Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Closed

Arlekin Casino is closed, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Arlekin Casino

Player Rating 216 reviews
9.3/10
216 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

AskGamblers Quick Overview

Editor’s View

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

What we like
  • Multiple payment options
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Arlekin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.arlekincasino.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai
Casino Type
Mobile, Sports, Instant Play, Crypto Casino, Live Casino

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible. 

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian. 

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints
Arlekin Casino - Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

staus Resolved
€8000

Complaint Statistics

Resolved 5
Avg. Amount $ 2,733
Avg. Complaint Duration 16 days
Avg. Response Time 1 day

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.3/10 216 reviews

Top reviews from our players

Nice design, DAMA licence, a lot of slots, fast verifications as like in other dama casinos. A lot of deposit methods, fast withdrawal times which is good. Welcome bonuses are ok.

When u play with bonus absolutely cold slots, I made a lot of spins there but without chance catch bonus or win more than 10x bet. Wagering bonus max 10% from total wagering sum. I know that u must have big luck to win something but this is crazy when u spend 150euro and you win few euros and your acc is drained fast. 100spins played without any win that's terrible very terrible. For me average casino I don't deposit more there for sure.

Greetings, FUBO90! We are very sorry that you received negative emotions, but I want to assure you that we do not affect the payout of slot machines. As you mentioned earlier, our project is under the jurisdiction of Curacao, which means that all games and slots are licensed. You can also contact the providers directly and get official confirmation that all slots in our casino meet all standards and RTP requirements. We have no right to influence the mechanics of licensed games and we follow all service rules in good faith. Perhaps, the slots you have chosen had a high level of risk with the possibility of high winnings. We can recommend that you get acquainted with the RTP and volatility levels before you start playing. Try playing different games, different providers, and your luck is sure to smile! And thanks for the feedback!

user avatar

The casino has a nice selection of providers, nice welcome offers and also a good range of deposit methods, Verification was very fast, withdrawals are fast as well.

Greetings, alexandresilva! Thank you for the great review) We work to make playing on our project enjoyable for you!

user avatar

Nice bonus, good and fast service. top top top casino!!! The service is 24/7 very fast. They give you goodwill spins and many other more.
They have all games that you need to high win. my favorite top 1 casino yes sir!

All good all good, what I can say but all good is this casino. There is nothing bad really nothing. ALL good no fails no waiting. I can't say anything negative.

Greetings, modragul1312! Very glad to hear that you like our project) that's the most important thing) There's a lot more to come!

user avatar

The casino has a wide variety of slot providers. Verification was very fast, withdrawals are fast as well (if you get them at all, see below). I like the looks of the website, which are in typical Dama N.V/Softswiss style, which they are part of.

Warning! Avoid Arlekin Casino at all cost!

Arlekin Casino has CAPPED my winnings from DEPOSIT free spins (not "no-deposit FS", not "welcome free spins").

AFTER I complained towards them via email they changed their bonus T&C RETROACTIVELY and without notification

From
"The maximum winning from NO DEPOSIT free spins is 50 EUR/USD; [...]"

To
"The maximum winning from THE free spins is 50 EUR/USD; [...]"

By applying these changed bonus T&C in RETROSPECT they capped my winnings of 1.000€ to 50€.

Totally untrustworthy and rogue behaviour. Avoid at all cost!

Hello SPINMEUP. We apologize for the long response. We are very sorry that you encountered this problem, but we try to make our rules as clear and simple as possible. In this case, the bonus offer has clear limitations on winnings from free spins, which is 50 euro, "Max. win from free spins: 50 EUR/USD, 80 AUD/CAD/NZD, 0.00135 BTC or equivalent." All conditions are specified in the email you received. If winnings from free spins exceed the limit, they are automatically deducted to the limit of 50 euro. As for the T&C - in your case, all conditions on the proposed bonus were prescribed in the newsletter and they did not contradict the T&C. You were notified that the free spins bonus was limited. Also, the casino has the right to adjust the wording of the rules, as long as it does not change their point and makes them easier to understand. Due to the current situation, we are ready to provide you with compensation in the form of a no-deposit bonus. However, in order to acquire it, we need to get the message from the email you have used to make a registration. You can send this information in a private message or contact technical support through the site. Thank you for your feedback, it helps to make our casino better!

user avatar

The casino has a nice selection of providers and slots, some nice welcome offers and also a good range of deposit methods.
Layout is also looking ok for me.

I used the first welcome bonus, deposit 100€ and got 100€ bonus to play with. After playing "Bonanza" slot I wanted to play "Who wants to be a Millionaire" also from BTG but then when it opens the game the currency swaps into BRL (I think it is Brasilian Real) and I couldn't play that slot with Euros. I try to play some other games that I like, but most of them are not able to play in Euro.

I asked live chat and they say that you can not play these games in Euro, only in BRL. They don't write that in their Terms and conditions. So for me this is a no-go for a casino, to promote the games and then you can not play them.

Hello UGLYKIDJOE4455 We are very sorry to hear that you have faced this problem in our casino. After your request, a technical error which prohibited from playing in Euro was found. This slot is now available to play in your country as well as the currency you are using. We appreciate you informing us about this issue and we would like to thank you and offer you a no deposit bonus. Just contact us via email or Live Chat support.

user avatar

Arlekin casino is a recently released casino which has just been added to the Askgamblers site. I wasted no time and signed up to this casino to take advantage of their offers. But before that let me tell you a little about this casino. Arlekin casino is owned and operated by Dama Nv group and is regulated by Gaming authority of Curacao. The casino has a layout which is based on the theme of a Polish clown Arlekin. The Clown Arlekin is also the mascot of the casino and the colors black and red are visible all over the casino. The casino load pretty smooth and the loading screen has an image of a spade symbol that constantly changes color from black and red. The sign-up process can be completed under 30 seconds and after verifying your account and filling up your profile you are good to go. The entire site is quite easy to navigate and tabs like Promotions, All games, Bonus Terms and conditions, make your life easy and help you with all important aspects of starting your journey at this casino.

The casino allows you to play in 10 fiat currencies such as Eur, USD, NZD, AUD etc... and 6 Crypto currencies. The casino has more than 15 deposit and withdrawal methods and a minimum of 4 for every currency.
The casino has gone all out its way to cater the needs of every gambler. They have Slots, table games, live casino, card games and also a dedicated sportsbook for sports gamblers. This is something that you don’t see in every casino.
The casino has more than 60 slot providers and PlayNGo, Netent, Red tiger, Pragmatic Play, Elk, Thunderkick are just a small mention of their huge catalogue. The casino has more than 4000 slots, more than 200 live table and card games. The casino’s sportsbook section also has around 27 sports where you can make your sports bets.

The casino has a welcome offer of 325% which gives you €950 across 4 deposits. The offers are 100% up to €200 for first and second deposit. 50% up to €250 and 75% up to €300 for third and fourth deposit bonus. The casino allows you to play almost all slots while being on bonus barring all jackpot slots and a few restricted games. To turn the bonus funds into real money you need to wager the bonus funds 40 times in 7 days. The max bet while being on bonus money is €5.
My personal experience at this casino was like a roller coaster during my first deposit. Highs and lows at this casino with just one deposit allowed me to play at this casino for 4 days and I can guarantee you that the games on this casino run smooth. The casino has done an exceptional job in providing a smooth experience.

The casino has an extremely helpful chat and the support that verified my documents under 12 hours. I wasn’t lucky enough to manage a cash out but staying 10% away from my cash out made me make up my mind that I am coming back to the casino. The casino has already started sending me 75% and 70% bonus offers with 30X wager and 70% cashback but I am waiting for a match deposit bonus above 100% and I am sure I will get that in future.

If you are looking for a new casino then I would definitely say you try them.
I have nothing to dislike about this casino but I feel that casino should allow a few more games to be played with bonus money and I am yet to get a cash out so I am keeping that star with me for my good luck.

Greetings, Blackjax ! It may be a little late, but thank you for the feedback! :) Regards, Arlekin team.

user avatar

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Arlekin Casino Joins the Family of AskGamblers Certified Casinos
Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.