Yonibet Casino - Delayed payment without an explanation

Dear Check0021,

We are sorry to hear that you had a bad experience with us, please be informed that we on average process the withdrawals within 48 hours, however on occasion it can take a bit longer for which we apologize. For the withdrawals which are open longer than 48 hours, the responsible department is currently doing their utmost best to work through them and they should be able to resolve this within the next few days. For more information on this, please see our terms and conditions section 4.1.

4.1 The finance department may take on average up to 48 hours (working days) in order to process player's withdrawal requests. This time period applies only if all documents for verification have been sent and verified. The account needs to be verified in order to process the withdrawal. During the time of the processing, the player is free to cancel his withdrawal request at any time in his account.

In the meantime I believe your withdrawal has been approved, could you please either confirm here or contact us by chat so we can help you further with any questions/queries you might have?

Thank you in advance.

We are very happy that you choose Yonibet as your Casino platform and we hope that we see you back at Yonibet soon!

Kind regards,

Yonibet Team

Dear @check0021,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.