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Betsamigo Casino

Our Rating CasinoRank
9/10
CasinoRank
Player Rating 288 reviews
Complaint Response 21 complaints
2 days avg. 21 complaints

AskGamblers Quick Overview

Editor's View

Betsamigo Casino, a trusted name on AskGamblers, presents a seamless user experience. Its game catalogue, which seems to go on forever, is thoughtfully organized and skillfully implemented, promising you an exciting time exploring the lobby and enjoying the games.

Apart from slightly delayed withdrawals, we had trouble finding a disadvantage in playing at Betsamigo.

What we like
  • Good choice of payment methods
  • Live chat
  • Multilingual customer service agents
What we don’t like
  • Limited live chat hours
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betsamigo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betsamigo.com/
Established
2022
Licences
Malta Gaming Authority
Company
Affiliate Program
Languages
English, Finnish, Norwegian, Portuguese, Spanish, French, German
Casino Type
Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
VIP Program

General Information About Betsamigo Casino

Betsamigo Casino is a well-established online casino at AskGamblers. It has nearly 300 real player reviews and a high casino rating from our players. These reviews are written by real players who have hands-on experience at the casino. Of course, our expert casino review is also below.

Apart from our review, the casino has received accreditations and approval from other affiliate sites, which can be viewed at the foot of the casino.

The site is fully licensed and regulated by the Malta Gaming Authority, and it supports multiple languages. You can log in or register directly through your web browser or visit the mobile casino for a seamless experience on the go.

StallCation

Complaints

Read the complaints other players have left for Betsamigo Casino. Learn more about complaints.

Show all complaints
Betsamigo Casino - Delaying Withdrawal Process - 500 EUR
I created a Betsamigo account a few weeks ago using their welcome sports bonus (Deposit €10 or more and become the ultimate bettor with a 100% Welcome Sports Reload up to the value of €100). Over the following days i bet a fair bet, fulfilling the bonuses wagering requirements. I had read good reviews about Betsamigo so i felt quite safe, however to ensure it operates ethically i wanted to test their withdrawal system, as I have read reviews for other casinos and saw this is often where online casinos become problematic.

Before attempting to withdraw I saw I have to verify the account, as such i submitted a proof of address using the national address registry, bank account statement and an image of my card used to deposit. After accepting my proof of address and denying my bank statement and image of debit card they requested a copy of my passport, which i quickly sent in. One day later i was told my accounts KYC was complete and that my account was verified. At this point i assumed the withdrawal process should be quick, this was on the 19th of February. As such i attempted a 500 euro withdrawal (just under half my account balance), they however quicly cancelled this pending withdrawal and requested more documents, they asked for an official bank statement, so i once again quickly submitted one but they declined it as my bank statement doesn't show my IBAN on it. So i contacted my bank to find a proof of account document which shows the requested details, submitted it, and it was accepted. At this point I assumed since thats all they asked for that I could now withdraw, however it was once again not the case. Since then in all seperate emails one by one after i submit each they have requested a photo of me with my passport, and a proof of me owning my phone number in the form of a mobile provider statement. Once i submitted all this i was told it was all complete.

Finally i once again attempted to withdraw on the 24th of February, yet have received no updates on it. According to the Betsamigo chat bot it says withdrawals are to be processed within 48 hours, however this clearly is not the case. I decided to contact a live support agent today and was informed that my withdrawal was having to undergo further verification.

I for one have found this proccess to be unnaceptable as it has been made abundantly clear that the Betsamigo team will do anything possible to delay the withdrawal process in hopes of you gambling away all the money rather than withdrawing it.
staus Resolved

Complaint Statistics

Resolved 19
Avg. Amount $ 857
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

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Player rating
9/10 288 reviews

Top reviews from our players

Always nice to play at Betsamigo Casino because they have the best bonuses around in the whole casino business and the sports bets are also very good odds and I like to play football Betts or tennis bets or I try to make something for 10 euros and won one time 1000 euro with it because I was very lucky in the game and sports booking.

The one thing 1 don't like about bets amigo is that I deposited money it was like a couple of days till a week before it was in my account. it was not very nice because I didn't get the help that I needed to know what was happening at the moment with the money that I deposited.

It's so easy to use it and the best is the way they offer you the bonus. I can also say that withdrawals are so fast and playing with their casino is like being in a real casino hall.

I couldn't find something that I dislike up to this moment. I've played on different sites, but this casino is so far one of the best I've ever played. Congratulations

There are many things I could tell you positively about this casino. First of all the Hompage is easy to navigate through and every grown should be able to navigate themselves through the entire Homepage. The Support is most of the time good available and is offered in multi languages.

There isn't very much I could tell you negative about this site... It's definitely under my top 5 online casinos. If there is anything I could do better, it would be the colors of the Casino.

Inactive user
1/10

Nothing to really like about it other than the odds they provide and the easy layout. The negative sides heavily outweigh the positive if you're a winning bettor.

They slash limits fast. Went from betting 500 to being limited to 1 euro.

They steal winnings from your account 2 weeks later after manually accepting wagers. "duplicate wagers not allowed". Yet they are manually accepted by their traders. MANUALLY ACCEPTED BY A HUMAN. Then when you win " you can't do that ". Duplicate loss bets are NOT paid back.

They make you recycle with minimum 1.5 odds or 3x casino.

Customer service can't answer simple questions. “24/7” email replies take a day and even then half of your question is not answered.

Allows 25000 euro deposits. Maximum 1000 euro withdrawal. 4 email identity verification. They require, ID + passport + utility bill + selfie with a piece of paper with their casinos name. All of this says a lot of their willingness to payout winning players. I’ve been trying to get paid out for over a week now. No legitimate casino behaves this way.

All in all a bad casino to be placing sports wagers at. Their odds provider has low knowledge of some sport they provide and if you bet on these you will be limited fast forcing you to bet on the casino to finish the rest of your recycling in order to withdraw. Forcing people to bet on the casino = 0 star review.

Overall very cowardly behavior from a casino attempting to gain " casino of the year " from askgamblers. Should be " coward casino of the year "

Utterly shocked at the vast amounts of positive reviews. Are none of you winners?

The fact that they need to run a promo on their site “ 100 Free Spins and 5 euro Freebet “ if you nominate them for askgamblers casino of the year should scream “ nope “.
I’ve never seen a fair honest casino run this type of promotion.
Buying votes = automatic 0 star review.

This is a good place to play. The site is beautiful and user-friendly, you can easily find what you need. There is also a huge variety of games, you can choose for every taste.

One of the better online casinos. Great selection of games and providers. Many deposit options and fast withdrawals! Reliable casino and lots of bonuses!

I do not have any dislikes towards this casino all I say is join this casino and enjoy what they gave to offer. Customer service is always here to help u any time of the day... Thank you everyone.

Promotions, support help and offers for users to get some free bonuses. Trustily, worth it to play here. A lot of attractive providers of 🎰 games. Fast transactions

I use that casino form a while so I have to learn this platform how it's working. I don't see any minuses, it's seems to be the next top casino, one of the best.

The range of games is large and easy to navigate. Also a nice bonus. Multiple payment options to choose from. I can hardly say anything bad about this casino. I highly recommend.

Excellent casino, high-quality and beautifully designed website itself. Polite and responsive support service will help you solve any questions and answer your questions. Excellent welcome bonuses and very fast payouts.

Easy as it gets to verify yourself with a lot of methods to deposit and withdraw. Also they have a lot of games, you can change and change IT. I think this is the best casino which I know.

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