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Page 2 – Player Reviews for AmunRa Casino

AmunRa Casino
Welcome Bonus
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150% up to €500 + 200 Free Spins + 2 Bonus Crabs

Our Rating CasinoRank
5.2/10
CasinoRank
Player Rating 47 reviews
7.1/10
47 reviews
Complaint Response 42 complaints
2 days avg. 42 complaints

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Player Rating
7.1/10 ● 47 reviews

Top Reviews From Our Players

The process to withdraw my $200 was super simple and only took about 20 mins to hit my wallet. Everything felt smooth and user-friendly—no hassle at all, which I really appreciated.

Olivia was fantastic in helping me resolve a verification issue I’d been stuck on for a while. She not only guided me through the process step by step but also followed up personally by email to make sure everything was sorted. That kind of attentive and proactive service is rare—and truly appreciated. Great experience all around!

Any time I’ve had a question or encountered a minor issue, the support team has been quick to respond and incredibly helpful. Their professionalism and attentiveness make it clear that player satisfaction is a top priority. It’s reassuring to know that this casino genuinely values its players and is committed to providing a smooth, worry-free experience every step of the way.

I’ve made three withdrawals so far, and each one has been smooth and hassle-free. The funds were always processed within the promised time frame and arrived right on schedule. It’s reassuring to know I can count on reliable, on-time payouts every time

I couldn’t believe how fast it was. I submitted a $150 withdrawal and had the money in my account within just 30 minutes. Easily one of the fastest payout experiences I’ve ever had with an online casino. Super impressed!

Every interaction I’ve had with the support team has been genuinely pleasant. They’re always courteous, professional, and make you feel like a valued customer. What I really appreciate is that they take the time to listen and never make you feel rushed, even with the simplest questions. It’s clear they’re trained to provide quality service, not just quick answers.

They really took the time to explain everything clearly, which I genuinely appreciated. I never felt rushed or brushed off like I have on other sites. It made the whole experience feel more personal and less overwhelming, especially as someone who’s still learning the ropes.

I deposited $60 using my Visa card, and the whole process took less than a minute. It was super quick, smooth, and totally hassle-free. No delays, no complications. Just fast and easy. I was ready to play almost instantly, which made the experience even better!

I’ve enjoyed playing at Amunra Casino thanks to the variety of games and fast deposits. The site runs well without any lag, and the bonus offers are decent, although the terms could be easier to understand. My withdrawals have always been quick, but I’ve noticed customer support could be more helpful, especially with bonus-related questions. Overall, it’s a solid casino, and I feel safe using it.

Amunra Casino has a good selection of games, and the deposit and withdrawal process is smooth. The bonuses are decent, though the terms could be a bit clearer. I had a good time playing, and the site feels secure. One small issue is that customer support could be more helpful when it comes to bonus questions. Still, overall, it's a solid casino.

Withdrew $200, and it hit my bank account in just 72 hours. Smooth and efficient, no issues at all! The whole process was clearly explained, and I was kept updated along the way. It's great to see such reliable service when it comes to withdrawals.

You can only withdraw 500€. And then takes few days. That's way to Long. The badest thing is the responsible Gaming There. You cannot take a Break there. I wrote them now 7 times to close my Account and they never did it still open. Keep away from there.

The variety of games at Amunra is impressive, and I haven’t had any trouble making deposits or withdrawals. The bonus offers are good, though understanding the terms can be a bit confusing at times. It would be helpful if customer support had clearer answers, but overall, the site feels secure.

I don't usually win big, but AmunRA Casino treated me well this time. Started with $25, played some poker, and somehow cashed out $600. The payout came through in about 36 hours, and Sarah from support answered all my questions. Definitely one of the better casinos I’ve played at.

I’m pleased with the variety of games at Amunra Casino, particularly the video slots. The site runs smoothly with no lag, which makes for a great experience. Deposits are fast, and I had a good time playing. Verification was quick, though the selfie with ID could be more convenient. Overall, I’m happy with the experience, and Agent Cath was very helpful when I faced issues. Highly recommended!

I’ve really enjoyed the variety of games at Amunra Casino, and the deposit bonuses are pretty good. However, I’ve noticed that customer support doesn’t always have clear answers, especially when it comes to bonus-related issues. Despite this, I feel secure using the site, and I’ve always received fast withdrawals once my account is fully verified, which is a big plus for me.

They do have a large collection of games available, and the deposit bonus is pretty good. Live chat for customer support would be good, but it seems they don't really have any power to do anything about possible problems.

Whatever the goods are, they can't compensate for the completely unacceptable withdrawal policies of 500€ per withdrawal, one withdrawal per day (to a maximum of 3 in total) and a withdrawal processing time of at least 3 days. Not even counting the random cancellation of withdrawals to make it as slow as humanly possible for the player to get any possible winnings out.

The casino is offering several providers and that's cool. Also several payment methods are available. At first, it looks like a good casino website. Support is reactive. Even if the agent doesn't know what to say about the missing bonus...

I did not get any welcome offer. After contacting the support, the agent said my bonus will be credited to my 2nd deposit. then, I made it, but still no bonus. Once again I've contacted the support, who said the welcome offer will be credited to my 3rd deposit. No way, the account is closed. SCAM

Amunra casino is a part of N1 int. Ltd group and I have good experience with this group. I am a member of almost all of them. They pay within hours if your account is fully verified. Some of them do not process withdrawals on the weekend like maneki casino for example and you can add Amunra to this list.

The casino has an interesting theme, plenty of games to choose from and of course they have above average welcome package. Live chat is always available, kudos for that.

To start, the website looks good but playing on a tablet is not the best way to play due the lack of full screen option, this applies to all games. They also do not have as many games as its sisters casino and missing plenty of New games its sisters casinos have. High wr for bonuses, 30 times deposit plus bonus for the welcome package and email promotions.

And at last I really think their withdrawal processing time could be a lot shorter. I have been waiting for my withdrawal to be processed for days and tomorrow is weekend, I am going for the worst, no payment today. I will give them a few more working days to process my withdrawal before filing an official complaint to their licensee thepogg.

I understand that a white label casino is different but there are plenty white label casinos work faster than this one, if a casino treat me well, I am loyal to them but if they treat me otherwise, it is hard to be loyal...logic.

I like the selection of providers. It's not very extensive but they offer some very good games. I like the selection of payment methods. Live chat available. They offer a lot of bonuses and promos. Always received money.

They don't pay within the given time frame or offer all withdrawal methods as stated on their website. Bonuses are credited manually so you need to contact support to add a bonus. Sometimes an offered bonus will be rejected.

It's a pretty new casino and they definitely have some things to improve. But I like playing and my experience at Amunra.

Dear valued Player, First of all, thank you for the time taken to provide the review about our casino. We appreciate each feedback and do our best to improve players’ experience on our platform even more. Secondly, we would like to kindly draw your attention to the fact that only special promotional bonus offers are being credited manually, while the bonuses from the Welcome package offered on our website are added automatically after a qualifying deposit is made. Thank you once again for your feedback and we wish you a fruitful game at our casino! Best regards, AmunRa

user avatar

-A large list of game providers
-Not many games banned from bonus time
-Lots of deposit promotions
-Interesting graphic design of the website
-Frequent email notifications about promotions

I had a problem with the 50% + 150 free spins bonus that was not credited to my account right away. After contact with the chat, it was added, but probably not very well. During the "bonus hunt" it was suddenly settled as "lost" even though I had about 25% of my money in my account. After that, no one knows anything and my deposit was lost. I think that maybe I will win something with free spins. In free spins I had 20 euro but in "bonuses" there is no information about the active bonus. 20 euros is only in the account balance, but not withdrawable (nor for the bonus, so what?). The technical department is at the critical level. I will never make a deposit to this casino again.

There is a majority of slots to play and live games.
Something you get a good promotion now and then buy they ain't useful because they have withdrawal issues.

Stalling withdrawal.
Doesn't process withdrawals instant according to the website.
Trustly withdrawals are instant but they are not. Been waiting for a day.
They don't listen in chat, everything goes trough KYC or Financial department where you never hear from.
It's not nice that a MGA license casino has so many rules that aren't in any favor.

Part of N1 group. MGA license. Great bonus offers available almost on a daily basis. Games from many providers. 24/7 chat with quick response time. Many deposit methods

The casino has some promising aspects, but when it comes to cashing out, it's an absolute nightmare..
After having made deposits with Skrill, Neteller and Paysafe, I wanted to cash out €25 from free spins winnings when the problems began.

Although the "payments info" page clearly says withdrawals are possible with skrill, neteller and paysafe, I only have 3 withdrawal options showing in my account ( paysafe, bank transfer and neosurf)

I withdrew to paysafe and hours later received an email from paysafe saying a payment from N1 failed because personal details don't match. The balance was then put back on my gaming account. I contacted chat multiple times regarding this problem and the payment kept bouncing

Then they told me to make a deposit by bank so I could then withdraw to bank.. so even after having made 4 deposits with 3 methods, they still ask to make another deposit for a bank withdraw, even thought I told them already that a bank withdraw will not work for me

One would not expect these kind of stalling tactics from a N1 brand.

Review will be updated once I succesfully manage to cash out my winnings to a payment method I already used..

It's affiliated to N1 seems reliable and safe to me. Nice lay out, good performance
Good overview of my account, bonusses and remaining wager. Nice range of providers and slots. Live chat available. Often nice promotions. Lot of payment providers

I asked askgamblers to delete my first review of Amunra because I confused it with another online casino which is affiliated to N1.
Only thing I like less about this casino is that the wager requirements are a bit higher as on N1
MuchBetter or crypto deposit and withdrawal would be nice to have

Dear Player! Thank you so much for taking the time to rate this review! We highly appreciate your positive feedback since it is extremely important for us to know that each and every customer is satisfied with the services we offer. We hope that you will have only a positive experience while playing with us and that your adventure on our project will continue. Should you have any other questions, do not hesitate to contact us. Best regards, AmunRa Team

user avatar

Grat casino! Fast documents approved, fast cashout, fast livechat, fast site working - Everything is fast and very Good! I recommend AmunRa casino to everyone.

Nothing dislike. A fair casino where you can deposit your money and try your luck without any problems and without any worries.

Dear Player, We would like to express our gratitude for taking your time to submit this review! It is important for us to know that every customer of ours is satisfied with the services we provide. Please rest assured, that we are here to assist you in any of your queries 24/7 either by email or in Live Chat. We wish you a pleasant journey on AmunRa! Best wishes, AmunRa Team

user avatar

This casino says it has 10 percent cashback, but you won't get any of it. I deposit 400 euro, all the terms of condition were fulfilled, still didn't get any. Asked several times at customer support, they refuse to check it out. It's a scam casino, stay away.

Dear Player, Please excuse us for the late reply. We would like to ask you to accept our sincere apologies regarding the Weekly Cashback bonus. Due to a technical error within our system back in time, there was a miscalculation of the cashback amount which resulted in the fact you did not get that cashback at all. However, we would like to point out that this tech inconvenience has been fixed long ago and that our players do not experience such issues anymore. Once again, please accept our apologies! Please rest assured, that we are here to assist you in any of your queries 24/7 either by email or in Live Chat. We wish you a pleasant journey on AmunRa! Best wishes, AmunRa Team

user avatar

The casino have a lot of slot and the verify was fast (1day) but you need to make a selfie with id and ind the backround amunra casino site and a lot of bonuses

i deposit 300€ with 100% bonus and i won 6k i make a withdraw of 1k 6 times than they cancell it and say me i should make withdraw 3 times 500€ i write a email how long do my withdraw take and they say me it can take 3 days after 3 days i ask again and now i get this email

Here is the withdrawal schedule for your 3 pending cashouts:

28.07 - 500 EUR
30.07 - 500 EUR
03.08 - 500 EUR

i must wait 5 days more for the 500 and i get every week only 1k because they are not working at the weekend now i must wait 6 week for my withdraw i can not beliefe that this casino is a part of n1casino group

Dear Player, We would like to take this opportunity to thank you for your detailed review. We highly appreciate the feedback from our clients and we always strive to improve our services. We would like to note that we are always acting in accordance with the Terms and Conditions. The casino administration reserves the right to make payments according to the individual schedule set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level, or other relevant factors. Nevertheless, we are always making every effort to process all the requests in the fastest and most efficient manner. We are grateful for your review and we will do our best to provide even better service. Please feel free to contact us at any time day or night should you have any questions. Sincerely, AmunRa Casino

user avatar

Great games, great design.

They have a quick support, that answers right away. And that is really great. No Wait time. I can't really write any more positive things as everything has to do with that you can trust the casino. Read for more info about withdrawals in my cons section down below.

So, if you are like me, depositing 500 euro + each time, this might not be the casino for you. I'd thought recommend it for players that does low bets. If you are a mid / high better, it kind of sucks because of their strange withdrawal limits. Which will make you probably gamble away your winnings. So you need discipline.

You can according to their terms withdraw 1000 euro per transaction. You can have a maximum of 3x transaction for withdrawal at any given time. Which is 3000 euros. You can not combine these 3 withdrawals to 1 withdrawal of 3000 euro.

But that is not the strangest part....

According to their terms, they can decide how much you can withdraw per transaction... Even though it sais 1000 in the terms. So they might limit you to 100 euro or 300 euro per withdrawal.... That is really Strange????? And they won't process all of your withdrawal requests at the same time, They will schedule them. Example: You request a withdrawal of 1500 euro in total. Example 3 X 500 euro withdrawals, because they don't accept the whole sum at one...

They will schedule the payment like this.

Monday: 500 euro
Tuesday: 500 euro
Wednesday: 500 euro.

So if you win big as I did, 6000 euro +

Total withdrawal time would be like 4-5 weeks...

But they do pay...

The bad rating is because its hard for a new player to get a trustworthy experience.... And withdrawal times are one of the most important things to handle smooth for a trustworthy casino.

Dear player! Thank you so much for sharing your opinion about our website with us and we do highly appreciate your positive feedback regarding our customer support service. We constantly work on improving our service to keep all our customers happy and satisfied while they spend their time with us and that’s why your feedback is very important for us. We do apologize for any inconvenience which you might have experienced while waiting for your withdrawals to be processed and want to assure you that we are working on optimizing this aspect of our services as well. We want all of our customers to have a pleasant experience after visiting AmunRa and hope that you will continue your winning journey on our website. Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, AmunRa Team

user avatar

I would nobody recommend to play here. I made a withdrawal of €700 which was cancelled. I was very surprised that is was cancelled because my account was verified.
I therefore contacted their live chat and was informed that I had to submit two separate withdrawals, €300 and €400. I have never received such a odd request like this at an casino. I however complied in order to avoid any further delay.

Furthermore there live chat tells you different stories. First I was told my withdrawal would be processed within 3 days. Because it was not processed within 3 days I contacted them again and I was told the withdrawal would be processed over 2 separate days. So payment 300 on 9 July and payment of 400 on 10 July, while I made the withdrawal request on the same day. Unbelievable right?! So instead of 3 days it looks like I have to wait 6 days, while the account is verified. I cannot believe that they are part of N1 Interactive Ltd. Casinos.

Also when playing live blackjack the limit is only €100 per bet, very low in my opinion.

Based upon my experience I would recommend everybody to stay far away from this casino. They will do everything to stall your withdrawal as long as possible.

Dear Player, First of all, we would like to congratulate you on your winnings and thank you for taking the time to write this feedback. We appreciate your opinion and try our best to improve our services. Please note, that the withdrawal requests in your profile are processed in accordance with the Terms and Conditions of our website whereby the casino administration reserves the right to make payments according to the individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level, or other relevant factors. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Please, be informed that the first withdrawal request in the amount of 400 EUR will be processed today on 7th July. The second withdrawal request of 300 EUR will be processed on 8th July. We do hope for your understanding and that it will make you feel satisfied, but should you have any more questions, please do not hesitate to get in contact with us! Best regards, Amunra.com

user avatar

I liked any game amatics worked well you can win other games have not been able to try. Liked that the deposit has gone fast. I liked dragons kingdom thought was good game Would recommend this game. Also likes to play hot fruit 100.

Was very disappointed that expected money for a long time ..I play at their other casino and have never expected withdrawals more of 3 hours. on Swedish sites they advertised that withdrawals through Trustly go immediately but if you use MasterCard take 3 days. I made a deposit with trustly. Live support answers differently and each time I received different answers. Asked should I send documents then can go faster but it was not necessary. Deposit go fast but when should you get your winnings you have to wait for them want you to lose everything.

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