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BuranCasino

7.2
Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

BuranCasino Review

  • Compatible on most smartphones and tablets
  • Large selection of games
  • Live chat support available 24/7
  • Games proven fair
  • Players from various countries restricted
Suggest an edit
General info & Latest Promos
Website http://burancasino.com
Established 2017
Owner Araxio Development N.V.
Casino Promotion BuranCasino: 100% up to 2250 PLN + 200 Bonus Spins

BuranCasino is an online casino that features video slots and casino games available on almost any mobile device. The casino is a home to NetEnt, MicrogamingElk Studios, Yggdrasil Gaming, Quickspin and many other leading software providers. Members of BuranCasino can contact the casino’s friendly customer support via live chat. BuranCasino is licensed and regulated by the laws of Curacao.

Restricted Countries and Territories

Due to strict regulations, some country residents will not be able to open their accounts at BuranCasino. The list of the restricted countries includes Israel, Iraq, Iran, Bulgaria, Ukraine (including the territory of Crimea), the United Kingdom, Republic of Moldova, Afghanistan, the United States of America, Netherlands and Curacao. In order to see the entire list, players need to refer to our Restricted Countries Section.

Virtual Games

Apart from the NetEnt, Elk Studios, Yggdrasil Gaming, Microgaming and Quickspin, players at BuranCasino will also find Pragmatic Play, Igrosoft, Rival, iSoftBet, Amatic Idustries and Push Gaming suppliers. Some of the most popular video slots are the Queen of Atlantis slotHot Sync Slot and the Candy Dreams Slot.

Even though video slots make up the largest share of casino’s portfolio, there are other favourites to choose from.

These include roulette alternatives like Roulette Titanium, French Roulette and Roulette Electronic. Also, players may try different types of blackjack, baccarat and video poker as well.

Mobile Gaming

BuranCasino can be played on any suitable smartphones and tablets. The mobile site contains all of the most popular video slots and casino games, as well as cashier and account functions. All players need to do is find their favourite games to play, end enjoy them on the go.

Support

BuranCasino has a reliable and friendly customer support team, which is available via phone or live chat, available 24/7. This option allows players to get fast assistance regarding any question or issue they may have. In addition, players may email the support and get a prompt response.

Security and Fairness

The casino takes the confidentiality of their members’ data with all seriousness and takes into consideration the capabilities of modern technologies, particularly the protocol for protected internet connection 128-bit SSL, which is used for safe monetary transactions.

Players can rest assured that they are getting a fair game at BuranCasino. All of the video slots and casino games are routinely audited according to the standards, ensuring that every game round is unbiased and genuinely random.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://burancasino.com
  • Software

    Microgaming, NetEnt, Rival, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, iSoftBet, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Ezugi, Thunderkick, Amatic Industries, Elk Studios, Endorphina, GameArt, Push Gaming, Habanero, Ainsworth Gaming Technology, Pragmatic Play, Nolimit City, Red Tiger Gaming, Red Rake Gaming, BF Games, Gamomat, Merkur Gaming, Relax Gaming, Booongo Gaming, PariPlay, Spinomenal, Wazdan, Tom Horn Gaming, BGAMING, Pocket Games Soft, CT Interactive, 1x2Games, Leap, Playson, Iron Dog Studios, Big Time Gaming, Amusnet Interactive (Former EGT Interactive), Oryx Gaming, Kalamba Games, Givme Games, Golden Hero Games, Skywind Group
  • Deposit Methods

    Carte Bleue, EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, Entropay, Nordea, GiroPay, EPS, Dankort, Boleto, SampoPankki, CartaSi, Euteller, Neosurf, Bancontact/Mister Cash, Multibanco, QIWI, Trustly, Skrill, Siru Mobile, WebMoney, Yandex Money, EnterCash, Suomen Verkkomaksut, Danske Bank, OP-Pohjola Group, Payeer, Megafone, MTC, Sepa, Zimpler, PaySec, Rapid Transfer, Klarna Instant Bank Transfer, Carte Bancaire, Payshop, Sparbanken, Alfa Click, Litecoin, Ripple, Bitcoin, Ethereum, Moneta, eZeeWallet, MiFinity, CashtoCode
  • Withdrawal Methods

    Neteller, Visa, Nordea, SampoPankki, EcoPayz, Swedbank, SEB Pank, Euteller, QIWI, Instant Bank, Skrill, WebMoney, Yandex Money, OP-Pohjola Group, Payeer, Entercash, PaySec, Sparbanken, Suomen Verkkomaksut, MasterCard, eZeeWallet, MiFinity, Bank Wire Transfer, Bitcoin, Litecoin, Ethereum, Ripple
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    EUR 500 per transaction, EUR 500 per day, EUR 10,000 per month
  • Affiliate Program

    7StarsPartners
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belarus
    • Belgium
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Curaçao
    • Cyprus
    • Côte d’Ivoire
    • Denmark
    • Estonia
    • France
    • Greece
    • Hong Kong
    • Iran
    • Iraq
    • Israel
    • Italy
    • Lithuania
    • Malta
    • Moldova
    • Netherlands
    • North Korea
    • Portugal
    • Puerto Rico
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Canadian dollars, Euros, Hungarian forints, Japanese yen, Norwegian kroner, Polish zlotys, Russian rubles, New Zealand dollars, Indian rupees
  • Languages

    English, German, Hungarian, Norwegian, Polish, Portuguese, French, Romanian, Russian, Italian, Finnish
  • Licences

    Curacao
  • Company

    Araxio Development N.V.
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support ( International) Telephone: +35627780669

    Support ( Russia) Telephone: +8(800)7753489

    Support (Austria) Telephone: +43800802111

    Support (Poland) Telephone: +4880008028

    Support (Norway) Telephone: +4780025052

    Support (Finland) Telephone: +358800102141

    Support (Malta) Telephone: +356277806699

    Support (Hungary) Telephone: +3680088037

  • Deposit Limit Tool

    No
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    No
  • Reality Check Tool

    No
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

BuranCasino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Vicilangelo007 9 reviews
Hamburg
Reviewed on February 11, 2022

LIKED

Buran Casino for me is good place. I played here because I saw my buddy play there, but I didn't enjoy it as much as he did. For me this casino didn't stand out with anything, not bonuses, not a cool loyalty, not some crazy new providers I haven't seen. Nothing special, but at the same time the quality of what they got is good. I can point out a very good choice of payment methods and pretty reliable withdrawals. and thats about it. The design feels very crowded. Everything on top of everything and no space in between (personal opinion), but I guess not hard to figure out where stuff is. The casino is good, but for me wasn't anything special or new.
Charin 36 reviews
Mecklenburg-Vorpommern
Reviewed on April 25, 2021

LIKED

It's passable. Its games have high RTP, the bonuses have fair requirements, and the user interface is easy to navigate. It has a responsive customer service and a VIP program.
BURANCASINO REPLIED ON APRIL 27, 2021
Dear Player,

Thank you for the time taken to provide the feedback about our casino, we truly appreciate it.
We wish you the best of luck in our casino!

Best regards,
Buran Casino
francklefontaine 6 reviews
Europe
Reviewed on April 5, 2021

LIKED

It's passable. Its games have high RTP, the bonuses have fair requirements, and the user interface is easy to navigate. It has a responsive customer service and a VIP program.

DISLIKED

It's good as expected of a fair casino site but it is not impressive at all. The website itself, although easy to use, doesn't have any charming features worth looking back to. There is also an absence of support for cryptocurrency.
BURANCASINO REPLIED ON APRIL 6, 2021
Dear Player,

Thank you for the review!

We value highly the feedback coming from our customers and we make sure to improve our services in order to satisfy our Players’ needs.

Please note that we do support cryptocurrency deposits. Please contact us via Live Chat in order to be assisted further in case needed!

Best regards,
Burancasino Team
mrjonesAA 4 reviews
Latvia
Reviewed on March 11, 2021

LIKED

I liked the game choice and visual of casino. I liked the first deposit offer (what later I found to be just trisck to lure unsuspected clients into their casino)

DISLIKED

I disliked first and main thing what came unexpectedly. I deposited 75 EUR and stright away freespins offer jumped on my screen. I thought ok, and started playing some game, I think 20 spins. I used them and after that was looking to activate my bonus what should be credited somewhere as offer granted. As I didnt found the offer, I contacted live chat. Live chat told that this deposit was not counting as first and 100% bonus wont be credited. They offered to deposit one more time, but how can I deposit if I got tricked already. I even got email stating "Enjoy your time to the fullest - get another 100% Bonus" and this was last drop. Do not choose this casino, my personal experiance was very poor and live chat unpolite
BURANCASINO REPLIED ON MARCH 12, 2021
Dear player!

First of all, thank you for taking your time to leave this review.
Your feedback is important for us and will help our team to improve the services we provide on our brand.

We are sorry to hear about this experience you got while playing on our website.
However, we want to kindly inform you that the pop-up message with the bonus activation you receive, provides information about the bonus offer you currently have on your balance.

In addition, we would like to underline that, in case if you have not received the promotion you were expecting to automatically, you can always contact our Live chat immediately, which is available for you 24/7, and our support team will assist with your question.

Should you have any additional questions, please, do not hesitate to contact us via Live Chat or via email.

Best regards,
Buran Casino Team
Liam92 3 reviews
Hamburg
Reviewed on November 25, 2020

LIKED

You must use the same wallet to deposit money and transfer them back. If you want to transfer money to another card, some questions may occur or you can be considered a fraud, these are the rules.
Vladkosh 7 reviews
Message
Reviewed on November 18, 2020

LIKED

New games getting added regularly. Many deposit options and min deposit is 10€.
2 regular deposit bonuses per week which I didnt really use, might be nice for some players tho

DISLIKED

-RTP seems somewhat rigged, for the past 30 deposits I wasn't even able to land a feature and the session almost always ended within 5 minutes
-Loyalty program is terrible, you can get 1€ for 10k€ wagered
-PlayNGo games often lag to the point where you can make one spin per 30 seconds, support never knew what is going on, this didn't happen once
-Support agents seem to act like computers, they literally read 3 words out of 4 sentences and post prewritten phrases, lately they started to add info about new games to not seem so automated
-You are unable to check your bonus to deposits ratio, they will tell you in the chat to send email, in the email they will tell you to check some option on the website which doesn't exist, magical circle
BURANCASINO REPLIED ON NOVEMBER 20, 2020
Dear Player,

Our goal is to provide an extreme level of customer service and we appreciate the time you took to let us know about your recent experience so it can inform service improvement.

In light of your review, we would like to assure you that in our slots the reels are spun with a fair and equal chance for each stop position by a certified random number generator and the Casino cannot technically influence this randomization in any way.

We take great care to ensure that important matters such as any technical issues with games are properly managed. That’s why we kindly ask you to provide our Support Team with any details and issues with PlayNGo slots so as to ensure that an acceptable standard has clearly been met.

Over and above, we are sorry that you experienced dissatisfaction with our loyalty program. We strive to give you a spectacular experience every time and you may rest assured that your feedback will help us improve our loyalty program. We are thankful for helping us to shape the best customer service of BuranCasino.

If you have any queries arising from the above then please do not hesitate to contact us via support@burancasino.com or via Live Chat.

Best wishes,
BuranCasino.com
treswitteki 4 reviews
Hungary
Message
Reviewed on April 28, 2020

LIKED

Support is very helpful.
The design is OK.
Large number of games.

DISLIKED

1. The cash out is a nightmare, a real nightmare. Finance department is 0/10. A big zero. Your cash out is in pending status for days or weeks. Documents were asked after the third day and then nothing happened, just got an email I will get my money in the next 3 days.
2. I missed a lot of deposit bonuses and free spins because I had an active cash out. Nonsense.
3. VIP program is a joke. 100 points = 1 forint = 0,000028 euro. 1st of April is already passed.
4. The cash out limit is also a joke. I know it is in the casino rule, but if you win for example 5000 euro and want to make a cash out, it will take months to get it.
Not recommended.
janfischer533 9 reviews
Austria
Reviewed on April 1, 2020

LIKED

Really interactive casino with a modern look and lots of games and providers. The live support is also very helpful so my problems are solved most of the times.

DISLIKED

I am actually enjoying this casino, all its faults considered. The waiting period is slow compared to some of the other casinos I've tried. It might be third-party problems but if you could fix that the casino would be a lot better.
Arownevally1972 7 reviews
France
Message
Reviewed on March 2, 2020

LIKED

I don't understand what all the fuss is about when the casino is well designed looks nice and its very easy to navigate. Not to mention that they have some cool bonuses. Decent amount of providers provides good variety and plenty of choice.

DISLIKED

Yes i agree sometimes the withdrawals can be slow indeed, however if you focus on getting your documents sorted out promptly these delays can be avoided.
ilya75 7 reviews
Message
Reviewed on July 16, 2019

LIKED

Simple and clear casino site navigation. large number of games, fast and polite support service. Nothing good could be found anymore, although on this site he has a rather high rating.

DISLIKED

You position your institution as a casino with fast withdrawals. why deceive? The support service talks about 24 working hours per output, with an operating mode from 10 to 18. This means that the output takes 3 days. we are talking about an electronic wallet, and the cards even more. I will never do such nonsense as a deposit in this institution.
BURANCASINO REPLIED ON JULY 16, 2019
Dear Iliya,

First of all, we would like to congratulate you on your winnings and thank you for taking the time to review our website. We are constantly trying to improve our service and having withdrawals processed as quickly as possible.

Please note, that your first withdrawal request has been cancelled by our Finance department due to the fact that you have not completed the wagering requirement of your deposit. However, the second withdrawal request is currently being processed by our Finance Department and is scheduled to be paid out today!

Should you have any more questions, please do not hesitate to contact us!
We hope for your understanding.

Best regards,
Buran Casino Team

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