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BetSocial Casino

GOOD 7.59
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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BetSocial Casino review

  • A well-equipped live casino available
  • The restricted countries list not significantly long
  • Website encrypted with SSL
  • Mobile gaming an option
  • No live chat
  • No third-party certificates so far
General info & Latest Promos
Website http://www.betsocial.net
Established 2001
Owner Betsocial Ltd Casinos
Casino Promotion BetSocial Casino: 100% up to €100

BetSocial Casino is an online casino powered by a variety of different software providers, such as NetEnt, Microgaming, Endorphina and various others. The casino features a wide variety of live games in their live casino section. BetSocial Casino is licensed and regulated by the Malta Gaming Authority and Curacao eGaming.

Restricted Countries and Territories

Players residing in France, Italy, the Netherlands and the United States of America will not be able to open an account at BetSocial casino.

Virtual Games

The casino features a variety of video slots powered by NetEnt, Microgaming, 1x2Gaming, Tain, Genii, Endorphina and Red Rake Gaming. The selection includes popular titles like the EggOMatic slot, South Park slot, Immortal Romance slot, to name a few. Apart from video slots, BetSocial Casino also stores progressive jackpot slots, such as the Mega Moolah slot.

The table game assortment includes diverse types of roulette and blackjack, craps, baccarat and various poker games.

The video poker section includes different video poker variants, such as Joker Poker, Deuces Wild, Double Bonus Poker, All American, Jacks or Better, Tens or Better and various other video poker games. ­ ­ ­

There is a variety of specialty games in the casino, including various scratch cards, different keno games, virtual racebook and more.

Live Games

The live casino features an extensive list of live table games. Since BetSocial’s live casino is so well-equipped, players can take their time picking among different tables and live dealers. The live games range from live blackjack and live roulette to live baccarat.

Mobile Gaming

Since the casino features a mobile casino as well, players can easily spin the reels of some of the best mobile slots in the industry.

Support

The customer support team can be reached via email. Email queries should be answered within 24 hours. Players can also reach the support team via telephone during the United Kingdom working hours. Alternatively, players can peruse the casino’s special FAQ sections found on the website where they can find answers to previously asked questions.

Security and Fairness

The website is secured with SSL encryption, which guarantees players’ sensitive information remains private and safe.

As the casino features games developed by NetEnt, players can rest assured these games are fair considering they undergo regular tests and audits.

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BetSocial Casino Reviews by Players

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danavan 2 reviews
Sweden
Message

LIKED

Love the UX, especially on mobile. Very good design and fast site.
Good selection of games and the currency I needed.
MGA license always a big plus.

DISLIKED

So far so good. Had to send in KYC documents but fairly standard on withdrawing. Went smooth.
Casinolover717 76 reviews
Germany
Message
Reviewed on July 17. 2018

LIKED

Sportbook section and NetEnt as casino section as this operator

DISLIKED

My withdrawal cannot get processed - I made deposits via Visa credit card
Support has no live chat, even then the site claims it
Responsible gaming is not existing, I requested limitation and it did not get set up
Top winner section shows incorrect results - I won e.g. an amount of approx. 100 Euro in a round and it showed up more than 5 times of the amount
Transactions are very slow
Email support replies just in morning on the following day
Support informed me to deposit with another method to make a withdrawal, issue is Neteller is impossible to use without having Skrill
No customers on its site explains my UX, it's just awful
BETSOCIAL CASINO REPLIED ON JULY 17. 2018
Hi CasinoLover717,

To respond to your feedback to make sure that everything is covered for you:

WIthdrawals to Visa: You should have no problem withdrawing to Visa card, all other customers have no problem with that. I see that it's only the last 2 days that you've contacted support, yet I dont' see in your account a record of an actual withdrawal request, I'm sure support will get this sorted out for you in the morning if you continue to communicate with them. It seems a little too soon to make such a complaint on AskGamblers.

Live Chat: We are in the process of integrating live chat and getting everything setup on the site, that will be live very soon. In the meantime our support staff are always ready to respond to you quickly by email each day during normal office hours.

Responsible Gaming: Regarding your limits, if you go into your My Account section you are able to setup your limits there very easily, but our support staff will also be happy to do that for you. I don't see any request from you to do so in the communication with our support.

Slow Transactions: Deposits are always instant, and withdrawals to e-wallets are carried out in seconds. Withdrawals to cards take between 1-3 working days. These times are always consistent as per our payment processor which is a topline processor used by many casinos based in Malta.

Most of our customers are very happy with the UX, traditional online sportsbook & casino style, we like it too, but if it's not to your preference that's OK.

Please check in the morning with support and I'm sure that if you try to make a withdrawal request to your Visa card it will be completed.

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