Reviews

Cheeky Casino

Our Rating CasinoRank
6.2/10
CasinoRank
Complaint Response 1 complaints
0 hours avg. 1 complaints
What we like
  • Mobile-friendly
  • Numerous software providers
  • Games proven fair
  • UK Gambling Commission license
What we don’t like
  • Multiple country restrictions
  • No live chat
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Cheeky Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2018
Licences
Alderney Gambling Control Commission, UK Gambling Commission
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino

Cheeky Casino is an online casino where players can experience numerous popular online slots and a decent selection of table games. These releases are powered by some of the leading software suppliers like NetEnt, Pragmatic Play, Big Time Gaming, and Barcrest, to name a few. The customer support representatives can be reached via telephone or email, and players can also send a direct message to the agents. Cheeky Casino is licenced and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries and Territories

Due to some legal restrictions, residents of certain countries will not be able to open an account at Cheeky Casino. Namely, these limitations include, but are not limited to, players from Belarus, Belgium, Czech Republic, Denmark, France, Israel, Italy, Russia, Slovakia, Slovenia, Turkey, Spain, Turkey and the Ukraine United States of America. The entire list of the restricted countries and be found under our “More casino details” section. 

Mobile Gaming

All members can access their favourite releases and play them on the go, thanks to Cheeky mobile casino. Players can pick a variety of online slots, and a few table games, that are all reachable from practically any smartphone.

Security and Fairness

Cheeky Casino uses a well-established and reputable third-party payment service provider for the acceptance of online payments. That way, their servers protect the information and the casino guarantees security of players’ personal data.

As Cheeky Casino holds games by Microgaming and NetEnt, which are frequently audited software providers, players can rest assured the outcome of every game is arbitrary.

Support

Cheeky Casino is made of qualified specialists, who will gladly help all players that need any kind of assistance. The working hours of the customer support team are 9:30 to 18:00, Monday to Friday, and members can get in touch with casino representatives by sending an email or a direct message, through the website.

Virtual Games

Apart from the software platform giants like NetEnt, Pragmatic Play, Big Time Gaming, the casino also offers other leading platforms like Microgaming and Eyecon. The most popular video slots include names like Starburst Slot, Dead or Alive Slot, Great Rhino Slot, and Rainbow Riches Slot.

Even though video slots make up the largest share of the Cheeky Casino’s collection, there are also several table games to choose from. In particular, these variants include Euro Roulette, European Roulette and Blackjack.

Live Casino

There is no separate live casino section here, but players can easily find live a short selection of live dealer games using the search function.

Goran Gaćeša
Written by Goran Gaćeša Senior Content Editor
287 Casino Reviews

As a content writer and editor with several years of experience in iGaming, Goran's primary concern lies with players. Be it promotions news or the latest advances in responsible gambling, he makes players’ benefit and well-being his prerogative.

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Complaints

Read the complaints other players have left for Cheeky Casino. Learn more about complaints.

Show all complaints
Won't pay £2,000 winnings

Hello

I am so sorry to contact you but feel I have no option. I desperately need help. These people have made me feel suicidal for over a week now.

28.04.21. - deposited on the cheeky bingo site £50 via PayPal. This was the third deposit with this site since opening.

28.94.21 - played megaways beetlejuice and won over £400. Continue to play on megaways Christmas carol and won £1709.40 on 10 free spins.

Balance at that time was £404.24 plus £1709.40.

28.04.21 - request a withdrawal of £2000. Withdrawal declined and account blocked.

29.04.21 - live chat and emails requesting what is going in with withdrawal and frozen account.

29.04.21 - e-mail received requesting copy of driving license. Sent straight back.

30.04.21 - after days of chasing received an email stating I had beeld excluded from a ladbrokes site on 17/04/17 until 17/04/22, this is impossible as I’ve only been on gaming websites since last year but anyway confirmed I do not have gambling issues and am aware of gaming tools er.

2.05.21 - days of emailing and online chat received an email requesting full ID including a picture of me with driving license. Sent.

06.05.21 - again days of online chat and emailing to receive a response requesting PayPal screen shots. Sent.

07.05.21 - requested screen shots of PayPal transactions since opwinding account. Sent.

Also received an email stating they had declined my request to reopen my account and have applied an exclusion on this account and others I am a member of. No reason provided.

08.05.21 - received an email titled your complaint. Email states they are sorry I have a complaint about my withdrawal and have raised a case. A case manager will be in touch in 28 days. Again delay.

Tried to log in and was successful although everything is frozen. Withdrawn. Went into chat and asked is my withdrawal going to be processed and they said no not until your case has been completed.

Another delay tactic over well over a month. I’ve complied with everything they have said and am at a total loss on what to do next.

Screenshots of everything including my win please help.

Kindest regards

Paul < surname removed >

Status rejected Rejected
£2,000

Cheeky Casino Complaint Stats

Resolved N/A
Avg. Amount N/A
Avg. Complaint Duration N/A
Avg. Response Time N/A

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