Page 2 – Player Reviews for AHTI Games Casino
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Thank you for your review and great feedback Pleased to hear you enjoyed playing at our new casino Well done on your wins and hope to see you back soon AhtiGames Team
The good thing is that they are easily accessible, only the chat says the same thing and you can never speak to the manager. Nice website and good working games
The worst casino I have ever experienced, I had a big profit of 200k and now the whining comes.
10k payout every month, slowly paying out as if they know that you have won a lot and hoping that you will eventually lose everything
Empty promises, I was allowed to make a large payout, this has now been 3 weeks. Still heard nothing
Big players I warn you, never play here!
the VIP status is certainly not correct
And yes, I bring them 170k back! So your welcome!
Thank you for your review, on checking your account I see you have had 2 payments extra since the date of your post Team Ahti
Hello. I make deposit ~ 100 $ win ~3500$
I like that in the casino a lot of providers . I hope in the future you will add even more!
- friendly chat and support.
- But now i wait withdrawal .
My documents are accepted and ask a new one. Today I received a verification email. But in writing wrote that new documents are necessary. I don't like that you pull the time. I haven't received my winnings yet and can't recommend this casino
- The casino works well only on the mobile version
With a computer I had a lot of problems with reflection of the slots, choice of providers,the malfunction rate.
Thanks for your review and feedback which has been passed back to the Casino Manager Team Ahti
I like this casino. They give me 20e free game money and some free spins. Good customer service and free tournaments what can play whiteout money. Thanks Ahti casino
Thanks for your review , we will pass it on to the rest of the Staff who love reading great feedback ! The Ahti Team
Was intrigued when I saw this casino listed as having "RTG" games, as I haven't played at a Real Time Gaming based casino in two or three years now... I used to be CRAZY lucky playing their Blackjack games, infact a huge controversy over their "Caribbean 21" slot game over on a rival gaming site around a decade ago was one of the first things to pique my interest in on-line gaming, so I was definitely interested to check out their latest offerings in 2019!
Whilst I couldn't find the RTG Blackjack games available here - turns out they do have a bunch of their slots, but not their table games - I certainly couldn't fault the selection of slots on offer at AHTI. Honestly, I don't think there are many sites that can hold a candle to the sheer variety of slots on offer here. The only major brand I could find that was missing was Playtech, and whilst I do enjoy a few of their games (I have a strange weakness for Great Blue....) they tend to have a fairly low RTP anyway, so it isn't a major loss.
I'm not sure what the idea is with the look and feel at this casino.. is that meant to be Thor or some other Norse god in the logo? I don't find the theme very appealing and whilst the design is clean and functionally nothing to complain about, I Just don't think much stands out about this site. I always try to focus on the important things such as promotions, withdrawal time, and quality of support when choosing a casino but I think it's just human nature to be drawn to places you find inviting and attractive. As far as withdrawals go, this place is definitely first rate - less than an hour on both occasions I have requested a payout so far.
Whilst I've had no issues with the support at this casino I really haven't had much need to contact them in order to give a fair and balanced view either. Finally, as far as promotions and bonuses go, there wasn't any kind of free chip for registering and the "welcome bonus" turned out to be a real damp squib, so I don't have many positive words to say in this regard for AHTI. For me, there's really nothing terribly wrong about this place... but only the game selection elevates them from "meh" tier, for me.
Thank you for your review and feedback. We have over 3000 games now and adding new ones all the time Hope you pop back and check them out soon The AhtiGames Team
Played here a few times and lost. No problem, can't blame AHTI for it.
Can't say anything abt withdraw time etc , slots are working.
I am more lucky at another casino so I wanted to close my account at AHTI.
I have a big problem with AHTI , and sometimes the same problem with other casinos:
I want to close my account at AHTI but they refuse to close my account.
Big casinos do close your account but not AHTI.
They want you to take a coolingoff/period , or a certain temporary suspension or a SE , which to my opinion is not the same as closing my account permanently.
I am not gambling addicted, never was and never will be, I have no problem with the fact that casinos keep my data for 5 years but hey , if I want to close my account it should be possible.
Cant be that once I register at a casino I will be a member during the rest of my life !!
Hi Thanks for your feedback .We dont have your username so wed cannot be specific in our answer . We do understand and respect the reasons of your decision however, when a player requests to close their account, this is generally for an important reason. As a result, such requests are taken seriously and we make sure we deal with them responsibly, in a way that if there is a potential issue with gambling, we make sure that play cannot take place on our network. We do this by telling the player to self-exclude and when that happens, it automatically puts into process the restriction of current and future accounts on the license. This is not to say in any way that you have a gambling problem, but rather to explain that the current procedure is in place to ensure that the correct course of action is taken upon every request. Therefore I would strongly suggest that you follow the steps provided by our support team so that the necessary restrictions can be placed. Should you have any further questions or issues with the limitation, please don’t hesitate to contact us. Team Ahti
The casino Standard games, standard bonuses, standard free spins, standard offers. But would be better if I could withdraw the winnings...........
Support team cant even call me back and still havent processed my documents, so I cant withdraw nothing out. They really pissed me off because the support don't have any chat and they will not help you on mail ... soo my money in the casino that I still have can never be reached. There system is corrupt. Don't ever play here.
Thanks for your feedback .! see when checking your account your were paid on the 28th and a Support member called you to inform you i=t was done. Sorry for any delay and inconvenience, now that you are verified payments will be a lot quicker The Ahti Team
The casino has a massive selection of slots and games and I generally like Skillonet casinos for their awesome promotions and huge variety of slots
a really terrible welcome bonus that is not explained properly , I had no match given on my bonus just twelve spins on viking runecraft as I made a deposit of 12$ thinking it would be doubled as advertised falsely giving me a balance of 24 was what I expected ,
I will never play here again
Thanks for your feedback, i don't understand why you thought your money would be doubled. the offer as 100% up to 100 free spins meaning if you deposited 12 you got 12 mega spins. The offer has now changed , make any first deposit 10 euro or over and you get 50 euro to play with and 50 free spins extra as well Hope you come back one day and play some of the massive amounts of slots The Ahtigames team
This casino you cant even play at ... You get logged out from time to time. I didn't forget my password but, too get a new password mail too re-new..it goes in spam folder with high warning of malware or virus and I registrer it for no spammail, junkmail and send it to mainmail but still not work, the mail is broken ... the links in mail is broken to reset password. Is not a correct working reset mail for password.. And it takes hours or days to get a new one to be sent to my mail to tr again and it will land in spam mail again.
The support don't have any chat and they will not help you on mail ... soo my money in the casino that I still have can never be reached. There system is corrupt. Don't ever play here.
Standard games, standard bonuses, standard free spins, standard offers.
The account may not be closed at request by the customer service via verified e-mail. This is highly unusual (after the second e-mail.)
The transcripts of the chats are not delivered automatically, or even at your request, to a verified e-mail. Again, unusual.
Hi thanks for your review and feedback. We normally never deny transcripts of chat history so I would need your username to investigate this further for you. Regarding closing your account by request, a verified email could have been hacked , right ? we use the self exclusion page on the website that takes a few minutes to fill in and provides us with all the details of the account and player. if you send us your username i can check this for you as well The Ahti team
Nice layout, many games, nothing else to say, disapointment
Avoid this casino, empty promises about welcome bonus and spin.
Thanks for you feedback and sorry you were disappointed with our casino. You have not been specific about exactly what you didn't like so its difficult for us to answer. If you wish to send us your username then we can investigate what went wrong for you Team Ahtigames
Simple site with lots of games mostly slots but the table games are better with no really bad beats or crazy rivers.
Maybe too many providers with different options for different countries.
Thanks for your review and feedback. yes we have over 2000 games now and many more to come. We have a filter in the games section that helps you search for individual games you like or by Provider so its a great help when trying to choose what to play. So whatever Country you are in its easy to find the best games to play The Ahti Team
This casino let me play for so long then kicked me out n said my password was incorrect even tho I entered it right that didn't work so tried the get new password link and never received the email to change contacted them they said they have sent it contacted them again to say still haven't received it to no reply poor casino takes money n then kicks you out the site.
Thanks for your feedback, i checked your account and see the password email was definitely sent to you. Did you check your spam folder to see if landed there ? I have spoken to Support and they will send you a new password link so you can log in again, just follow the instructions when you get it the Ahtigames Team
This is by far one of the best casino’s I have come across. I highly recomend to anybody looking for fair fun gaming!!!
Thank you very much for your kind words and feedback which i will pass on to the whole team. Team Ahti
### Update ###
I apologize to AHTI Casino. The choice of provider is on their website, I found this choice after Ahti's response to my first review. So for the great features of this casino / after comparing with more than 300 other casinos I've already played / this is going to be among the best in the current season for me in TOP 7.
### Previous comment ###
Beautiful casino design and navigation
All the most popular game providers are here
Very high instant play speed
I like tournaments and rewards and daily picks
A big advantage is a very quick selection on Ewallets
Missing choices for choosing game providers. A big drawback is wagering if you take the bonus so it's a challenge to build 30X D + B! This is an unnecessary hard work. The Ved is already a modern casino where there is only 30 X wagering bonus money. So only good advice to make deposits here without bonuses.
Thanks for your review and great feedback. Just to point out that you can search the games we have by Provider. When you log in go to the games section and click on the search field, you will see a button that says Providers .By clicking on it a pop up will appear with all the Providers we have and you can then choose a Provider and see all the games we have from them. With over 2000 games searching by Provider helps you find the best games by the Providers you like. Good luck and hope you keep enjoying Ahtigames Team Ahti
Slots on this casino its also hacking alot, it never happend me to others casino iIdid play. I was inside and played book of dead and from now where its start to hack alot. I did clean my cookies and restart my PC as well and still hacking.
Live support was not helpful either, they could not send anybody to check this or even maybe send techniques so they can take a look on it. They only replay I got from them was " clean your cookies and restart game" I want just all know that this casino dont care about players as long you deposit its all fine. When you need help they dont care at all.
If they have sister casinos i would recommend that players stay away from casino that dont care about players and going to play on online casino where you can get help when you need it.
Thanks
Plenty games and nice set up, choice are good and the site is easy to navigate .
I register to this casino 5 days ago, sent my documents for verification but heard nothing from them. I been trying to contact live chat support for 3 days and always the same 17 minutes waiting time, 20 minutes waiting time etc.... When you get to the 17 mints o 20 minutes it just resets to another 17 minutes waiting time 20 minutes waiting ???? Totally useless.
Now I can't deposit o play with real money and tells me to contact support??? Just trying live chat and what surprise?? Waiting time 17 minutes...
They need to do better than this, disappointed.
Thanks for your review and feedback. in order to investigate can you please send me your username either by re posting it or by private message many thanks The PlayOJO Crew
I highly recommend this casino.
The site was easy to use and I found everything I needed. Everything worked fine.
I had no problems with depositing and withdrawing money.
Account verification was fast.
Withdraws were fast.
I love their customer supports <3 They know what they are doing and they actually care about their customers. I got few emails about responsible gaming and they seemed worried and yes, they were correct. My life is in a situation where I shouldn't gamble.
Nothing to dislike, the site was great for me.
I am very sad and happy at the same time as I closed my account, because I should not gamble at all. It is a problem for me at times.
Thank you for your review and feedback and will pass your comments the Support team who will be very grateful.for your kind words Good to see you have taken the decision to stop gambling and we wish you the best of luck in the future The Ahtigames Team
I had made deposits worth 770€ at this casino until I realised they are operated by skillonnet which I had a self-exclusion with since 2016. They refused to refund me based on the fact that the account details were registed in Finland and my selfexclusion only applies in the UK. I had used all the other same details apart from physical address to register as before. I then found a complaint here with the exact same circumstances where the player got refunded deposits yet my requests were declined. Just a warning to everyone as I have now found that the group has been accepting futher deposits from me over the past few years whilst in the UK and under selfexclusion so clearly it does not make a difference in which country you play. Had I won I doubt I would have been paid winnings, so win-win for AhtiGames.
Thank you for your feedback. You registered you account from a Finnish IP with a Finnish residential address. You have no basis for a refund considering you were playing under a different license of ours. The other case you are talking about was different, it was a UK player that registered an account with UK residential details but because of the IP used (outside of UK), the account was created under our MGA license and therefore entitled to refunds when self excluding. The Ahtigames Team
In the end it all worked out. The manager stepped up, did everything she could and made sure I get the promised bonus. Customer service still a bit of a disappointment, but manager is obviously the one saving the day all over the place. That's why I give it a bit better valuation that the previous one. After all that's happened, it was a decent casino experience.
*** Previous comment ***
Customer service so unprofessional, rude and not at all accurate in what they say. I asked for First deposit bonus and if Croatian players were eligible? They responded yes. After that I asked where can I enter bonus code? They responded no need, just use our welcome package. After all that, it turns out there is no first deposit bonus (because i didn't enter the code). Instead I get 100% Super Free Spins (whatever that meant) on Vikings rune craft. In the end it turns out I can't even use free spins because, imagine that, Croatian players are not eligible for free spins in that game. In total I spent 2 hours dealing with customer service. In the end I just fast-spinned my balance and closed that AhtiGames website once and forever. Won't be going there back, that's for sure.
Thanks for your feedback. Good to see it all worked out ok for you in the end the Ahtigames Teams
8 hours ago I registered with this casino with made 1st deposit, I played several slot game without any problem, but problem came in when I played slot game microgaming burning Desires played for several hours and when I want to change with other slots game... I can't play another slots because game burning desires always get resumed!....What happen with this casino, I can't play another slots, I can't go to the menu....only get resumed slots burning desires, I stacked with this game can't play another slots... I try email support this casino but no respond! Very dissaponted.
Thank you for your review and feedback . i checked your account and see that Support contacted you this morning. They informed you that they closed your session and explained how to close the session properly in the future . I see they also informed you that you did not lose anything Sorry for the inconvenience and hope to see you back one day The Ahtigames Team
Great casino, bonuses are bigger than promotions, which offer other casinos. There are also a lot of different games.
Thank you for reviewing Ahtigames. We are pleased to see you had a good experience playing with us. Hope to see you back soon the Ahtigames Team
Nice assortment of games maybe? Further then that I can't think of anything positive.
Made a deposit of 75 euro with a deposit bonus of 100%. When I deposited I didn't receive my bonus. So I opted out to live chat. Chat stated I would have to wait 45(!!) minutes before I could speak to an employee. So I went through my 75 euro without any bonus. Feeling mistreated about not getting the bonus I decided to send them en e-mail. Got a reply within 5 minutes stating that one of their agents would get back to me as quick as possible. I am yet to receive a reply(I send them the E-mail 5 days go)
Very, very bad customer service. I can't even imagine having a real problem at this casino and trying to solve it. Good luck for anyone willing to even give it a try!
Thanks for your feedback. I checked your account and see that Support has already been in touch with you explaining how the welcome offer at Ahtigames works. Its a bit different to most casinos because its all in free spins so for every 1 euro you first deposit you get 1 free super spin up to 100. We say its 100% up to 100 Free super spins, so for example if you deposit 50 euro you get 50 super spins free the Ahtigames Team
Hi guys strange casino ..... Today I open account but restricted because I have self exclude at another them casino... But I can make deposit.... But don't have access to my money)))) ???? How it's possible??? Now just interested when I get my money back because when I chat with assistant answer it's like normal withdrawal so did they can't just cancel transfer?
Most casinos names are easy to understand, for example Hello Casino, Redbet, Rizk and many more. Some casinos names have a deeper meaning such as Ikibu casino and a few others. AHTI casino is one of the casinos with a deeper meaning in it's name.
In Finnish mythology, Ahti or Ahto is a heroic character of oral poetic tradition. Sometimes given in folk poetry the epithet of Saarelainen or the Islander, he is described as a fierce sea-going warrior. In the poems, Ahti makes a double vow with his wife Kyllikki, binding him to stay at home and not to engage in raiding, and her to stay faithful. However, Kyllikki breaks their oath, sending Ahti on a voyage with his old war companions. Now, if you read that short description of AHTI you 'd probably have Poseidon or Arthur Curry a.k.a Aquaman in your mind but it's from Finnish mythology so...not possible?
AHTI casino is the latest member of SkillOnNet group, personally I think SkillOnNet casinos are decent, they are not bad but some improvements is really mandatory in my opinion. The things about all SkillOnNet casinos that needed some improvement are the bonus terms, high deposit fees, withdrawal pending time, server connection. I think AHTI casino is a good casino, their website looks very appealing and it fits their casino name (blue colour).
Their welcome offer is kinda standard 100% first deposit bonus and up to 100 super spins, for every euro you deposited you will get 1 super spin. Thou the minimum deposit at their casino is €10, a deposit of €20 is required in order to receive the welcome offer and be careful with their bonus terms and I recommend to read them first before claiming their bonuses. I think their bonuses are not worth claiming since the terms are too awful and you really need a lot of luck to clear them.
I noticed during my playing time my connection to the games server was quite bad, the game lagged and 1 spin took about 20 to 30 second to complete, that's just awful and there was no enjoyment at all but that's very obvious. I don't know where the problem came from but they really need to fix this, that aside, I think they do have great amount of games and you do not to worry for them not having the latest games because they do!
So, do I recommend this casino? Well, I'm not really sure. They are legit, MGA licensed and whatnot but I am a little bit disappointed with the bad server connection and the awful bonus terms, recommended? Unfortunately not but no harm for trying them.
Thanks for all your feedback and taking the time to write your review. We will pass your comments to the casino manager who i am sure will give them his full attention. As mentioned in some previous comments , its always best to inform Support about the game that's lagging with lots of information so they can pass this back to the slot provider who is actually serving the game to you. The Ahtigames team
My first thought when I saw this casino was "what a strange name for a casino". AHTI Games, sounding like some mini-olympic games or something. Then I found out that it's one more casino belonging to Skill On Net group. "Aah", I was thinking, I've just had some nice recent experiences at a few Skill On Net casinos, so I figured I should give AHTI Games a try too. Well, what more can I say but "no regrets"! Hehehe.
The Welcoming offer was a bit strange too, offering a 100% bonus in free spins instead of bonus money. 1 Super Spin for every $1 deposited, each spin at $0.50 bet. Well, the way I see it, it wasn't really 100%, but only 50% of the deposit amount, because those 20 Super Spins were only worth $10 for my $20 deposit. This should have been at $1 bet per spin, or 40 Super Spins at $0.50 bets, but what the heck, I've already deposited and got the free spins, so it was too late to complain anyway.
It was also a requirement that the free spins be played first before playing with the deposit cash money, or risk losing all winnings! Yet another odd requirement, but it's not that bad actually. So I played my free spins on Play'nGo's Viking Runecraft, not a game that I really like, because that game can be blardy hard to win on. Anyway, those 20 Super Spins gave me a low $5.45 win, and then I switched over to play my favourite Finn And The Swirly Spin game.
To cut a long story short, I had a good time on Finn, although it started very coldly at first, so I played very cautiously. After some hours of tough play, I managed to complete the wagering on the free spins winnings and withdrew $57. I then uploaded my documents for verification and then it was just wait-and-see. Well, the pending period showed 48 hours, but my documents got approved the next day itself and payment was received the same day too, but all just outside of 24 hours time frame. Nonetheless, a very good KYC and withdrawal processing speed indeed, so AHTI Games Casino is one more good Skill On Net casino!
I also like the huge selection of games available, with all the big names in the list, so there's no complaints in that aspect. Moreover, their Live Chat and email responses were fast and efficient too, and I like that. I cannot really say if there was anything that I do not like about this casino, except for the usual lags and lost connections whilst playing my Finn game, but then again, this is something common for me, as my internet speed isn't that fast or that stable. Nonetheless, I have experienced a few other casinos that could perform a lot better, so there's indeed room for improvement for AHTI Games Casino.
Thanks for your review and feedback and congratulations on the win ! Your points are noted and will be passed back to those in charge. Regarding the lag you mention, its always best to contact Support just to let them know the name of the game, the time you were playing and the device ( desktop, phone or tablet ) . As the delivery of the games comes to you directly from the Studios we then send them this information for them yo make improvements where they can Ahtigames Team
Started playing today, but overall: fast site and many games to choose from. I only enountered the customer service twice so far, but the live chat is fast and broadly available.
Won a little already on the slots.
Going through a first small withdrawal right now, so I'll update the review when I have the results.
So far nothing, will update when (if) I encounter bad things. But so far, so good.
Thanks for your review and positive feedback I just checked your account and see that your withdrawal was already processed this morning Hope to see you back soon The Ahtigames Team
Don't be put off by the cheap design, this site pays me more than any other slots site I have tried with steady payouts every week for me. Live chat does not work at all but No problem withdrawin my money.
Thanks for your review and feedback. Sorry you didn't like the design of the site but its easy to navigate and find everything you need Ahtigames Team
Great section of games, alot of different providers.
Fast and smooth verification and payout process.
Also great costumer service.
Maybe they could design the site a bit better, doesnt look supergood.
Thanks for your review and great feedback. Sorry you dint like the look of the site but hopefully you found your way around it really easily. hope to see you back soon The Ahtigames team
Nothing. For some reason I have to type 50 character in positive about this casino or it wouldn't let me leave anything.
Absolute worst casino i have ever played on. And I have played some. Customer support could not have possible been any slower, it took at least 10 minutes before i even got a reply, not to mention the times they stated "Thank you for waiting".
Next to that the entire bonus policy is ridiculous, they fail to mention the full terms of the bonus.
I tried to withdraw the money i just deposited, and guess what, minimum withdrawal of €30.
I advise no one to every play at this casino.
Thanks for the not so wonderful review but we are grateful for all feedback, good or bad i checked your account and i must correct 2 things - you were answered on live chat in 2 minutes not 10 mins as you state, and - there is no minimum withdrawal of €30. Where did this come from ? regarding the bonus, i see from your conversations that you misunderstood the offer and expected a lot more but the offer clearly stats 100% up to 100 super spins. so if you deposit 20 you get 20 Free spins Ahtigames is a new casino with a fresh approach to bonuses. Apologies if its not to your taste but since it was launched we have had literally thousands of customers loving the welcome offer. And all the terms for the bonus are clearly written in the Bonus Policy in out Terms and Conditions The Ahtigames Team
Compare AHTI Games Casino to Other Casinos
Good selection of games, documents uploaded and verified within 12 hours, withdrawals processed same day, no lag on games and feels comfortable playing here with no immediate concerns
Would be nice to have a locked withdrawal option, but on this occasion, it proved in my favor reversing it as subsequent withdrawal was a lot greater - sorry Ahti Games!
Capped withdrawal limits, but if I got close to winning that amount I wouldn't be complaining about it!