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Arlekin Casino

Arlekin Casino

The casino is closed.

Player Rating 216 reviews
9.3/10
216 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

Arlekin Casino: My Expert Opinion

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

What we like
  • Multiple payment options
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Arlekin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.arlekincasino.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai
Casino Type
Mobile, Sports, Instant Play, Crypto Casino, Live Casino

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible. 

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian. 

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

Payment Information and Options at Arlekin Casino

Arlekin Casino offers a wide range of payment methods, including VISA and MasterCard credit and debit cards and e-wallets. Not all payment methods listed on the online casino may be available in your country.

The minimum deposit and withdrawal amount is €20 or equivalent, with the exception of a few depositing methods. The maximum withdrawal amount processed to a player is €1,000 per day, €2,500 per week, and €10,000 per month.

The casino processes withdrawals from 0 to 24 hours, depending on the payment methods. Arlekin Casino doesn’t have any processing fees. Still, withdrawals via banks can result in additional charges, and they usually take a few days before you can see the money in your account. 

Customer Support at Arlekin Casino

Players can access customer support at Arlekin Casino 24/7. When you land on the casino page, the chat icon pops up in the bottom right corner. All you need to do is enter your name and email address, and you’ll be connected to a bot. However, after you answer some basic questions, you can request to be transferred to an agent, which happens instantly.

You can access support at the bottom of the page, fill out the contact form and send your query to the casino. The Arlekin Casino agents will respond to you and take it from there.

Games at Arlekin Casino

Arlekin Casino has partnered with top software providers to offer the best casino games to its players. Some top names include 1Spin4Win, Endorphina, Play’n Go, Red Tiger Gaming and many others. However, not all games may be available in your jurisdiction. 

Most games at Arlekin Casino are online slots sorted in different categories—jackpot games, bonus buys, drops and wins, etc. You can group the games by provider or simply find your favourite title in the search bar. 

If you get tired of spinning, Arlekin Casino has an outstanding live casino collection where you can enjoy the most popular tabletop games with live dealers. With thousands of different games and regular tournaments, Arlekin Casino offers hours of entertainment to all its players.

Arlekin Casino’s Commitment to Responsible Gambling

Arlekin Casino introduces different responsible gambling features to help players monitor their spending. Within your user profile, you can set your deposit, loss and wager amount limit in the Limits section. 

Your set limits take effect immediately, and you can change them anytime. However, if you increase your limit, you must confirm it by email and wait for the previous limit to expire before the new limit is set. 

Other features include cooling off and self-exclusion. With the cooling-off limit, you can stop gambling and receiving promotional materials for 1 week, 1 month, 3 months or 6 months, but you can still access your accounts to withdraw the remaining funds. On the other hand, self-exclusion deactivates your account entirely for 6 months, 9 months or 1 year.

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Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints
Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

Status solved Resolved
€8,000

Arlekin Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $2,733
Avg. Complaint Duration 16 days
Avg. Response Time 1 day

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Player Rating
9.3/10 216 reviews

Top reviews from our players

Compared to most other online casinos, this is one of the best. I can spin slots for 5-6 hours without a break, because it's very exciting, I really enjoy playing here. This casino has a huge variety of games and one of the most generous bonus programs. I also want to praise the support team. They are always in touch and are very attentive to all the problems and try to solve them as quickly as possible. Good job!

The only small minus for me is the absence of my favorite games, but I hope in future updates of the catalog they will add them. But overall this casino is really cool!

We are always in search for the best offers and slots for our players, and your review shows that we are on the right track, thank you! We are trying to update the list of available games, and hope, soon you will be able to find all the games you like! Best regards, Arlekin Casino team

user avatar

Of course, you will not always be able to win from one or two deposits, because it all depends on chance. But you can definitely get a lot of cool emotions and excitement from playing here. The support team is great - the guys are always ready to help you solve any problems as quickly as possible. Honestly, I have never seen so many games as here. I play something new every day, but I also have a few favorite slots that I play regularly. I like everything and I plan to keep playing here because it's a decent and reliable online casino.

Sometimes there may be some minor problems, but they are so insignificant that I don't see the point in lowering my score because of them. Besides, as I wrote above, the support is quick to help you.

Thank you for the feedback, Obaaaaaa! The positive experience of our players is not only pleasant to hear, but also helps us to move forward and improve. We are grateful to you! Best regards, Arlekin Casino team

user avatar

This is a very interesting casino! I really like the catalog of games presented here, the variety of bonuses and the fact that the guys hold a lot of different activities. The registration process was quick and easy, as well as the verification. In all the time I've been playing here, I've gotten nothing but positive emotions. Thanks for that!

Thank you for your review, Kenzelais! We hold immense gratitude for your kind sentiments and the remarkable commendations! Having enthusiastic gamblers such as yourself in our casino is truly a privilege. We earnestly wish for your continued satisfaction and positive encounters with our services. May the day ahead bring you joy and fulfillment!:) Best regards, Arlekin Casino team

user avatar

Despite the fact that I hadn't planned to play here for a long time (I just had some money on my balance and decided to play), the gameplay really pulled me in and I had a lot of fun. I liked that the mechanics of switching games is clear and simple. In general, the selection of entertainment here is one of the most extensive I've seen. In addition, the responsive and loyal support team is always ready to help and resolve any issues quickly. It's a fun and cool place to spend time, a great online casino!

Thank you for your kind words, Belleneve! Your warm words and extensive praise fill us with gratitude! We feel fortunate to have passionate players like you enjoying our casino services. Best regards, Arlekin Casino team

user avatar

I was looking for a good online casino to play at after a hard day. And here I really manage to relax and lift my spirits. The range of games is very good, the catalog is extensive and updated so often that I don't always have time to try all the new games they add :) I mostly play slots and take part in tournaments and competitions, fortunately there are a lot of them. Thanks to the Arlekin team for their generous giveaways, it's always nice to catch a promo code or a bonus. I am completely satisfied with this casino, I recommend it to everyone.

In all the time I had only one problem that I could not solve on my own and it was related to my first withdrawal. I couldn't get my money for a long time and started to worry. I wrote to support and the guys told me that they were just checking my credentials. Many thanks to the support for the quick response, I got the money in my account.

Thank you for your review, Ckermonar ! We are happy that you liked the variety of games and the gambling process itself! We are constantly improving our service to avoid such delays and make all the operations fast and comfortable. Thank you for the review! Best regards, Arlekin Casino team

user avatar

This is a reliable online casino with a wide variety of interesting games and providers. In my opinion, the most important advantages of this casino are fast payouts and a large number of ways to withdraw money. There is a good welcome package with a lot of bonuses, and after they are used, you can get more bonuses and promo codes. In six months of playing, I can't remember when I played without a bonus, well, maybe a couple of times. If you want to spend your time with pleasure, recharge your energy and emotions, Arlekin is a good choice. As for me, I don't regret playing here and I'm ready to give this online casino the highest rating as it's one of the best services for entertainment.

Happy to hear, that you are enjoying your time in our casino, Shannaghe! Many thanks for your high rate and recommendations! We keep doing our best to provide the best service and diverse gaming experience to our players. Best regards, Arlekin Casino team

user avatar

It's a good online casino. I like spending time here, so I spin slots almost every day in the evenings. I always get a lot of bonuses and free spins, which is very nice. I like the interface - it's quite bright, but at the same time it doesn't distract me from the game. Also, the guys often hold contests and giveaways. So I can recommend this online casino to play as it is reliable and stable.

I had a few problems with registration, but the support team helped me quickly. And in general, the guys are always ready to help you in any situation, thank them very much for that.

I could not imagine that going to this site just to spin slots for a few hours, I'll play here for a year :)
But first things first. First of all, I want to note that the process of registration and verification of the account is very simple. As quite an experienced player, I can say that playing here is more interesting and more fun than in other casinos, and the guys give good bonuses for registration and for the first few deposits.
So I recommend this casino, I don't have any serious complaints, everything is great.

Sometimes it happens that the bonus is not activated immediately, but after a few minutes or hours. But I don't think it's a very serious problem, besides the support team always apologizes for this, so I see no reason to lower the rating.

I liked that the registration process was easy and the verification didn't take long. The games here are quality and interesting, but my favorite one is Big Bass Bonanza, as I get very good results playing this slot. I also want to say a few words about the support team. The guys are very cool and respond very quickly any time of the day or night, even on weekends.
This online casino gives me a lot of emotions, so I am happy to come back and play here again and again.

Thank you for your review, Eralynel! We deeply value your kind words and the glowing accolades! It is an absolute blessing to have passionate players like yourself in our casino. We genuinely hope that your experience with our services remains positive and enjoyable. May you have a fantastic day ahead!) Best regards, Arlekin Casino team

user avatar

Here I got the biggest welcome pack I've ever seen! Arlekin has so many games that even though I've been playing here for a long time, I haven't tried half of them! Most importantly, they are all interesting and of high quality. The guys are constantly running tournaments, raffles, and all sorts of promotions, so I try to take part in all activities.

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Arlekin Casino Joins the Family of AskGamblers Certified Casinos
Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!

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