Page 2 – Player Reviews for BuranCasino

I don't understand what all the fuss is about when the casino is well designed looks nice and its very easy to navigate. Not to mention that they have some cool bonuses. Decent amount of providers provides good variety and plenty of choice.

Yes i agree sometimes the withdrawals can be slow indeed, however if you focus on getting your documents sorted out promptly these delays can be avoided.

Simple and clear casino site navigation. large number of games, fast and polite support service. Nothing good could be found anymore, although on this site he has a rather high rating.

You position your institution as a casino with fast withdrawals. why deceive? The support service talks about 24 working hours per output, with an operating mode from 10 to 18. This means that the output takes 3 days. we are talking about an electronic wallet, and the cards even more. I will never do such nonsense as a deposit in this institution.

I selected this casino cause of their great selection of games. You can also select provider in the search bar and that's something i really feel its a must to have. No one remembers all the slots names.

As i suspected this is a sister casino of Zulabet and Libra.
You deposit and get confirmation not only from the casino but a mail as well.
No money shows up in the account and the livechat cant do a thing.
They need to send this to the financial department and you need to wait. Last time i had to wait 12 hours for my deposit and now i did it again :)
If you want to play at this casino tomorrow you better deposit today. If not then select another casino that does not have a bad payment system that looses your deposit

- Good amount of different games and providers
- Livechat employees have been helpful at least now
- Website itself looks ok but you can't edit your profile so if you want to change something you need to ask help from livechat every time

This casino is checking withdrawals very slowly. Approving withdrawal takes almost one week and not 24 hours like they say on their website. That is the big reason why i don't like playing on this casino.

I liked the 100% bonus on the first deposit, and the 200 free spins.

I disliked that I chose this casino on the basis that it had decent reviews and accepted Idebit for both deposits and withdrawals, only to discover after depositing with Idebit it does not, in fact, accept withdrawals via Idebit. This doesn't make sense to me. I don't appreciate being offered a multitude of free spins, only to be spoon fed 20 at a time over a period of days, and having to contact chat each time. Like a child asking for a cookie. It's degrading and time consuming. I don't like being told on chat that to close my account I have to send an email explaining why, and that by doing so I am basically signing a disclaimer that I have no complaints with management.

Bizarre, manipulative, and again, degrading. Being a gambler sometimes is exciting and fun. Sometimes it feels like I'm dealing with vultures waiting to feed off of my desire to just play. For the record, I will not formally close my account if it is the equivalent of me saying I have no complaints. Leave it open. I just suggest no one else opens one.

Nothing positive I can say about the casino. They make anything possible to make you unable to withdraw any winnings.

The casino is doing anything possible to make you not be able to withdraw your winnings. First, their terms and conditions are made to make you only be able to request withdraw a maximum of 500euro/day. It takes another 24 (business hours, which means up to 3 business days) to approve/disapprove your request. Only then you are able to request another 500 euro. After waiting for a week to request a total of 1000 euro withdraw (2x500), eventually, they canceled it for no reason, asking me to make it 4x250 (ARE YOU SERIOUS?). This automatically made me be able to request only 2x250 euro today and then will have to wait for a few more days to be able to request another 2x250 euro. This casino is such a SCAM.
Here is their email:

"Dear XXXXXX,

We would like to inform you that your withdrawal request(s) in total amount of 500 + 500 EUR was (were) cancelled by our Financial Department.

We kindly ask you to split your withdraw into several parts of 250 + 250 + 250 + 250 EUR.

If you have any additional questions please do not hesitate to contact us via email [email protected] or via Live Chat.

Best Wishes,
BuranCasino.com Financial Department"

I just tried this Casino last night, amazing support always here to help.

I've deposit 300€ exclusively with paysafecard because nothing works exept it in my country.

I've won about 983€ i'm waiting for it to proceed by wire transfer bank.

I will come back to you to told you how long they takes to paid me.

My Username is FlaxLar***

For now ? I've nothing to dislike, maybe the approval of my documents let's wait and see.

Buran casino is one of the Araxio NV group of casinos with a Curacao casino license. I think even though they do not have Malta they can be trusted, as I know of a few people who made successful withdrawals within 24 hour frame so that is all good.

I signed up at this casino more than a year ago and claim so no deposit bonus freebie. I think it was 20 or 25 free spins, but do not get excited, as those spins were on one of Red Rake gaming slots, which means you get a bet value of $0.06 per spin on 30 pay line slot. I remember playing at their sister website 200 spins with that bet and won less than $3.00 hehe. I did not end up winning much, which means wagering was not completed.

A few weeks back I decided to claim the welcome offer. 200% with 200 free spins on God's temple, arrrg what an awful slot. I lost the bonus funds in less than 1 hour and did not manage to make cash out from free spins either.

Support is good and very responsive. I think they really do in fact have 24 hour support and I they have their line of wording/talking. Like the responses you get is not the standard that most casinos give out there. The will be saying let me check that question for you and get back with an answer, do not close the chat window. Hello, why would I want to close the window? I must admit it is a bit funny and I like their line of talking.

I think this casino can be trusted even though I did not make it to the withdrawal stage. They have great support, a very huge selection of slots, without any restrictions and a good bonus, although x30 the wagering on deposit + bonus seems a bit much to my liking. If I were to deposit here again, I will most probably never take any bonus here.

First and foremost, let me clarify here that ewallets are indeed available at Buran Casino, as opposed to that indicated in the review info above, so Askgamblers need to update this bit immediately!

Buran is yet another casino owned by Araxio Development N.V, part of Tranello Group of companies, based in Cyprus. This may not be favourable to some discerning players, simply because the casino only has a Curacao license, but this has not deterred me from playing at any of their casinos so far. In fact, most of my regular playing and favourite casinos do have Curacao licenses, and I haven't had any serious problems with any of them as yet!

The biggest attraction at Buran Casino is its welcoming offer - a 100% deposit bonus plus 200 free spins, for a 20 EUR minimum deposit. At a few other sister casinos, this 200 free spins are given in one go, which I really like and prefer, but at Buran, they are spread over 10 days instead, which can be a bit of inconvenience, and one that I don't really like at all. Having to request for each 20 free spins each day, for 10 days in a row, became quite annoying to me. In fact, I even lost 1 day of it due to the time zone difference! Damn!

Game selection is good, although not as comprehensive as at other casinos, but should suffice most players needs. All the popular big name game providers are available, like NetEnt, Microgaming, Play'nGo and Quickspin, so choice of games is not a problem at Buran Casino. What I like here is that the favourite games list does not disappear upon logging out, unlike at some other sister casinos, and there's also that completed wagering indicator, which is good - one that I must have at all casinos that I play at. For me, no wagering indicator would mean a closure of my account at that casino - no 2 ways about this!

My first ever play at Buran Casino turned out most unexpectedly indeed! Finn And The Swirly Spin played very well for me - it gave me a fairly big win after reaching the 20 Keys level, but 'stupidly' enough, I switched over to play GameArt's Ramses Treasure, hoping for a same good play on that game, but it turned out to be disastrous instead! I lost all my balance on that cold playing game, argh!

With zero balance left. I next requested for my first 20 free spins to be changed to Dragon Kingdom game instead, got it, and won over 10 EUR from those free spins. I then played the winnings on Finn game again, and luckily for me, the game remained 'hot', gave me many more free spins games, and I finally completed the free spins winnings wagering, with 191 EUR in cash balance! Whoopie! Without any hesitation, I quickly made a withdrawal of it! Hahaha.

The best part was yet to come! Within that same day itself, my withdrawal got approved, without needing any documents submission for prior KYC approval, and payment was received into my Neteller account very soon after! That was a totally unexpected and a marvellous turn around from Buran Casino! No other Araxio casino afforded me this privilege! A superb service from Buran Casino indeed! And with that, Buran Casino makes into my top favourite casinos list! Hehehe.

I want to share with you my opinion about Buran Casino. Quite interesting design of this site, an original one. A huge number of colourful and interesting games by different providers, I have not seen this for a long time in other casinos. Trust me, I playa lot of these. My experience was great so far, after registering received my bonus as they promise. By the way, comparing to other casinos the bonus wagering conditions are great, like it so far!

Actually, I think I am becoming a fan of this chain of Casinos and really hope that they will not let me down.

Pretty nice casino, also with pretty nice design! There are many promotions, bonuses, also free spins, that just don’t let you stop playing and depositing :) I did really like bonus system, you just deposit and contact chat consultants, i did get a big bonus for my first deposit, and then got many interesting offers. I haven’t withdrawn yet, but gonna let you know in the future how it works :)

Had no problems yet, uncomfortable mobile version a little, but doesn’t matter. Think it’s ok here, but of course casino is casino, and be ready to lose your money sometimes.

I’ve been playing different casinos for a really long time, so I don’t think I’ve found something new, that can really surprise me. But anyway, I’ve found Buran Casino really worth speaking about. The first thing worth saying is that this site looks quite modern and beautiful, just like I prefer. Also many nice slots, chances to win and so on, can’t even say something bad, support is also ok, sometimes a bit slow, but agents help anyway.

Quite strange withdrawal system, and also a bit slow, but anyway exists and of course you can withdraw your winnings.

I really enjoy playing this Casino. The design seems to be great and modern but at the same time it doesn’t stick out and distract me from playing.

Also I was surprised by the bonus system, which is quite loyal. For example, I got 100 % for my deposit, which was 50 EUR, and 200 spins on top, all in once. Seems like quite a bargain!

The Live Chat was really helpful and nice. I liked the clearness and they helped me with my issue really fast. And the last but not least, the selection of slots! I play in different Casinos for few years, but I think I finally found the one, where all my favorite slots are at one site.

Actually I can’t name any disadvantages. Once, my bonus wasn’t credited automatically, but I solved it in live chat quickly and continued playing.

The website is ok. It's moving very well. Easy to use. A nice design. Very many providers

I make the withdraw on 19.01.2018 and today is 22.01.2018. Their withdrawal policy is embarrassing. I made a withdrawal of 700 euros, and they split my withdrawal in 5 parts 150/150/150/150/100. Why, I really do not understand, when in their rules it is clear that the limit is 10000 euros per month. They asked for selfie with my ID and driving license, and after they split my withdraw in 5 parts.

Acceptance of a withdrawal take very long. I think they want you to revers your withdraw to lose all the money. For 700EURO, I need to w8, 7 day. They have little to ask for pictures of personal things just to aggravate the withdrawal process. So take care of them.

Started off pretty well when this casino was new, everything seemed pretty good. Live chat was quick and agents were friendly. Service was quick and efficient. Bonuses offered were interesting. However, now its getting bad to worse.

Seems like they are not able to handle any more customers. The live chat is understaffed and it takes ages to get a query resolved. I have waited for close to an hour just to claim a promotion. That's ridiculous. The chat agents are rude, they change the promotion terms at their own convenience. For eg: I was offered a bonus of 60% and 60 free spins. When I claimed the bonus via live chat I was told the free spins could be claimed once I exhaust my bonus money... to which I demanded an explanation as nothing as such was communicated via email. The live chat agent was quick to resolve this and added just 30 free spins and I was told the rest would be added the following day. I think I am done with this Casino. There is absolutely no clarity in their communication, whether it is by email or via live chat. Be aware, play at your own risk and be prepared to wait for hours at the live chat as you are unable to claim a promotion via a promo code. We are better off with Casinos which offers better services. Very disappointed.

Let's get to the point here. Verification on my account was so fast I had to blink and read it twice! lol. Game selection was top notch! Won $700eu kept playing down to $500eu and made a withdrawal! So can't comment on time yet but looks good so far.

The website is nice and easy to navigate. Casino should be like this, you win and should get your money without too much run around! Keep it up! ^_^

9stars because I keep getting errors messages but not sure maybe it's just my network.

Good games fast loading, good mobile site, fast registration.

No good for Problem Players, you can't set no limit. And when you close your account, you must send a selfi !? with your Username. Nobody must See my picture for close my account.

Created an account today and put in 500sek! Got a nice bonus of 100% and 50 free spins and the Aloha slot from Netent! Managed to win up to 9300sek when my wager was done! Made a withdrawal of 9000kr and sent my documents! Did not take long for them to be approved. Right now I'm waiting for my withdrawal, supposing it's coming soon.

A really good wagering system that you can watch by the left side of the games when playing.

Really good side, many games and incredibly good support. Strongly recommends this page.

Nothing to dislike with this site, they have everthing

Buran casino is one of the latest added casinos on askgamblers and that's how I heard about them the first time. I saw that they were added and as I am always interested to explore new sites, I took a look at what they've got to offer.

I liked the fact that they offer many software providers, including Microgaming, Quickspin and others. They also have a nice welcome bonus package where for first deposit you get 100% match with 40x bonus wagering.

After doing a little digging, I came across an exclusive free spins offer for new players. In order to get them, I should register an account and provide live support with the bonus code. So I did exactly that. The support was very kind to me and told me I had to fill in my account details first. I did it and the support was still on the chat  line, patiently waiting. After that I got 30 free spins added on the game 7 Monkeys from Pragmatic Play. Support left me with a very good first impression.

I was very happy about the free spins as the game has 50 paylines so I thought each spin was worth 0.50$ and you can collect some nice wins from that. Unfortunately it had only 7 active lines so the overall worth of the spins was 2.10$. Still I am not complaining as I won little less than 2$.

I was playing on my phone so when I noticed Second Strike game, I opened it. I played with minimum bets but unfortunately I couldn't get any decent wins and ran out of balance very quickly.

Overall I think that I will make a deposit there sometime soon. I am quite interested in their bonus offers since I like their game variety and also the promotions are generous with decent wagering. I also was pleased with the mobile game variety and support was very kind and helpful, so my first impression about them is good.

Signed up there a couple of weeks ago. Made my first deposit of 50 Euro and got 50 Euro bonus and some free spins classic Starburst slot. Lost all and on the next morning got 10 Euro cash back to my account. I’ve never asked them, but they told me that it was a good will bonus ))

They give some free spins during the week and 50% Reload and free spins on weekends.
24/7 Support
Very friendly English Support

No German support at night
Sofort deposits take 5 min to be credited

Good, solid casino. Lots of games and seems like they run really well. Played them on my mobile too. The mobile site is fast with deposits and withdrawals on it. Sent them documents for verification and it took them 5 hours to confirm that my account verified. The payout was within 15 minutes following their confirmation email.

No live casino
Long identity verification