Casino Midas

It is the best out there. Customer service is top notch, always willing to go out there to assist you. And I've won a small jackpot and won a little bit on a few different slot machines, more than a few times.

Though no a problem for myself, customer service sometimes use translators and sometimes the translation though makes it understandable as to understand what is been said, isn't always a correct english sentence, if that makes any sense and the casino midas always pay out your request amount you want to withdraw but 3 or 4 working days to pay out seems a bit long. That's all

Casino Midas

November 1, 2023

Hello SoloDRsa

Thank you for your amazing feedback!

We're delighted to hear that you consider us the best and that you've had positive experiences with our top-notch customer service. Winning jackpots and enjoying successful rounds on various slot machines is fantastic! We appreciate your understanding regarding the translation aspect, and we're continuously working to improve this.

We'll also take your feedback on withdrawal processing times into consideration. Your valuable input helps us enhance our services, and we're committed to providing you with a great gaming experience.

If you ever have more suggestions or questions, feel free to reach out.

Happy gaming

Casino Midas Team

By far the best site I've played!
Payouts are amazing and consistent!
Customer service is always very helpful if needed.
It's the first site I feel like they actually want you to win.
Anytime I needed anything I would ask for Alex and he would make it happen.

I don't like the fact that the operators in chat room they use all the time the translator. I don't know what is the reason because they are delayed giving an answer

Casino Midas

November 1, 2023

Hello tzi1717

Thank you for your wonderful feedback!

We're thrilled to be your top choice for online gaming. It's fantastic to hear that you've had great experiences with our payouts, consistent winnings, and helpful customer service. We appreciate your specific mention of Alex, and we'll be sure to commend his exceptional service.

Regarding the translation issue in the chat room, we understand your concern, and we're constantly working to improve this aspect. Your input helps us enhance our services.

If you have any more questions or suggestions, please don't hesitate to reach out.

Enjoy your time with us, and we're here to make your gaming experience the best it can be!

Casino Midas Team

I deposited 32K ZAR today and won R300,000.00+ I am in tears with happiness, trust the payout will be as good as hollywood or lottostar process! Thank you casino Midas you have made my car dream for Mother is so proud of me.

Nothing just awaiting the ID upload process and payment of winnings, I am broke now and trust that the process is like other casinos I joined recently like lottostar was taking 1 day.

Casino Midas

November 1, 2023

Hello thembamlungisi

Congratulations on your fantastic win!

We're overjoyed to hear about your significant win at Casino Midas, and we sincerely hope that your payout process goes as smoothly and quickly as possible. We understand your excitement, and our team is committed to ensuring that you have a seamless experience.

If you have any questions or need assistance during the ID upload process or with your winnings, please don't hesitate to reach out.

Wishing you all the best with your car dream, and thank you for choosing us for your gaming adventure.

Casino Midas Team

Great layout of the website, great selection of games, partly friendly support although nowadays needs to use translator for some reasons, ok bonus system, live casino too, great slot game choices,

Lost a total of over 450,000 AUD over past 5 years
-Continued to lost money, even had cashout, but later lost back to casino again
-took average of 3 to 4 days for head of the casino to reply to my email, 1 to 2 days sometimes no replies from the manager!
-I only see I deposited bigger amount at once but after all lossing. e.g. When I joined this casino I only tend to deposit 100 to 200 per transaction, until recently I starting to deposit over 700 or even 1300 AUD per transaction AND lossing all over.
-odds of winning on for example roulette, the odds of winning is very different on demo play compared to the same game IN my account.....

I've been gambling online for the last 3 years, joined Casino Midas 6 months ago. By far the best site I've played!
Payouts are amazing and consistent!
Customer service is always very helpful if needed.
It's the first site I feel like they actually want you to win.
Anytime I needed anything I would ask for Alex and he would make it happen.
Lot's of bonuses and free spins! 10 out of 10

Alex is the best casino host and sorted out a big mess around with my deposit issue. Deposited on the casino 3x and showed on my bank statement and successfully charged by merchant.

However didn't get the funds and Alex compensated me out of his own pocket. Shows how much he appreciates his clients and cares about them. Wouldn't find any faults with Alex as he's a top bloke and honest. Couldn't had ask for a better casino host and highly recommend him as a host.

Technical issues with depositing as this isn't the first time having issues and funds not showing in balance when depositing via neosurf, card and btc.

I like the management. I had a previous post being not friendly to Alex or the team. This has been resolved and I am working with them toward a great relationship.

Previously I had posted a negative comment, and I had been approached by PA of the chief of the casino Daniel. Hopefully everything can be improved and I think they are trying their best to improve. I wanting to pass on my complement to Stephanie, Kelly, Ade, Sophie, Carolina, Alberto, Simona and Jamie as they always have been quite supportive to me as a customer

I am still observing whether Casino Midas has improved all the points that I had suggested to them through email, and keep up their promises to recover my platinum VIP status! Thanx

It actually depends on which customer representatives that you got from this site, some of them are not great, but some are very efficient and responsive, I wanting to say thank you to my old VIP manager Stuart, although he is not my manager anymore, as he was being promoted, he is the best and the only one manager who treated me like a real customer, other managers that I have since then none of them understand my needs and cares for me like he did, and other manager tends to be 'on leave' and hard to get in touch with....so I am very unhappy now:(

Well they said they will reward you more when you moved up your VIP status! Guess what? Now I am a platinum vip, and I feel I am always losing my money into the casino, and even if I did win something, I can quickly lose a whole LOT of amount back to this casino, and never really get to cashout anything. And they told me that the cashout reviewing process only takes 12 hours to review, now it is not being looked at after 12 hours is up? Very terrible service, and they charged on my bank in Australia very high foreign exchange rates, so don't trust anything that they had said!

A good selection of games and a bonus program which is easy to understand and if I overlooked a bonus and made a deposit, the casino was generous and added the Bonus even sometimes after my deposit, that is Special and I did not happen in any other Casino to her. My Personal Manager Alex seems to have a lot less Clients in average to take care of than in other Casinos, because I get immediate answers (and not afters days). And the biggest difference to any other Customer Service is the fact, that his personal assistance or offers are not Always related to new Deposits, but trying to create bonuses because of former deposits...Chapeau!

The selection of deposit methods could be higher. I took a while to upload my documents, because the system did not recognize my added verification documents