AskGamblers Quick Overview
Editor’s View
BuranCasino has a sleek design and a user-friendly website. Everything is intuitive, and all the games, promo offers, tournaments, and VIP program information are on the side menu.
The website lists casino games and groups them into different categories. You can choose to play them for fun first.
- Number of payment methods available
- Various offer of casino games
- Compatible for mobile
- Low maximum withdrawal
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BuranCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BuranCasino
BuranCasino is an online casino owned and operated by Stellar Ltd and regulated under the laws of the Autonomous Island of Anjouan. The casino has been active since 2017 and has received over 30 reviews on our website so far.
Games at BuranCasino are available on desktop and mobile. To register, enter your username, email, and password. Then, select your country and currency.
BuranCasino has a lot to offer, but we’ve written a detailed online casino review to bring it closer to you.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BuranCasino
BuranCasino offers a lot of different payment options to players including credit and debit cards as well as e-wallets. As this is a crypto casino, you can also use Litecoin, Ripple, Bitcoin, Ethereum and several other currencies.
For the complete list of payment options, check out the Payments tab. To see what’s available in your country, you’ll have to register at the casino. The maximum withdrawal for the entry-level players is €700 per day and €7,000 per month. However, as you rank up, you can withdraw up to €1,500 daily and €20,000 monthly.
Even with the highest VIP level, the maximum withdrawal is low, which can be a deal breaker, especially for high rollers.
Games at BuranCasino
People who join BuranCasino will have access to over 4,000 casino games, which is an impressive selection.
Online slots are well-organised with separate categories called Jackpots for the fans of these types of games. Besides jackpot slots, you can also access megaways, bonus buys and other slot machines.
The fun mode is available and you don’t have to be registered to play. You can also check out online slot reviews on our website for in-depth analyses.
There are separate lobbies for table games and live casino, where you can choose from game shows, blackjack, roulette, baccarat, dice, and poker! The casino tries to keep things engaging, so make sure you join ongoing tournaments to win valuable cash prizes.
BuranCasino’s Commitment to Responsible Gambling
Players should be able to use tools that will help them control their gambling habits and such responsible gambling features are limited at BuranCasino.
You can take the self-assessment test to determine if there are any signs that you must tend to. It is a quick and easy way to analyse your gambling habits and see what steps you have to take.
Self-exclusion is also a possibility. If you decide to self-exclude, remember to withdraw the remaining funds from your account because you won’t be able to access it later. With self-exclusion, you stop receiving promo materials from the casino.
Customer Support at BuranCasino
If you ever need help at BuranCasino, contact its customer support. The live chat is open 24/7, and you can use it even if you’re not a casino member. Using the chat is pretty straightforward – enter your personal details and post your questions, and one of the agents will pick it up.
Unfortunately, we weren’t entirely satisfied with the answers we received. The conversation felt awkward, and they couldn’t answer some simple questions, which can only mean that you’ll experience bigger issues with delayed or cancelled withdrawals. If you do so, you can always turn to our Complaint Service, and we’ll try our best to help you.
If you submit documents to BuranCasino, you can do so via email. This is another way to contact the casino reps, but they may take longer to respond.
Complaints
Read the complaints other players have left for BuranCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Simple and clear casino site navigation. large number of games, fast and polite support service. Nothing good could be found anymore, although on this site he has a rather high rating.
You position your institution as a casino with fast withdrawals. why deceive? The support service talks about 24 working hours per output, with an operating mode from 10 to 18. This means that the output takes 3 days. we are talking about an electronic wallet, and the cards even more. I will never do such nonsense as a deposit in this institution.
Dear Iliya, First of all, we would like to congratulate you on your winnings and thank you for taking the time to review our website. We are constantly trying to improve our service and having withdrawals processed as quickly as possible. Please note, that your first withdrawal request has been cancelled by our Finance department due to the fact that you have not completed the wagering requirement of your deposit. However, the second withdrawal request is currently being processed by our Finance Department and is scheduled to be paid out today! Should you have any more questions, please do not hesitate to contact us! We hope for your understanding. Best regards, Buran Casino Team
I selected this casino cause of their great selection of games. You can also select provider in the search bar and that's something i really feel its a must to have. No one remembers all the slots names.
As i suspected this is a sister casino of Zulabet and Libra.
You deposit and get confirmation not only from the casino but a mail as well.
No money shows up in the account and the livechat cant do a thing.
They need to send this to the financial department and you need to wait. Last time i had to wait 12 hours for my deposit and now i did it again :)
If you want to play at this casino tomorrow you better deposit today. If not then select another casino that does not have a bad payment system that looses your deposit
Dear valued customer, Thank you for taking your time to review our website! We highly value each opinion and are constantly striving for improvement! We want to apologize for the delay with resolving your deposit question. We understand that this is a serious matter and would like to assure you that it is being fixed by our IT team! Moreover, do not forget to check our available promotion or simply contact our LiveChat and we will happily find some interesting bonus for you! Should you have any other questions or concerns, do not hesitate to contact our Team, please. Kind regards, Buran Casino Team
- Good amount of different games and providers
- Livechat employees have been helpful at least now
- Website itself looks ok but you can't edit your profile so if you want to change something you need to ask help from livechat every time
This casino is checking withdrawals very slowly. Approving withdrawal takes almost one week and not 24 hours like they say on their website. That is the big reason why i don't like playing on this casino.
Dear valued customer, First of all, we would like to congratulate you on your winnings and thank you for taking the time to write this feedback. We appreciate your opinion and try our best to improve our services. Please note, that according to the Terms and Conditions of our site, every withdrawal request is processed within 24 working hours (which amounts to 3 working days) by our Finance Department. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Moreover, you can always contact our Support or Finance team to find out the status of your current withdrawal requests! Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, BuranCasino Team
I liked the 100% bonus on the first deposit, and the 200 free spins.
I disliked that I chose this casino on the basis that it had decent reviews and accepted Idebit for both deposits and withdrawals, only to discover after depositing with Idebit it does not, in fact, accept withdrawals via Idebit. This doesn't make sense to me. I don't appreciate being offered a multitude of free spins, only to be spoon fed 20 at a time over a period of days, and having to contact chat each time. Like a child asking for a cookie. It's degrading and time consuming. I don't like being told on chat that to close my account I have to send an email explaining why, and that by doing so I am basically signing a disclaimer that I have no complaints with management.
Bizarre, manipulative, and again, degrading. Being a gambler sometimes is exciting and fun. Sometimes it feels like I'm dealing with vultures waiting to feed off of my desire to just play. For the record, I will not formally close my account if it is the equivalent of me saying I have no complaints. Leave it open. I just suggest no one else opens one.
Dear valued customer, Thank you for taking your time to review our website! First of all, we would like to tell you, that in the cashier you can select all available payment methods you can use to withdraw your winnings. Also, in accordance with point 2.3 'First deposit free spins are added as a set of 20 per day for 10 days - amounting to 200 free spins in total. The first 20 free spins are added immediately after a successful deposit. The next 20 free spins are added in another 24 hours during 9 days.' You can check all promotions rules by clicking 'Click more' button in the appropriate section. Unfortunately, our Customer Support agents cannot close accounts via Live Chat. As the request should be reviewed by the management, we kindly ask our customers to send an e-mail, for this request to be processed as soon as possible. If there is a need to close an account instantly, our team will take actions immediately. Nevertheless, we appreciate your opinion and we will work even harder to improve our service in the future. Should you have any questions or concerns, do not hesitate to contact our Support Team, please. Best regards, BuranCasino.com Administration
Nothing positive I can say about the casino. They make anything possible to make you unable to withdraw any winnings.
The casino is doing anything possible to make you not be able to withdraw your winnings. First, their terms and conditions are made to make you only be able to request withdraw a maximum of 500euro/day. It takes another 24 (business hours, which means up to 3 business days) to approve/disapprove your request. Only then you are able to request another 500 euro. After waiting for a week to request a total of 1000 euro withdraw (2x500), eventually, they canceled it for no reason, asking me to make it 4x250 (ARE YOU SERIOUS?). This automatically made me be able to request only 2x250 euro today and then will have to wait for a few more days to be able to request another 2x250 euro. This casino is such a SCAM.
Here is their email:
"Dear XXXXXX,
We would like to inform you that your withdrawal request(s) in total amount of 500 + 500 EUR was (were) cancelled by our Financial Department.
We kindly ask you to split your withdraw into several parts of 250 + 250 + 250 + 250 EUR.
If you have any additional questions please do not hesitate to contact us via email [email protected] or via Live Chat.
Best Wishes,
BuranCasino.com Financial Department"
Dear valued customer, Thank you for taking your time to review our website! Could you provide your username so we can provide you with accurate information regarding your account, please? Looking forward to your reply! Best regards, Administration of BuranCasino.com
I just tried this Casino last night, amazing support always here to help.
I've deposit 300€ exclusively with paysafecard because nothing works exept it in my country.
I've won about 983€ i'm waiting for it to proceed by wire transfer bank.
I will come back to you to told you how long they takes to paid me.
My Username is FlaxLar***
For now ? I've nothing to dislike, maybe the approval of my documents let's wait and see.
Buran casino is one of the Araxio NV group of casinos with a Curacao casino license. I think even though they do not have Malta they can be trusted, as I know of a few people who made successful withdrawals within 24 hour frame so that is all good.
I signed up at this casino more than a year ago and claim so no deposit bonus freebie. I think it was 20 or 25 free spins, but do not get excited, as those spins were on one of Red Rake gaming slots, which means you get a bet value of $0.06 per spin on 30 pay line slot. I remember playing at their sister website 200 spins with that bet and won less than $3.00 hehe. I did not end up winning much, which means wagering was not completed.
A few weeks back I decided to claim the welcome offer. 200% with 200 free spins on God's temple, arrrg what an awful slot. I lost the bonus funds in less than 1 hour and did not manage to make cash out from free spins either.
Support is good and very responsive. I think they really do in fact have 24 hour support and I they have their line of wording/talking. Like the responses you get is not the standard that most casinos give out there. The will be saying let me check that question for you and get back with an answer, do not close the chat window. Hello, why would I want to close the window? I must admit it is a bit funny and I like their line of talking.
I think this casino can be trusted even though I did not make it to the withdrawal stage. They have great support, a very huge selection of slots, without any restrictions and a good bonus, although x30 the wagering on deposit + bonus seems a bit much to my liking. If I were to deposit here again, I will most probably never take any bonus here.
First and foremost, let me clarify here that ewallets are indeed available at Buran Casino, as opposed to that indicated in the review info above, so Askgamblers need to update this bit immediately!
Buran is yet another casino owned by Araxio Development N.V, part of Tranello Group of companies, based in Cyprus. This may not be favourable to some discerning players, simply because the casino only has a Curacao license, but this has not deterred me from playing at any of their casinos so far. In fact, most of my regular playing and favourite casinos do have Curacao licenses, and I haven't had any serious problems with any of them as yet!
The biggest attraction at Buran Casino is its welcoming offer - a 100% deposit bonus plus 200 free spins, for a 20 EUR minimum deposit. At a few other sister casinos, this 200 free spins are given in one go, which I really like and prefer, but at Buran, they are spread over 10 days instead, which can be a bit of inconvenience, and one that I don't really like at all. Having to request for each 20 free spins each day, for 10 days in a row, became quite annoying to me. In fact, I even lost 1 day of it due to the time zone difference! Damn!
Game selection is good, although not as comprehensive as at other casinos, but should suffice most players needs. All the popular big name game providers are available, like NetEnt, Microgaming, Play'nGo and Quickspin, so choice of games is not a problem at Buran Casino. What I like here is that the favourite games list does not disappear upon logging out, unlike at some other sister casinos, and there's also that completed wagering indicator, which is good - one that I must have at all casinos that I play at. For me, no wagering indicator would mean a closure of my account at that casino - no 2 ways about this!
My first ever play at Buran Casino turned out most unexpectedly indeed! Finn And The Swirly Spin played very well for me - it gave me a fairly big win after reaching the 20 Keys level, but 'stupidly' enough, I switched over to play GameArt's Ramses Treasure, hoping for a same good play on that game, but it turned out to be disastrous instead! I lost all my balance on that cold playing game, argh!
With zero balance left. I next requested for my first 20 free spins to be changed to Dragon Kingdom game instead, got it, and won over 10 EUR from those free spins. I then played the winnings on Finn game again, and luckily for me, the game remained 'hot', gave me many more free spins games, and I finally completed the free spins winnings wagering, with 191 EUR in cash balance! Whoopie! Without any hesitation, I quickly made a withdrawal of it! Hahaha.
The best part was yet to come! Within that same day itself, my withdrawal got approved, without needing any documents submission for prior KYC approval, and payment was received into my Neteller account very soon after! That was a totally unexpected and a marvellous turn around from Buran Casino! No other Araxio casino afforded me this privilege! A superb service from Buran Casino indeed! And with that, Buran Casino makes into my top favourite casinos list! Hehehe.
I want to share with you my opinion about Buran Casino. Quite interesting design of this site, an original one. A huge number of colourful and interesting games by different providers, I have not seen this for a long time in other casinos. Trust me, I playa lot of these. My experience was great so far, after registering received my bonus as they promise. By the way, comparing to other casinos the bonus wagering conditions are great, like it so far!
Actually, I think I am becoming a fan of this chain of Casinos and really hope that they will not let me down.
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I don't understand what all the fuss is about when the casino is well designed looks nice and its very easy to navigate. Not to mention that they have some cool bonuses. Decent amount of providers provides good variety and plenty of choice.
Yes i agree sometimes the withdrawals can be slow indeed, however if you focus on getting your documents sorted out promptly these delays can be avoided.