- No payment fees
- Good choice of payment methods
- 24/7 live chat
- Few gaming filtering options
- Customer Support
- Responsible Gambling
Bank Transfers: 5-9 days
Cheques: Not offered
Card Payments: 0-1 hours
Pending Time: 0-48 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about Betandplay Casino
Betandplay Casino is owned and operated by Dama N.V. The online casino is fully licensed and regulated by the Government of Curacao for peace of mind.
You can log in or register at the casino through your web browsers. Or, if you prefer mobile casinos, switch to your smartphone or tablet for seamless, on-the-go access. You’ll find the same game library and welcome casino bonuses regardless of your device.
If you scroll to the bottom of the casino, you can pick your preferred language from the selections we have listed above. And the rest of the information you need can be found below in our expert casino review.
Payment Information and Options at Betandplay Casino
To deposit and withdraw easily, the casino suggests verifying your account as soon as possible. To verify your account, you can head to your Player Profile and choose Verification from the menu. From there, you can upload proof of ID, proof of address and proof of payment method.
You can then choose from various payment methods, including credit and debit cards, web wallets and more. It’s also a crypto casino, so you can deposit and withdraw using various cryptocurrencies, and the great news is that there are no payment fees.
The minimum deposit and withdrawal amount starts at 20 EUR, and the payment processor imposes the maximum limits. The casino will let you withdraw 7,500 EUR a week or 15,000 EUR a month unless you are a VIP, where exceptions may apply.
If you win over €15,000, the Casino reserves the right to divide the payout into monthly instalments of a maximum €15,000 until the total amount is paid out. All progressive jackpot wins will be paid in full.
Customer Support at Betandplay Casino
If you need to contact the casino, there are several ways to do so. The quickest and easiest way is by launching their 24/7 live chat feature. You will be transferred to a chatbot who can assist with some of the most common questions or transfer to a human agent at any time. Live chat is currently available in six different languages.
Live chat can help with most questions, but you can also email the casino if you need to. They monitor their inboxes and aim to respond as quickly as possible. If you visit the support section, you can also use an online contact form, and the casino will reply to your email.
The FAQ page covers various topics, including your account, deposits and verification.
Games at Betandplay Casino
When you open the games lobby, you’ll have a library of casino games to enjoy from industry-known software providers and upcoming studios. There are online slots, table games, live casino games and more.
You can list the game providers to select your favourites and only view their games. Or you can view them all together. Each game is also labelled by its gaming provider, so you can see exactly what you are getting before you open it. If you’re looking for the latest Bonus Buy and Megaways, they are also categorised into sections so you can quickly jump to your favourites.
Other than slots, there are table games, instant win games and, of course, the live casino. There are plenty of games to choose from, from providers including Evolution Gaming, so you are in safe hands.
Betandplay Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling and offers you a Personal Limits feature so that you can set limits on the amount you lose or wager. You can access these features when you are logged into your account in the Personal Limits section.
You can set a self-exclusion limit in your account for a defined amount of time, or you can self-exclude by request. You can do this by contacting support, who are trained to help with all aspects of responsible gambling.
If, after using these tools, you need more help, you can visit the casino's responsible gambling tab for contact details of external organisations and support groups.
Recommended by experts
The casino design is impressive, no doubt about it. However, there are some downsides I can't ignore. Customer support is slow to respond, withdrawal problems (though eventually solved, it wasn't pleasant), and a confusing bonus program. While the design is a highlight, other aspects need improvement.
I've had positive experiences with this casino so far. Payouts are incredibly fast and hassle-free. I would definitely recommend this casino to anyone looking for quick payouts and a fair gaming experience. Thumbs up from me!
Overall an okay online casino, but I would add a couple more providers, it has almost everything I need except for a couple of games. It's certainly not terrible, considering that everything else is at a high level. I want to praise the support, my problem with card binding was solved quickly and I was able to make a deposit. Payouts are fast, as a rule, had to wait almost a day, here is a maximum of 1-2 hours, or even faster.
I also think the betandplay casino is great. There are many game providers as well as payment options. The website is easy to use and clear. The support is super nice and very quick to help, and there are often free spins.
I haven't noticed anything negative about the betandplay casino so far. There is nothing to criticize. All is well!!! However, I would like to add the game provider playngo, otherwise everything is ok.
Betandplay Casino Complaints
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