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Arlekin Casino

Arlekin Casino

The casino is closed.

Player Rating 216 reviews
9.3/10
216 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

Arlekin Casino: My Expert Opinion

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

What we like
  • Multiple payment options
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Arlekin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.arlekincasino.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai
Casino Type
Mobile, Sports, Instant Play, Crypto Casino, Live Casino

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible. 

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian. 

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

Payment Information and Options at Arlekin Casino

Arlekin Casino offers a wide range of payment methods, including VISA and MasterCard credit and debit cards and e-wallets. Not all payment methods listed on the online casino may be available in your country.

The minimum deposit and withdrawal amount is €20 or equivalent, with the exception of a few depositing methods. The maximum withdrawal amount processed to a player is €1,000 per day, €2,500 per week, and €10,000 per month.

The casino processes withdrawals from 0 to 24 hours, depending on the payment methods. Arlekin Casino doesn’t have any processing fees. Still, withdrawals via banks can result in additional charges, and they usually take a few days before you can see the money in your account. 

Customer Support at Arlekin Casino

Players can access customer support at Arlekin Casino 24/7. When you land on the casino page, the chat icon pops up in the bottom right corner. All you need to do is enter your name and email address, and you’ll be connected to a bot. However, after you answer some basic questions, you can request to be transferred to an agent, which happens instantly.

You can access support at the bottom of the page, fill out the contact form and send your query to the casino. The Arlekin Casino agents will respond to you and take it from there.

Games at Arlekin Casino

Arlekin Casino has partnered with top software providers to offer the best casino games to its players. Some top names include 1Spin4Win, Endorphina, Play’n Go, Red Tiger Gaming and many others. However, not all games may be available in your jurisdiction. 

Most games at Arlekin Casino are online slots sorted in different categories—jackpot games, bonus buys, drops and wins, etc. You can group the games by provider or simply find your favourite title in the search bar. 

If you get tired of spinning, Arlekin Casino has an outstanding live casino collection where you can enjoy the most popular tabletop games with live dealers. With thousands of different games and regular tournaments, Arlekin Casino offers hours of entertainment to all its players.

Arlekin Casino’s Commitment to Responsible Gambling

Arlekin Casino introduces different responsible gambling features to help players monitor their spending. Within your user profile, you can set your deposit, loss and wager amount limit in the Limits section. 

Your set limits take effect immediately, and you can change them anytime. However, if you increase your limit, you must confirm it by email and wait for the previous limit to expire before the new limit is set. 

Other features include cooling off and self-exclusion. With the cooling-off limit, you can stop gambling and receiving promotional materials for 1 week, 1 month, 3 months or 6 months, but you can still access your accounts to withdraw the remaining funds. On the other hand, self-exclusion deactivates your account entirely for 6 months, 9 months or 1 year.

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Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints
Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

Status solved Resolved
€8,000

Arlekin Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $2,733
Avg. Complaint Duration 16 days
Avg. Response Time 1 day

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Player Rating
9.3/10 216 reviews

Top reviews from our players

My overall impression of the casino is positive. I play slots here in the evenings every day and get a lot of positive emotions. The selection of games and providers that are presented here are the best. And also the casino offers many different promotions and bonuses - which is a big advantage.
Thanks to the x2 deposit bonus, I was able to raise my balance quite well. I was also attracted by the user-friendly and beautiful interface, everything is simple and clear. It is obvious that the developers did their best, and I would like to thank them for that.

There are no critical moments that caused me to lower my score, everything is great.

I have only one opinion about this casino. I consider it one of the best at the moment because of its attitude towards players. The support team is always responsive.
From a technical point of view everything is also excellent - no lags and delays, everything works perfectly.
As for the gameplay, everything is also good here. Here you will find many different games: slots, roulette, tournaments, so you will always have something to play.
There are also a lot of different bonuses. I can say that Harlequin is a very convenient and friendly casino.

After a month of playing at this online casino I can't say anything bad. The casino offers a very attractive welcome package that you can use for a long time - for me, for example, it was enough for a week of active play. I lost my first deposits, but it's great that is possible to win back the money thanks to freespins.
There is a large selection of games for all tastes.
The casino is very good, not worse than others.
I had a problem: I couldn't make a deposit and play, there was a problem with the bank, but support helped me. In the end they solved my problem, thanks to them for that!

It's a good and stable casino, I've been playing here for quite some time and I don't regret it. The selection of games is great, every day you can try different games and they are not the same. It's cool because I like the variety. I catch jackpots, everything is great and there you always have a chance to win back the lost deposits.
The only negative thing is that sometimes the site does not work well, games do not load and some buttons do not work, maybe it is certainly a fault of my side, but other sites do not hang so, otherwise everything is great.

Recently this casino, in my opinion, has taken a leading position among the competitors. It has very good games and a lot of bonuses. I have played in many different casinos and I want to note that in this casino the attitude towards players is the best.
As for the payouts, there are no problems with it, and also there are enough ways to deposit and withdraw funds. Only once I was delayed a payment, I could not withdraw the money for a couple of days, I had to write to support and wait for a day response. It turned out that this was caused by a glitch in the program, but since the problem was solved quickly enough, I have no complaints.

Everything is very cool! Sometimes I just can't stop playing and can literally spend all day at this casino. Especially if they give me bonuses, which happens quite often. Now the guys have raised their bonus to 4k euros, which is quite a lot if you compare it to other casinos. I'm a little disappointed that I already made my first deposit and didn't play with this bonus. I love tournaments, they have big prize pools and I hope I get lucky to win. If I lose, I don't get upset because I can win it all back thanks to free spins. My rating is the maximum.

In short, of course playing at this casino is fun and interesting, but I wouldn't say I got a unique experience here. There are a lot of different games here, and the selection of them is pretty cool, for sure.
The welcome package isn't bad either, I played it for a couple of weeks and it was a record for me. Now it has been increased to 4 000 EUR and I really regret that I made my first deposit and didn't get the maximum profit.
I'm still playing now and mostly spinning slots. The casino is quite good. And for beginners, I think it's one of the best options on the market right now. You can definitely get a lot of emotions here.

I found this online casino by chance. I saw its ad and decided to try to play, because for the registration at that time there was a very good welcome package, now I think the situation has not changed. It's fun to play here, the positive emotions and adrenaline you can get here are not worse than in a real casino. Most of all I like to play live roulette. I hope to gain experience and win the jackpot :). The casino is perfect.

Everything is great! The casino often gives a lot of bonuses and promotions, thanks to this it is very interesting to play here and sometimes even profitable. Lately I've been spending a lot of time playing 4 seasons, it's a very cool game. But I can't find some of the games I played before, but that's okay, there are many other interesting games here.

I would also like to praise the support team, they are really experts in their field and solve any problem very quickly, well done. In terms of entertainment they are definitely not inferior to anyone, they keep up the level.

I was looking for a long time for a good online casino to play on weekends and in my free time. I chose this casino because of the great bonus package, and also the guys give for each deposit different things. First of all I wagering freespins and only then I spend money from the deposit. It works great and this way I always have money on my balance. I tried to withdraw the money and everything went without problems. If you want to spend a good time, like I do, this is a great option. Honestly, I don't really like the design, but that's just my opinion, I can't call it a minus.

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Arlekin Casino Joins the Family of AskGamblers Certified Casinos
Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!

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