Bitsler Casino

Hello, I want to say something very important. I had an experience on this site last night for the first time, and it was something incomprehensible. They treat players in an unsatisfactory way, and it seems to me that this site only favors big players in gambling and does not offer any advantages to new players. This is extremely negative, and it’s an experience I will not repeat again. I regret it. I am a player on other sites that are excellent in every way. This was my first and last time on this site.

Bitsler Casino

1 month ago

We’re genuinely sorry to hear that your first experience on Bitsler didn’t meet your expectations. At Bitsler, we strive to ensure every player—new or experienced—feels valued and has an exceptional gaming experience.
To welcome new players, Bitsler's Welcome Bonus unveils 500 free spins and a whopping 200% up to $2000 on your first deposit! This ensures everyone starts their journey with exciting rewards and opportunities.
Could you kindly share your username with us? This will help us investigate the issue you faced, as we find it very unlikely and would love to address any concerns directly. Thank you for your feedback—we hope to have the chance to improve your experience!

A Brief Negative Review of Bitselr.com:

1. User Interface: The design is unattractive and outdated, making the experience less professional.
2. Navigation: The site is slow and sometimes crashes, causing frustration for users.
3. Security: There are concerns about data security, as there is no clear information on protection policies.
4. Technical Support: Support is ineffective, with slow or unhelpful responses.
5. Functionality: Some services do not work properly, reducing the site's effectiveness.

In short, the site needs significant improvements in performance, security, and user interface.

Bitsler Casino

1 month ago

We regret that your experience did not meet your expectations and want to address the points raised:
- User Interface: We’re continuously working on enhancing our design to provide a modern and professional experience.
- Navigation: Performance is a top priority, and our technical team is committed to resolving any site issues promptly.
- Security: Protecting our users' data is of utmost importance, and we adhere to strict security protocols. For over 10 years, Bitsler.com has maintained a safe and secure platform, ensuring the trust and confidence of our valued users.
- Technical Support: We apologize if our support fell short of your expectations. We aim to deliver quick and effective assistance, and we’ll review this to improve further.
- Functionality: We’re addressing inefficiencies to ensure all services work seamlessly.

Can you please share your username with us? This will help us investigate your gaming experience and address your concerns directly. Your feedback helps us grow, and we hope to make things right for you. Thank you for sharing your thoughts!

Good game, good site, and lots of bonuses. Fast withdrawals and quick response. I think it's a great place to play —no need to worry, and no need to regret gambling. You can get big benefits!

The minimum bet is quite high, but it's still good to play. The risk is high, and winning is difficult. I hope to get lucky for an easier win and make more money. The rain hasn’t come my way yet, hoping for more soon!

Bitsler provides a very enjoyable casino playing experience, with a variety of games and lots of promotions on offer making Bitsler a highly recommended online casino site, instant withdrawals and fast responses from CS are very helpful

Been a member since 2018 open this site every day to join the game in the chat room. it's a good site, interesting, lots of promos to win. solid community. instant deposits and withdrawals

I've been at the casino for over 6 years, it's certainly the best thing I've discovered, a great positive side is the moderators and support that serve us quickly and efficiently!

Bitsler is the best casino I have ever found. Deposit withdrawals are fast. Support is always available and ready to help.
There are several game options, several providers and many chances to win.
Bitsler always has deposit promotions, xp (points) promotions, monthly coupons and sometimes daily coupons.
Depending on the level, there is also rakeback, where you get back a percentage of what you bet. For those who like to chat, it rains all day long.

I have not to complain about this cassino. I have had an account since 2020 and have never any problems. I always withdrew and deposited easily and fast.

Instant Deposits
Lots of promotion. Some of which I just realized doesn't even require you to deposit like BTSLR contest.
Billion Bets Event is what I am looking forward to.

I hate that Bitsler is very addictive due to its very entertaining platform. Although oneself should be responsible to limit usage of the site, sometimes the fun just keep me from going off.

Don't waste your precious time on a bad site like this one.
They force you to lose your money by all means it is nothing but fraud to take your money
And there is a person who is addicted to treat you badly and very racist in dealing with users.

opened an account, verified my email and made a deposit.
I tried to open any game from different providers. None of them worked and not from my side. I tried different browsers but still nothing. The online support couldn't help, they told me I have to write an email to the internal support but no response to that
Don't waste your time here go somewhere else it's very bad.

Bitsler Casino

3 months ago

Dear User,

Thank you for your feedback. Could you please send us your username information so we can look into your complaint? Since 2015, we have been dedicated to offering the best crypto casino experience and will continue to strive for excellence. Please contact us at [email protected] or via our 24/7 live support chat.

Thank you.

I became a member of the site 1 week ago. and I deposited money. my money immediately passed to the site and I made 1 sports bet. I wanted to withdraw the money I won and waited for my money to arrive for 2 days for security reasons. although I only bought 1 sports bet, my account was closed to sports betting and they said I had to play casino. I wanted to withdraw the remaining money in my account and my money has been waiting for 4 days for security reasons. live support does not help in any way. full of useless people. After 2019 and 2020, the number of people who become members of the site is very few. the site does not care about its members and does not listen to people's problems. they do not try to solve problems.

Bitsler Casino

3 months ago

Dear User,

Thank you for your feedback. We have reviewed your account and can confirm that all your deposits and withdrawals have been processed correctly. For instance, your deposits on 04/01/2025 at 02:26:09 and 03/01/2025 at 23:19:06, as well as your withdrawals on 07/01/2025 at 02:38:37 and 05/01/2025 at 03:43:31, were all successfully completed.

We strive to maintain transparency and accuracy in all our transactions. If you have any further concerns or questions, please feel free to reach out to our support team directly.

Thank you for your understanding.

Sincerely,
The Bitsler.com Team

It is easy to access the site, there is no problem with that. There are many other promo sites. There are many competitions through which you can win, but with great difficulty and for certain people, especially the jackpot that they place.

I want everyone to know through this platform that no one trusts this site or its words. Your money is stolen. It will inevitably seize your money if you deposit any cent here. No one trusts it because it will defraud any amount you deposit. I have a bad experience here. The worst experience in the world of casinos. Liars and thieves. If you deposit any amount, you will be robbed here by everyone. No one will solve your problem. I am here. My money was stolen here from November 5, 2023. My money was withdrawn without my knowledge. Approximately 85,600 DGB or more. From that date, every day an appointment is set with me to recover my money. Literally every day he used to say that. The liars, supervisors, and owners are all thieves who do not tell the truth. To this day, they have not sent my money as they told me dozens of times, even hundreds of times. I did not believe that there were people with such lies and theft. They were communicating With me every day so that I do not file a complaint or a negative review about them. Every day throughout the year, they contacted me and procrastinated and asked me to write that the management contacted me to solve the problem and that they would send the money at the end of November 2024 and no one complied. He contacted the owner and said that he will send the money on December 6 and did not comply. He contacted again and said December 12 and did not comply. He contacted me again and said another date is December 20 and did not comply again. The last date was December 24 and he did not respond. Every appointment with me is a message from him saying that. I do not sue anyone and I do not accuse anyone of being wrong and the site says we have nothing to do with it. Knowing that I have every screenshot of the conversations between us. All of this and other than the previous appointments in November 2023, December 2023 and January 2024. Each month has more than ten different appointments. As well as February 2024 March 2024 and April of the same year, all of these dates.

Throughout the year in all months of the year, and the owner kept deceiving me with empty compensations every date. So that I would not complain about the site, but after all that time, I was certain that these are first-class professional thieves. To the utmost degree, to the point that he contacted me and told me to open a new account inside bitsler. Because the old one had been seized by a hacker, this is what the owner of the site, Baryom, said here, telling me that a hacker stole my money.

And indeed, I created a new account as he said, and he asked me to deposit $ 2,500 into the account on the site to prove to him as the owner of the site bitsler here that I am the owner of the money and send it to me, and indeed, that money was deposited from the same wallet used before in previous deposits and in the same currency, and I did what he said and asked of me and deposited the money inside the site in bitsler to prove as he says that I am the owner of the account. But the money was stolen, it is The other is from the account inside the site and when I asked him where my money is which I deposited recently, he told me that the supervisor NWO stole it and is no longer there again and do not send it to him again because he stole the depositors' money and is no longer there. These are thieves, no one trusts them. They will steal your money, no one trusts them. Steals, thieves, thieves, no one trusts them. I will write that on all sites and social media. I will not leave a place and I will write in it what happened to me over the course of 14 months. No one trusts these people. Your money will be stolen under any pretext

Bitsler Casino

4 months ago

Hello LOVELYbtc / koky007

Thank you for your patience while we reviewed your case.

As we informed you through our official live support on August 10th, the emails you received from [email protected] and [email protected] are not from us. We suspect that you were targeted by a scammer.

Bitsler will never contact you, ask you for your personal information, money, or passwords.

Here are the transaction IDs for the withdrawal you made on 10/26/2023 at 9:20:39 PM (UTC-4:00): [https://chainz.cryptoid.info/dgb/tx.dws?7562fafb3a5821f39711e27713c8f326e214931e17d94aaa95c43e3ba06524b2]

In our previous conversations, we advised you to stop communicating with these contacts as they do not belong to us. It is every player’s responsibility to ensure the security of their accounts and not share information with anyone.

Please refer to our Terms and Conditions, specifically Section 5, which outlines account security and our non-liability for any losses incurred due to misuse or lack of security measures. Additionally, Section 14.1 states that players are not allowed to have more than one account, further proving that the communications you received were not from Bitsler.

We urge you to close any additional accounts you may have, as having more than one account is against our rules. Be cautious with any communications you receive and ensure they are from official Bitsler channels. We only communicate through our Support Team chat or our email [email protected].

Unfortunately, we cannot recover the lost funds. Please take the necessary steps to protect your account to prevent such incidents in the future.

For more information, please review our Terms and Conditions here: https://www.bitsler.com/en/tos.

Kind regards,

I’ve been playing at Bitsler Casino for several months now, and overall, it’s been a really positive experience. The selection of games is fantastic. I enjoy the variety, from video slots to live dealer games, and there are always new games being added. The graphics and gameplay are top-notch. Customer support is friendly and helpful, and they’ve resolved my issues quickly. The site is easy to navigate, and I’ve never had trouble finding the games I want.

One area where they could improve, however, is the withdrawal process. While I’ve always received my winnings, it sometimes takes longer than expected—usually around 2-3 days. I’d love to see quicker payout times to make the experience even better.

If you’re looking for a fun and reliable online casino, Bitsler Casino is a solid choice. The game selection is vast, with everything from slots to classic table games. I’ve had a bit of luck while playing, but I’m still exploring all the options. One thing I really like is how easy it is to navigate the site; everything is laid out clearly.

The only downside I’ve noticed is that the site can be a bit slow to load at times. Even with that, I’d still say it’s a great casino to try out for some online fun.

Nothing. I just play here since I was banned from multiple bookies. Deposits at least went through, and there were high limits on the amount that you could bet on.

Absolute joke of a bookie. Claims to have an instant withdrawal system yet holds my money hostage every single time I win some money (Using the reason that "My payment has to be "manually checked" while I already KYC-ed my account 2-3 times)

Delays the payment from time to time without giving a specific timeframe and customer support frustrates me and gives me AI-generated answers telling me to wait. Please avoid this casino at all costs.

Bitsler Casino

3 months ago

Dear User,

We regret to inform you that your recent complaint has been denied due to a breach of our terms and conditions (https://www.askgamblers.com/casino-complaints/bitsler-casino-bitsler-has-put-my-withdrawal-on-hold) . Over the past few years, we have been exceptionally fair, allowing you to withdraw your winnings despite issuing several warnings regarding your conduct.

We hope you understand our position and refrain from making further erroneous claims.

Thank you for your cooperation.

Best regards

Bitsler is the only casino that's really kept me. There's a nice sense of community in the relatively small highly active userbase, as opposed to somewhere like Stake which feels like a twitch chat half the time. There's a pretty wide range of cultures represented as well, and it makes for an interesting experience.

The games use provably fair which, if you do not fully understand it, you should before ever rolling on an online casino. From my testing the games seem to be fair. If you have any suspicions, or think that you can somehow out-trick the casino's systems which are geared against you, then you are betting on the dishonesty of the casino, inwhich case you should leave, not play a losing game.

The staff is communicative and I've had no personal problems withdrawing, every withdrawal, from the first couple hundred to when I withdrew several thousand I had won beyond my deposit, was instant, and I am not verified. YMMV as it does with all things. The game selection is nice.

If you have any math skills. It's nice to read the actual algorithm behind what they use for each game. It demystifies them quite a lot. In summary: they are all basically just dice, with extra steps. But so is fate, I guess.

Loyalty is handled strangely sometimes - it feels like many features are advertised wrongly in order for them to look more interesting, when they are already pretty interesting even with the added restriction. Their justifications for certain issues are usually obviously just made up or superficial. That is understandable for any business, though.

NWO is schizo but we all love schizo and so am I a bunch of features which used to be available to unverified users are now locked completely, like tipping :\ I understand the reasoning, but maybe there should be some sort of alternative verification system, like a basic+ user, who is not id validated but is a known regular or known entity and does not share any fingerprint with any other users, or whatever, idk. let me play in roll hunts.

The high minimum bets on these games are not enjoyable for many players. But bitsler has only good loyalty for a high roller players!
Don't waste your time on bitsler. They removed the benefits for vip and then coupons are too small since Nwobitcoin was assigned as Admin. The site is very 🤮. No difference for any level of VIP.
VIP system so bad

I created an account and made a deposit. When I tried to play any game, a message popped up asking me to update my personal information. When I attempted to do so, I couldn't select my country because it's not on the list, despite the fact that the website is in Polish, as is the phone selection. Unfortunately, I can't retrieve my deposit because they are asking me to place a bet 1x, which is impossible since I can't start any game. Please refund my money if I can't play.

As a hypothetical reviewer, I'd consider aspects like user interface, game variety, fairness, security, customer support, and promotional offers. In my person experience over 5 years it’s my favorite online casino. I love that they have instant withdraw and variety of coin options. Great community great time

Sometimes games lag. But that could be a problem on my end. Sometimes promotions are posted later than expected but other than that there isn’t much to complain about

There is nothing good about this scam casino. They do not pay when you win. They lie about reasons not to pay you. There are too many good casinos to play at than to send your money to a scam casino like Bitsler.

Bitsler made false accusations against me and refused to payout my $13,341 balance. Even after AskGamblers advised them they have not provided sufficient evidence, they refused to pay. This is a dying casino, and if you win there, you are at risk of having the same experience as I did. AVOID!

A wide array of game genres is available, encompassing all the titles you desire to play. The e-sports section, in particular, is to my liking as it features a comprehensive selection of popular games. Moreover, the platform accepts a multitude of cryptocurrencies as well.

I'm not particularly fond of the promotions involving free spins. Additionally, the VIP rewards don't become substantial until reaching the platinum level, and I find the chat rules to be somewhat stringent.

Among all the sites I've explored, this one stands out with its top-notch in-house games. It offers ample opportunities to win real rewards. I also appreciate the quick and hassle-free withdrawal process for the winnings, which is unlike the experiences I've had with most other casinos.

The high minimum bets on these games are not enjoyable for me. There are times when I simply want to press the button without expecting to make a significant amount of money.

Don't waste your time on bitsler. They removed the benefits for vip and then coupons are too small since Nwobitcoin was assigned as Admin. The site is very 🤮🤮🤮. No difference for any level of VIP. Minimum bet is too high.

Bitsler Casino

1 year ago

Dear Player,

We are sorry about the negative experience you had while using our services. We kindly request you to reach out to us through our live chat support, which is accessible 24/7, so that we can better understand what occurred and take the necessary steps to make it right.

Best,
Bitsler Team

The best games, the best management, the best friends, the best profits, all of them are available in the games of the Bitsler site.
I suggest you register as soon as possible and enjoy their many advantages.
It supports all currencies and you can easily register!

This site has the absolute best inhouse games I've yet to discover. Plenty of opportunities to actually bring something home. Whenever I make some cash, withdrawal is quick and painless, unlike most other casinos.

I do not enjoy having to bet such high minimums on those same games. Sometimes I just feel like pressing the button without expecting to make any significant amount.

It is the best casino, I have never had any problem with this platform. Withdrawals have always been made very quickly. They always provide us with many promotions and coupons. I highly recommend Bitsler and will always choose it.