Page 2 – Player Reviews for Casino Fantasia

Casino Fantasia it is very new Novomatic casino. I never played it before few months ago I somewhere find a link to this casino, and of course I was happy to see another one Novomatic casino. There are not so many casinos which offer games from Novomatic, and therefore I am always tried to play in such casinos.

Apart from all other Novomatic, casino Fantasia has the best welcome offer, 200%. Of course wagering requirements is insane here, 40x deposit + bonus, so imagine Valdes deposit 100$ (I am saying Valdes, because I can not realize that I will make deposits 100$ each, too high for me). Valdes will have 300$ on his balance, but wagering requirements will be super insane, 12.000. I hate such offers, but I am always accepting it, since I am just like to play as long as possible. I made 20$ deposit only in this casino, since I have no any other money, and was able to play with 60$.

By the way, I see Monica rep of casino Fantasia here, Monica, why I did not get any email with bonus for few months already since I join? It is strange in my opinion. With my 60$ I had around an hour of playtime, from begin I start playing Lord of Ocean, this is my luckiest Novomatic slot I think, most my successful withdrawals from Novomatic casinos is coming from winnings on this game. After feature I changed it to Book of Ra, and my 70$ balance gone with 0.40$ bets, I was even not able to get 3 books to trigger freespins. But I am absolutely ok with this, Novomatic games have insane variance.

6 stars, since I did not test withdrawals and customer support. And I WANT to give casino another go, but they not send me any bonuses. It is really strange, and looks like casino not want to see me as a player.

Dear Player

We are sorry that you did not enjoy your experience at Casino Fantasia. Our security team and support team have looked into your issue, and it appears that you successfully made two deposits on two consecutive days. It is also apparent that you played two different games on Casino Fantasia and unfortunately lost your money playing these games. There are no records of you successfully winning any features or free games, thus resulting in a win of $147 as you suggest.

Our records show that you successfully carried out a total 162 gaming transactions at different stakes, winning at different stages, but at no point hitting a win of $147. At Casino Fantasia we take care in ensuring fair play for our players. Our games are provided by the highly renowned Greentube software. Fair play and responsible gaming are key important factors at Casino Fantasia. We apologise for not dealing with your request in a more prompt manner. We will attempt to deal with these issues more effectively in the future.

We would like to credit you with a free no deposit bonus of $10 as a gesture of goodwill for the delay in responding to your request. Should you accept this, please contact support, who will provide you with details on how to redeem this.

MONICA

Novoline games.

Only made 2 deposits first one was fine I lost you expect that it's gambling. Second one I deposited $20 but noticed there was $25 in my account started playing Book of Ra got the feature won $147 closed the game all the money was gone I had just my original $20 in my account contacted support been waiting over 3 hours no word back. I'm glad this happened so early on I shall never play there again enjoy the $40 you could of had way way more than that if you didn't mug me off lol.