All British Casino

Game choice. Pretty much all I can say. Even that could be improved.

They happily allow you to deposit but on the third occasion of trying to withdraw they want absolutely every detail on you apart from your last will and testament. The purposefully make it hard so that they don't have to pay out. Comment on any public forum and they reply trying to sound helpful, speak to the one-on-one and they're completely different. Far better casinos out there, so avoid this one like the plague.

I have been playing now for some weeks and I am positively impressed about almost everything. The games are nice, they have quite a few, the interface works perfect, customer service is friendly, they have a nice player point system that actually gives you real cash, and they offer free spins here and there, but what was most impressing was their pay out and verification procedure.

I was lucky to have a win out after some weeks and asked for a withdrawal. Within a couple of hours they requested documents, within an hour after sending they gave feedback on something missing. The next morning I was verified and one hour after my withdrawal was processed.

Now THAT is something different compared to other casino's where they delay the verification process and keep your funds for 24 or 48 hours allowing you to withdraw. Within about 6 working hours ( as it started mid day) they verified me and paid out. I think they practice and preach customer service and responsible gaming, because I my view quick pay outs prevent you from reversing your withdraw and being tempted to play at higher stakes than your budget allows you or than you intended. Now I can make a deposit again within my normal limits.

Compliments for this casino and its team of professionals

They should increase the number of games. Would like to see play 'n go there for example !

It looks nice. The slots selection is good. The layout is nice.

This is far and away the worst online Casino I have tried. I don't know where to start! You cannot withdraw more than one withdrawal at a time, you must cancel and set a bigger amount. You cannot deposit when you have a withdrawal pending they are looking to get you to cancel your withdrawal. It is glitchy (as reported by many others above - you get kicked out all the time). But for me one of the worst things is that it really markets itself as British and it is nothing of the sort. NETENT Blackjack is always a farce too.

Will do anything to get out of paying any winnings won from bonuses even after completing all wagering requirements, Came across a very rude member of their 'customer service' team whilst trying to politely sort the issue after £75 was taken from my winnings without contacting me first when I tried to withdraw.
I contacted support on their live chat where after a brief discussion I Thanked the member of staff for their help but asked where I could direct a complaint to. To my disgust, Michael (from 'customer support') stated-
"I don't really see what you have to complain about"

Absolutely shocking, This is not the way I expect to be spoken to as a customer especially when I was completely polite.

Every game apart from netent games had a "unexpected error" occur after a few spins.
Choice is already rather poor on the site so the fact I could only play netent games had made my mind up about this site.

Registered and deposited £10 getting a free £10 bonus play. Used internet explorer and unfortunately I was kicked out of each game I played throughout my spins every 10 or so spins, really frustrating. In the £20 used I had 1 bonus from free spins - I won £1.22!! So the £20 didn't last long at all and game play poor. I decided on another £10 deposit. No decent wins and when I finally got another free spins feature (game cost was 32p per spin) the award for 25 free spins was £1.66!!!! Shockingly poor returns and still problems with getting kicked of games. Really bad experience. Decided to talk to an adviser to report game play issues as I was going to close account, Was advised I would get free spins the next day. Came back the next day and Management had made the decision to close my account anyway!!!! Don't appreciate being ripped off and receiving poor game play. Much better video slot casinos out there. RECOMMEND AVOID THIS SITE.

Netent Games, what I thought was going to be easy withdrawals.

Verification process and delaying tactics, having previously played on this casino I re-registered after a voluntary exclusion period. Lost quite a bit but managed to get most back, paid out the next day.

Second withdrawal makes me slightly up, now all of a sudden they need docs, sent straight away, no response, contacted online chat to be told all docs ok, however a card I used last year that had expired was suddenly required, I asked to escalate to a formal complaint and speak to a manager, subsequent messages done there best to ignore my requests.

Eventually I conceded and sent over a previous copy of my expired debit card.... SURPRISE SURPRISE told it wasn't good enough, even though I have 20 other casinos that accepted this previously. Irritating company, seem to want to delay payments so you reverse them.

Nothing much to say, played at fair better casinos

Netent slots keep disconnecting saying there isn't enough balance. Microgaming keeps disconnecting due to errors.

Didn't receive a deposit bonus because I made a deposit with Skrill (yeah it's in the terms but poorly hidden). Poorly designed website. Very average casino with a lot of issues.

Verification. They ask many documents and like someone said before they not good enough for them. I play years and nobody ask of me so much thing. I think it is only to no pay me what I won.

I'm surprised to see All British getting such a hard time here as I've really had no problems with the casino whatsoever. Sure, it's not so remarkable in many ways, but it's a solid casino site with quick withdrawals, good quality support and a decent enough selection of games which means it ticks most of the important boxes for me! The design of the site is simple but feels suitably "British", although I did think the tagline "Great British Excellence" was a little cheeky considering its exactly the same site used for their All Irish and All Australian brands!

I got a nice no deposit welcome offer of 25 free spins on my choice of NetEnt game - albeit from a list of around 20 games - which meant my favourite NetEnt slot Dead or Alive was off the cards but several other good choices were available including Koi Princess and The Invisible Man which are two of my favourite NetEnt games and I decided to split the spins between the two when things didn't go so well after 10 spins on Koi Princess. I eventually finished up with a small balance of around £7 but after burning through that I wasn't ready to give up on my session and so checked out their deposit offers. I got a 100% match bonus though sadly not the extra 100 free spins that are currently on offer here at AskGamblers as an exclusive bonus. Serves me right for not checking here I suppose!

I won't talk too much about that bonus offer here but thanks to some quality NetEnt games I did manage to convert my bonus funds into a withdrawal with a small profit of £50 and I decided to try a Skrill withdrawal to test the promised withdrawal time of "up to 24 hours", and I was pleased to receive my money in around 10 hours - well within that time.

I would like to see a couple more software providers on offer here although Microgaming and NetEnt do produce more than enough quality titles to keep me happy on an average evening in - Play N Go or NextGen for example would really sweeten the package though!