Planet Casino

I eventually received my withdrawal. It just takes this casino a week to process withdrawals because they are either unorganized or way to analytical on their payouts.

Today is the sixth day since I requested a bitcoin withdrawal of 150.00. Everytime I talk to a representative they each tell me something different and end up prolonging the withdrawal. I even told them if this casino is a scam, let me know so I can stop wasting my time waiting for the withdrawal. Jesus.
Update: The withdrawal via bitcoin takes a week or so to process. Just insane. They look for any little thing to void your winnings. Beware. One no deposit bonus per deposit.

I was interested in an e-mailed I was sent for 50 free spins for my first deposit with them. I contacted chat and ask him all the pertinant questions I thought I needed to be able to have a successful deposit. After Sean had answered 101 questions patiently I went to cashier to make the deposit and he went to put in the code. I made it very clear what I wanted which were the 50 free spins. He told me to play the match bonus cash then when that was completed to go 🔙 to cashier and put the code for the spins in and I was all good to go.

A few hours later Sean had left and when I tried to claim the spins the code was not being accepted. I was told that since I had claimed the match play code it disqualified the spins. I tried explaining to them I didn't enter the wrong code that they did and when I suggested they read chat transcripts to understand the very reason I deposited was the free spins special they disconnected me. I felt dismissed and irrelevant. I am dissatisfied and I feel I should still receive the special I actually paid for.

Needless to say it is not a good start. No one has tried to contact me to repair the bad first deposit experience. I like the slick clean look of the site and I enjoy the betonsoft games.

Planet Casino is on of the Bet on Soft Casino which i use to play a lot here. I missed this casino and I am registered here long time ago,when all Bet on Soft Casinos was allowing more then 1 free chips in a row.From one forum there was special nodeposit bonus of 20 euros free chip ,so when you register you will get the bonus only if you insert that code.

Because Planet Casino back then was having only download version and now as i remember they have instant player and also go with the mobile casino,so i needed to download the casino first before i opened my account. But because i had few failures ,well my country was not eligible neither for the bonus or accepted to play there,just to be sure i contacted the live support to check. After i got confirmation from them that i am allowed to play here,i downloaded the casino,opened the account ,insert the bonus code and got the free bonus instantly.20 euros free chip ,which needed to be wagered X 60 is a hard work ,a lot of wagering ,but since it was free money its worth of trying.

The only thing i made mistake here or at any Bet on Soft Casinos ,i registered my accounts in euros instead of dollars currency ,because that way,when you open in dollar currency you can play every days Freerolls tournaments ,which you can win so free bonus,even if you didn't make any deposit in the casino. So being my favorite slot, Age of Spartans game ,that was my first game there ,trying to do something with the nodeposit bonus. So i didn't do anything ,didn't wager the bonus and that was all for then.I remember that i have claimed more the 1 free bonus,which before every player was allowed to do that,but more then 1 year ago,they changed the Terms. Before was like that and now,when you make deposit , you have right to claim 3-5 free bonuses or free spins ,well that depends of casino,because all Bet on Soft has different Terms ,when it comes for free spins or bonuses.

I like this casino and i would recommend it,just because i am register there really long time ago and since then i have never read not even one complaint about them.Good Luck!

I do not mean to be rude but i am not a big fan of bet on soft platform and i have not had a very nice experience before this platform but i thought of giving them another try because you cannot judge any casino or a software by playing just for a couple of days with just 30 or 40 $. So i joined this casino. They gave me 100% match up on the first deposit i did on this casino . I had deposited 40 euros and got 40 from the casino so 80 euros were enough for me to make some money survive for longer. I tried instant play version after a very long time.

Aladdin was the first game i played on this slot and i have to say this casino has a very decent return on money and right from the first spin i was going good and having a good feeling about this one. I hit featured almost every time and never was my spin wasted or gone for nothing. Then i shifted to Tails of new York which is a 40 line pay slot so i had to go with minimum betting because 40 lines is too much. And i lost more than 30 euros in this game and i think this game is only for players who bet big and have a big bankroll and playing this one was probably a mistake after some time i lost my deposit and could not try more than 3 or 4 games . And Keno is also a very nice game. Support is very attentive and i think they take a lot of time in solving our problems.

I am still not very content with this platform and i will probably never go with this software again unless they have something unique to offer and some really nice games .

Hello to all askgamblers. My next review is going to be about Planet casino. I saw their advertisement and decided to give it a try, because it's provided by Betonsoft and that was something new to me. BetOnSoft is known for their great exotic games. They also have good bonuses.

As a new member you get 100% deposit bonus, on second-half of your deposit but in third time you get a really great 150% bonus. I think it helps to make their gamblers loyal. You can choose to instant play, download or use it on your mobile. I decided to instant play.So I signed up and made the deposit ( I deposited 20 euros because I really wanted to win something & to later cash out, but their minimum withdrawal is 100 euros). I've heard somewhere that they're known for their slot games, so I went for it. I played Age of Spartans. It had nice design, it kinda reminded me the movie about Sparta. It had 9 lines and overall it is a descent slot. I played it for several times, won few euros and went further to slot called Aladdins loot. Even tough it has 25 lines, so the chance to win is bigger, for about 10 times in a row I didn't win anything. I got frustrated and lost at that game 10 euros. The slot that I really did like was Wild Berry, which has 5coins and 50 paylines. It had nice design and it gave me winnings, at last. I also gave a try their bj.

I didn't play with live dealers this time. Mostly I stayed at combination 15 and 16 because the third cards made me busted for few times in a row so I tried to keep it low in case the dealer gets busted. It worked for a few times and overall I had 17 euros in my account. This time I can't say anything about withdrawals, I still got that money in my account. But even tough I don't have anything bad to say abut this casino, I don't think I will deposit there again. Overall I give it a B-.

I don’t often play at casinos that are powered by the Bet on Soft software like Planet Casino mainly because I am not that fussed on the layout of the games lobby and I have never really had any luck at them.

What attracted me to Planet Casino was the free spins they were offering. All new customers who signed up received 20 free spins on one of the slot machines called ‘Tails of New York’. So I registered and downloaded the software. In order for me to receive the free spins I had to visit the cashier and input a code in the bonus section. The free spins were then instantly credited for me. Planet Casino does not have an instant flash player version so if you want to play here you will have to download it.

Tails of New York is a 40 line slot and for the free spins all the lines were active with 1 coin per line. I won a total amount of £6.49. You can only claim one free bonus money offer at this casino and I know it can also only be claimed once per household. All winnings then carry a wagering requirement of sixty times. You can also only make a one-time withdrawal of these winnings of a minimum of £100 and a maximum of £100. The chances of doing this with the slots they have on offer is very slim I think. The only other game here that counts 100% towards your wagering is Keno.

What I do like about this casino though is you can check you’re wagering through the cashier and you do not need to keep asking customer services and also their terms and conditions are very straightforward

After reading about the Planet Casino’s €10 no-deposit bonus specifically for AskGamblers.com members (Thanks for the staff of AG), I registered there and claimed the promotion without any problem. I always prefer redeeming a bonus with typing a code in the bonus section of the lobby than contact the support and asking them what do I have to do to get it. It’s simpler and faster.

As I said in the other reviews I am not really impressed by the BetOnSoft powered casinos (mainly because of their promotion e-mail sending strategy) and unfortunately the Planet Casino is no exception. On the registration date and the following day I got 4 or 5 bonus offers messages from them (not counting the automatic welcome e-mail).

Tried some slot games at the start and eventually got some success at the Mermaid Serenade slot. A 5 coin, 5 line classic game with a max. win 2000 coins per single coin bet. I really liked the characters, the imagery and the music too. I just played and played and started thinking that I am out of the bonus restriction and after inquiring about it at the Support (I was informed that I accomplished the wagering requirements and minimum and maximum amount for withdrawal must be €100), realized that I had only €77 on my account. Instead I continued playing further on this slot, I changed and followed a roulette strategy and of course I lost all of my winnings within minutes. I learned there again to read properly all of the rules attached the bonus I want to claim. :)

Despite the fact that I was not able to take advantage of this no-deposit bonus, overall, I spent some entertaining hours and had some funny and enjoyable moment there. The Planet Casino itself is nothing special. A typical BetOnSoft casino with all its ups and downs.