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PlayOJO Casino

6.91
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

PlayOJO Casino Review

  • 0-24 withdrawal timeframe
  • Live Chat
  • Mobile friendly design
  • UK Gambling License
  • Need to be registered to use support
  • Slow live chat response times
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General info & Latest Promos
Website https://www.playojo.com
Established 2017
Owner Skill On Net Ltd. Casinos
Casino Promotion

PlayOJO Casino is an online casino that features video slots and progressive slots powered by some of the most popular software providers, like NetEnt, Microgaming, Play'n GONextGen Gaming, SkillOnNet, and many more platforms. All of the games are offered through an instant-play mode. Furthermore, there is a live casino available. PlayOJO Casino is fully licenced and regulated by the Malta Gaming Authority and the Swedish Gaming Authority.

Restricted Countries and Territories

Due to some legal restrictions, players from certain countries will not be able to set up an account at PlayOJO Casino. Namely, the list of the restricted countries includes but is not limited to the United Kingdom, Greece, Australia, Lithuania, Slovakia, the Republic of Cyprus, Italy, Israel, Turkey, France, Switzerland, Mexico, Spain, Denmark, Belgium, and the USA. To see the entire list players need to check our casino details section.

Virtual Games

Players who prefer online slots have an impressive selection to choose from at PlayOJO Casino. The casino is a home to some of the most popular NetEnt titles, like Gonzo’s Quest slot, and Dracula slot. In addition, there are progressive slots like Mega Moolah slot and Mega Fortune slot.

When it comes to table games, the casino selection is somewhat limited. However, all members of PlayOJO Casino can enjoy different variants of roulette and blackjack. The assortment includes European Roulette, French Roulette, American Roulette,as well as American Blackjack and European Blackjack.

Live Games

Those who enjoy the feeling of playing against real live dealers can enter the live casino and try out a variety of live table games at PlayOJO Casino.

Mobile Gaming

As the website is fully responsive, all games can be viewed and played on every screen of any compatible mobile device. This way, members of PlayOJO Casino can play a variety of mobile slots on the go.

Support

Every casino member can contact the customer support department via live chat that's available from 06:00 to 12:00 GMT, or send an email detailing any questions or queries they may have.

Security and Fairness

Players at PlayOJO Casino can rest assured that their personal and financial data will remain safe. The casino use standard security protocols, 256 bit SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner.

All games at PlayOJO Casino are audited by trusted third-party agencies, such as iTech Labs. In addition, the casino use Random Number Generators (RNG), so players can be confident that their gameplay is safe.

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PlayOJO Casino Reviews by Players

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cocojhn 14 reviews
Message
Reviewed on November 24, 2020

LIKED

Hi, my nick on site is *****. Would love to tell u about my experience here.
Live chat is friendly and helpful. Many different deposit methods. Alot of games l mean alot!
Easy to navigate on the interface is really good. Love how they got the daily red tiger jackpots.
Easy verification method. Withdraw should be fast (mine still pending after like 14 hours but thats normal for some casinos.)

DISLIKED

The less better things is missing of push gaming slots and nolimit slots. U got it all except those providers. Rtp on play n go is 94.xx % even if it dont really effect players in total it might scare people away.
I cant acces the login with bankid using mobile so have to play on pc. The sites just loading in mobile version after u tried verified with bankid.
A bit slower accepting withdraws then the biggest casinos. I am used to instant acceptings. You should also be able to withdraw using swish. Its a great choice for swedish players.
All in all i rate the casino 9/10 u would got the 10 star if withdraws were instant and if it worked for me on iphone :)
Arne1234567 2 reviews
United Kingdom
Reviewed on November 9, 2020

LIKED

I honestly Have nothing to put in this part but I still needed to put 150 characters to post.

DISLIKED

They don't let you withdraw. Let me start by reminding you of the same that you come out with over and over again.... Never have I ever needed to do any of this to withdraw money from another account... I look at all the lies on the reviews and think how can't they even say things like fast withdrawals 😂. You will not be able to withdraw your money no matter what. If they were happy to accept the verification for deposit why not to withdraw??? Completely agree with all of the 0 star reviews on here.. Seems like I'm one of many who have been scammed by this sham of a company. Save yourself all the hassell and boycott these absolute thieving jokers.
PLAYOJO CASINO REPLIED ON NOVEMBER 10, 2020
Hi

Thank you for your post even though it is one sided.
So here are the facts :

Under the terms of our UK License we have to get proof of who you are and on checking your account I see that you would not upload proof of address, wouldn't send a copy of the credit card you used which is fine but you then refused to supply a bank statement as well.

At your request we refunded all the deposits you made

Thanks
The OJO Crew


Inactive user
Reviewed on June 14, 2020

LIKED

More bonuses and wager free offers than other places, but what is the point when they do not pay players if they hit it big. You might as well have a dream about a big win and save your cash in your pocket, cause once you deposit, you will never see it again.

DISLIKED

This casino scammed me out of a big win (over £40K sterling).

Have any of you ever had a big win here that was paid in full without any shoddy predatory tactics and delays deployed?

Any of you notice a particular pattern in all the complaints? they are notorious for delaying withdrawals and being very persuasive to get you to continue to play and lose it all back, as soon as you hit it big, you will receive messages of congratulations which is very neatly constructed with offers of the latest Apple macbooks and other fancy goods if you reach a certain level within the next 7 days... believe me once good luck strikes... your not thinking correctly and they know this full well and take advantage by spamming you at the right time and with the right words and tailor made offers all which are gathered prior by intel.

Here is one of the examples by a rep called "Demetri" at playojo literally a few hours after my win.... and believe me these messages were constant and via multiple channels, (email, text, phone calls) and they got better and better and better till you give in! As gamblers you would know this tactic is immoral and unethical, taking advantage of us like this after we lose so much and prob will only have 1 win like this in a lifetime to then be conned out of it so easily.

"I have also set up a special challenge in your account for the coming week. If you get to level 86 in the next 7 days, I will send you a lightning fast Apple iMac 3.0GHx 6-Core Processor with 1TB storage and 4K Display!

OJO is feeling generous today, so if you don't quite manage to reach the heady heights of level 86, but manage to get to level 69, we will send a super new Apple iPad Air (WiFi + Cellular) with 256Gb in a colour of your choice!

OJO would love to congratulate you with a Luxurious Gourmet Basket of goodies. To claim this I just need you to confirm for me the delivery address and phone number so I can order this for you.

It really is your lucky day today because I have also added for you 50 Mega Spins worth £1 each on your favourite game Book of Dead, and you can claim these right now in your REWARDS section!

I hope that your luck continues XXXX redacted name), and let me know if you have any questions."

You guessed it folks, they REFUSED to approve all withdrawals for over 2 weeks and their predatory emails, phone calls and offers of lavish gifts and holidays incited me to play it all back without them ever approving any withdrawals.

They are now using "GAMBLING IS FUN" as an excuse for NOT PAYING PLAYERS THEIR WINNINGs.....yes we know gambling is fun, but we are not that dumb PlayOjO, if you expect us to play with real money you by law have to pay the players their winnings. You can use your "it's fun" excuse when you refuse real money and allow players to play with dummy monopoloy cash.

STAY AWAY they will ruin your life!
PLAYOJO CASINO REPLIED ON JUNE 18, 2020
Thank you very much for your post and for your feedback

Checking your account i can see we processed all your withdrawal requests within the promised time frame. No delay on our end for any of your withdrawals . We have no control over your decision to continue playing with your winnings – when a withdrawal is requested, it goes through the regular verification process, then it is processed/sent by us in maximum 11 business hours.

The promotion you received is part of our regular marketing campaigns and is not related to your withdrawals. Just because you win or have withdrawals pending should you not receive the standard promos we send out ?

We frequently have different special campaigns such as challenges and tournaments, which aim to reward the game play in the casino. Whats wrong with that ? Players don't have to accept any offer the casino promotes, its not mandatory . You decided to decline the challenge and that's fine

Following your request for a reward later, we gifted you the iPad Air prize as a gesture of goodwill even if the offer was declined and the challenge was not completed.

If there are any misunderstandings, we are here to clarify them. Please contact our customer support and we will be happy to offer further assistance on the matter.

The OJO Crew

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