Casino Adrenaline

I am writing this complaint against casino Adrenaline Licensed by Offshore Finance Authority of The State of Anjouan, under The Computer Gaming Licensing Act 007 of 2005.

The casino has illegally removed my funds from my gaming account.

I deposited using a bonus code, bonus terms were 5 EURO max bet per spin while active bonus. I followed this rule and only bet max 5 euro. There was no max. cash out limit.
I completed the wagering requirements and had balance of approximately $4000. Then I withdrew some funds and cash out was approved.
I continue to play more and I also increased my bet to $35 per spin because bonus was already wagered and I only had real money in account. I also confirmed with their chat support if I can increase the bet. Their agent confirmed I can bet any amount when there is no active bonus.

While betting $35 on slot game I hit bonus feature and won $16000, bringing my total balance to $20678.

Then I requested a withdrawal. Casino rejected the withdrawal and removed my entire winnings from my account. They said max. bet on their casino website is $20 per spin. But this information is not mentioned anywhere on their website. They have unlawfully removed my funds. I followed all the rules and terms on the casino. If any wager on the casino games violate any term, the system is designed to reject the wager automatically. But in my case both the system and their support agents allowed me to wager any amount because there was no active bonus. It is clearly mentioned on their terms that 5 euro is max. bet only while bonus is active.

They are not responding to me anymore. Please help me recover my funds. I will greatly appreciate your assistance. I have nowhere to go and reach them.

Thank you for your attention to my case.

Unfortunately, I didn't have the opportunity to check if there was anything I liked because I was deceitfully lured by their offer of 100 free spins for registering and then after registering I received information that unfortunately they didn't have the bonus for me, which they had used 15 minutes earlier to convince me to open an account with them.

Sneaky practices
I was tricked into signing up with an offer of 100 free spins and then after signing up I was informed that unfortunately they did not have the bonus for me that they had used to convince me to open an account with them 15 minutes earlier.

Casino Adrenaline: A Heart-Pounding Experience

Imagine a casino that mimics an electrocardiogram (or ECG) for it's casino logo. Yes, you read that right! Casino Adrenaline is here to give your heart a workout and not just from the excitement of winning or from a "seemingly hot Sagittarian moderator of another country that hails dominantly like a full sea pirate of the raging 7 moderators going full speed ahead of her stellar career and ageless good looks".

This online casino is like a very high rollercoaster ride for your soon to be emotions, with it's turbulent ups and downs, twists and gorgeous turns and the occasional loop-de-loop that leaves all players into breathlessness.

First things first before sweating up, let's talk about the generous offers. Casino Adrenaline lays out no deposit casino codes like a buffet at a Las Vegas wedding. It's like they're saying, "Come on in, the water's fine!" only to later say, "I do!". Sure, I made a deposit once upon a time, but that was so long ago that I might as well have been using seashells and clams as trade-ins for currency.

The truth is, the casino doesn't quite have that magnetic pull to keep me coming back for more to be honest. It's like a party where the music is great, but the dance floor is halfway empty.

Now, let's get into the nitty-gritty of deposits. Casino Adrenaline accepts a smorgasbord of fiat currencies, from the good old Canadian Dollar (CAD) and Euro (EUR) to the futuristic world of cryptocurrencies like Bitcoin (BTC), Dogecoin (Doge), Litecoin (LTC), and Ethereum (ETH). It's like a financial United Nations in there! But here's the nice highlight: the minimum deposit is an awkward $27 CAD. Who came up with that number? It's like they threw a dart at a board and said, "Yep, that'll do!"

During my stay, I decided to play with BTC and stumbled upon Penny Pelican from BGaming. Let me tell you, hitting a 193x bonus on that game was like kneeling down to propose to your girlfriend. The game itself is a riot on a ship, with wild symbols, multiplier wilds and free spins that make you feel like you're on a treasure hunt with a slightly tipsy pelican who made plenty of jokes along the way.

Casino Adrenaline has got the same setup as Bitstarz, King Billy, and other well-known casinos. It's like they've all been cloned from the same DNA strand ready for a laboratory analysis. The games, the bonuses, the layout – it's all eerily familiar. It's like walking into a parallel universe where everything is just a little bit different, but not different enough to be truly unique. Stepping to a different timeline that looks the same but something being quite out like a vase being badly designed or a couch that has been nudged lazily to the left by 2 inches.

In conclusion, Casino Adrenaline is a mixed bag. It's got the potential to get your heart racing, but it might not keep you hooked for the long haul. The generous offers and wide range of deposit options are definite pluses or should I say "pulses" ;) , but the awkward minimum deposit and lack of engagement might leave you feeling a bit flat. So, if you're looking for a casino that will give you an extended jolt of excitement, give Casino Adrenaline a shot. Just don't forget to check the ECG monitor!

I had a good experience at this casino. This casino has a lot of bonuses, even compared to other casinos.
What I like here is the fast payouts. And this can be done in very different ways.

Everything was arranged for me at Casino Adrenaline, I didn’t contact the support service, so I can’t say anything about it.
I can recommend trying this site.

I started my experience at Adrenaline Casino playing with a no deposit bonus. I met all the requirements and had to deposit a very small amount as a test deposit then I was easily able to withdraw the winnings which were sent in 10 minutes! Obviously I knew I could trust them and began playing a few times the next 2 weeks and was splitting my funds between my usual casinos and this new one.

About a week later I won around $1000 in bitcoin during a bonus round, when the bonus round suddenly stopped and the money was gone. It did take about two weeks for them to resolve it and I admit at times I was getting a little frustrated, but the pit boss at the casino kept me completely updated and was always answering my emails within an hour from the time I wrote them.

They were being delayed by the game software company from what I was told and the delay was not in their control. They did get it resolved and my money is supposed to be sent to me today, that is why I’m writing this review. It is not often you find a casino that will not only pay out your no deposit bonus without giving you a hassle, but will also do everything in their power to right any wrongs and pay money due to whoever is rightfully owed winnings.

Not to mention their bitcoin withdrawals are sincerely almost instant. That’s amazing. I am excited to get my money today and go back to playing at this casino!

I was frustrated that the resolution took longer then I had hoped but I do not blame the casino in any way. As long as my funds are received today I actually will consider them to be an even better casino than I thought they were from the beginning.

I like the games and the platform. I really don’t have many more nice things to say. When I’ve gone to live chat I was talked down to and generally treated badly. I quit playing here for a while and went back after being offered a free chip through brango, which was not honored by the way. They hadn’t changed. They act like they are doing you a favor by letting you play in their casino. I will never be back now.

The lack of bonuses, when I did get a cash back bonus I was not notified by email or anything and it expired after 5 days. I was there on day 6 thinking I had 7 days. Was told I’m out of luck. They do not appreciate their guests at all.

Great interface. Fast & smooth deposits/withdrawals. Better bonuses than most other casinos. LIVE CHAT SUPPORT, *ESPECIALLY* with Nick - by far the most personable and genuinely AMAZING dude I've ever had the pleasure of chatting with, hands down the best.

None so far, aside from lacking NoLimit City games, which have been my favorite as of late!

The only real potential con I could see myself possibly running into is that there's a limit on the number of withdrawals you can do per day -- whenever I've played and won anywhere in the past, I've had a tendency to withdraw/redeposit several times a day in an effort to keep myself from going below the amount I started with etc.

This is the first time that i have used their service and have been impressed by their site and their staff. They are extremely personable, very knowledgeable, and, not to mention, super cool! The games are interesting and well put together. Also, the payout request was cancelled in error but they paid out very fast as soon as i contacted the support group. Big ups to Nick

The games would keep timing out intermittently. I would reload and it would temporarily fix but not resolve the issue. The website is slow to load from time to time.

I like that they can deal with me when I get frustrated with them. That's not easy to do.... Overall, their staff is very friendly and personable. I've played at their sister casinos, Extreme and Brango (RTG), for a bit over a year now, and I'm very happy with the staff.

Most of their staff are just now learning the Adrenaline platform. I find myself frustrated in having to basically spell out every bit of my question to them, in order to not get a generalized/generic answer. Also, I'm always having to follow up for my Wednesday Spins and was just informed today that suddenly they no longer have that promotion going on. The reward structure is poor. They expect you to deposit/lose $200 before rewarding you with a tiny little $10 chip that comes along with 50x wagering and 10x max cashout limit.

Great interface
Smooth UX
Smooth gameplay
Helpful and knowledgeable live customer chat
Big wins! :)
A great, fast, fun selection of games to choose from. Slots, cards, keno, poker, etc.

Withdrawal amounts and frequency are capped per day and week respectively. Otherwise, any issues are promptly and fairly dealt with by live customer support.