cosmicslot, everything was fine, and an unpleasant situation developed. I transferred 700 € and 100 € to the Cosmicslots game account on November 15, 700 € was displayed only on the 16th, and 100 € still did not appear.

I wrote to their support service, to which I was told that the information had been transferred to the financial department and wait for an answer, there was actually no answer.

Then I started writing to the financial department myself, to which they did not answer me. Then they told me that supposedly my transaction was not sent to them I received it, but my money went to them, because I called my bank, the bank said that the money was in their account. I sent them all the screenshots from the bank, to which they still do not answer me

€100

CosmicSlot Casino Complaint Stats

Resolved 13 / 14

Avg. Amount $5,036

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

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Player Rating

9.2/10 ● 648 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the quick sign-up process and the variety of payment options available, including Visa and crypto. The extensive selection of over 8000 games and generous bonus offers with low wagering requirements are also highly praised.

Players dislike the low maximum cashout limits from bonuses and free spins, which they find restrictive. Additionally, the high wagering requirements for bonuses make them less appealing for casual players.

Top Reviews From Our Players

djukarbc

10/10

*Good slot providers
*Good support
*Nice bonus
*Casino have a licence
*Options for payment
*Fast servers
*Beauty interface
*Don't have a no deposit bonus

V4L3

9/10

Welcome bonus was awesome, and they always have new promos for regulars. The site is super smooth. Easy to find games and my account info. Huge game selection! Found all my favorite slots and some cool new table games.

The flashing lights and sounds in casinos overwhelm me. I dislike the predatory nature of gambling and its potential harm. Gambling goes against my values of earned income and saving.

Anthoninja

10/10

I love the space theme, range of games has all my favorites and the customer service is on point. Only have to wait a few minutes and they get the job done
The payout time is solid and I always have a good time there.

I can't really say there is anything I dislike about the casino, I would add some more bonuses and NDFS if I had to dislike something. Payout times could always be faster too.

Chantalbb23

10/10

Has a good amount of games that I like and good customer service. .... I also like the signup bonus of 50 free spins. it's a good casino I would recommend

V2024

10/10

As for the casino, there is a lot to choose from when it comes to games, I saw this year's new products and some classics. As for the bonuses, I am also pleasantly surprised, I received PLN 150 for nothing, so it's a big plus for the casino. The team is fine, you can quickly go to the chat on live without spending much time writing with the Bot. Fast withdrawals

KurtisFlahr

10/10

I'm brand new to the cosmicslot.com website and am just fascinated by the website layout - whoever designed it thought of every single imaginable detail because the cosmicslot.com website hasn't been revamped yet; no implication that they're going to revamp it hahahaha. They imaginably thought of it alright, they sure did because they imagined it, which means that they're the source of the imagination, therefore it's on themselves; it truly is on them for going all out! Oh and also, this 50 free spin welcome bonus is spectacular. Other sites give you 10, 20 or 30 and this can frustrate people as it's like playing baseball with a mediocre baseball bat. 50 spins is a hefty amount and because of this, it goes to show that they're committed to accommodating every single persons needs and wants; emphasis on "needs" because it starts at "wants" :). It takes a true genius to design a website like cosmicslot.com and I am proud to be an active member on this site. Everyone's active and vibing on this website when they are; 100% of them are - let's say there's roughly 100 000 members on this website; roughly 99 999 are vibing and the odd men out that are odd men out will maybe play ball. This review is 100% because everyone has their very own and sometimes combined moments in life, so keep vibing. These askgamblers.com cosmicslot.com reviews put me in the zone for my first and last cosmicslot.com review amongst these two sites themselves that made for the perfect combination formula for writing this first and last review. I strongly 100% recommend this website to people; that means try it out and stick with it, as in, go all out in terms of loving the website and be strongly strongminded about it!

Emfoster

1/10

The design of the site was decent. The game load quickly and the catalogue of games is the same as you would find most platforms. The support is responsive but unknowledgeable.

Be careful when making a deposit. I deposited in Euro but they charged me USD. Support was terrible because they said it was my bank that made the charges which was not the case because I received the statement from my bank. It was clear in the statement that there was no currency conversion by my bank. It seems that their bank made the conversion for some reason and then they charged me for it.

zxqtr88

10/10

The site is beautiful in terms of design and speed when opening games. Excellent customer service. Good dealing with customers. Lots of deposit bonuses. I am very happy to subscribe to this site. I recommend the site to be number one among all the international casinos. Thank you

Dennny

10/10

The online casinothat offers all players not only the most modern games but also interesting bonuses for new and regular players. You can play here not only for money but also for free. So far I can't complain about anything. Fast support. Bonuses. Loyalty and bonuses. Great everything

Aleks1488