Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Closed

Arlekin Casino is closed, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Arlekin Casino

Player Rating 216 reviews
9.3/10
216 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

AskGamblers Quick Overview

Editor’s View

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

What we like
  • Multiple payment options
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Arlekin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.arlekincasino.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai
Casino Type
Mobile, Sports, Instant Play, Crypto Casino, Live Casino

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible. 

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian. 

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints
Arlekin Casino - Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

staus Resolved
€8000

Complaint Statistics

Resolved 5
Avg. Amount $ 2,733
Avg. Complaint Duration 16 days
Avg. Response Time 1 day

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.3/10 216 reviews

Top reviews from our players

A good casino, with a lot of bonuses and various nice things for players. I liked the site's visual style, as it is bright and memorable. Moreover, live chat always responds quickly and helps to solve all problems. I have never had a delay in withdrawing money, so I recommend this casino.

Greetings, lopesty ! Thank you for your review! We try to make sure everything is as fast as possible! Regards, Arlekin team.

user avatar

This site has a lot of decent and solid games and it's selection, plus you are given that it comes with well known vendors and providers as well. Also it's good that they have multiple payment options, Mobile friendly which is a must in my opinion and one factor that I really appreciate is the live chat which covers a 24/7 live chat and is multi lingual at the same time.

It is great that it has a multi lingual live chat. However it makes no sense if you have that feature yet the casino itself has a lot of restriction on multiple countries.

Greetings, evrardvic ! Thank you for your kind words! Regards, Arlekin team.

user avatar

There are so many awesome games to choose from and play. The staff respond very fast and they are very friendly and go out of their way to help u with anything. I like the casino.
Good service and awesome people there. And you can always be sure you will get paid when you make a withdrawal and it usually does not take long time to get the money from the casino site on your bank account.

There is really nothing I don’t like with this casino. My experience with this casino has been nothing but positive. I don’t have anything negative to say.

Greetings, majdan95 ! Thank you for your review. It's reviews like this that make us realize that everything we do is not in vain! :)) Regards, Arlekin team.

user avatar

Relatively new casino from a trusted Dama group. Smooth layout and easy to navigate lobby. Very nice loyalty program and many deposit bonuses starting from the very beginning as you sign up. I personally was bombarded with surprise bonuses even when I deposited raw cash after I used all the welcome bonuses ( 100-200% bonuses added to my balance without even asking which was nice ).
KYC was done almost instantly along with my first withdrawal and all of that in the middle of the night, so no waiting for business hours and I had my money in my Skrill wallet within 15 minutes and that's always good for impatient players.
Support is always helpful and fast. One of my favorite casinos!

Just one tiny flaw here. The rewards from the Loyalty program as you progress in it are added to the balance as bonus money instantly after you reach a certain level and that can be problematic because there is a max bet of 5€ on them. My experience was I was buying bonuses with raw cash and the last Bonus Buy I did was exactly at the point of entering a new "level" in the Loyalty program and I was automatically awarded 100€ to the balance AFTER my Bonus Buy ended but the cost of the Buy, of course, overreached the 5€ max bet mark and was already added to the wagering. These kinds of loyalty rewards need to be just sent to your profile promo page for the player to activate them whenever he sees fit and therefore not breach any max bet rules if he plays a bigger bet with raw cash at that very moment he reaches the new Loyalty level. I manage to cash out several hundred € from that reward but I was warned that I surpassed the 5€ max bet by that one Bonus Buy I did and next time the money will be canceled upon withdrawal. Fix this and maybe a little bigger cashout limits and you're absolutely golden!

Greetings, MonakoVolatile ! Thank you for such an extensive review, and thank you for being with us! It's always nice to see when people know what they're talking about and what they need. I'll pass on your comment to the management, I think they'll figure something out. Regards, Arlekin Team.

user avatar

Nice casino. Friendly support.
Have an ok/good selection of bonuses.
All of the essential providers are in place.
No problems with loading/crashing slots.
KYC was quick and painless.

It's probably a little bit low daily and weekly limits on withdraw. Depends on player I guess.
The timeframes on «pending» are not very accurate. 1-4 hours didn't happen for me.
Crypto deposit and withdraw. About 4 days before it was processed and in my wallet. This isn't a big problem, but would be nice to know beforehand.

Greetings, Grevlingkongen ! Thank you for your kind words. We are very sorry that you have encountered delays. We process all payments in 24 hours, but there are situations when the payment systems themselves can take a long time to deliver money. In any case, we try to do everything possible to speed up the withdrawal of funds. Regards, Arlekin team.

user avatar

Nice bonus, good and fast service. The service is 24/7 very fast. They give you plenty of free spins and many other more. They have all games that you need to high win. My favorite casino.

As many games as they offer the casino is quite new so they don't have all their features solidified yet. Their payment methods for other currencies and countries can be lacking so that should be a priority for them if they want to add more players.

Greetings, Cookiemon ! Thank you for your kind words! We are actively working on increasing both the gaming platforms and the expansion of payment solutions. Regards, Arlekin team.

user avatar

Fast withdrawals simple veryfication many games and bonuses. Many options deposit and withdrawals. Many providers. Support is helpful. Great casino overall as most dama ones are

I don't like the withdrawal limits pr day/week, its too low
Also I don't like that you cant que more than the daily withdrawal. Therefore the money stays in your account and is usable.

Greetings, papachmiel ! Thank you for the positive review! We are working on a new system of limits. As soon as it will be ready - we will tell you about it at once! Regards, Arlekin team.

user avatar

I don't know what to say good, I played here just for the simple fact that they are part of the Dama group and can deposit using myfinity. They seem to have a pretty good rtp

It does not respect the maximum waiting time of a withdrawal that is 1-4 hours. The first withdrawal was one of 150 euros, made from free spins on it they accepted very quickly. Now, I was lucky and I managed to make 4500 euros. The withdrawal has been pending for over 12 hours. The first time, they canceled my withdrawals ( I did more because the limit is 1000 euros per day) . The first time they canceled my withdrawals even though the account was fully verified and they asked me for a selfie.After I sent them the selfi, it was already over 12 hours and not even the first withdrawal was processed. So, those of you who play large sums, be careful because you will have difficulty taking your money. I will come back with another review depending on how things will evolve and how quickly I will receive my money

Greetings, palin ! I'm sorry you're having trouble on our project. We try to avoid such situations, but even if mistakes occur - we work on them carefully. We also have limits on withdrawal per day/per week/per month and specialists make payments according to the rules. Please contact your manager and we will be sure to smooth over all the angles to change your mind for the better! Regards, Arelkin Team.

user avatar

Good range of providers
Fast verification
Fast withdrawals
Plenty of payment methods, both deposit and withdrawal
Overall good looking casino, with fast support with livechat

I don't like the withdrawal limits pr day/week, its too low
Also I don't like that you cant que more than the daily withdrawal. Therefore the money stays in your account and is usable.

Greetings, Jaffalaffa! Thank you for your kind review. We do our best to ensure that payments are made without delay. Regards, Arlekin team.

user avatar

Really love this casino, especially:
- fast withdrawals
- wide range of different providers
- a lot of bonuses even after welcome promotion
- fast and helpful live chat support
- sports betting available
- nice website design and easy to navigate through

There aren't any big issues with this casino
I only miss slots from Hacksaw provider and maybe some more betting options in Sports (especially live betting).

Greetings, mihagrasic! Thank you for your review. We are glad that you like it here. I understand you, I will be sure to pass on your wishes. Regards, Arlekin team.

user avatar

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Arlekin Casino Joins the Family of AskGamblers Certified Casinos
Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.