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Cheeky Casino

Item: Cheeky Casino
Rating: 6.2
Author: Goran G.

The casino is restricted in your country.

Our Rating CasinoRank

6.2/10

CasinoRank

Player Rating No reviews yet

No reviews yet

Complaint Response 1 complaints

0 hours avg. 1 complaints

What we like

Mobile-friendly
Numerous software providers
Games proven fair
UK Gambling Commission license

What we don’t like

Multiple country restrictions
No live chat

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Goran G.

Cheeky Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.cheekycasino.com/

Established

2018

Licences

Alderney Gambling Control Commission, UK Gambling Commission

Company

Jumpman Gaming Limited

Affiliate Program

Jumpman Affiliates

Languages

English

Casino Type

Instant Play, Mobile, Live Casino

Cheeky Casino is an online casino where players can experience numerous popular online slots and a decent selection of table games. These releases are powered by some of the leading software suppliers like NetEnt, Pragmatic Play, Big Time Gaming, and Barcrest, to name a few. The customer support representatives can be reached via telephone or email, and players can also send a direct message to the agents. Cheeky Casino is licenced and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries and Territories

Due to some legal restrictions, residents of certain countries will not be able to open an account at Cheeky Casino. Namely, these limitations include, but are not limited to, players from Belarus, Belgium, Czech Republic, Denmark, France, Israel, Italy, Russia, Slovakia, Slovenia, Turkey, Spain, Turkey and the Ukraine United States of America. The entire list of the restricted countries and be found under our “More casino details” section.

Mobile Gaming

All members can access their favourite releases and play them on the go, thanks to Cheeky mobile casino. Players can pick a variety of online slots, and a few table games, that are all reachable from practically any smartphone.

Security and Fairness

Cheeky Casino uses a well-established and reputable third-party payment service provider for the acceptance of online payments. That way, their servers protect the information and the casino guarantees security of players’ personal data.

As Cheeky Casino holds games by Microgaming and NetEnt, which are frequently audited software providers, players can rest assured the outcome of every game is arbitrary.

Deposit Methods

Maestro, MasterCard, PayPal, Paysafecard, Pay by Mobile, Visa, Neteller, Skrill

Deposit Fees

Withdrawal Methods

Maestro, MasterCard, PayPal, Paysafe Card, Pay by Mobile, Visa, Neteller, Skrill

Withdrawal Fees

Withdrawal Limit

No Limits

Currencies

British pounds sterling, Euros

Pending Time

72 hours

Withdrawal Times

E-Wallets 1-5 days
Bank Transfers Not offered
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Nyx Interactive, NextGen Gaming, 1x2Games, Barcrest Games, iSoftBet, Quickspin, Yggdrasil Gaming, Playson, Eyecon, Big Time Gaming, Elk Studios, Inspired, Core Gaming, Genii, Pragmatic Play, Instant Win Gaming (IWG), Gamevy, Blueprint Gaming, Leander Games, Playtech, Red Tiger Gaming, Tom Horn Gaming, 2 By 2 Gaming, High5Games, Just For The Win, ReelNRG Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

Apart from the software platform giants like NetEnt, Pragmatic Play, Big Time Gaming, the casino also offers other leading platforms like Microgaming and Eyecon. The most popular video slots include names like Starburst Slot, Dead or Alive Slot, Great Rhino Slot, and Rainbow Riches Slot.

Even though video slots make up the largest share of the Cheeky Casino’s collection, there are also several table games to choose from. In particular, these variants include Euro Roulette, European Roulette and Blackjack.

Live Casino

There is no separate live casino section here, but players can easily find live a short selection of live dealer games using the search function.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Live Chat

Email Support

[email protected]

FAQ Section

Support

Cheeky Casino is made of qualified specialists, who will gladly help all players that need any kind of assistance. The working hours of the customer support team are 9:30 to 18:00, Monday to Friday, and members can get in touch with casino representatives by sending an email or a direct message, through the website.

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Complaints

Read the complaints other players have left for Cheeky Casino. Learn more about complaints.

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Submit complaint

Won't pay £2,000 winnings

Hello

I am so sorry to contact you but feel I have no option. I desperately need help. These people have made me feel suicidal for over a week now.

28.04.21. - deposited on the cheeky bingo site £50 via PayPal. This was the third deposit with this site since opening.

28.94.21 - played megaways beetlejuice and won over £400. Continue to play on megaways Christmas carol and won £1709.40 on 10 free spins.

Balance at that time was £404.24 plus £1709.40.

28.04.21 - request a withdrawal of £2000. Withdrawal declined and account blocked.

29.04.21 - live chat and emails requesting what is going in with withdrawal and frozen account.

29.04.21 - e-mail received requesting copy of driving license. Sent straight back.

30.04.21 - after days of chasing received an email stating I had beeld excluded from a ladbrokes site on 17/04/17 until 17/04/22, this is impossible as I’ve only been on gaming websites since last year but anyway confirmed I do not have gambling issues and am aware of gaming tools er.

2.05.21 - days of emailing and online chat received an email requesting full ID including a picture of me with driving license. Sent.

06.05.21 - again days of online chat and emailing to receive a response requesting PayPal screen shots. Sent.

07.05.21 - requested screen shots of PayPal transactions since opwinding account. Sent.

Also received an email stating they had declined my request to reopen my account and have applied an exclusion on this account and others I am a member of. No reason provided.

08.05.21 - received an email titled your complaint. Email states they are sorry I have a complaint about my withdrawal and have raised a case. A case manager will be in touch in 28 days. Again delay.

Tried to log in and was successful although everything is frozen. Withdrawn. Went into chat and asked is my withdrawal going to be processed and they said no not until your case has been completed.

Another delay tactic over well over a month. I’ve complied with everything they have said and am at a total loss on what to do next.

Screenshots of everything including my win please help.

Kindest regards

Paul < surname removed >