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Page 2 – Player Reviews for Bitsler Casino

Bitsler Casino
Welcome Bonus
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200% up to $2000 + 500 Free Spins

Our Rating CasinoRank
8.1/10
CasinoRank
Player Rating 119 reviews
8.5/10
119 reviews
Complaint Response 21 complaints
2 days avg. 21 complaints

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Player Rating
8.5/10 ● 119 reviews

Top Reviews From Our Players

Don't waste your precious time on a bad site like this one.
They force you to lose your money by all means it is nothing but fraud to take your money
And there is a person who is addicted to treat you badly and very racist in dealing with users.

opened an account, verified my email and made a deposit.
I tried to open any game from different providers. None of them worked and not from my side. I tried different browsers but still nothing. The online support couldn't help, they told me I have to write an email to the internal support but no response to that
Don't waste your time here go somewhere else it's very bad.

Dear User, Thank you for your feedback. Could you please send us your username information so we can look into your complaint? Since 2015, we have been dedicated to offering the best crypto casino experience and will continue to strive for excellence. Please contact us at [email protected] or via our 24/7 live support chat. Thank you.

user avatar

I became a member of the site 1 week ago. and I deposited money. my money immediately passed to the site and I made 1 sports bet. I wanted to withdraw the money I won and waited for my money to arrive for 2 days for security reasons. although I only bought 1 sports bet, my account was closed to sports betting and they said I had to play casino. I wanted to withdraw the remaining money in my account and my money has been waiting for 4 days for security reasons. live support does not help in any way. full of useless people. After 2019 and 2020, the number of people who become members of the site is very few. the site does not care about its members and does not listen to people's problems. they do not try to solve problems.

Dear User, Thank you for your feedback. We have reviewed your account and can confirm that all your deposits and withdrawals have been processed correctly. For instance, your deposits on 04/01/2025 at 02:26:09 and 03/01/2025 at 23:19:06, as well as your withdrawals on 07/01/2025 at 02:38:37 and 05/01/2025 at 03:43:31, were all successfully completed. We strive to maintain transparency and accuracy in all our transactions. If you have any further concerns or questions, please feel free to reach out to our support team directly. Thank you for your understanding. Sincerely, The Bitsler.com Team

user avatar

It is easy to access the site, there is no problem with that. There are many other promo sites. There are many competitions through which you can win, but with great difficulty and for certain people, especially the jackpot that they place.

I want everyone to know through this platform that no one trusts this site or its words. Your money is stolen. It will inevitably seize your money if you deposit any cent here. No one trusts it because it will defraud any amount you deposit. I have a bad experience here. The worst experience in the world of casinos. Liars and thieves. If you deposit any amount, you will be robbed here by everyone. No one will solve your problem. I am here. My money was stolen here from November 5, 2023. My money was withdrawn without my knowledge. Approximately 85,600 DGB or more. From that date, every day an appointment is set with me to recover my money. Literally every day he used to say that. The liars, supervisors, and owners are all thieves who do not tell the truth. To this day, they have not sent my money as they told me dozens of times, even hundreds of times. I did not believe that there were people with such lies and theft. They were communicating With me every day so that I do not file a complaint or a negative review about them. Every day throughout the year, they contacted me and procrastinated and asked me to write that the management contacted me to solve the problem and that they would send the money at the end of November 2024 and no one complied. He contacted the owner and said that he will send the money on December 6 and did not comply. He contacted again and said December 12 and did not comply. He contacted me again and said another date is December 20 and did not comply again. The last date was December 24 and he did not respond. Every appointment with me is a message from him saying that. I do not sue anyone and I do not accuse anyone of being wrong and the site says we have nothing to do with it. Knowing that I have every screenshot of the conversations between us. All of this and other than the previous appointments in November 2023, December 2023 and January 2024. Each month has more than ten different appointments. As well as February 2024 March 2024 and April of the same year, all of these dates.

Throughout the year in all months of the year, and the owner kept deceiving me with empty compensations every date. So that I would not complain about the site, but after all that time, I was certain that these are first-class professional thieves. To the utmost degree, to the point that he contacted me and told me to open a new account inside bitsler. Because the old one had been seized by a hacker, this is what the owner of the site, Baryom, said here, telling me that a hacker stole my money.

And indeed, I created a new account as he said, and he asked me to deposit $ 2,500 into the account on the site to prove to him as the owner of the site bitsler here that I am the owner of the money and send it to me, and indeed, that money was deposited from the same wallet used before in previous deposits and in the same currency, and I did what he said and asked of me and deposited the money inside the site in bitsler to prove as he says that I am the owner of the account. But the money was stolen, it is The other is from the account inside the site and when I asked him where my money is which I deposited recently, he told me that the supervisor NWO stole it and is no longer there again and do not send it to him again because he stole the depositors' money and is no longer there. These are thieves, no one trusts them. They will steal your money, no one trusts them. Steals, thieves, thieves, no one trusts them. I will write that on all sites and social media. I will not leave a place and I will write in it what happened to me over the course of 14 months. No one trusts these people. Your money will be stolen under any pretext

Hello LOVELYbtc / koky007 Thank you for your patience while we reviewed your case. As we informed you through our official live support on August 10th, the emails you received from [email protected] and [email protected] are not from us. We suspect that you were targeted by a scammer. Bitsler will never contact you, ask you for your personal information, money, or passwords. Here are the transaction IDs for the withdrawal you made on 10/26/2023 at 9:20:39 PM (UTC-4:00): [https://chainz.cryptoid.info/dgb/tx.dws?7562fafb3a5821f39711e27713c8f326e214931e17d94aaa95c43e3ba06524b2] In our previous conversations, we advised you to stop communicating with these contacts as they do not belong to us. It is every player’s responsibility to ensure the security of their accounts and not share information with anyone. Please refer to our Terms and Conditions, specifically Section 5, which outlines account security and our non-liability for any losses incurred due to misuse or lack of security measures. Additionally, Section 14.1 states that players are not allowed to have more than one account, further proving that the communications you received were not from Bitsler. We urge you to close any additional accounts you may have, as having more than one account is against our rules. Be cautious with any communications you receive and ensure they are from official Bitsler channels. We only communicate through our Support Team chat or our email [email protected]. Unfortunately, we cannot recover the lost funds. Please take the necessary steps to protect your account to prevent such incidents in the future. For more information, please review our Terms and Conditions here: https://www.bitsler.com/en/tos. Kind regards,

user avatar

I’ve been playing at Bitsler Casino for several months now, and overall, it’s been a really positive experience. The selection of games is fantastic. I enjoy the variety, from video slots to live dealer games, and there are always new games being added. The graphics and gameplay are top-notch. Customer support is friendly and helpful, and they’ve resolved my issues quickly. The site is easy to navigate, and I’ve never had trouble finding the games I want.

One area where they could improve, however, is the withdrawal process. While I’ve always received my winnings, it sometimes takes longer than expected—usually around 2-3 days. I’d love to see quicker payout times to make the experience even better.

If you’re looking for a fun and reliable online casino, Bitsler Casino is a solid choice. The game selection is vast, with everything from slots to classic table games. I’ve had a bit of luck while playing, but I’m still exploring all the options. One thing I really like is how easy it is to navigate the site; everything is laid out clearly.

The only downside I’ve noticed is that the site can be a bit slow to load at times. Even with that, I’d still say it’s a great casino to try out for some online fun.

Nothing. I just play here since I was banned from multiple bookies. Deposits at least went through, and there were high limits on the amount that you could bet on.

Absolute joke of a bookie. Claims to have an instant withdrawal system yet holds my money hostage every single time I win some money (Using the reason that "My payment has to be "manually checked" while I already KYC-ed my account 2-3 times)

Delays the payment from time to time without giving a specific timeframe and customer support frustrates me and gives me AI-generated answers telling me to wait. Please avoid this casino at all costs.

Dear User, We regret to inform you that your recent complaint has been denied due to a breach of our terms and conditions (https://www.askgamblers.com/casino-complaints/bitsler-casino-bitsler-has-put-my-withdrawal-on-hold) . Over the past few years, we have been exceptionally fair, allowing you to withdraw your winnings despite issuing several warnings regarding your conduct. We hope you understand our position and refrain from making further erroneous claims. Thank you for your cooperation. Best regards

user avatar

Bitsler is the only casino that's really kept me. There's a nice sense of community in the relatively small highly active userbase, as opposed to somewhere like Stake which feels like a twitch chat half the time. There's a pretty wide range of cultures represented as well, and it makes for an interesting experience.

The games use provably fair which, if you do not fully understand it, you should before ever rolling on an online casino. From my testing the games seem to be fair. If you have any suspicions, or think that you can somehow out-trick the casino's systems which are geared against you, then you are betting on the dishonesty of the casino, inwhich case you should leave, not play a losing game.

The staff is communicative and I've had no personal problems withdrawing, every withdrawal, from the first couple hundred to when I withdrew several thousand I had won beyond my deposit, was instant, and I am not verified. YMMV as it does with all things. The game selection is nice.

If you have any math skills. It's nice to read the actual algorithm behind what they use for each game. It demystifies them quite a lot. In summary: they are all basically just dice, with extra steps. But so is fate, I guess.

Loyalty is handled strangely sometimes - it feels like many features are advertised wrongly in order for them to look more interesting, when they are already pretty interesting even with the added restriction. Their justifications for certain issues are usually obviously just made up or superficial. That is understandable for any business, though.

NWO is schizo but we all love schizo and so am I a bunch of features which used to be available to unverified users are now locked completely, like tipping :\ I understand the reasoning, but maybe there should be some sort of alternative verification system, like a basic+ user, who is not id validated but is a known regular or known entity and does not share any fingerprint with any other users, or whatever, idk. let me play in roll hunts.

The high minimum bets on these games are not enjoyable for many players. But bitsler has only good loyalty for a high roller players!
Don't waste your time on bitsler. They removed the benefits for vip and then coupons are too small since Nwobitcoin was assigned as Admin. The site is very 🤮. No difference for any level of VIP.
VIP system so bad

I created an account and made a deposit. When I tried to play any game, a message popped up asking me to update my personal information. When I attempted to do so, I couldn't select my country because it's not on the list, despite the fact that the website is in Polish, as is the phone selection. Unfortunately, I can't retrieve my deposit because they are asking me to place a bet 1x, which is impossible since I can't start any game. Please refund my money if I can't play.

As a hypothetical reviewer, I'd consider aspects like user interface, game variety, fairness, security, customer support, and promotional offers. In my person experience over 5 years it’s my favorite online casino. I love that they have instant withdraw and variety of coin options. Great community great time

Sometimes games lag. But that could be a problem on my end. Sometimes promotions are posted later than expected but other than that there isn’t much to complain about

There is nothing good about this scam casino. They do not pay when you win. They lie about reasons not to pay you. There are too many good casinos to play at than to send your money to a scam casino like Bitsler.

Bitsler made false accusations against me and refused to payout my $13,341 balance. Even after AskGamblers advised them they have not provided sufficient evidence, they refused to pay. This is a dying casino, and if you win there, you are at risk of having the same experience as I did. AVOID!

A wide array of game genres is available, encompassing all the titles you desire to play. The e-sports section, in particular, is to my liking as it features a comprehensive selection of popular games. Moreover, the platform accepts a multitude of cryptocurrencies as well.

I'm not particularly fond of the promotions involving free spins. Additionally, the VIP rewards don't become substantial until reaching the platinum level, and I find the chat rules to be somewhat stringent.

Among all the sites I've explored, this one stands out with its top-notch in-house games. It offers ample opportunities to win real rewards. I also appreciate the quick and hassle-free withdrawal process for the winnings, which is unlike the experiences I've had with most other casinos.

The high minimum bets on these games are not enjoyable for me. There are times when I simply want to press the button without expecting to make a significant amount of money.

Don't waste your time on bitsler. They removed the benefits for vip and then coupons are too small since Nwobitcoin was assigned as Admin. The site is very 🤮🤮🤮. No difference for any level of VIP. Minimum bet is too high.

Dear Player, We are sorry about the negative experience you had while using our services. We kindly request you to reach out to us through our live chat support, which is accessible 24/7, so that we can better understand what occurred and take the necessary steps to make it right. Best, Bitsler Team

user avatar

The best games, the best management, the best friends, the best profits, all of them are available in the games of the Bitsler site.
I suggest you register as soon as possible and enjoy their many advantages.
It supports all currencies and you can easily register!

This site has the absolute best inhouse games I've yet to discover. Plenty of opportunities to actually bring something home. Whenever I make some cash, withdrawal is quick and painless, unlike most other casinos.

I do not enjoy having to bet such high minimums on those same games. Sometimes I just feel like pressing the button without expecting to make any significant amount.

It is the best casino, I have never had any problem with this platform. Withdrawals have always been made very quickly. They always provide us with many promotions and coupons. I highly recommend Bitsler and will always choose it.

Inactive user
10/10

A good casino with patient and persistent support has the lowest level of player dissatisfaction. The possibility of withdrawal and deposit with the lowest sensitivity to kvc and authentication. The possibility of converting digital currencies and interacting with other players in the chat room in different languages, and your support is always answered.
They really deserve the points given by users because they are moving in the right direction in their performance. Good luck and always make the best choice.

The worst casino, they contact you so that you can put 5 stars on all of them and recommend them, they promise to give you prizes and they never give you anything. A waste of time, imagine if they win they won't get paid either. Don't use it.

Hello Lec04. I'm very sorry about your review, but after looking at your account it seems you got all the rewards on 30/05/2023 22:14. If you need more help please contact us thru live support. Thanks and good luck

user avatar

I have been playing at online casinos for a long time, and my recent discovery was Bitsler Casino. I never thought that gambling can be so engaging when you have access to such a variety of games and attractive bonuses! For me, it was a complete package: a secure and convenient platform, instant withdrawals, professional customer support, and an atmosphere of incredible excitement, and I always enjoy how Bitster Casino spoils me with bonuses and promotions. I highly recommend Blister Casino to all fans of unforgettable experiences and big winnings!"

I like the options on Keno being able to choose how many and random pick works great. Provable-Fair gaming and good payouts it also lets you generate and create your own seed to ensure no tampering.

I am not a fan of the promotions with free spins ...and they don't give good vip stuff until the platinum level and the rules in the chat are a little strick

Excellent casino work like a friendly There are various types of games, and you can find all the games you want to play. I like the e-sports section, all popular games can be found here. Accepts lots of cryptocurrencies, and an amazing VIP program. Customer support is relatively slow compared to for example Trustdice and Stake. But this is not a big problem as I am patient.

Nice online gambling. fast withdrawal and deposit. I love this flat-form site. More bonuses and rewards. and many games. excellent gambling site.

Bitsler is my favorite casino for dice games. it's fair for the players and the withdrawals are always on time. I didn't find any issues with deposit and withdrawal and also in betting odds.

I've been playing here for maybe 6 years. very good help service. the game is getting more interesting .. and found a lot of friends. They have a great game!

Best casino on the web! Always fair, and always fast with cashouts. I’ve been playing at Bitsler for 8 years, and I’ve never had any issues, only smiles :)

It is amazing casino, I had 2 year experience amazing bonus and amazing promotion instant withdrawal, many games available like slot online casino betting.

Thank you for your kind words and we wish you an amazing experience with us for years to come!!

user avatar

The casino offers a breathtaking gaming experience with a variety of exciting games. The friendly staff provide first class care and customer service is excellent. Payouts are fast and reliable. I always feel safe and valued here. Highly Recommended!

"The slot selection at the casino was disappointing. There were only outdated and boring games with no exciting features. The odds were low and the payouts were disappointing. No fun for slots enthusiasts!"

Dear Trewes, thank you for your honest feedback. We are continually working hard to make sure that we provide you with the best user experience we can offer. We will take your point and look into it. Thank you

user avatar

Bitsler Casino's webpage UI is fantastic, Easy to navigate, Unique and polished.
Bitsler's House games are great and AAA grade and it's an old school player in the Bitcoin Casino league! A++
Reliable, Trustworthy Win-Win!

Dear C0ut4, on behalf on Bitsler.com we would like to thank you for your kind word, and we wish you a happy stay with us!

user avatar

I like to play all games of Bitsler, I like to win too, and this casino always gave the chance to win. Just you need to know to stop to play and withdrawal your winnings.

dear Jurgam, thank you for your positive feedback and word of advice. They are valid point indeed.

user avatar

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