- Home to industry known providers
- Live chat
- Limited live chat hours 09:00 - 00:00
- Customer Support
- Responsible Gambling
Bank Transfers: 0-72 hours
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about Betano Casino
If you’re looking for a new casino site that has casino games and sports betting under one roof, you’ve stumbled across the right one! Betano Casino has various gaming options, but for the purpose of our online casino review, we’re going to concentrate on the casino section.
The online casino is fully licensed and regulated by the Malta Gaming Authority and follows security protocols to protect your online data. Upon glancing at the casino, we can also see they have received several industry awards.
The site supports different languages and is fully available on the go. If you prefer mobile casinos, you can play on your smartphone and tablets. You can now download the app from either the App Store or on Android.
Payment Information and Options at Betano Casino
The casino supports various payment methods. The ones you can use depend on which country you are from. No exact fees have been specified, but you should use the My Account and Deposits section of a registered account for more information.
Unfortunately, no further payment information is available other than the fact that you must complete the verification process once asked.
Customer Support at Betano Casino
If you have any questions or concerns, you can contact the casino, and there are several ways to do so. First of all, the casino has a great Help Centre that covers questions related to account settings, deposits, withdrawals, casino and sportsbook, responsible gambling and more.
If you prefer to speak to a human agent, you can use the live chat feature, which is open from 09:00 - 00:00. There is no chatbot, so you will join the queue to speak to a live chat agent if they’re not available instantly.
If you have any comments or suggestions, you can email the casino, and they aim to respond as quickly as possible. Customer service agents are also available over the phone from 10:00 - 18:00.
Games at Betano Casino
The casino is home to various games, from online slots and online casino table games to the live dealer section. These games are hosted by top industry names such as Pragmatic Play, NetEnt and Playson. You can see which providers are available through the games lobby, and it tells you how many games are supported in your country.
You can select your favourite providers or view them in random order. You can also use the search engine to search for games and live dealers or use the left-hand screen menu for more options.
If you like online slots, the casino is also home to the latest Bonus Buys and Drops and Wins, so there is plenty of variety. If slots aren’t your thing, there are table games and more.
You can also check out the live casino. The casino has the latest Live Game Shows, games of Live Roulette, Blackjack and more. Live providers include Evolution Gaming and Playtech.
Betano Casinos Commitment to Responsible Gambling
Responsible gambling is taken seriously at the casino and there are ways in which the casino has safeguarded you against the risks of problem gambling. They have a page dedicated to responsible gambling which can be found at the foot of the casino.
As a responsible gambling operator they listed a series of questions that can help determine whether or not you are displaying signs of problem gambling. Above in our Responsible Gambling tab we have also listed any tools you’ll have available when you register an account.
Recommended by experts
Good online casino, I would safely put almost the maximum rating, but not all my favorite games here is, the choice of providers in general is good, often catch here good bonuses on deposit and a couple of times broke a large jackpot. In short, I advise everyone to play, personally I have not regretted a single time.
I'd give Betano Casino a 7/10. The sports betting section, especially the live betting, is really exciting and i can see that it has a lot of potential to be the platform. They have the sports i prefer like the Baseball and football, as well as the usual betting options, so I'd say they are on the right track to make me stay.
As i said, Betano have good sports section but i hope they can have more sports offering soon, the offerings now are kind of limited. Also, the website feels overwhelming to see, there's just so much happening all at once. Would be great if they could simplify it and make it easier to navigate
A diverse selection of games, easy navigation within the game collection, and a user-friendly interface. Additionally, there's a wide range of slot game options available.
The efficiency of the queue is impeded by the sluggish service times, and the processing of withdrawals might take up to 24 hours— a timeframe that I have already surpassed. This delay can be attributed to unscheduled security checks that result in postponed payments.
I didn't think this business would be very nice, but I was mistaken because they always throw out a ton of free spins. I also received a 3 dollar cashback incentive and won $30, which I cashed out instantly. This site is incredible.
Withdrawal processing may require a maximum of 24 hours, which I have already exceeded due to random security checks causing payment delays. The main issue is not the presence of queue orders, but rather the slow service times that hinder the efficient movement of the queue. This can negatively impact the customer experience and result in financial losses. There is room for improvement in this regard.