AskGamblers Quick Overview
Editor’s View
We enjoy Bitsler Casino's immaculate design and neat organisation, which allows players to access every corner of the website easily. Everything is located in the side menu, whereas the homepage features the most popular games, latest wins, and jackpots.
- Accepts cryptocurrencies
- Mobile friendly games
- Safe & Secure
- Live chat open 24/7
- Few responsible gambling tools
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Bitsler Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bitsler Casino
Bitsler Casino is an online casino that accepts all the major cryptocurrencies. It has been in operation since 2015 and is still going strong. The casino has a Curacao gaming licence and is owned and operated by Oyine N.V.
The casino is available in multiple languages. It can be accessed through a web browser or installed as an app on a desktop device for even quicker access. The site is also fully supported on the latest smartphones and tablets.
Login and registration take only a few seconds, after which you can enjoy various casino games. Switch the language to the side menu, and you’ll be ready to go! But before you do, we recommend you read our casino review and learn all about Bitsler Casino, including the payment methods it offers, how the chat support works and the casino’s approach to responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments Not offered
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Bitsler Casino
As a cryptocurrency casino, Bitsler Casino supports over 25 different cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tether, and Dogecoin. Most cryptocurrencies can be used for both deposits and withdrawals, but not all of them.
However, the casino specified these details in their Help Center under the Wallet questions. Remember that not all deposit and withdrawal methods may be available in your jurisdiction.
The operator may impose minimum deposit/withdrawal levels and maximum deposit/withdrawal levels for which they may charge fees. Such fees will become visible as you initiate a deposit or a withdrawal. The minimum withdrawal is approximately $10, with no maximum limit.
The main menu on the left side has a section to buy cryptocurrencies. The casino has created a quick and easy-to-follow guide to help you purchase crypto through the recommended third-party services. You can buy crypto with credit and debit cards or Apple or Google Pay, and the crypto will appear in your Bitsler wallet.
Also, to make things easier for players, Bitsler Casino allows you to display bonus amounts and bets in fiat currencies. Keep in mind that all bets and transactions are settled in crypto.
Games at Bitsler Casino
Bitsler Casino has a set of unique games available only on its website. The casino is home to a range of online slots from a list of software providers, so there is plenty of variety. There are some handy filtering options in the lobby that allow players to list all the gaming providers so they can easily select their favourites and sort games by their popularity or alphabetical order.
To keep the players engaged, the casino adds new slots regularly. If you’re not a big slots fan, you have nothing to worry about, as there are approximately 100 table games and over 60 live dealer games to keep you entertained.
Bitsler has a VIP program where you only need to wager on any of the games to progress. You receive chests as you level up that bring random rewards, and you can also receive rakeback on all casino games except dice and baccarat.
Bitsler Casino’s Commitment to Responsible Gambling
Bitsler Casino recognises that gambling can cause issues for a small number of players, and they provide some gambling tips and recommend institutions that could help you if you ever feel things are getting out of hand.
Bitsler only accepts players over 18 years of age or older. However, speaking of responsible gambling tools, players can only request temporary or permanent self-exclusion.
Customer Support at Bitsler Casino
Bitsler Casino has created multiple guides to help new and existing clients get all the answers they need. The help desk can be accessed easily from the side menu, containing detailed and well-organised answers to common questions. If you encounter any issues, we recommend you start there, as there’s a good chance you’ll discover and solve a problem.
But if you’re in doubt, you can always contact live chat support, which is available 24/7, even if you’re an unregistered user. We tested their features and were connected to an agent quickly. Their agent was really helpful, providing us with the information we needed in a matter of seconds. There's also an email should you get in touch with the casino more formally.
Bitsler Casino also has a forum where you can talk to other casino members, check the latest promotions and exchange information regarding the casino.
Complaints
Read the complaints other players have left for Bitsler Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear User, Thank you for your feedback. We have reviewed your account and can confirm that all your deposits and withdrawals have been processed correctly. For instance, your deposits on 04/01/2025 at 02:26:09 and 03/01/2025 at 23:19:06, as well as your withdrawals on 07/01/2025 at 02:38:37 and 05/01/2025 at 03:43:31, were all successfully completed. We strive to maintain transparency and accuracy in all our transactions. If you have any further concerns or questions, please feel free to reach out to our support team directly. Thank you for your understanding. Sincerely, The Bitsler.com Team
It is easy to access the site, there is no problem with that. There are many other promo sites. There are many competitions through which you can win, but with great difficulty and for certain people, especially the jackpot that they place.
I want everyone to know through this platform that no one trusts this site or its words. Your money is stolen. It will inevitably seize your money if you deposit any cent here. No one trusts it because it will defraud any amount you deposit. I have a bad experience here. The worst experience in the world of casinos. Liars and thieves. If you deposit any amount, you will be robbed here by everyone. No one will solve your problem. I am here. My money was stolen here from November 5, 2023. My money was withdrawn without my knowledge. Approximately 85,600 DGB or more. From that date, every day an appointment is set with me to recover my money. Literally every day he used to say that. The liars, supervisors, and owners are all thieves who do not tell the truth. To this day, they have not sent my money as they told me dozens of times, even hundreds of times. I did not believe that there were people with such lies and theft. They were communicating With me every day so that I do not file a complaint or a negative review about them. Every day throughout the year, they contacted me and procrastinated and asked me to write that the management contacted me to solve the problem and that they would send the money at the end of November 2024 and no one complied. He contacted the owner and said that he will send the money on December 6 and did not comply. He contacted again and said December 12 and did not comply. He contacted me again and said another date is December 20 and did not comply again. The last date was December 24 and he did not respond. Every appointment with me is a message from him saying that. I do not sue anyone and I do not accuse anyone of being wrong and the site says we have nothing to do with it. Knowing that I have every screenshot of the conversations between us. All of this and other than the previous appointments in November 2023, December 2023 and January 2024. Each month has more than ten different appointments. As well as February 2024 March 2024 and April of the same year, all of these dates.
Throughout the year in all months of the year, and the owner kept deceiving me with empty compensations every date. So that I would not complain about the site, but after all that time, I was certain that these are first-class professional thieves. To the utmost degree, to the point that he contacted me and told me to open a new account inside bitsler. Because the old one had been seized by a hacker, this is what the owner of the site, Baryom, said here, telling me that a hacker stole my money.
And indeed, I created a new account as he said, and he asked me to deposit $ 2,500 into the account on the site to prove to him as the owner of the site bitsler here that I am the owner of the money and send it to me, and indeed, that money was deposited from the same wallet used before in previous deposits and in the same currency, and I did what he said and asked of me and deposited the money inside the site in bitsler to prove as he says that I am the owner of the account. But the money was stolen, it is The other is from the account inside the site and when I asked him where my money is which I deposited recently, he told me that the supervisor NWO stole it and is no longer there again and do not send it to him again because he stole the depositors' money and is no longer there. These are thieves, no one trusts them. They will steal your money, no one trusts them. Steals, thieves, thieves, no one trusts them. I will write that on all sites and social media. I will not leave a place and I will write in it what happened to me over the course of 14 months. No one trusts these people. Your money will be stolen under any pretext
Hello LOVELYbtc / koky007 Thank you for your patience while we reviewed your case. As we informed you through our official live support on August 10th, the emails you received from [email protected] and [email protected] are not from us. We suspect that you were targeted by a scammer. Bitsler will never contact you, ask you for your personal information, money, or passwords. Here are the transaction IDs for the withdrawal you made on 10/26/2023 at 9:20:39 PM (UTC-4:00): [https://chainz.cryptoid.info/dgb/tx.dws?7562fafb3a5821f39711e27713c8f326e214931e17d94aaa95c43e3ba06524b2] In our previous conversations, we advised you to stop communicating with these contacts as they do not belong to us. It is every player’s responsibility to ensure the security of their accounts and not share information with anyone. Please refer to our Terms and Conditions, specifically Section 5, which outlines account security and our non-liability for any losses incurred due to misuse or lack of security measures. Additionally, Section 14.1 states that players are not allowed to have more than one account, further proving that the communications you received were not from Bitsler. We urge you to close any additional accounts you may have, as having more than one account is against our rules. Be cautious with any communications you receive and ensure they are from official Bitsler channels. We only communicate through our Support Team chat or our email [email protected]. Unfortunately, we cannot recover the lost funds. Please take the necessary steps to protect your account to prevent such incidents in the future. For more information, please review our Terms and Conditions here: https://www.bitsler.com/en/tos. Kind regards,
I’ve been playing at Bitsler Casino for several months now, and overall, it’s been a really positive experience. The selection of games is fantastic. I enjoy the variety, from video slots to live dealer games, and there are always new games being added. The graphics and gameplay are top-notch. Customer support is friendly and helpful, and they’ve resolved my issues quickly. The site is easy to navigate, and I’ve never had trouble finding the games I want.
One area where they could improve, however, is the withdrawal process. While I’ve always received my winnings, it sometimes takes longer than expected—usually around 2-3 days. I’d love to see quicker payout times to make the experience even better.
If you’re looking for a fun and reliable online casino, Bitsler Casino is a solid choice. The game selection is vast, with everything from slots to classic table games. I’ve had a bit of luck while playing, but I’m still exploring all the options. One thing I really like is how easy it is to navigate the site; everything is laid out clearly.
The only downside I’ve noticed is that the site can be a bit slow to load at times. Even with that, I’d still say it’s a great casino to try out for some online fun.
Nothing. I just play here since I was banned from multiple bookies. Deposits at least went through, and there were high limits on the amount that you could bet on.
Absolute joke of a bookie. Claims to have an instant withdrawal system yet holds my money hostage every single time I win some money (Using the reason that "My payment has to be "manually checked" while I already KYC-ed my account 2-3 times)
Delays the payment from time to time without giving a specific timeframe and customer support frustrates me and gives me AI-generated answers telling me to wait. Please avoid this casino at all costs.
Dear User, We regret to inform you that your recent complaint has been denied due to a breach of our terms and conditions (https://www.askgamblers.com/casino-complaints/bitsler-casino-bitsler-has-put-my-withdrawal-on-hold) . Over the past few years, we have been exceptionally fair, allowing you to withdraw your winnings despite issuing several warnings regarding your conduct. We hope you understand our position and refrain from making further erroneous claims. Thank you for your cooperation. Best regards
Bitsler is the only casino that's really kept me. There's a nice sense of community in the relatively small highly active userbase, as opposed to somewhere like Stake which feels like a twitch chat half the time. There's a pretty wide range of cultures represented as well, and it makes for an interesting experience.
The games use provably fair which, if you do not fully understand it, you should before ever rolling on an online casino. From my testing the games seem to be fair. If you have any suspicions, or think that you can somehow out-trick the casino's systems which are geared against you, then you are betting on the dishonesty of the casino, inwhich case you should leave, not play a losing game.
The staff is communicative and I've had no personal problems withdrawing, every withdrawal, from the first couple hundred to when I withdrew several thousand I had won beyond my deposit, was instant, and I am not verified. YMMV as it does with all things. The game selection is nice.
If you have any math skills. It's nice to read the actual algorithm behind what they use for each game. It demystifies them quite a lot. In summary: they are all basically just dice, with extra steps. But so is fate, I guess.
Loyalty is handled strangely sometimes - it feels like many features are advertised wrongly in order for them to look more interesting, when they are already pretty interesting even with the added restriction. Their justifications for certain issues are usually obviously just made up or superficial. That is understandable for any business, though.
NWO is schizo but we all love schizo and so am I a bunch of features which used to be available to unverified users are now locked completely, like tipping :\ I understand the reasoning, but maybe there should be some sort of alternative verification system, like a basic+ user, who is not id validated but is a known regular or known entity and does not share any fingerprint with any other users, or whatever, idk. let me play in roll hunts.
The high minimum bets on these games are not enjoyable for many players. But bitsler has only good loyalty for a high roller players!
Don't waste your time on bitsler. They removed the benefits for vip and then coupons are too small since Nwobitcoin was assigned as Admin. The site is very 🤮. No difference for any level of VIP.
VIP system so bad
I created an account and made a deposit. When I tried to play any game, a message popped up asking me to update my personal information. When I attempted to do so, I couldn't select my country because it's not on the list, despite the fact that the website is in Polish, as is the phone selection. Unfortunately, I can't retrieve my deposit because they are asking me to place a bet 1x, which is impossible since I can't start any game. Please refund my money if I can't play.
As a hypothetical reviewer, I'd consider aspects like user interface, game variety, fairness, security, customer support, and promotional offers. In my person experience over 5 years it’s my favorite online casino. I love that they have instant withdraw and variety of coin options. Great community great time
Sometimes games lag. But that could be a problem on my end. Sometimes promotions are posted later than expected but other than that there isn’t much to complain about
There is nothing good about this scam casino. They do not pay when you win. They lie about reasons not to pay you. There are too many good casinos to play at than to send your money to a scam casino like Bitsler.
Bitsler made false accusations against me and refused to payout my $13,341 balance. Even after AskGamblers advised them they have not provided sufficient evidence, they refused to pay. This is a dying casino, and if you win there, you are at risk of having the same experience as I did. AVOID!
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I became a member of the site 1 week ago. and I deposited money. my money immediately passed to the site and I made 1 sports bet. I wanted to withdraw the money I won and waited for my money to arrive for 2 days for security reasons. although I only bought 1 sports bet, my account was closed to sports betting and they said I had to play casino. I wanted to withdraw the remaining money in my account and my money has been waiting for 4 days for security reasons. live support does not help in any way. full of useless people. After 2019 and 2020, the number of people who become members of the site is very few. the site does not care about its members and does not listen to people's problems. they do not try to solve problems.