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Brango Casino

Our Rating CasinoRank
6.8/10
CasinoRank
Player Rating 43 reviews
7.2/10
43 reviews
Complaint Response 39 complaints
23 hours avg. 39 complaints

AskGamblers Quick Overview

Editor's View

Brango Casino is your everyman's gambling platform: it doesn't seek to impress with vast game offers and dozens of payment methods and instead sticks to what matters most: big bonuses coupled with low wagering recs. If you're old school and don't mind a modest site without a flashy theme, try Brango.

What we like
  • Low wagering requirements
  • Multiple cryptos allowed
  • Live chat 24/7
What we don’t like
  • No live casino
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Brango Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://casinobrango.com/
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

General Information About Brango Casino

With Curacao licence behind this online casino, Brango Casino covers a broad range of jurisdictions, catering to players worldwide. With such a broad reach, one would expect a more extensive catalogue of games and providers behind them; instead, Brango sticks to a single software provider to power the games.

A clean-cut website design and full mobile optimisation allow you to access the site from virtually any device, making it a good choice for a mobile casino. Brango is big on cryptocurrencies and serves a crypto casino, too.

The website is available in only one language, English, as is the customer service.

Let's explore Brango Casino further and see what it offers regarding games, payments, and bonuses.

StallCation

Complaints

Read the complaints other players have left for Brango Casino. Learn more about complaints.

Show all complaints
Needed to KYC verify but now I am login restricted
I made a withdrawal request after receiving a jackpot, contacted customer service to let them know I made the request. Was told I would be emailed, in which I promptly took care of with verifying my Bitcoin address. Thanked the agent helping me, asked if that was ”all for now?", was told yes and everything was fine.

Received another email stating my request was denied due to the need to do the KYC verification. No problem, I go back and ask the same agent what that meant/how I go about it, and he sent me the link to upload my id documents.

I thanked him again and again, promptly completed the verification.

Upon closing out my open windows, I noticed that my ID was infact expired. I immediately went onto the License Renewal website and paid to renew my ID.

Following the confirmation of my renewed ID, I went to go back onto the Brango app to speak with a customer service rep again about my updated documents, but was not able to login, and now have an error message of Login Restricted.

Confused as to why I'm all of a sudden locked out of my account, I comb thru the Brango website(which I have already done a few times just out of pure curiosity), in hopes of finding a way to contact someone who can help answer why I am not able to login now, as well as where I can send my renewed ID documents.

I tried a few phone numbers, all non working numbers, and emailed support@brangocasino. Was responded to by Walter just a few min later, who was very nice and helpful, with quick responses. He stated that I would be able to log in again after the verification is completed. And that I could email my renewal documents to documents@casinobrango, in which I again, promptly sent over the initial documents again, as well as my proof of renewed ID. Was sent a response, immediately, stating
"Hi,

Thank you for contacting us. Rest assured that we have received your email and will respond to you promptly with the information you need.

Thank you,
Casino Brango"


As of right now, I've heard nothing back from any department at Brango, cannot login to my account still, and have no other way of communicating with any member of the casino, to even just make sure there isn't anything else I need to do, let alone get a status update.

I realize that it may take a little bit to get through the many requests/ID verifications, which is totally fine, but to restrict my login for no reason that I am aware of, I just can't seem to understand that.

I am very thankful for the time and help that anyone puts towards my current issues/withdrawal requests, and definitely don't want it looking like I'm trying to bash anyone or even Brango Casino, for that matter, I would just like to be given a chance to fix what I need to, if anything, or proceed with my request, if all items have been satisfied.

Thank you in advance to Ask Gamblers, for taking the time to address my concerns, and also to Brango for taking the time to respond as well. You're both greatly appreciated!
staus Rejected

Complaint Statistics

Resolved 34
Avg. Amount $ 71
Avg. Complaint Duration 5 days
Avg. Response Time 23 hours

Review this casino

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Player rating
7.2/10 43 reviews

Top reviews from our players

I absolutely love that when I make a deposit, I can withdraw my winnings in the same day and receive them within an hour. It makes the experience much more enjoyable receiving the funds immediately.

They've made improvements with this, but often there aren't any substantial match bonuses available and from what they offer, the playthrough is typically 35x+ which is difficult to do.

Honestly this the best casino out there when it comes to the verification process. I was told it would be 7 days. It actually took only 3 days. Support is always right there to answer all of my questions. FAST!!! Next they have my favorite games and even some new ones. I do believe with all my heart their games are fair. $10 min, deposits on Crypto and $20 to withdraw. which brings me to my next point. I never had a problem with my $$$ (I play daily) deposits in five mins and the withdrawals damn near as fast as you ask for them. If you don't like waiting for your money deposit or withdrawal I highly recommend BRANGO CASINO! Oh yeah I almost forgot, you should check out the tournaments too. I won two my first week. prizes were really nice too. I'm first place today at the time of this review. Wish me luck!

If i really just had to find something to say I don't like it would be I would like to receive more emails and text message promotions. That's all I can say on that note.

Great customer service, great game selections. Management excellent, The payouts are instant every time. They are the most honest site play on. Fair bonus play offers,

The Cryptonator they use for deposits. Gets lost and can take hours to get deposited. Been loyal customer for years but the deposit method is a hassle too many times. Wish they would go back to old method.

Great customer service, great game selections. Management excellent, The payouts are instant every time. They are the most honest site play on. Fair bonus play offers,

The Cryptonator they use for deposits. Gets lost and can take hours to get deposited. Been loyal customer for years but the deposit method is a hassle too many times. Wish they would go back to old method.

Games available are fun and they give free spin bonuses away often. Payout is fairly fast and easy and customer support is friendly and helpful and answer quickly.

Confused about availability to my state sometimes says not available.
Have to play through more then other casinos to be able to withdraw on free spins.

Instant payout no question asks, $10 minimum deposit, $20 minimum withdrawal.
Budget friendly that will keep ur family happy. Everything is simplified including the bonuses

This casino is perfectly made for a regular man with a regular job working regular hours. There's really nothing much to say. Most of the time, it's easier to criticize than appreciate but in this case.

I love this casino. I've been playing for over a month now. Payout is fast. They offer instant withdrawal with bitcoin once a day, which is awesome. Staff are very helpful and friendly.

There isn't anything that I really dislike for the most part. The casino has all of the games that I enjoy playing. They pretty much meet all of my standards.

Friendly staff
Quick payouts!
Games are too notch and fun to play.
This casino consistently delivers .
Excellent gaming experience.
Tournaments are good to and daily with good prizes for top players.

Games and bonuses are great. I have played on several other online casinos but this one seems to have all the games that I enjoy playing. Look forward to playing more when I have the time.

Playing any of the games in the casino results in heavy latency for me here in the US. Not sure if it is a server or network issue but hopefully it will get sorted out soon.

Courteous, friendly staff that make you feel well looked after. The games are some of my favorite to play and payouts are fast. Enjoy playing at Brango very much.

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