Ag Awards
Notifications
Login
en

PlayOJO Casino

6.92
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

PlayOJO Casino Review

  • 0-24 withdrawal timeframe
  • Live Chat
  • Mobile friendly design
  • UK Gambling License
  • Need to be registered to use support
  • Slow live chat response times
Suggest an edit
General info & Latest Promos
Website https://www.playojo.com
Established 2017
Owner Skill On Net Ltd. Casinos
Casino Promotion

PlayOJO Casino is an online casino that features video slots and progressive slots powered by some of the most popular software providers, like NetEnt, Microgaming, Play'n GONextGen Gaming, SkillOnNet, and many more platforms. All of the games are offered through an instant-play mode. Furthermore, there is a live casino available. PlayOJO Casino is fully licenced and regulated by the UK Gambling Commission, Danish Gambling Authority and Malta Gaming Authority.

Restricted Countries and Territories

Due to some legal restrictions, players from countries including Australia, Hungary, Romania, Cyprus, Italy, Israel, Turkey, France, Mexico, Belgium and the United States will not be able to deposit or open an account at PlayOJO Casino. The full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Players who prefer online slots have an impressive selection to choose from at PlayOJO Casino. The casino is a home to some of the most popular NetEnt titles, like Gonzo’s Quest slotJack and the Beanstalk slot and Dracula slot. Other well-known games include Microgaming titles such as Jungle Jim El Dorado Slot and Game of Thrones slot. In addition, there are progressive slots like Mega Moolah slot and Mega Fortune slot.

When it comes to table games, the casino selection is somewhat limited. However, all members of PlayOJO Casino can enjoy different variants of roulette and blackjack. The assortment includes European Roulette, French Roulette, American Roulette,as well as American Blackjack and European Blackjack.

Live Games

Those who enjoy the feeling of playing against real live dealers can enter the live casino and try out a variety of live table games at PlayOJO Casino.

Mobile Gaming

As the website is fully responsive, all games can be viewed and played on every screen of any compatible mobile device. This way, members of PlayOJO Casino can play a variety of mobile slots on the go.

Support

Every casino member can contact the customer support department via live chat or send an email detailing any questions or queries they may have. In addition, players may get in touch via phone with the friendly support team who are available round the clock to help out.

Security and Fairness

Players at PlayOJO Casino can rest assured that their personal and financial data will remain safe. The casino use standard security protocols, 256 bit SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner.

All games at PlayOJO Casino are audited by trusted third-party agencies, such as iTech Labs. In addition, the casino use Random Number Generators (RNG), so players can be confident that their gameplay is safe.

Screenshot

Casino details
More Casino Details More details
Suggest an edit

PlayOJO Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Katieprids 2 reviews
United Kingdom
Reviewed on January 7, 2020

LIKED

A good selection of games and extremely user friendly for all players. Support staff are always on hand to encourage gameplay. My initial experience was positive.

DISLIKED

Very serious concerns regarding social responsibility toward players. I won £30,000 (most I’d win before ever was £500 or so), places a withdrawal (£10,000 limit) and activated a time out given my gambling nature (previously used time outs, set limits and breaks, etc). Suddenly, the withdrawals took a lot, lot longer and my account manager emailed.

(Time out still active bearing in mind) The email congratulated me on my win, cool. The email then put some free spins in my account (not even sure that’s legal during a time out?), and MOST disturbingly, set me a challenge:

The challenge was to reach level 45 from 37 (I think), in reward for a spa break away.

As a problem gambler, my instinct was to go for it. Meanwhile, withdrawals still taking forever and the time out is nearing its end.

At the end of the time out, I played a bit to see if I could reach the target.

Approx. £15,000 later I did, in return for a £100 voucher.

After this gargantuan loss, the irresponsible behaviour didn’t stop.

On one day, I’d deposited 17 times totalling £2,400 and another account manager emailed to say “you’ve still got kickers available. Keep up the good work!!!”.

All of the money is gone, PlayOJO broke so many social responsibly codes it’s untrue.

PlayOJO have ruined my life; don’t let them ruin yours.

(Note to AG: ALL evidence of the above is available)
PLAYOJO CASINO REPLIED ON JANUARY 10, 2020
Thank you for your review and feedback.

We’re very happy to hear that you enjoyed our game selection and that our customer service staff helped you have a positive experience in our casino.

Regarding your concerns, we assure you that we’re highly committed to providing a safe and responsible gaming environment for all our customers. Our customer representatives are highly trained in recognizing and addressing potential gambling problems and we have very strict procedures when it comes to protecting players who exhibit problem gambling behaviors.

While you were a customer of PlayOJO in July 2018, we have indeed contacted you to congratulate you on the amazing win you’ve just had in one of our games. However, there was no active TimeOut or any other Play Limitation set by you at the time.

Furthermore, we had no prior indication that you were struggling with a gambling addiction. We have reached out on several occasions for a routine responsible gambling checks and we’ve always been assured that you were comfortable with your level of play and your casino spending was within your financial means.

The £10,000 withdrawal you requested on 17/07/2018 was sent to you within a couple of hours and there was no play limitation set up at the time.

There has been no instance where we have made any contact with or have offered you any promotions while there was an active limitation. All the A-list limited offers tailored by your account manager at the time, including the Raddison Blu Spa package for 2 for the Level Up promo, have been delivered to you as promised.



Mrssilver70 1 review
Reviewed on January 3, 2020

LIKED

I love it it’s a great site loads of incentives little treats along the way a really good selection of games, love slingo. I’ve had problems their staff dealt with it efficiently can’t fault it, to all the moaners that lose money it’s gambling gotta be in it to win it

DISLIKED

Site is sometimes glitchy, it’s said I have an unfinished game for 6 months click on it ......I don’t....next time I log in the same... other than that spot on.
PLAYOJO CASINO REPLIED ON JANUARY 4, 2020
Thanks for your review , good to see that you enjoy playing at PlayOJO

regarding the error message you have a stuck game, please contact support and see if they can do something to remove the message

great feedback, thank you

The PlayOJO Crew
M864Life 4 reviews
Malta
Reviewed on November 26, 2019

LIKED

Good Casino overall. Good games, easy to navigate site, easy to understand concepts. I like their offers, I wouldn't mind to get more honestly but I'm not the biggest player either.

DISLIKED

I don't like they aggressive marketing - they claim to be the only ones in the industry that give cashback when people lose or win when there are plenty of Casino that reward your experience either poor of good. I feel like sometimes they see themselves as being too cocky and should calm down a bit.

Overall - good Casino, I would play here again.
PLAYOJO CASINO REPLIED ON DECEMBER 8, 2019
Thanks for your review and positive feedback

yes other casinos give cashback but only on losses with lots of terms and conditions , there are very few casinos that we are aware of that give you money back on EVERY bet win or lose. And when you add it to the no wagering on anything , rewards from the OJO wheel and no minimum or maximum withdrawals, PlayOJO is the only casino that gives control back to players. It is the Fair casino

Hope to see you back soon

The PlayOJO Crew

Why are you reporting this review?

RATE CASINO AND WRITE A REVIEW
150 characters left for pros 150 characters left for cons

Time to Check your email!

You are recognised as Casino Representative. We sent an email to with registration link, please click that link in order to complete the registration.

PlayOJO Casino bonuses

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy