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Slots Jungle Casino - Withdrawal Problem

RESOLVED
Complaint Info
Disputed casino Slots Jungle Casino
Reason Delayed payment
Amount $ 1199
Posted on February 23, 2015

I had a withdrawl approved on Aug 30th 2012 in the amount of $1199, (keep in mind I have never had a problem before.) I had another deposit of $1,050.75 approved on Sep 5th and received into my bank account Sep 7th. The one for $1199 was never deposited. I provided proof of my official bank statements showing proof it was in fact not credited. I sent numerous emails to a specific person at slotsjungle saying they would take care of it, that was over 2 1/2 weeks ago. So I sent an email to the finance department, they of course wanted the bank statement also, so I sent. They said they would get it worked out, that was 2 weeks ago. In the meantime I have sent 7 emails between the finance department and specific person with no response in 2 weeks. I play here all the time, dont lose me now guys!!

Posted on July 23, 2013

Hi

All withdrawals have been satisfied

please confirm

Rick

AskGamblers
Posted on February 21, 2015

This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

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