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Casino has been terminated due to lack of license

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Betsolino Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 1 reviews
1/10
1 reviews
Complaint Response 2 complaints
3 days avg. 2 complaints

AskGamblers Quick Overview

Editor’s View

Betsolino Casino offers a great selection of games to keep you busy, from slots to live casino games. The site is easy to use and available in multiple languages and on any device. There is a nice selection of active bonuses and promotions, including crypto-friendly offers. 

What we like
  • Good selection of games
  • Home to well-known providers
  • Live chat is available
What we don’t like
  • Limited live chat hours 09:00 - 00:00 CET
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betsolino Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betsolino.com/
Established
2024
Licences
Costa Rica Gambling
Affiliate Program
Languages
English, French, German, Italian, Spanish, Czech, Dutch, Finnish, Danish, Japanese, Norwegian, Portuguese
Casino Type
Live Casino, Instant Play, Mobile, Crypto Casino

General Information about Betsolino Casino

Betsolino Casino is an online casino home to a catalogue of top games, and a mixture of payment methods, including cryptocurrencies. We’ll chat more about games and payments as you read through our casino review

The casino is available from any device that has a web browser, including the latest mobile devices. You can play your favourite games on the go through most mobile browsers. 

StallCation

Complaints

Read the complaints other players have left for Betsolino Casino. Learn more about complaints.

Show all complaints
Delayed payment from Betsolino Casino
A little over three weeks ago, I played at this online casino using a first deposit bonus. I won a total of €42,763, which I decided to withdraw. I inquired with the casino whether they had a maximum withdrawal limit, and they confirmed that there was none. I can provide screenshots of these conversations as evidence.

The website was not user-friendly enough for me to upload my documents, so I sent them to the casino via email as instructed by their live chat support. However, I have not received any response from them by email regarding any of my inquiries. I have also followed up via email about the status of my withdrawal. I’ve contacted the live chat nearly every day, but they keep giving the same response: that there is a large queue for withdrawals and that the live chat agents do not have the ability to process withdrawals. Every single time, I receive the same response, yet nothing seems to progress or improve.

It has now been 24 days since I requested my withdrawals. Since the casino only allows withdrawals of €2,000 at a time, I made a total of 21 withdrawal requests (20 of €2,000 each and 1 of €763). I can provide images of my withdrawal requests and deposits. I had no issues with my deposits.

To sum up, I’ve done everything within my power, but the online casino appears to be taking no action on this matter. I have been cooperative with the casino, submitted all required documents for the KYC process, and played according to the casino’s rules.
staus Unresolved
€42763

Complaint Statistics

Avg. Amount $ 24,286
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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Top reviews from our players

Big variety of games, i played 2 months and enjoyed the casino, i decided before yesterday to take another chance. So in general I liked the design, but the provider mutuum is n

Scam alert!
Scam alert!! Took my deposit but did not let me use anything the company offered and took my money.
No customer service, no games open, no customer support no response period!! I

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