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Booi Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 17 reviews
7.8/10
17 reviews
Complaint Response 8 complaints
2 days avg. 8 complaints
What we like
  • Top tier software providers
  • Live chat is available 24/7
  • Mobile friendly design
  • User-friendly lobby and filters
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Booi Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://booi.com/en
Established
2019
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Russian, Polish, French, Portuguese, Spanish, Kazakh
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

Booi Casino is an online casino owned and operated by NetGlobe Services Ltd. They are home to a long list of software providers which include well known names like NetEnt, Play’n GO, Quickspin, Pragmatic Play, Yggdrasil Gaming, Evolution Gaming and many others. The site is primarily available in English but the language can be changed and the casino can be reached through a web browser, instantly. They do have a mobile casino as well. Booi Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Algeria, Belgium, Belize, China, Costa Rica, Denmark, Egypt, Finland, France, Italy, Malta, the Netherlands, Norway, Spain, Sweden, the United Kingdom and the United States. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

To start with there are loads of software providers here so players certainly have plenty of choices when it comes to the video slots. Providers can also be easily filtered so payers can select their favourites like NetEnt, Play’n GO and Microgaming. More filters are also available so players can easily narrow down their search or simply use the search engine provided. Titles include the Immortal Romance Slot, Starburst Slot, Gonzo’s Quest Slot, Thunderstruck 2 Slot and Dead or Alive Slot

Players can also open the casino lobby and find a number of table games varying from roulette to blackjack, There are other versions available as well which include games of poker and other table games like Baccarat.

Those who prefer card games may want to check out the video poker section. There are various games available here with something to suit everyone like Deuces Wild and All Aces Poker. 

Finally, there are some lottery games too. 

Live Casino

If players are looking to turn it up a notch then maybe the live casino here will be more to their liking. These games quite often add more excitement as each game is hosted by a real life dealer to add to the anticipation. Live games are from the likes of Evolution Gaming and include Live Baccarat and Live Blackjack. 

Mobile Gaming

Booi Casino is also available on the go for players who may not have time to play from a desktop. The mobile version of the site has plenty of games, just as impressive as the desktop version and is available through a compatible mobile browser, no app required. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. Players who are looking for instant help can load the casinos live chat facility which is open around the clock 24 hours a day, 7 days a week. However, players can also email the casino should they need further assistance. 

Security and Fairness

When it comes to security the casino uses a high level of encryption which makes sure players sensitive data is always kept safe. It will be encrypted before it is transmitted over the internet to ensure complete safety. 

Their games are also fair and random as the casino uses an industry standard random number generator. This means games cannot be manipulated and players are guaranteed fair results. 

StallCation

Complaints

Read the complaints other players have left for Booi Casino. Learn more about complaints.

Show all complaints
Booi Casino - Delayed withdrawal and misinformation from the casino

Hi team,

Hoping raising this issue will lead to a resolution.

I've made many deposits with BOOI since March 2023 but this is the first time requesting a withdrawal.

I submitted a withdrawal request for 370 euro yesterday at 14:19 p.m.

According to BOOI's terms and conditions, withdrawals are processed within two hours:

11.9 Withdrawals are available 24/7. The payment schedule may vary on public holidays. Processing the withdrawal application takes not more than 2 (two) hours from the time of placing the withdrawal.

My withdrawal has not been processed yet - almost 24 hours later.

I contacted chat and was advised that 'there are difficulties on the part of interbank systems, due to which transactions are delayed. Your withdrawal is being processed, the waiting time may take up to 96 hours'.

I was also advised the following: 'Please pay attention to the notification in the “Cashier” section, that there are technical delays on the side of banking systems. We recommend using PIASTRIX and e-wallet (trc20, erc20) to make deposits/withdrawals.'

However, there is no such notice in the cashier section and when I pointed this out (twice) to the agent, my concerns were ignored and he did not address this. If such a notice existed, I would possibly be inclined to give the casino some leeway but I see no evidence that what I am being told is true.

At this point I became concerned due to the misinformation and the breach of T&Cs with regard to payment times so hoping you can help get this resolved.

staus Rejected
€370
Booi Casino - Delayed payment of C$2,811

I am a long time AskGamblers community member and always rely on reviews to guide me when it comes to deciding on which online casino to play at.

Booi Casino had many positive reviews and, more importantly, offered withdrawals by Interac and the pending time was an attractive 0-2 hours.

With this information in hand, I decided to play at Booi Casino and made a deposit through Interac with no Bonus Taken.

After a bit of luck, I was fortunate enough to win a bit of money. I confirmed my email address, cellular telephone number, and provided my Passport and Debit Card for verification.

With everything in order, I proceeded to make my Withdrawal request for $2811 CAD via Interac. It was relatively smooth sailing in the beginning as the 0-2 hours was on the mark but, unfortunately, the Withdrawal is stuck in “Processing” status ever since.

I have been very patient and contacted Booi support on 2 occasions but their response is simply that they are encountering Technical Issues and no time line can be given as to when the Withdrawal will be completed on their end.

It is 2021 and when a Customer plays at a casino, makes a deposit, and loses; they say thank you and walk away. If a customer is lucky enough to win, verify their account, and requests a Withdrawal; they should expect to receive their winnings according to the casino’s advertised terms.

AskGamblers, I really did not want to escalate this matter but, as I really do not see the light at the end of this Withdrawal Tunnel, I am forced to seek your assistance in resolving this matter. I have faith in this open forum process and I thank you for your involvement.

staus Resolved
$2811

Complaint Statistics

Resolved 7
Avg. Amount $ 3,916
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
7.8/10 17 reviews

Top reviews from our players

Booi casino is a new online casino owned by netglobe services ltd. I decided to register with booi casino, after seeing some prositive reviewe here on askgamblers. After my registration was completed, I decided to go to my account and verify my account. I uploaded all the required documents and went straight to live chat in order to ask about the verification time frame. I was told that it would be completed within the same day. The verification was indeed completed with full success the same day. Later I decided to take advantage of the welcome bonus. On the first deposit you get a 200% bonus. On the second deposit you get 50 free spins. On the third you get 25 free spins. On the fourth deposit you get 50 free spins and on the fifth deposit you get a 50% bonus. Eventhough the welcome bonus looks nice, I only took the first bonus. The reason is that I do not like free spins. But this is just a personal taste. After I took the first welcome bonus, I hit the slots. To be honest, I did not like anything at all. The reason is that the games were terrible towards me, so the balance went straight to zero pretty fast. But I can say that booi casino offers a wide variety of software providers and a live casino as well. After I used the first welcome bonus I decided not to continue. So when it comes to withdrawal time frames, I can not say anything, since I did not request any withdrawal.

From my personal experience I had with booi casino, the first thing I did not like was that the site's design is made in a way that it makes hard for me sometimes to navigate. That is all I could find.

Hello @KAYENNE23, Thanks for your detailed review of our welcome bonus pack. Hope you will back and try more. Sincerely, Booi team

user avatar

Very very good casino. I not win too much there but I tried to withdraw some winnings and it was processed in 10 minutes after my withdrawal request (02:00 saturday night). I still not receive money because I withdraw to mastercard and for sure it takes some time. A lot of games also here my favorite BIGTIMEGAMING is there also and this is big plus. Chat is very fast never had problems there. big plus they add skrill and neteller deposit and withdrawal methods.

Nothing at all but maybe more deposit bonus they should have. I don't like free spins after deposit offers. Also they should change wagering for deposit bonuses only to bonus not also on deposit.

Hello @GAVDII90, Thank you for such sweet words, hope you enjoying our brand in all aspects. We wish you best of luck. Sincerely, Booi

user avatar

This casino is incredible. Fantastic. I have tried many casinos but they have convinced me. Especially the large number of games available chat about everything are very helpful. Correct conditions and most importantly fast payout. Fast I mean fast. Paying to a visa card never took more than 2-3 hours. I mean, if someone wants to play a serious flirt and a good casino then I highly recommend this casino. I really didn't find any mistake in this casino.

Absolutely stunning casino! Honest 200% bonus on your first deposit and thousands of best slots.
Easy to deposit and withdraw via EcoPayz.
nice nice nice :)

First, NOT A SCAM CASINO! I got my winnings! Yay! Massive slot games to play. You can actually win jackpots from this online casino. Payout within 2 hours. Sent withdrawal request -Process- Deposited. I used Ecopayz to have my withdrawals.

24/7 Friendly Chat support. They are always there to help. I would highly recommend everyone to join this Casino!

Withdrawal methods are really not friendly to Canadian players. I prefer Email Money Transfer or Direct Deposit to the bank. I tried with Ecopayz. And you have to deposit with Ecopayz in order to withdraw the winnings. Before this I never familiar with Ecopayz.

Good day SUJURAW, This is a great honor for us to get high rated comments by experienced gamblers. Thank you! Sincerely, Booi

user avatar

Tried out this casino just yesterday. First impression was - WOW! 250% welcome bonus, but it is not so to be precise, there is a welcome package for your first five deposits and for your 1st dep you will gain 200%. I have played for 150$ after replenishing of 50$. All slots were greedy for me and I have leaked almost all my balance, but I always have ace in the hole, my favorite slot SAKURA FORTUNE by Quickspin. Sakura could up me from 10 to 50$ and I made a withdrawal request. PayOut time took about an hour. So I have played in zero for now, but Booi has passed my quality control, will play more here today for sure.

Hi @HUDENKOV Nice to see such a warm words! It's a great motivator for us to keep brand. All the best, Booi

user avatar

Okay I will be the first =)
- nice welcome package for 5 deps with clear terms
- payouts in 2-3 hours, not bad but I saw better
- lots of new and legendary old slots

Short list of deposits methods on my mind (I would like to use Skrill / PayPal / Trustly etc top e-wallets)
Welcome free spins could be more valuable

GLOCK8MM , hello! Thank you for this objective review. Best regards, Booi

user avatar

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