Page 2 – Player Reviews for 21 Prive Casino

Just wanted to reiterate what I said in my initial review and up the score a bit, not sure you can edit reviews. Site is very fast and easy to navigate.

Two stars lost due to time of withdrawal. Should not take two days to do this. I play on other casinos and it's 4 to 6 hours or next day.

This casino was good I thought until it came to me asking them to give me my missing bonus from a promotional email they sent.. I ended up with a guy Sebastian who basically just ignored me and said I was not eligible even with the proof requested.. I am now unable to shut my account down which has led to a major security flaw by 21 prive. They have access to details I have unauthorized access to and gained funds unlawfully..

FELLOW AUSSIES BEWARE THEY FOOLED ME AT FIRST.

I like everything here,best and lot of games with good payout. They respect players and give sometimes bonuses and free spins, loyalty fresh bonus.

I withdraw two times without any problem. So far is best casino for me.

A good selection of games and a great website. Microgaming games are a great addition.

Very unclear bonus terms and conditions. Gains rejected without any consideration. E-mail became the first deposit bonus and the message was a long litany of the bonus terms. The e-mail stands tall Skrill and NETeller masterca'rdin logos of the payment options. When you anyway I used this in an email to the bonus and deposit using Skrill won was rejected without any consideration.

I would like to clearer casino bonus terms and emails should be no deposit methods logos may not be used. Many people can not go wrong here and I was hoping you clarify the terms that people go astray, and the profits will be rejected.

Firstly I wanted to give 21 prive a good star rating I have been playing for a while now and instead of losing within seconds like I heard happens there I have been surprised. So good on you 21 prive I started out with small bets now I am able to play better bets the games so far have been great no problems, worries or concerns so again good on you I am going to keep coming back to play.

The only real thing I have it's not really a dislike it is 21 prive you don't have where's the gold or let's go fishin I really wanted a place that has these games perhaps you could look into either getting them in or if they are at the casino allowing all players to play them either way I am hopeful these games will come in for all players.

I joined this casino a very long time ago and I remember they had 60 no deposit free spins which can be played on any Netent slot as you please. I think 21 prive was the first of the white label casinos that I joined. I saw they had games like Netent, NextGen but to my surprising I could not see any NextGen games. I contacted support and then they told me South Africa is restricted to play NextGen games on their site, even though I could on other sites. I was still a newbie then and could not understand this concept or the licensing and how it worked. Plain straight I was no deposit bonus hunter.

With my 60 free spins I won about 200zar and continue to play but could not complete wagering. I received an email from them for 200% bonus and 50 free spins and that’s when I decided it's time to make my first deposit bonus.

I claim the offer with a deposit of 250zar and had 750zar to play with. I won additional 300zar with my free spins and I had to wager 1050zar x35. Although I love Netent slots, I sometimes get boring of playing them. I started with Alien robots but triggering the free spins was not possible. My balance was even, I played Koi princess but nothing and then eventually after completing about 60% of the wagering I busted all my funds.

I had a really great time here and would certainly deposit again in future. It's a pity that I cannot play any NextGen games, because I would certain use that Foxin wins to crush the wagering. Support was friendly and responsive as well as helpful. I cannot comment on withdrawal as I did not reach that stage, but hope I will in future.

The only thing I like about these casino is the no deposit bonus, you need to make a deposit before you actually start wagering, so which means if you finished 60 spins, won 200zar, and continue to play and have 1000zar and make the first deposit, then you need to wager 1000zar x35 which is really unfair in my opinion.

Easy registration even for me (Greek player). Totaly success story on this casino.

Manage to wager quite large amounts of cash even with the smallest deposit. 24h support. totaly recomend it to all. First withdraw just now after 24h from registration. I ll update with withdrawal experience

Not too much just a few not very helpful support members but great experience with one so it doesnt bother me much and lack of microgaming slots because I am a fan!

Has my favorite slot, Reel Rush!! Has a small variance of games to choose from.

I was about to make my 1st withdraw tonight, however after playing through my bonus and attempting to make a withdraw, I was let down when it told me the following:

"Unfortunately your withdrawal of 3000 has not been processed. Please note that total withdrawals are capped for a 7 day rolling period. Your withdrawal has exceeded this limit, therefore, can't be completed"

Even though I have never made a withdraw from this casino it was telling me otherwise.

I then prompted and got onto chat help, the host Ray wasn't that helpful. He then told me that 21 Prive limit there players from 1 withdraw per week and the maximum amount to withdraw is $2500 (across all currencies!) This put a sour note on my win.
I was confused as my last withdraw ended up being reversed withdrawn so I couldn't understand why I still wasn't able to make a withdraw at all.

Ray gave me 1 option. To wait to be contacted on the 29 March 2015 due to the Easter holidays to get a vip host to help me with my withdraw!!

I tend to sign up to casinos that have fast withdraw options so I don't have this issue of waiting for my winnings.

Overall very dissapointed with the withdraw process. I have submitted all the verification documents required and requested from the casino, yet now there are more issues to me ironed out before I get my winnings.

The waiting game...