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PlayOJO Casino

6.92
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

PlayOJO Casino Review

  • 0-24 withdrawal timeframe
  • Live Chat
  • Mobile friendly design
  • UK Gambling License
  • Need to be registered to use support
  • Slow live chat response times
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General info & Latest Promos
Website https://www.playojo.com
Established 2017
Owner Skill On Net Ltd. Casinos
Casino Promotion

PlayOJO Casino is an online casino that features video slots and progressive slots powered by some of the most popular software providers, like NetEnt, Microgaming, Play'n GONextGen Gaming, SkillOnNet, and many more platforms. All of the games are offered through an instant-play mode. Furthermore, there is a live casino available. PlayOJO Casino is fully licenced and regulated by the Malta Gaming Authority and the Swedish Gaming Authority.

Restricted Countries and Territories

Due to some legal restrictions, players from certain countries will not be able to set up an account at PlayOJO Casino. Namely, the list of the restricted countries includes but is not limited to the United Kingdom, Greece, Australia, Lithuania, Slovakia, the Republic of Cyprus, Italy, Israel, Turkey, France, Switzerland, Mexico, Spain, Denmark, Belgium, and the USA. To see the entire list players need to check our casino details section.

Virtual Games

Players who prefer online slots have an impressive selection to choose from at PlayOJO Casino. The casino is a home to some of the most popular NetEnt titles, like Gonzo’s Quest slot, and Dracula slot. In addition, there are progressive slots like Mega Moolah slot and Mega Fortune slot.

When it comes to table games, the casino selection is somewhat limited. However, all members of PlayOJO Casino can enjoy different variants of roulette and blackjack. The assortment includes European Roulette, French Roulette, American Roulette,as well as American Blackjack and European Blackjack.

Live Games

Those who enjoy the feeling of playing against real live dealers can enter the live casino and try out a variety of live table games at PlayOJO Casino.

Mobile Gaming

As the website is fully responsive, all games can be viewed and played on every screen of any compatible mobile device. This way, members of PlayOJO Casino can play a variety of mobile slots on the go.

Support

Every casino member can contact the customer support department via live chat that's available from 06:00 to 12:00 GMT, or send an email detailing any questions or queries they may have.

Security and Fairness

Players at PlayOJO Casino can rest assured that their personal and financial data will remain safe. The casino use standard security protocols, 256 bit SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner.

All games at PlayOJO Casino are audited by trusted third-party agencies, such as iTech Labs. In addition, the casino use Random Number Generators (RNG), so players can be confident that their gameplay is safe.

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PlayOJO Casino Reviews by Players

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G0THAMC1TY 2 reviews
United Kingdom
Reviewed on June 14, 2020

LIKED

More bonuses and wager free offers than other places, but what is the point when they do not pay players if they hit it big. You might as well have a dream about a big win and save your cash in your pocket, cause once you deposit, you will never see it again.

DISLIKED

This casino scammed me out of a big win (over £40K sterling).

Have any of you ever had a big win here that was paid in full without any shoddy predatory tactics and delays deployed?

Any of you notice a particular pattern in all the complaints? they are notorious for delaying withdrawals and being very persuasive to get you to continue to play and lose it all back, as soon as you hit it big, you will receive messages of congratulations which is very neatly constructed with offers of the latest Apple macbooks and other fancy goods if you reach a certain level within the next 7 days... believe me once good luck strikes... your not thinking correctly and they know this full well and take advantage by spamming you at the right time and with the right words and tailor made offers all which are gathered prior by intel.

Here is one of the examples by a rep called "Demetri" at playojo literally a few hours after my win.... and believe me these messages were constant and via multiple channels, (email, text, phone calls) and they got better and better and better till you give in! As gamblers you would know this tactic is immoral and unethical, taking advantage of us like this after we lose so much and prob will only have 1 win like this in a lifetime to then be conned out of it so easily.

"I have also set up a special challenge in your account for the coming week. If you get to level 86 in the next 7 days, I will send you a lightning fast Apple iMac 3.0GHx 6-Core Processor with 1TB storage and 4K Display!

OJO is feeling generous today, so if you don't quite manage to reach the heady heights of level 86, but manage to get to level 69, we will send a super new Apple iPad Air (WiFi + Cellular) with 256Gb in a colour of your choice!

OJO would love to congratulate you with a Luxurious Gourmet Basket of goodies. To claim this I just need you to confirm for me the delivery address and phone number so I can order this for you.

It really is your lucky day today because I have also added for you 50 Mega Spins worth £1 each on your favourite game Book of Dead, and you can claim these right now in your REWARDS section!

I hope that your luck continues XXXX redacted name), and let me know if you have any questions."

You guessed it folks, they REFUSED to approve all withdrawals for over 2 weeks and their predatory emails, phone calls and offers of lavish gifts and holidays incited me to play it all back without them ever approving any withdrawals.

They are now using "GAMBLING IS FUN" as an excuse for NOT PAYING PLAYERS THEIR WINNINGs.....yes we know gambling is fun, but we are not that dumb PlayOjO, if you expect us to play with real money you by law have to pay the players their winnings. You can use your "it's fun" excuse when you refuse real money and allow players to play with dummy monopoloy cash.

STAY AWAY they will ruin your life!
PLAYOJO CASINO REPLIED ON JUNE 18, 2020
Thank you very much for your post and for your feedback

Checking your account i can see we processed all your withdrawal requests within the promised time frame. No delay on our end for any of your withdrawals . We have no control over your decision to continue playing with your winnings – when a withdrawal is requested, it goes through the regular verification process, then it is processed/sent by us in maximum 11 business hours.

The promotion you received is part of our regular marketing campaigns and is not related to your withdrawals. Just because you win or have withdrawals pending should you not receive the standard promos we send out ?

We frequently have different special campaigns such as challenges and tournaments, which aim to reward the game play in the casino. Whats wrong with that ? Players don't have to accept any offer the casino promotes, its not mandatory . You decided to decline the challenge and that's fine

Following your request for a reward later, we gifted you the iPad Air prize as a gesture of goodwill even if the offer was declined and the challenge was not completed.

If there are any misunderstandings, we are here to clarify them. Please contact our customer support and we will be happy to offer further assistance on the matter.

The OJO Crew
Merrittman 3 reviews
Canada
Reviewed on April 28, 2020

LIKED

I only play at OJO and Jackpot City. I've deposited maybe 7 or 8 times at OJO (prefer Jackpot City) and I really like the interface OJO offers. You can see how many players have played a specific slot over the last 6 hours and the biggest jackpot won for that slot. They offer a fair amount of games and have alright "kickers" (free play on slots when you make a deposit). There is no wagering requirement. I have hit big a couple times at OJO, but unfortunately do not have any experience withdrawing funds. As an A lister I apparently have faster withdraw times and higher withdraw limits compared to non A listers.

DISLIKED

Sometimes the interface is glitchy. When you click in to a slot to play, sometimes it will load on the left side of the screen instead of being centered. Also I find the screen play area is quite small compared to other websites, even when you "maximize" the screen. I find that the daily jackpot sites are pretty tight. I also made 2 deposits a few weeks ago and did not receive any kickers for them.
PLAYOJO CASINO REPLIED ON APRIL 29, 2020
Thank you your review and positive feedback, Remember we also give you money back on every bet you make , win or lose !

Regarding the glitches you mention, please email support with the name of the games, your Operating system , the time you were playing etc etc. The more info the better and i am sure they will provide suggestions how you can fix things or improve them .

Hope to see you experience the withdrawal times soon

The OJO Crew
Mistergreen 11 reviews
Netherlands
Message
Reviewed on April 28, 2020

LIKED

I've written a review before. But I can't say how excited I am about this casino. All bonuses are wagerfree that you do not often experience at another casino. The providers they offer are top notch. They also have a red-tiger mega jackpot that I hope to win someday. Customer service is very helpful and treat you with respect. I don't understand that this casino only scores a 6.99. I've had quite a few casinos but this is really one of a kind. Keep it up!

DISLIKED

What could be better is the speed in the chat. I am also quite a big player. I think I can be an A-lister. I also think the fee on the paysafecard of 5% is too much. But I continue to love you. Go get them!
PLAYOJO CASINO REPLIED ON APRIL 29, 2020
Thank you for your review and kind feedback.

The only thing i can think of regarding the chat being slow is its best to avoid trying to chat at peak times.

Otherwise great to see you had such a positive experience and looking forward to seeing you on the A Lister ''list'' soon

The OJO Crew

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