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Betsamigo Casino

Our Rating CasinoRank
9/10
CasinoRank
Player Rating 288 reviews
Complaint Response 21 complaints
2 days avg. 21 complaints

AskGamblers Quick Overview

Editor's View

Betsamigo Casino, a trusted name on AskGamblers, presents a seamless user experience. Its game catalogue, which seems to go on forever, is thoughtfully organized and skillfully implemented, promising you an exciting time exploring the lobby and enjoying the games.

Apart from slightly delayed withdrawals, we had trouble finding a disadvantage in playing at Betsamigo.

What we like
  • Good choice of payment methods
  • Live chat
  • Multilingual customer service agents
What we don’t like
  • Limited live chat hours
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betsamigo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betsamigo.com/
Established
2022
Licences
Malta Gaming Authority
Company
Affiliate Program
Languages
English, Finnish, Norwegian, Portuguese, Spanish, French, German
Casino Type
Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
VIP Program

General Information About Betsamigo Casino

Betsamigo Casino is a well-established online casino at AskGamblers. It has nearly 300 real player reviews and a high casino rating from our players. These reviews are written by real players who have hands-on experience at the casino. Of course, our expert casino review is also below.

Apart from our review, the casino has received accreditations and approval from other affiliate sites, which can be viewed at the foot of the casino.

The site is fully licensed and regulated by the Malta Gaming Authority, and it supports multiple languages. You can log in or register directly through your web browser or visit the mobile casino for a seamless experience on the go.

StallCation

Complaints

Read the complaints other players have left for Betsamigo Casino. Learn more about complaints.

Show all complaints
Betsamigo Casino - Delaying Withdrawal Process - 500 EUR
I created a Betsamigo account a few weeks ago using their welcome sports bonus (Deposit €10 or more and become the ultimate bettor with a 100% Welcome Sports Reload up to the value of €100). Over the following days i bet a fair bet, fulfilling the bonuses wagering requirements. I had read good reviews about Betsamigo so i felt quite safe, however to ensure it operates ethically i wanted to test their withdrawal system, as I have read reviews for other casinos and saw this is often where online casinos become problematic.

Before attempting to withdraw I saw I have to verify the account, as such i submitted a proof of address using the national address registry, bank account statement and an image of my card used to deposit. After accepting my proof of address and denying my bank statement and image of debit card they requested a copy of my passport, which i quickly sent in. One day later i was told my accounts KYC was complete and that my account was verified. At this point i assumed the withdrawal process should be quick, this was on the 19th of February. As such i attempted a 500 euro withdrawal (just under half my account balance), they however quicly cancelled this pending withdrawal and requested more documents, they asked for an official bank statement, so i once again quickly submitted one but they declined it as my bank statement doesn't show my IBAN on it. So i contacted my bank to find a proof of account document which shows the requested details, submitted it, and it was accepted. At this point I assumed since thats all they asked for that I could now withdraw, however it was once again not the case. Since then in all seperate emails one by one after i submit each they have requested a photo of me with my passport, and a proof of me owning my phone number in the form of a mobile provider statement. Once i submitted all this i was told it was all complete.

Finally i once again attempted to withdraw on the 24th of February, yet have received no updates on it. According to the Betsamigo chat bot it says withdrawals are to be processed within 48 hours, however this clearly is not the case. I decided to contact a live support agent today and was informed that my withdrawal was having to undergo further verification.

I for one have found this proccess to be unnaceptable as it has been made abundantly clear that the Betsamigo team will do anything possible to delay the withdrawal process in hopes of you gambling away all the money rather than withdrawing it.
staus Resolved

Complaint Statistics

Resolved 19
Avg. Amount $ 857
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

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Player rating
9/10 288 reviews

Top reviews from our players

Fantastic clean layout. The variety of games is top-notch. Over 75 slot providers. Live table games from BJ to Roulette and everything in between. Many live and fun games shows. 15 deposit and withdrawal options including fiat transfers and crypto. Many ongoing weekly promotions. Overall, very happy with Betsamigo.

It offers a large amount of different games. Like slots and wingames but also the live casino offers plenty of amazing games to play. Their customer service is good and most of the time quick with replying.

Maybe one of the only things I dislike is that sometimes the live chat is completely closed and they could work on improving that. Further not much to complain about.
Maybe faster payouts would also be nice though.

Great casino, with many different providers to choose from, great selection of games, it's got plenty of slots and quite a few of the favourites that I like to play. Good deposit selections are available. They offer a variety of bonuses also. I do recommend giving these guys a whirl.

Withdrawal methods are limited and the chat service has been slow to respond. Sometimes the games drop out whilst playing, which can be frustrating if you've just gotten free spins or the bonus feature.

Good casino. Honest payouts without any issues. No problem with deposits or support. A brand that can be trusted. Game selection caters to most players.

They give! It's a casino where there are nice bonuses. Also the games are good and win rates seem high. I like playing here. The withdrawal time isn't the fastest, but they always come through.

I think its the Best casino. They have Many games and a big Sortiment of games. They have a good Winning rate and I only play this casino. Its the Best one!

I like because super bonuses, nice support, fast withdraw and Best game. A solid online casino worth recommending to anyone who likes to bet on matches or click on slots. Nothing missing, everything as it should be. Regards.

They have a lot of different games, seems to be fair play, but the problem isn't the games or the fairness. But we should get no-wager free spins for the votes.

Confirmation progress is not worth the time. There are always new excuses for failing validation. It should not be that difficult. You follow their rules for uploading documents, but still..no. And for voting for this, we should have no-wager free spins.

A nice and tidy casino with quick deposits and withdrawals. Good customer service with fast and helpful employees who know what they are doing. No problems with verifying. One of the better online casino sites on the market right now.

Essentially no negative things that I can think of so far. Maybe somewhat high turnover on certain deposit bonuses. Will return with information about negative episodes about the casino, in cases of this. Something I doubt.

I'm really impressed by all it offers. The bonuses are great and the support team are super sufficient with the players needs or questions. The games options are never ending and added new frequently. Deposit and withdraw are quick especially for my part of the world. I'm super happy to give my vote and speak highly on behalf of this casino and recommend joining.

I have not been able to find anything to give a thumbs down to this casino. I am super happy to play here and I can play for a long awhile on my deposits and enjoy my time. I'm really happy with everything since joining and I plan on continuing a long time journey here.

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